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Social Media Marketing Software with Keyword Filtering

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Brandwatch logo
4.3
228

The social suite of the future.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.2
    Features
    3.9
    Customer support
    4.5
Pros and Cons from Brandwatch users   
avatar
avatar
avatar
+15
The calendar and ease of scheduling is the best part of falcon, but the monitoring system is great too.
From lack of Reel support to improper data reporting to extra line breaks and "<?>" boxes when you schedule posts, Falcon is an overpriced nightmare that you should avoid at all costs.
It is a pleasure to use this tool and the quality of data it collects is brilliant. The tool is very easy to use and navigation is seamless.
There's been a lot of problems with the analytics part of Falcon. Empty reports, missing metrics, connection issues and just overall customization and getting the numbers that you need.
Customer service is always great, (Helgi is awesome) (and love that you can send GIFS), and they're usually quick to respond and resolve issues.
It was very buggy, and my team would have to send a ticket at least once per week when something went wrong, or disconnected, or any number of annoying bugs.
The new audience functionality is great and very helpful. The tool is very helpful to listen to your social audience and gain insight and see the impact of your work.
Constantly has minor bugs which slows down our publishing process e.g. strange spacing which cannot be adjusted; content pool not working properly.
Beautiful design, ease of use, fantastic listening tool, 1:1 customer support. The tool was a tremendous help to unify the various social media accounts, passwords, and people across our org.
For us video is a huge part of our social strategy so the inability to use falcon for this is quite frustrating as even short videos tend to be too large a file size for the platform to handle.
Overall, we're very satisfied. And are especially happy with Falcon.io's excellent Customer Support.
The queries generate a lot of SPAM or irrelevant mentions, topics, influencers - no matter how many filters and exclusions you add.
It's super easy to use - we have a few people using the tool for different purposes and everyone reports that it's a delight to use and a real time-saver.
The query writing is made super easy with their NLP assistance. Tools abs widgets are super informative.
As a small business owner, I have a small budget and every dollar counts. I love using Falcon.io to manage my client's accounts because it's simple to use, sleek and they have great customer support.
Super seamless integration of major platforms.
Unlimited User Accounts, API Integrations, Excellent Customer Service.
Small business owners can also take advantage of the expensive social media analytics brandwatch has to offer.
The calendar and ease of scheduling is the best part of falcon, but the monitoring system is great too.
From lack of Reel support to improper data reporting to extra line breaks and "<?>" boxes when you schedule posts, Falcon is an overpriced nightmare that you should avoid at all costs.
It is a pleasure to use this tool and the quality of data it collects is brilliant. The tool is very easy to use and navigation is seamless.
There's been a lot of problems with the analytics part of Falcon. Empty reports, missing metrics, connection issues and just overall customization and getting the numbers that you need.
Customer service is always great, (Helgi is awesome) (and love that you can send GIFS), and they're usually quick to respond and resolve issues.
It was very buggy, and my team would have to send a ticket at least once per week when something went wrong, or disconnected, or any number of annoying bugs.
The new audience functionality is great and very helpful. The tool is very helpful to listen to your social audience and gain insight and see the impact of your work.
Constantly has minor bugs which slows down our publishing process e.g. strange spacing which cannot be adjusted; content pool not working properly.
Beautiful design, ease of use, fantastic listening tool, 1:1 customer support. The tool was a tremendous help to unify the various social media accounts, passwords, and people across our org.
For us video is a huge part of our social strategy so the inability to use falcon for this is quite frustrating as even short videos tend to be too large a file size for the platform to handle.
Overall, we're very satisfied. And are especially happy with Falcon.io's excellent Customer Support.
The queries generate a lot of SPAM or irrelevant mentions, topics, influencers - no matter how many filters and exclusions you add.
It's super easy to use - we have a few people using the tool for different purposes and everyone reports that it's a delight to use and a real time-saver.
The query writing is made super easy with their NLP assistance. Tools abs widgets are super informative.
As a small business owner, I have a small budget and every dollar counts. I love using Falcon.io to manage my client's accounts because it's simple to use, sleek and they have great customer support.
