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Top 100 alternatives

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

45

78

109

features in common

45

features in common

Canfigure's unique features

  • Support Ticket Tracking

  • Location Tracking

  • Change Planning

  • Relationship Mapping

Agiloft's unique features

  • Document Templates

  • SSL Security

  • Reporting & Statistics

  • Full Text Search

SolarWinds Service Desk

4.6
(515)

IT Service Desk & Asset Management Software

Pricing

Starting from

$19/month

Value for money

4.5

0.3

4.8

What users say about SolarWinds Service Desk's value for money

However, I still believe that, for a small shop, this product offers the best value for the price and is a great entry-level solution.

AR

Anonymous Reviewer

SUPER easy to use and configure. Being web-based we didn't need to invest in additional hardware resources to host it ourselves and maintenance is no longer a concern.

Erich B.

Total

58

109

109

features in common

58

features in common

SolarWinds Service Desk's unique features

  • Lead Distribution

  • HIPAA Compliant

  • Risk Assessment

  • Customer Segmentation

Agiloft's unique features

  • Employee Portal

  • Lifecycle Management

  • Availability Management

  • Email Alerts

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

Pricing

Starting from

$8/month

Value for money

4.4

0.4

4.8

What users say about Vision Helpdesk's value for money

Vision Helpdesk is value for money, feature rich and simple to use. Also their support team is very responsive and always ready to help.

M

Max

After piloting over 8 of the most reputable help desk providers we settled with Vision. They provide all the functionality of the larger Help Desk providers at an affordable cost.

RD

Ryan D.

Total

41

85

109

features in common

41

features in common

Vision Helpdesk's unique features

  • Task Scheduling

  • Performance Metrics

  • Issue Management

  • Recurring Issues

Agiloft's unique features

  • Barcode / Ticket Scanning

  • Calendar Management

  • Version Control

  • Real-Time Chat

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

Icertis Suite

4.4
(38)

AI-Powered, Analyst-Validated Contract Intelligence Platform

Pricing

Value for money

4.2

0.6

4.8

What users say about Icertis Suite's value for money

The tool is best of bread with improvements to come. The project teams that I have worked with have gone above and beyond to ensure that our needs were met, on time, and on budget.

Deb V.

The implementation and go live were highly supported and done on time and on budget.

David M.

Total

28

32

109

features in common

28

features in common

Icertis Suite's unique features

  • Digital Signature

  • Team Collaboration

  • Proposal Generation

  • Data Extraction

Agiloft's unique features

  • Service Level Agreement (SLA) Management

  • Reporting & Statistics

  • Configuration Management

  • Forecasting

Pricing

Starting from

$495/year

Value for money

4.2

0.6

4.8

What users say about ManageEngine ServiceDesk Plus' value for money

Very good ITSM software for a low price, alot of features that can be fully customizable, and easy to keep track of what everyone is doing due to an amazing dashboard.

MN

Miguel N.

I absolutely loved the licensing for this system. For a small business, being able to get advanced helpdesk functionality for free was absolutely budget saving.

Christopher J.

Total

53

98

109

features in common

53

features in common

ManageEngine ServiceDesk Plus' unique features

  • Help Desk Management

  • Timesheet Management

  • Dashboard

  • Charting

Agiloft's unique features

  • Search/Filter

  • Progress Tracking

  • Data Import/Export

  • Activity Dashboard

Track-It!

4.1
(71)

Help desk and asset management

Pricing

Starting from

$995

Value for money

3.9

0.9

4.8

What users say about Track-It!'s value for money

The price is great and customer service is fabulous. I would highly recommend this software.

MG

Marsha G.

Pro: Inexpensive internal auditing tool. Con: Co-mingled records has been a problem in version 10 and below.

TP

Terolyn P.

