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Zoho Campaigns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplified email and SMS marketing management software
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Zoho Campaigns - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Zoho Campaigns overview
What is Zoho Campaigns?
Create, plan, execute and monitor your email campaigns and SMS campaigns at a sensible price with this feature-rich, easy-to-use, and effective email and SMS marketing software. With Zoho Campaigns, you can create and send responsive bulk emails and SMS which can be automated giving you full control to reach and engage your leads and customers. Dynamic Content in Zoho Campaigns helps you to target your leads and customers. You can also design impressive emails with the help of pre-designed templates to avoid creating email campaigns from scratch. Zoho Campaigns adheres to the requirements of the CAN-SPAM Act helping you to create a transparent and honest relationship with your contacts. It integrates with most of Zoho's in-house apps like the Zoho CRM, Zoho Survey, Zoho Analytics, etc., and also other third-party apps like G-Suite, Shopify, Eventbrite, and many more for better productivity. You can also visualize how your audience might engage with your emails and pass the baton to email marketing automation by creating content and defining triggers for sending behaviour-centric emails.
Who uses Zoho Campaigns?
Reviews for Zoho Campaigns come from a wide variety of industries, including Marketing and Advertising (11% of reviewers), Information Technology and Services (10%), and Computer Software (8%). The most frequent use case for Zoho Campaigns cited by reviewers is email marketing (86% of reviewers).
What do users say about Zoho Campaigns pricing?
Most users consider Zoho Campaigns to deliver strong value for money, especially for small businesses, and they appreciate the affordable, flexible pricing. However, some users report confusing pricing structures and rising costs with more subscribers.
What are the most popular integrations for Zoho Campaigns?
The Zoho Campaigns integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.7 out of 5 for its integration with Zoho Campaigns.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Automation
Promotion
Connectivity
Glitches
Flexibility
Filtering
Zoho Campaigns’s user interface
Zoho Campaigns pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Zoho Campaigns?
Users say Zoho Campaigns offers robust email marketing features, effective automation, and strong integration with other Zoho apps, making it appealing for small businesses and those already using the Zoho ecosystem. They find the platform affordable, with flexible pricing and a free plan, and appreciate the ability to segment lists, customize templates, and track campaign performance easily.
Reviewers indicate the user interface can be confusing or outdated, with a learning curve for new users and occasional bugs. Some feel customer support is slow or unhelpful, and note limited third-party integrations and customization options compared to other tools.
Select to learn more
Who uses Zoho Campaigns?
Based on 314 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Campaigns's key features
Most critical features, based on insights from Zoho Campaigns users:
All Zoho Campaigns features
Features rating:
Zoho Campaigns awards
Zoho Campaigns alternatives
Zoho Campaigns
Starting from
4
Per month
HubSpot Marketing Hub
Starting from
15
Per month
Marketo Engage
Starting from
No pricing info
Wrike
Starting from
10
Per month
Zoho Campaigns pricing
Pricing plans
Pricing details:
User opinions about Zoho Campaigns price and value
Value for money rating:
Of 64 reviews that provide robust commentary on Zoho Campaigns's price and value, 81% mention it in a positive light.
Most users consider Zoho Campaigns to offer great value for money, especially for small businesses. They appreciate its affordability and the flexibility to pay per use, which helps manage budgets effectively. Users find the integration with other Zoho products, particularly through the Zoho One suite, to be cost-effective and beneficial. Many reviewers highlight the availability of a free version and affordable pricing plans that include essential features, making it a practical choice for startups and small businesses. They also note that the software provides good functionality and ease of use at a competitive price point compared to other platforms.
However, some users report that the pricing structure can be confusing and that costs can increase quickly with the number of subscribers. A few reviewers feel that the software can be expensive, especially when compared to competitors, and that the pricing does not always align with the features offered. Some users also mention limited customization and integration options as drawbacks that could affect the overall value for money.
, and
To see what individual users think of Zoho Campaigns's cost and value, check out the review excerpts below.
Zoho Campaigns integrations (80)
Integrations rated by users
We looked at 314 user reviews to identify which products are mentioned as Zoho Campaigns integrations and how users feel about them.
Integration rating: 4.8 (17)
“Zoho CRM is the 1st product we started using for our CRM activities. It was free to initially we used this tool as source of managing all our client data”
“All our contacts are stored in Zoho CRM and it helps filter and integrate them for creating campaigns.”
“We do alot of back and forth communication with our CRM and all other channels.”
Balaji S.
Associate Manager - Program Management
Integration rating: 4.0 (1)
“Marketing campaigns data from Zoho Campaigns can be directly fed to Zoho Analytics to create better reports & data visualization.”
Shubham V.
Manager
Integration rating: 4.0 (2)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Zoho Campaigns customer support
What do users say about Zoho Campaigns customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of Zoho Campaigns customer support.
Widely noted by reviewers, Zoho Campaigns offers fast, responsive, and helpful customer support across multiple channels.
A limited number of users report slow response times, unhelpful first-tier agents, and difficulty getting issues fully resolved.
Support options
Training options
To see what individual users say about Zoho Campaigns's customer support, check out the review snippets below.
“CRM compatibility, template structure, tracking and customer support very comprehensive and helpful.”
Susan K.
General Manager
“Support reacts very quickly on all channels”
Lars K.
Co-Founder
“Customer support sometimes is too slow to respond to questions on time, and, interface needs s improvement”
Sharif D.
Inventory analyst
Zoho Campaigns FAQs
Zoho Campaigns has the following pricing plans:
Starting from: €4.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Zoho Campaigns?
Q. Who are the typical users of Zoho Campaigns?
Zoho Campaigns has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Zoho Campaigns support?
Zoho Campaigns supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Q. Does Zoho Campaigns support mobile devices?
Zoho Campaigns supports the following devices:
Android, iPad, iPhone
Q. Does Zoho Campaigns offer an API?
Yes, Zoho Campaigns has an API available for use.
Q. What other apps does Zoho Campaigns integrate with?
Zoho Campaigns integrates with the following applications:
msg91, WooCommerce, PayPal, Zoho Recruit, Google Analytics 360, SMS-Magic, Dropbox Business, Zoho CRM, Kaleyra, Zoho Backstage, Zapier, Gmail, Zoho Flow, Unbounce, OneDrive, Litmus, Google Drive, Box, Zoho Meeting, Zoho Books, Dynamics 365, WordPress, Twitter/X, Zoho Desk, Zoho Forms, SugarCRM, Wistia, Google Contacts, Zoho Sites, Microsoft 365, Clickatell, Vonage Business Communications, Zoho Survey, Vimeo, Google Photos, GoTo Webinar, Eventbrite, Zoho Creator, Meta for Business, Zoho Commerce, Bigin by Zoho CRM, Bird, SurveyMonkey, Twilio, Sinch MessageMedia, Zoho Analytics, A2P SMS Monetization, Salesforce Platform, HubSpot CRM, Evernote Teams, Zoho Invoice, Shopify, Zendesk Suite
Q. What level of support does Zoho Campaigns offer?
Zoho Campaigns offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)
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