Super seamless integration of major platforms.
Unlimited User Accounts, API Integrations, Excellent Customer Service.
Small business owners can also take advantage of the expensive social media analytics brandwatch has to offer.
The calendar and ease of scheduling is the best part of falcon, but the monitoring system is great too.
From lack of Reel support to improper data reporting to extra line breaks and "<?>" boxes when you schedule posts, Falcon is an overpriced nightmare that you should avoid at all costs.
It is a pleasure to use this tool and the quality of data it collects is brilliant. The tool is very easy to use and navigation is seamless.
There's been a lot of problems with the analytics part of Falcon. Empty reports, missing metrics, connection issues and just overall customization and getting the numbers that you need.
Customer service is always great, (Helgi is awesome) (and love that you can send GIFS), and they're usually quick to respond and resolve issues.
It was very buggy, and my team would have to send a ticket at least once per week when something went wrong, or disconnected, or any number of annoying bugs.
The new audience functionality is great and very helpful. The tool is very helpful to listen to your social audience and gain insight and see the impact of your work.
Constantly has minor bugs which slows down our publishing process e.g. strange spacing which cannot be adjusted; content pool not working properly.
Beautiful design, ease of use, fantastic listening tool, 1:1 customer support. The tool was a tremendous help to unify the various social media accounts, passwords, and people across our org.
For us video is a huge part of our social strategy so the inability to use falcon for this is quite frustrating as even short videos tend to be too large a file size for the platform to handle.
Overall, we're very satisfied. And are especially happy with Falcon.io's excellent Customer Support.
The queries generate a lot of SPAM or irrelevant mentions, topics, influencers - no matter how many filters and exclusions you add.
It's super easy to use - we have a few people using the tool for different purposes and everyone reports that it's a delight to use and a real time-saver.
The query writing is made super easy with their NLP assistance. Tools abs widgets are super informative.
As a small business owner, I have a small budget and every dollar counts. I love using Falcon.io to manage my client's accounts because it's simple to use, sleek and they have great customer support.
Super seamless integration of major platforms.
Unlimited User Accounts, API Integrations, Excellent Customer Service.
Small business owners can also take advantage of the expensive social media analytics brandwatch has to offer.
Iconosquare logo
4.4
51

Powerful social media analytics and management tool.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Iconosquare users   
avatar
avatar
avatar
+11
The data and graphics provide great information for analyzing effectiveness online. It's easy to setup you account and the system pulls a wealth of data within an hour of getting started.
As mentioned above, there are some glitches with some of the tools on the platform that can sometimes be annoying. They also had to remove some features recently due to an API change on the IG end.
I love how it helps us on provide comprehensive data for my Instagram brand. Things you can measure are.
Doesnt support instagram anymore, but that is a restriction upon everyone, not just them.
It definitely helps me predict what to post and for clients and also what hashtags to use. It's easy to use and I like the feature to build a team to help me schedule content.
In the beginning, there were problems with auto publishing. However, the problem was quickly solved.
Thanks to the data Iconosquare provides, and it's slick user interface, that's exactly what it's allowed me to accomplish.
Iconosquare has 2 options. You can pay monthly or pay a cheaper rate if you pay for the whole year all at once.
Iconosquare had the widest range of capabilities for the best price. I have 5 accounts that I schedule for, and it is reasonably priced compared to other medium-sized management accounts.
Automated posts (or reminders for posts we can't automate) is the feature I'm loving most. The analytics are helpful as well.
Nice set of features at a reasonable cost for small businesses & entrepreneurs.
It also offers industry benchmarks and competitors overview. I personally enjoy their app because it buzzes when a scheduled post have gone out, so I know even when I’m on-the-go.
There are short video tutorials that help along with tooltips. Really user-friendly system.
The interface — it's very visual, versus text-based. It's easy to use, and organizes information well.
The data and graphics provide great information for analyzing effectiveness online. It's easy to setup you account and the system pulls a wealth of data within an hour of getting started.
As mentioned above, there are some glitches with some of the tools on the platform that can sometimes be annoying. They also had to remove some features recently due to an API change on the IG end.
I love how it helps us on provide comprehensive data for my Instagram brand. Things you can measure are.
Doesnt support instagram anymore, but that is a restriction upon everyone, not just them.
It definitely helps me predict what to post and for clients and also what hashtags to use. It's easy to use and I like the feature to build a team to help me schedule content.
In the beginning, there were problems with auto publishing. However, the problem was quickly solved.
Thanks to the data Iconosquare provides, and it's slick user interface, that's exactly what it's allowed me to accomplish.
Iconosquare has 2 options. You can pay monthly or pay a cheaper rate if you pay for the whole year all at once.
Iconosquare had the widest range of capabilities for the best price. I have 5 accounts that I schedule for, and it is reasonably priced compared to other medium-sized management accounts.
Automated posts (or reminders for posts we can't automate) is the feature I'm loving most. The analytics are helpful as well.
Nice set of features at a reasonable cost for small businesses & entrepreneurs.
It also offers industry benchmarks and competitors overview. I personally enjoy their app because it buzzes when a scheduled post have gone out, so I know even when I’m on-the-go.
There are short video tutorials that help along with tooltips. Really user-friendly system.
The interface — it's very visual, versus text-based. It's easy to use, and organizes information well.
The data and graphics provide great information for analyzing effectiveness online. It's easy to setup you account and the system pulls a wealth of data within an hour of getting started.
As mentioned above, there are some glitches with some of the tools on the platform that can sometimes be annoying. They also had to remove some features recently due to an API change on the IG end.
I love how it helps us on provide comprehensive data for my Instagram brand. Things you can measure are.
Doesnt support instagram anymore, but that is a restriction upon everyone, not just them.
It definitely helps me predict what to post and for clients and also what hashtags to use. It's easy to use and I like the feature to build a team to help me schedule content.
In the beginning, there were problems with auto publishing. However, the problem was quickly solved.
Thanks to the data Iconosquare provides, and it's slick user interface, that's exactly what it's allowed me to accomplish.
Iconosquare has 2 options. You can pay monthly or pay a cheaper rate if you pay for the whole year all at once.
Iconosquare had the widest range of capabilities for the best price. I have 5 accounts that I schedule for, and it is reasonably priced compared to other medium-sized management accounts.
Automated posts (or reminders for posts we can't automate) is the feature I'm loving most. The analytics are helpful as well.
Nice set of features at a reasonable cost for small businesses & entrepreneurs.
It also offers industry benchmarks and competitors overview. I personally enjoy their app because it buzzes when a scheduled post have gone out, so I know even when I’m on-the-go.
There are short video tutorials that help along with tooltips. Really user-friendly system.
The interface — it's very visual, versus text-based. It's easy to use, and organizes information well.
SOCi logo
4.5
249

Central Command for Multi-Location Marketers

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.5
Pros and Cons from SOCi users   
avatar
+13
I am very happy with what SOCI does to help my team save time on our marketing outreach.
Horrible, and disruptive in my schedule. Who has time to waste waiting on your rude and dismissive salespeople.
It's nice being able to have all of your posts scheduled in advance and ready to go. Easy to use at a great price.
That is just too many obstacles when you just have to adjust something for all properties.
It's been very user friendly. We use their software across our entire company and it's nice that they provide weekly trainings, and a dashboard that is easily accessible for all team members.
For example receiving and responding to messages on facebook via SOCi is a tad complicated or they tend to lag in response which hurts response times.
It helps that reviews are responded to so quickly. It helps us be effective at our jobs.
It was difficult to integrate with Instagram and posting to Instagram story.
Everything being in one place is very nice. It makes it user friendly and easy to navigate and find exactly what you need.
I love the ease of posting to multiple platforms, and being able to schedule them in advance.
SOCI has an awesome calendar where you can pre-schedule your posts in advance.
We previously didn't use a reputation management tool, but SOCi has been incredibly helpful. It's a great tool with incredible customer service.
I like the notifications and the ability to see all guest feedback in one space. We have a large team of people who respond to reviews so this allows us to all be on the same page.
I like how user-friendly it is and that it doesn't take too much time to train anybody to use. We're loving the new GMB integration and find it beneficial for our clients.