Total

12

16

109

features in common

12

features in common

Track-It!'s unique features

  • Remote Access/Control

  • Asset Management

  • HR Management

  • Mobile Access

Agiloft's unique features

  • Workflow Configuration

  • Calendar Management

  • Milestone Tracking

  • Disposal Management

ServiceWise

4.7
(3)

Web based help desk management software

Features

Total

45

72

109

features in common

45

features in common

ServiceWise's unique features

  • Event Management

  • Remote Access/Control

  • Knowledge Management

  • Configurable Workflow

Agiloft's unique features

  • Customizable Fields

  • Cost Tracking

  • Data Import/Export

  • Employee Portal

SpringCM

4.3
(56)

Secure Contract and Document Management Platform

Pricing

Starting from

$39/month

Value for money

4.3

0.5

4.8

What users say about SpringCM's value for money

The price is more than reasonable, especially compared to other similar solutions.

KH

Karen H.

We can locate what we need extremely quickly and we can share the documents with our many regional offices. By not storing hard copy versions of the contracts, we save money on paper and file drawers.

DH

Debra H.

Total

25

32

109

features in common

25

features in common

SpringCM's unique features

  • Text Editing

  • Content Publishing Options

  • Document Review

  • Mobile Alerts

Agiloft's unique features

  • Service Level Agreement (SLA) Management

  • Calendar Management

  • Milestone Tracking

  • IT Asset Management

e-Service Suite

3.0
(1)

Help Desk, Service Management, Enterprise Solution

Features

Total

9

27

109

features in common

9

features in common

e-Service Suite's unique features

  • Customer Segmentation

  • Route Optimization

  • Online Time Clock

  • Issue Management

Agiloft's unique features

  • Barcoding/RFID

  • Customizable Templates

  • Service Level Agreement (SLA) Management

  • Email Alerts

eKMS

4.2
(12)

Internal & external knowledge base and forum management

Features

Total

9

14

109

features in common

9

features in common

eKMS's unique features

  • Discussions / Forums

  • Cataloging/Categorization

  • Decision Support

  • Commenting/Notes

Agiloft's unique features

  • Barcoding/RFID

  • Calendar Management

  • Service Level Agreement (SLA) Management

  • Live Chat

CustomerWise

4.0
(3)

Customer support and business process management

Features

Total

19

33

109

features in common

19

features in common

CustomerWise's unique features

  • Territory Management

  • Content Management

  • Email Marketing

  • Customer Service Analytics

Agiloft's unique features

  • Records Management

  • Reporting & Statistics

  • Workflow Configuration

  • API

HarmonyPSA

4.5
(18)

The next generation of professional services automation.

Pricing

Starting from

$65/month

Value for money

4.4

0.4

4.8

What users say about HarmonyPSA's value for money

Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.

NT

Natalie T.

We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.

JV

Jason V.

Total

80

332

109

features in common

80

features in common

HarmonyPSA's unique features

  • Timesheet Management

  • Key Performance Indicators

  • Lead Distribution

  • Prioritization

Agiloft's unique features

  • Visual Analytics

  • Supplier Management

  • Records Management

  • Lifecycle Management

Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5

0.3

4.8

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

Most companies don't offer this and it has really helped when we have multi-layer tasks to accomplish. For the cost, this is a great product to keep your team efficient and productive.

AR

Anonymous Reviewer

Total

75

148

109

features in common

75

features in common

Freshservice's unique features

  • Issue Auditing

  • Issue Tracking

  • IT Incident Management

  • Automatic Lead Distribution

Agiloft's unique features

  • Specialty Contracts

  • Purchasing & Receiving

  • Government Contracts

  • File Management

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.6

4.8

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

48

96

109

features in common

48

features in common

Vivantio's unique features

  • WYSIWYG Editor

  • Configurable Workflow

  • Rules-Based Workflow

  • Secure Login

Agiloft's unique features

  • Barcode / Ticket Scanning

  • Activity Tracking

  • Reporting & Statistics

  • Version Control

everything HelpDesk

4.3
(13)

IT support management system & help desk

Features

Total

40

62

109

features in common

40

features in common

everything HelpDesk's unique features

  • Summary Reports

  • Scheduled / Automated Reports

  • Email Templates

  • Customer History

Agiloft's unique features

  • Version Control

  • Incident Management

  • Search/Filter

  • Real Time Data

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.4

4.8

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

49

126

109

features in common

49

features in common

Freshdesk's unique features

  • Summary Reports

  • Email Tracking

  • Rules-Based Workflow

  • Reporting/Project Tracking

Agiloft's unique features

  • Version Control

  • Visual Analytics

  • Incident Management

  • Asset Tracking

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.7

4.8

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

69

195

109

features in common

69

features in common

Salesforce Service Cloud's unique features

  • Equipment Maintenance

  • CRM

  • Multiple User Accounts

  • Performance Metrics

Agiloft's unique features

  • Buy Side (Suppliers)

