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Universe Logo

Building memories and experiences that last a lifetime.

Table of Contents

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Universe - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Universe overview

What is Universe?

We understand that creating a great event is no easy feat. We're here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets.

Key benefits of using Universe

• Simple setup in just a few minutes.
• Gather insights with custom checkout questions.
• Sell anywhere and maintain your branding.
• Visualize data in real time.
• Use data to inform important business decisions.

Starting price

19.95

Alternatives

with better value for money

Universe’s user interface

Ease of use rating:

Universe reviews

Overall rating

4.4

/5

34

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

19

12

1

1

1

Pros
“It's easy to set up, easy to use, and the ability to embed the ticket-buying capability right onto your own website is great. Also the fact that it supports Stripe as a payment method is a big plus.”
Verified reviewer profile picture

Marco C.

VP Products

“The price is one of the best on the market. It is visually appealing (helps with marketing).”
TK

Tamara K.

Special Events, Open Kitchen Cooking Classes

“It's easy to use but most importantly, it was a great experience for our guests at the door. Their app makes it super easy and fast to scan tickets and get people in.”
TL

Ted L.

Festival Director

Cons
“I'll see if customer service contacts me back about my profile issue. I'd hate to start all over again with eventbrite.”
BR

Brandi R.

“The customization of the tickets can get confusing.”

Verified reviewer

Anonymity request

“No response from customer support, and no number to call.”
GE

Gweldyn E.

Who uses Universe?

Based on 34 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Events Services
Civic & Social Organization
Information Technology and Services
Media Production
Others

Use cases

- Not enough reviews
-
-
-
-
-

Universe's key features

Most critical features, based on insights from Universe users:

Third-Party integrations
Multi-Channel marketing
Social promotion
Social advertising
Campaign analytics
API

All Universe features

Features rating:

Attendance management
Barcode/Ticket scanning
Customer data management
Employee management
Event management
Kiosk ticketing
Mobile ticketing
Online ticketing
Onsite ticketing
Point of sale (pos)
Print-at-Home
Promotions management
Real-Time data
Real-Time reporting
Reporting/Analytics
Sales reports
Season tickets
Ticket brokering
Website management

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FareHarbor logo
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0.01

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Free trial
Free version
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Universe pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

19.95

One-time payment

Features included:

  • Account Dashboard
  • Advanced Payouts
  • Custom Checkout Questions
  • Custom Order Messages
  • Email Support
  • Integrated Conversion Tracking
  • Integrations
  • Multiple Payment Methods
  • Partner Affiliate Channels
  • Purchase Receipts
  • Real Time Analysis
  • Reports
  • Scan and Sell at the Door
  • Standard Chargeback Support
  • Ticket Transfers
  • Unlimited Add-Ons
  • Unlimited Ticket Types
  • Waiting Room

Standard

19.95

One-time payment

Features included:

  • Account Dashboard
  • Advanced Payouts
  • Cardholder Presales
  • Custom Checkout Questions
  • Custom Order Messages
  • Email Support
  • Integrated Conversion Tracking
  • Integrations
  • Manage Team Permissions
  • Multiple Payment Methods
  • Partner Affiliate Channels
  • Payment Plans
  • Priority Email Support
  • Purchase Receipts
  • Real Time Analysis
  • Reports
  • Scan and Sell at the Door
  • Standard Chargeback Support
  • Ticket Transfers
  • Tiered Ticketing
  • Unlimited Add-Ons
  • Unlimited Ticket Types
  • Waiting Room

Pro

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Account Dashboard
  • Advanced Payouts
  • Cardholder Presales
  • Custom Badges
  • Custom Checkout Questions
  • Custom Order Messages
  • Dynamic Pricing
  • Email Support
  • Event Marketing
  • Integrated Conversion Tracking
  • Integrations
  • Manage Team Permissions
  • Multiple Payment Methods
  • Partner Affiliate Channels
  • Payment Plans
  • Priority Email Support
  • Purchase Receipts
  • Real Time Analysis
  • Reports
  • RFID Access Control
  • Scan and Sell at the Door
  • Standard Chargeback Support
  • Ticket Transfers
  • Tiered Ticketing
  • Unlimited Add-Ons
  • Unlimited Ticket Types
  • Waiting Room

User opinions about Universe price and value

Value for money rating:

To see what individual users think of Universe's price and value, check out the review snippets below.

“It's easy to set up, easy to use, and the ability to embed the ticket-buying capability right onto your own website is great. Also the fact that it supports Stripe as a payment method is a big plus.”
Verified reviewer profile picture

Marco C.

VP Products

“The price is one of the best on the market. It is visually appealing (helps with marketing).”
TK

Tamara K.

Special Events, Open Kitchen Cooking Classes

Universe support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Knowledge Base
Chat

Training options

Webinars
In Person
Documentation
Live Online

Universe FAQs

Q. What type of pricing plans does Universe offer?

Universe has the following pricing plans:
Starting from: $19.95
Pricing model: One Time License, Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Universe?

Universe has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Universe support?

Universe supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Thai


Q. Does Universe support mobile devices?

Universe supports the following devices:
Android, iPad, iPhone


Q. Does Universe offer an API?

Yes, Universe has an API available for use.


Q. What other apps does Universe integrate with?

Universe integrates with the following applications:
Wix, PayPal, Google Analytics 360, Zapier, WordPress, Stripe, Squarespace, Weebly, Mailchimp, Marketo Engage, GoDaddy Website Builder


Q. What level of support does Universe offer?

Universe offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat

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