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Top Rated Market Research Software with Zendesk

Last updated: August 2026

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16 software options

Zoho Survey logo

Cloud-based tool for creating and manging surveys

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Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

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SurveyLab logo

Survey software and questionnaire tool

Survey software that can work with any survey panel incl. Cint, Dynata (ResearchNow/SSI), PeanutLabs and more. Teamwork. Powerful analytics and data filtering options.

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XM for Strategy & Research logo

Customer insights & brand research survey management tool

Qualtrics CoreXM is the the most trusted enterprise market research platform in the world to capture, analyze and act on data. Our flexible platform features make it easy to build beautiful, complex surveys with state of the art features. Track consumer behavior across diverse segments.

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Jotform logo

Cloud-based form builder tool for digital forms.

Create and deploy powerful market research surveys in minutes with Jotform Enterprise.

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Elium logo

Smart knowledge for global operations and customer services

Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality.

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Dovetail logo

AI-native operating system for customer intelligence.

Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer interactions into actionable insights. It allows product, design, and engineering teams to centralize unstructured data, drive understanding, and accelerate decision-making.

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Survicate logo

Collect, analyze, and act on customer feedback

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

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Alida logo

Customer experience and survey management software

Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Marvin logo

The customer insights platform for modern teams.

Marvin is the #1 AI-native customer insights platform that turns scattered customer knowledge into shared understanding the whole company can act on.

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SurveyMonkey logo

Online survey and feedback collection platform

SurveyMonkey empowers marketers with the market, customer, and brand insights needed to better reach target audiences, inform full-funnel and multi-touchpoint strategies, and build a beloved brand.

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Alchemer logo

AI-powered feedback and reputation management.

Alchemer helps market research teams design complex studies with advanced logic and branching, run ongoing brand tracking, and analyze open-text feedback with AI—delivering research-grade insight without the cost of a dedicated research platform.

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Xoxoday logo

Global rewards, recognition, loyalty and incentive solutions

An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

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CheckMarket logo

Cloud-based enterprise survey software solution

Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Bloomfire logo

Knowledge sharing & insights platform

Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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