  • Completion Tracking

  • Specialty Contracts

  • Milestone Tracking

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

14

40

109

features in common

14

features in common

Yonyx's unique features

  • FAQ

  • Content Management

  • Customer Service Analytics

  • Computer Telephony Integration

Agiloft's unique features

  • Records Management

  • Customizable Templates

  • Pre-built Templates

  • Disposal Management

SummitAI

4.4
(10)

The future of IT management begins with AI.

Features

Total

62

118

109

features in common

62

features in common

SummitAI's unique features

  • Performance Metrics

  • Customer Complaint Tracking

  • Online Catalog

  • Multi-Location

Agiloft's unique features

  • Digital Signage

  • Depreciation Management

  • Email Alerts

  • Real Time Data

ProProfs Help Desk

4.9
(8)

Help desk and ticketing solution for customer service

Features

Total

26

42

109

features in common

26

features in common

ProProfs Help Desk's unique features

  • Email Invitations & Reminders

  • Email Response Control

  • Status Tracking

  • Real Time Analytics

Agiloft's unique features

  • Audit Trail

  • Electronic Signature

  • Event Triggered Actions

  • Customer Database

HaloITSM

4.6
(19)

ITSM solution for managing incidents & assets

Pricing

Starting from

£25/month

Value for money

4.6

0.2

4.8

What users say about HaloITSM's value for money

Great service desk, great price and a super team. What more could you want.

SC

Shane C.

Cost effective IT Service Management Software.

JK

Jayne K.

Total

58

98

109

features in common

58

features in common

HaloITSM's unique features

  • Performance Metrics

  • CRM

  • Prioritization

  • Service Reporting

Agiloft's unique features

  • Queue Management

  • Lifecycle Management

  • Depreciation Management

  • Multi-Language

JIRA Service Management

4.4
(264)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.6

4.8

What users say about JIRA Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

56

97

109

features in common

56

features in common

JIRA Service Management's unique features

  • Issue Tracking

  • Knowledge Management

  • Automated Scheduling

  • Administrative Reporting

Agiloft's unique features

  • Digital Signage

  • Template Management

  • Call Center Management

  • Document Management

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.7

4.8

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

62

196

109

features in common

62

features in common

Zendesk's unique features

  • Account Management

  • Transcripts/Chat History

  • Customer Management

  • Issue Management

Agiloft's unique features

  • Digital Signage

  • Electronic Signature

  • Offline Access

  • Progress Tracking

TeamHeadquarters

4.2
(9)

Unified project management & help desk software

Features

Total

27

65

109

features in common

27

features in common

TeamHeadquarters' unique features

  • Capacity Management

  • Task Planning

  • Commenting/Notes

  • Budget Management

Agiloft's unique features

  • Multi-Channel Communication

  • Knowledge Base Management

  • Version Control

  • Forms Management

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Pricing

Starting from

$29/month

Value for money

4.5

0.3

4.8

What users say about HappyFox Help Desk's value for money

Outstanding Help desk software at an attractive price.

JB

Julian B.

HappyFox offers a great service for its price.

AR

Anonymous Reviewer

Total

38

91

109

features in common

38

features in common

HappyFox Help Desk's unique features

  • Lead Distribution

  • Dashboard

  • Performance Metrics

  • Sentiment Analysis

Agiloft's unique features

  • Event Triggered Actions

  • Data Import/Export

  • Appointment Management

  • Government Contracts

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

Features

Total

27

45

109

features in common

27

features in common

Halp's unique features

  • Remote Support

  • Recurring Issues

  • Prioritization

  • Employee Management

Agiloft's unique features

  • Automatic Backup

  • Calendar Management

  • Client Portal

  • Workflow Management

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

Pricing

Starting from

$25/month

Value for money

4.8
4.8

What users say about SeamlessDesk's value for money

Cost benefits, customizability, great support. We will be sticking with Seamlessdesk for the foreseeable future, it's a great product.

