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Donately
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online fundraising for nonprofits, businesses & individuals
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Donately - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Donately overview
What is Donately?
Donately is a online, mobile-optimized fundraising platform designed for nonprofits, organizations and individuals who want to raise money for their chosen cause. Via a simple, easy-to-use interface and the provision of customizable campaign pages & donation forms, Donately facilitates fundraising by streamlining the donation process for donors. The solution was built to be simple not only for donors, but for fundraising teams who don't have a developer on staff. It can still however, scale infinitely thanks to an open API. Donately fundraising pages are fully customizable and link directly to the fundraiser's website, making donors think that they never left. Customized donation forms can be quickly and easily embedded into an existing website, again with out the need for a developer. Customizable reports provide fundraisers with insight on their campaigns, fundraising metrics and donor habits. Donation receipts are sent to donors automatically via email and can also be customized or hooked with an existing CMS for a more custom look. Donors can manage their donations, receipts, and more via Donately's donor dashboard.
Who uses Donately?
By industry, Donately reviewers are most commonly professionals in non-profit organization management (55%). The most frequent use case for Donately cited by reviewers is fundraising (59% of reviewers).
What do users say about Donately pricing?
Most reviewers indicate that Donately provides strong value for money due to its low cost, fair pricing, and useful free version. However, some users report steep entry pricing, extra fees, and limitations in the free plan.
Starting price
per month
Alternatives
Donately’s user interface
Donately pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about Donately?
Reviewers indicate Donately is easy to use, offers customizable donation forms, and integrates well with websites, making it a popular choice for nonprofits of all sizes. They appreciate its clean interface, straightforward setup, and the ability to manage fundraising campaigns and donor data efficiently, though some wish for more advanced features and reporting options.
Users report that pricing is generally fair, with no monthly fees, but some feel transaction fees are higher than competitors. They find customer support responsive and helpful, although a few mention slow responses or limited self-help resources. They value Donately’s suitability for small organizations and nonprofits.
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Who uses Donately?
Based on 176 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Donately's key features
Most critical features, based on insights from Donately users:
All Donately features
Features rating:
Donately alternatives
Donately
Starting from
49
Per month
OneCause
Starting from
No pricing info
NationBuilder
Starting from
No pricing info
Submittable
Starting from
No pricing info
Donately pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Avanced Page Customization
- Avanced Support for Integrations
- Customizable Donation Forms
- Dedicated Account Representative
- Donation Form Themes
- Donation Pages
- Donation Reciepts
- Embeddable Forms
- Expert Fundraising Advice.
- Peer-to-Peer Fundraising
- Recurring Donations. Mobile Responsive
- Text Messages Engagement
User opinions about Donately price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Donately's price and value, 78% mention it in a positive light.
Most reviewers indicate that Donately offers great value for money, highlighting its low cost and clear, fair pricing structure. They appreciate the availability of a free version and free trial, which includes some useful tools and features. Users find it easy to set up and cost-effective, with some noting that it scales well with growing organizations. They also value the ability to offer different price options and the inclusion of excellent customer support, even for free users. However, some users report that the entry pricing can be steep and dislike the additional fees, while others mention limitations in the free version, such as the inability to change admin user email addresses or embed progress bars.
, and
To see what individual users think of Donately's cost and value, check out the review excerpts below.
Donately integrations (46)
Integrations rated by users
We looked at 176 user reviews to identify which products are mentioned as Donately integrations and how users feel about them.
Integration rating: 5.0 (1)
“The integration was a breeze to set up and did not require any more maintenance”
Rachel K.
VP, Marketing
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Donately customer support
What do users say about Donately customer support?
Customer support rating:
We analyzed 29 verified user reviews to identify positive and negative aspects of Donately customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support, often resolving issues within hours.
A significant portion of users appreciate the friendly, knowledgeable support team that provides effective solutions promptly.
Support options
Training options
To see what individual users say about Donately's customer support, check out the review snippets below.
“The application has many features to suit our needs and their support response time has been less than 24 hours, and often within a couple of hours.”
Tim L.
Self Employed - Web Dev - System Admin
“We also get top-notch customer service - The support staff is super responsive and always gets me the answers I need.”
Jason L.
Director of Mobilization
“We had a couple of issues early on in the process (our fault) that were attended quickly by a real human which was great!”
Brandon S.
Executive Director
Donately FAQs
Donately has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. What are the benefits of using Donately?
Q. Who are the typical users of Donately?
Donately has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Donately support?
Donately supports the following languages:
English
Q. Does Donately offer an API?
Yes, Donately has an API available for use.
Q. What other apps does Donately integrate with?
Donately integrates with the following applications:
Wix, Capsule, HubSpot Marketing Hub, Constant Contact, Salesforce Starter, Tatango, PayPal, Google Analytics 360, Campaign Monitor by Marigold, ActiveCampaign, Neon CRM, Salesforce Marketing Cloud, Webflow, Zapier, QuickBooks Desktop, Gmail, HubSpot CMS Hub, Salesforce.org Nonprofit Cloud, WordPress, Salesforce B2B Commerce, Stripe, Squarespace, Slack, Microsoft 365, Capsule, Little Green Light, POINT, Kajabi, QuickBooks Online, monday.com, Salesforce Data Cloud, Salesforce Platform, HubSpot Sales Hub, HubSpot CRM, HubSpot Service Hub, Shopify
Q. What level of support does Donately offer?
Donately offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)
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