As a property manager of a 522 unit community i have a lot of tasks. Soci makes a great handful of my task load a lot lighter.
I love that SOCi integrates so much of our business presence online in one place. From reviews, social media, calender's and more its a one stop shop.
I am very happy with what SOCI does to help my team save time on our marketing outreach.
Horrible, and disruptive in my schedule. Who has time to waste waiting on your rude and dismissive salespeople.
It's nice being able to have all of your posts scheduled in advance and ready to go. Easy to use at a great price.
That is just too many obstacles when you just have to adjust something for all properties.
It's been very user friendly. We use their software across our entire company and it's nice that they provide weekly trainings, and a dashboard that is easily accessible for all team members.
For example receiving and responding to messages on facebook via SOCi is a tad complicated or they tend to lag in response which hurts response times.
It helps that reviews are responded to so quickly. It helps us be effective at our jobs.
It was difficult to integrate with Instagram and posting to Instagram story.
Everything being in one place is very nice. It makes it user friendly and easy to navigate and find exactly what you need.
I love the ease of posting to multiple platforms, and being able to schedule them in advance.
SOCI has an awesome calendar where you can pre-schedule your posts in advance.
We previously didn't use a reputation management tool, but SOCi has been incredibly helpful. It's a great tool with incredible customer service.
I like the notifications and the ability to see all guest feedback in one space. We have a large team of people who respond to reviews so this allows us to all be on the same page.
I like how user-friendly it is and that it doesn't take too much time to train anybody to use. We're loving the new GMB integration and find it beneficial for our clients.
As a property manager of a 522 unit community i have a lot of tasks. Soci makes a great handful of my task load a lot lighter.
I love that SOCi integrates so much of our business presence online in one place. From reviews, social media, calender's and more its a one stop shop.
I am very happy with what SOCI does to help my team save time on our marketing outreach.
Horrible, and disruptive in my schedule. Who has time to waste waiting on your rude and dismissive salespeople.
It's nice being able to have all of your posts scheduled in advance and ready to go. Easy to use at a great price.
That is just too many obstacles when you just have to adjust something for all properties.
It's been very user friendly. We use their software across our entire company and it's nice that they provide weekly trainings, and a dashboard that is easily accessible for all team members.
For example receiving and responding to messages on facebook via SOCi is a tad complicated or they tend to lag in response which hurts response times.
It helps that reviews are responded to so quickly. It helps us be effective at our jobs.
It was difficult to integrate with Instagram and posting to Instagram story.
Everything being in one place is very nice. It makes it user friendly and easy to navigate and find exactly what you need.
I love the ease of posting to multiple platforms, and being able to schedule them in advance.
SOCI has an awesome calendar where you can pre-schedule your posts in advance.
We previously didn't use a reputation management tool, but SOCi has been incredibly helpful. It's a great tool with incredible customer service.
I like the notifications and the ability to see all guest feedback in one space. We have a large team of people who respond to reviews so this allows us to all be on the same page.
I like how user-friendly it is and that it doesn't take too much time to train anybody to use. We're loving the new GMB integration and find it beneficial for our clients.
As a property manager of a 522 unit community i have a lot of tasks. Soci makes a great handful of my task load a lot lighter.
I love that SOCi integrates so much of our business presence online in one place. From reviews, social media, calender's and more its a one stop shop.
Zoho Social logo
4.7
3K

Social media marketing for growing businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.5
Pros and Cons from Zoho Social users   
avatar
avatar
avatar
+15
Enjoyed that we can post to the significant social stages effectively, plan when we need and furthermore alter explicit presents on make at that point turn out best for every stage.
There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.
The calendar view gives me a great look at what I have scheduled. Setting up post automation is seamless and the general UX is fantastic.
There's no integration for WhatsApp Business. I think this is a huge bummer as that is the main communication channel in my country.
I have loved using Zoho social for work. The ease of scheduling all my posts in one place and just watching them zip off at a time I determine is very exciting.
So far I can't think of anything to dislike about the application.
It is really good and have a potential to be one of the best if it is not yet there.
Resize support is really bad on mobile it supports twitter on chrome it does not. Live Stream tab no idea what does it do.
I have found the app and web platform super easy to use. I love being able to schedule to LinkedIn, and it has simplified my process for scheduling across multiple accounts.
Zoho Social makes my job much easier with excellent scheduling options and great reports which make keeping KPIs a lot more enjoyable.
As someone who has been trying to build my brand, Zoho Social has been great. I love that I can schedule posts and monitor my analytics so easily.
The most appealing feature of Zoho Social was the user interface which was easy to use and with multiple connections. Among other competitors, this one offers the best price.
Zoho as always provides excellent customer service and would always look after their customers. I am very much happy to be with Zoho.
Great ,user friendly for my social media platform reach and post. Easy to use any where any time anybody.
I have used many tools in the past but this is one of the best. The pricing is really affordable in terms of features and functionalities provided by a simple plan.
I found the integration so easy compared to other softwares , it covers all you need in one place perfectly fit.
The way they integrate is awesome. Plus, I can schedule posts ahead of time and I get tons of analytics.
Reports, analytics, and content organizing features are so valuable. Plus, the customer service is excellent.
Enjoyed that we can post to the significant social stages effectively, plan when we need and furthermore alter explicit presents on make at that point turn out best for every stage.
There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.
The calendar view gives me a great look at what I have scheduled. Setting up post automation is seamless and the general UX is fantastic.
There's no integration for WhatsApp Business. I think this is a huge bummer as that is the main communication channel in my country.
I have loved using Zoho social for work. The ease of scheduling all my posts in one place and just watching them zip off at a time I determine is very exciting.
So far I can't think of anything to dislike about the application.
It is really good and have a potential to be one of the best if it is not yet there.
Resize support is really bad on mobile it supports twitter on chrome it does not. Live Stream tab no idea what does it do.
I have found the app and web platform super easy to use. I love being able to schedule to LinkedIn, and it has simplified my process for scheduling across multiple accounts.
Zoho Social makes my job much easier with excellent scheduling options and great reports which make keeping KPIs a lot more enjoyable.
As someone who has been trying to build my brand, Zoho Social has been great. I love that I can schedule posts and monitor my analytics so easily.
The most appealing feature of Zoho Social was the user interface which was easy to use and with multiple connections. Among other competitors, this one offers the best price.
Zoho as always provides excellent customer service and would always look after their customers. I am very much happy to be with Zoho.
Great ,user friendly for my social media platform reach and post. Easy to use any where any time anybody.
I have used many tools in the past but this is one of the best. The pricing is really affordable in terms of features and functionalities provided by a simple plan.
I found the integration so easy compared to other softwares , it covers all you need in one place perfectly fit.
The way they integrate is awesome. Plus, I can schedule posts ahead of time and I get tons of analytics.
Reports, analytics, and content organizing features are so valuable. Plus, the customer service is excellent.
Enjoyed that we can post to the significant social stages effectively, plan when we need and furthermore alter explicit presents on make at that point turn out best for every stage.
There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.
The calendar view gives me a great look at what I have scheduled. Setting up post automation is seamless and the general UX is fantastic.
There's no integration for WhatsApp Business. I think this is a huge bummer as that is the main communication channel in my country.
I have loved using Zoho social for work. The ease of scheduling all my posts in one place and just watching them zip off at a time I determine is very exciting.
So far I can't think of anything to dislike about the application.
It is really good and have a potential to be one of the best if it is not yet there.
Resize support is really bad on mobile it supports twitter on chrome it does not. Live Stream tab no idea what does it do.
I have found the app and web platform super easy to use. I love being able to schedule to LinkedIn, and it has simplified my process for scheduling across multiple accounts.
Zoho Social makes my job much easier with excellent scheduling options and great reports which make keeping KPIs a lot more enjoyable.
As someone who has been trying to build my brand, Zoho Social has been great. I love that I can schedule posts and monitor my analytics so easily.
The most appealing feature of Zoho Social was the user interface which was easy to use and with multiple connections. Among other competitors, this one offers the best price.
Zoho as always provides excellent customer service and would always look after their customers. I am very much happy to be with Zoho.
Great ,user friendly for my social media platform reach and post. Easy to use any where any time anybody.
I have used many tools in the past but this is one of the best. The pricing is really affordable in terms of features and functionalities provided by a simple plan.
I found the integration so easy compared to other softwares , it covers all you need in one place perfectly fit.
The way they integrate is awesome. Plus, I can schedule posts ahead of time and I get tons of analytics.
Reports, analytics, and content organizing features are so valuable. Plus, the customer service is excellent.
Semrush logo
4.7
2.1K

SaaS solution for online content marketing

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.6
    Customer support
    4.4
Pros and Cons from Semrush users   
avatar
+15
The other excellent feature that I found exclusive to SEM rush was PPC competitor tracking. Knowing what competitors are bidding on is beyond the realm of a usual SEO software and is a great addition.
Everything has been a frustrating struggle. Many features that are included with the starter level of other online SEO platforms cost extra with SEMrush.
It includes a site health grade, all the Errors/Warnings, and gives ideas on how to make improvements on the site. I also love love love the automated reporting.
SEMRush has been horrible to learn and work with. Nothing is intuitive or user-friendly.
Although AHref is the best, but semrush is so far the second best. Has everything that AHref have, and happy for it.
It's sad that I would have to pay almost half of my subscription price just to have a second user be able to access our account.
Comprehensive and robust. Best for established businesses who have the budget and manpower to manage regularly.
What I don't like about SEMRush is that most of its features are paid for. This can end up hurting those who are starting in Marketing, for example.
We love the ability to quickly view our site's performance through the easily accessible dashboards and reports. The position tracker really helps us keep a pulse on the health of our site.
Overall the experience has been great. I am also very pleased that they have a training section as my team has taken advantage of this knowledge share.
SEMRush is a great easy to use tool that is very user friendly. It’s multi purpose and has some fantastic functionalities that we use across SEO, content, PPC, Socials.
Really happy with Semrush, besides the contact improvements it comes with a great online community and friendly staff. Value you get out of this tool is evident.
Very easy to use and simple to understand for anyone. The content tools are amazing also and have been extremely useful for our team.
It also allows you to gain insight to what your competitors are doing. Plus the continuing education, blogs, and academy are an amazing resource.
Easy to get going, competitive pricing, library of learning material, innovative features, constantly improving.
SEMrush is easy to deploy, easy to use, has great customer service and provides ongoing training. What more could you want.
Its keyword and competitive research saved us dozens of hours immediately and provide us a way to analyze our client's digital landscapes rapidly.
Easy to use and extent knowledge base with academy. Varied type of analysis for a SEO analyst and easy integrations with essential tools.
The other excellent feature that I found exclusive to SEM rush was PPC competitor tracking. Knowing what competitors are bidding on is beyond the realm of a usual SEO software and is a great addition.
Everything has been a frustrating struggle. Many features that are included with the starter level of other online SEO platforms cost extra with SEMrush.
It includes a site health grade, all the Errors/Warnings, and gives ideas on how to make improvements on the site. I also love love love the automated reporting.
SEMRush has been horrible to learn and work with. Nothing is intuitive or user-friendly.
Although AHref is the best, but semrush is so far the second best. Has everything that AHref have, and happy for it.
It's sad that I would have to pay almost half of my subscription price just to have a second user be able to access our account.
Comprehensive and robust. Best for established businesses who have the budget and manpower to manage regularly.
What I don't like about SEMRush is that most of its features are paid for. This can end up hurting those who are starting in Marketing, for example.
We love the ability to quickly view our site's performance through the easily accessible dashboards and reports. The position tracker really helps us keep a pulse on the health of our site.
Overall the experience has been great. I am also very pleased that they have a training section as my team has taken advantage of this knowledge share.
SEMRush is a great easy to use tool that is very user friendly. It’s multi purpose and has some fantastic functionalities that we use across SEO, content, PPC, Socials.
Really happy with Semrush, besides the contact improvements it comes with a great online community and friendly staff. Value you get out of this tool is evident.