BE

Brad E.

Ease of use, great price, and awesome customer support. Emailed support several times and got a quick, helpful response.

DS

Dillon S.

Total

62

124

109

features in common

62

features in common

SeamlessDesk's unique features

  • Remote Monitoring & Management

  • Deadline Management

  • Project Time Tracking

  • Billing & Invoicing

Agiloft's unique features

  • Email Alerts

  • Procurement Management

  • Offline Access

  • Real-Time Chat

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

Pricing

Starting from

$149/month

Value for money

4.3

0.5

4.8

What users say about LogMeIn Rescue's value for money

I'd go to say it's 100% one of the best remote support software money can buy.

Lawrence L.

I did not deal with the licensing so I can't speak to that. I used this as a support technician and it is a solid product.

AR

Anonymous Reviewer

Total

27

62

109

features in common

27

features in common

LogMeIn Rescue's unique features

  • Employee Activity Monitoring

  • Annotations

  • Screen Recording

  • Call Recording

Agiloft's unique features

  • Milestone Tracking

  • Calendar Management

  • Automatic Backup

  • Contract Lifecycle Management

Kaseya VSA

4.0
(183)

IT Systems Management Software for Internal IT and MSPs

Pricing

Value for money

3.7

1.1

4.8

What users say about Kaseya VSA's value for money

Significant reduction in operational costs and increase in our ability to deliver value.

Frank V.

Slow, lousy features for the price. The UI needs an update, and some of the workflows are less than ideal.

hs

harmandeep singh s.

Total

41

120

109

features in common

41

features in common

Kaseya VSA's unique features

  • Issue Auditing

  • Labeling

  • Device Auto Discovery

  • For MSPs

Agiloft's unique features

  • Multi-Channel Communication

  • Data Import/Export

  • Single Sign On

  • Government Contracts

TOPdesk

4.6
(42)

Help desk & service management

Pricing

Starting from

$66/month

Value for money

4.5

0.3

4.8

What users say about TOPdesk's value for money

TOPdesk is a quality solution, supported by quality people and at a very affordable price.

DW

Dave W.

We feel we get excellent value for money with this product.

CF

Caroline F.

Total

51

85

109

features in common

51

features in common

TOPdesk's unique features

  • Work Order Management

  • Prioritization

  • Scheduling

  • Dashboard Creation

Agiloft's unique features

  • Search/Filter

  • Government Contracts

  • Access Controls/Permissions

  • Task Management

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

Features

Total

68

143

109

features in common

68

features in common

VIZOR IT Asset Management's unique features

  • Dispatch Management

  • Customer History

  • Knowledge Management

  • Check-in/Check-out

Agiloft's unique features

  • Buy Side (Suppliers)

  • Availability Management

  • Graphical Workflow Editor

  • Records Management

Pricing

Value for money

4.5

0.3

4.8

What users say about InvGate Service Desk's value for money

We saved a lot of hidden costs and the tools were payed with that. The analytics and reports are very good and gave us a lot of visibility.

FA

Fernanda A.

It is worth investing in an application of these characteristics.

AR

Anonymous Reviewer

Total

52

86

109

features in common

52

features in common

InvGate Service Desk's unique features

  • Support Ticket Tracking

  • Dashboard Creation

  • Multi-Location

  • Time & Expense Tracking

Agiloft's unique features

  • Contract Drafting

  • Visual Analytics

  • Data Import/Export

  • Queue Management

ConnectWise Manage

4.1
(187)

A PSA Tool Designed To Run Your As-a-Service Business

Pricing

Value for money

3.9

0.9

4.8

What users say about ConnectWise Manage's value for money

It's very intuitive and allows for powerful job costing. The software allows for simple project management and greatly enhances project workflow.

JD

James D.

We spent and invested a lot of time ensuring we would get the most out of it, but it just hasnt happened... the issues are too frequent, support to slow and overal a very bad experience.

James V.

Total

58

139

109

features in common

58

features in common

ConnectWise Manage's unique features

  • Billable Items Tracking

  • Invoice Management

  • Contact Database

  • Dispatch Management

Agiloft's unique features

  • Full Text Search

  • Lifecycle Management

  • Electronic Signature

  • Digital Signage

OpsGenie

4.7
(122)

Modern IT incident management and response solution

Pricing

Starting from

$9/month

Value for money

4.4

0.4

4.8

What users say about OpsGenie's value for money

Great price compared to similar software, feature set is pretty decent, interfaces are nice and detailed activity log is super nice.

EG

Eren G.

We were able to get a really good Pricing and Number of integrations is awesome.

AR

Anonymous Reviewer

Total

22

58

109

features in common

22

features in common

OpsGenie's unique features

  • Prioritization

  • Reminders

  • Disaster Recovery

  • Applications Management

Agiloft's unique features

  • Workflow Configuration

  • Knowledge Base Management

  • Milestone Tracking

  • Buy Side (Suppliers)

Atera

4.5
(192)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Pricing

Starting from

$79/month

Value for money

4.7

0.1

4.8

What users say about Atera's value for money

Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

JS

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Total

42

109

109

features in common

42

features in common

Atera's unique features

  • Remediation Management

  • Event Logs

  • Screen Sharing

  • CMDB

Agiloft's unique features

  • Version Control

  • Data Import/Export

  • Search/Filter

  • Real Time Data

SysAid

4.5
(336)

Automate IT tasks and workflows with SysAid's ITSM solution

Pricing

Value for money

4.5

0.3

4.8

What users say about SysAid's value for money

The few times we have had any issues with the software in all the years the support has been very responsive. Reliable, reasonably priced and excellent customer service.

EP

Edward P.

Cost effective and basic tool for ticketing. This tool does not require any training.

PK

Prachi K.

Total

52

83

109

features in common

52

features in common

SysAid's unique features

  • Productivity Analysis

  • Macros/Templated Responses

  • Ad hoc Reporting

  • Predictive Analytics

Agiloft's unique features

  • Version Control

  • Real Time Data

  • Calendar Management

  • Search/Filter

GoToAssist

4.5
(129)

Remote support software

Pricing

Starting from

$69

Value for money

4.2

0.6

4.8

What users say about GoToAssist's value for money

It's an excellent solution for companies looking for inexpensive remote IT support.

FP

Francis P.

Super easy to deploy, generally user friendly, and at times useful. But, compared to almost every other solution, it is way over priced and way over commoditized.

CT

Carmine T.

Total

21

30

109

features in common

21

features in common

GoToAssist's unique features

  • Diagnostic Tools

  • File Transfer

  • Remote Access/Control

  • Session Transfer

Agiloft's unique features

  • Document Storage

  • Customizable Templates

  • Audit Trail

  • Forecasting

BOSSDesk

4.6
(95)

BOSS Solutions a FrontRunner in Help Desk Software

Pricing

Starting from

$19/month

Value for money

4.7

0.1

4.8

What users say about BOSSDesk's value for money

Everyone was all great to work with and very accommodating to our requests. We have an excellent product at a very competitive price.

JB

Jeff B.

Cost friendly and efficient application for helpdesk and asset management.

AR

Anonymous Reviewer

Total

66

116

109

features in common

66

features in common

BOSSDesk's unique features

  • Data Visualization

  • Device Auto Discovery

  • Call Routing

  • Timesheet Management

Agiloft's unique features

  • Document Management

  • Depreciation Management

  • Buy Side (Suppliers)

  • Records Management

HaloPSA

4.8
(16)

HaloPSA brings everything an MSP needs into one location.

Pricing

Starting from

£29/month

Value for money

4.5

0.3

4.8

What users say about HaloPSA's value for money

So much so that we've been able to save some money and eliminate other products from our stack.). Our clients love the user portal.

JR

Jonathan R.

Great value for money, broad functionality, easily customized to your needs.

pg

peter g.

Total

65

150

109

features in common

65

features in common

HaloPSA's unique features

  • CRM

  • Calendar Sync

  • Multi-Department/Project

  • Multiple Projects

Agiloft's unique features

  • Digital Signage

  • Procurement Management

  • Offline Access

  • Lifecycle Management

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.4

4.8

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

36

89

109

features in common

36

features in common

Wix Answers' unique features

  • Multi-Channel Data Collection

  • Case Management

  • