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truDigital
4.4
(354)

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Modern communication made easy.

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(8)

truDigital Pricing, Features, Reviews and Alternatives

truDigital product overview

Price starts from

29

Per month

What is truDigital?

truDigital empowers businesses to create and nurture relationships with their most valued audiences through modern communication. Featuring a substantial number of recent upgrades, truDigital's digital signage platform offers an unmatched level of standard features and support.

Key benefits of using truDigital

NO CONTRACTS
We are confident you are going to love using our solution, so there are no contracts or hidden fees. From our digital sign player to our digital sign service, every part of our solution is affordable.

CLOUD-BASED
Our premier, cloud-based platform is easy to use for managing your digital signage network. Simply login to the system with any modern web browser. Say goodbye to software installation and boring updates. Our entire solution runs straight off of the cloud!

EASY TO USE
We have built our platform from the ground up with the primary focus of being user friendly. No technical skills? No problem. You can stop relying on your IT guy to make changes. Our platform is a very easy to use with a ton of amazing features!

DEDICATED SUPPORT
Our U.S.-based support team is available and waiting to assist you with any questions you may have. Our service includes free support and software updates, with no added costs or hidden fees.

CORPORATE CONTROL
Ensure your promotions and media content are being displayed. Maintain brand consistency and compliance while scheduling when and where the content will display. Control specific user access to view, make edits, or approve changes.

SCHEDULE YOUR CONTENT
You have the ability to schedule content on your digital sign so you can prepare for an upcoming promotion or event. Either way, you can set your content to start and stop on a specific date and time.

REAL-TIME UPDATES
Any and all changes you make in the system are pushed out to the digital sign player in real-time. You will never have to worry about updating the player manually, the changes are pushed out automatically.

NO BLANK SCREENS
Our solution is powered by the internet but it is not required at all times. The digital sign player stores a local copy of all of your data, so you never have to worry about the display going blank in the event of a network outage.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Videos
In Person
Webinars

truDigital pricing information

Value for money

4.3

/5

354

Starting from

29

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

truDigital features

Functionality

4.1

/5

354

Total features

29

2 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
Customizable Templates
Customizable Branding
Social Media Integration
Template Management
Access Controls/Permissions
Auto Update

Functionality contenders

truDigital users reviews

Overall Rating

4.4

/5

354

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.32/10
Rating distribution

5

4

3

2

1

202

111

33

5

3

Pros
I personally reviewed ~20 digital signage solutions and truDigital was the clear and obvious winner. They hit on all of our requirements and their customer service really won us over.
We use it to personalize greetings and our guest love it. It's fun, creative and generates a warm, friendly or professional atmosphere.
It's been a great communication tool for our front office. We use it to greet our customers that visit our headquarters and also to celebrate employee milestones.
Cons
It's got weird UI quirks that make navigating and customizing slides a painful experience.
Having to download each template to each playlist is a bit of a pain.
It is a pain to update each monitor individually.

Overall rating contenders

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Chad G.

Sales & Application Engineer

Industrial Automation, 51-200 employees

Review source

Overall Rating

Easy and impeccable uptime

Reviewed 3 years ago

Transcript

Chad: My name is Chad. I am a key account manager for a robotics and automation company. We use truDigital...

AB
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Aleesa B.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

User friendly and useful

Reviewed 4 years ago

We use this to advertise our activities each day. I like how I can have each new day and set it up ahead of time. It is also very versatile in advertising special events.

Pros

It is user friendly. They have multiple templates to keep it interesting. They are always coming up with new things.

Cons

Sometimes the boxes act up and lose connection.

Vendor response

Hi Aleesa, Thanks for writing a review! We're happy to know you're enjoying the templates. If you have any questions, you can reach us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

BH
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Bob H.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hall

Reviewed 3 years ago
Pros

Message scheduling through slipstream function

Cons

I wish we were able to transfer files large than just 100MB. I know 100MB is a lot of information, but is relatively small when you consider video.

HV
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Heather V.

Health, Wellness and Fitness, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

My feedback on truDigital software

Reviewed 4 years ago

Functionality 7/10 - Overall, it functions well and has lots of nice features. Docking points for freezing and errors that occur when switching folders or renaming files (this occurs about every third or fourth time that the inner frame refreshes). Also docking points for how long it takes any sort of change to save. Instead of happening instantaneously, each change takes multiple seconds to save....

Pros

Customer service has been very helpful, going above and beyond to help make this product work for our needs.

Cons

The inability to create custom templates, or really alter any of the existing templates beyond changing the text. All of the templates would be much more useful if you could hide/show all sections, change all backgrounds, all color blocks, all text styles, etc. to fit your own organizational or personal brand. As a national brand, we have stricter standards than most, but today most people promoting anything at all have a look and feel that they've already predefined for their product or service. Allowing your customers to mimic that look and feel through more customizable templates is an addition that would greatly improve your service.

Vendor response

Hello Heather, Thank you for taking the time to leave us a review and provide valuable feedback. We're glad to hear our customer service has been helpful for you. We're always looking to improve and insights like yours help us to best know where to focus our attention. If you have any additional questions or suggestions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to work with you. Thanks again, Michael Peine - Marketing Manager

BG
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Bill G.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value!

Reviewed 6 months ago

Generally very happy with a product that does exactly what we needed - our campus community can easily submit content and we can get it displaying quickly and easily at a reasonable cost.

Pros

We've been using this system for 6 years, and are very happy with the product and the support. Just prior to purchasing this system, we had purchased a far more expensive one, and were so disappointed with its limitations that we cancelled it. We were very happy to then find TruDigital instead. It is very simple to use, but has levels of sophistication we have not even tapped into. Initial implementation was quick and easy.

Cons

We struggle with how quickly it "bogs down" when you are trying to do a lot of updating at one time. It is also critical to remove stale content that will also bog it down.

Vendor response

Hey Bill, Thank you for leaving us a 10/10 review on behalf of Westmont College! We appreciate your support over the last 6 years and are thrilled you are finding truDigital helpful for your campus community.

PM
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Pete M.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Digital Signage for your customers and employees

Reviewed 5 months ago

We have needed customer support on a few occasions and when needed, they are very knowledgeable and helpful

Pros

Ease of use and support. When we were trained, we couldn't believe how easy it was to navigate throughout the platform.

Cons

I would like notifications of updates that were made or sent throughout the month. (Content, template updates, notifications et.)

Vendor response

Pete, Thank you for the awesome review! We appreciate the support and are happy to have so many NAPA-affiliated shops and auto centers like yours utilizing truDigital's platform.

truDigital FAQs

Q. What type of pricing plans does truDigital offer?

truDigital has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of truDigital?

truDigital has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does truDigital support?

truDigital supports the following languages:
English

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Q. Does truDigital offer an API?

No, truDigital does not have an API available.

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Q. What other apps does truDigital integrate with?

truDigital integrates with the following applications:
Demandforce, Microsoft PowerPoint, Klipfolio, Google Drive, Kanban Tool, SlideShare, Twitter, Slack, Meta for Business, Velocify, Google Calendar, Instagram, Microsoft Power BI, Microsoft Word, Microsoft Excel

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Q. What level of support does truDigital offer?

truDigital offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support

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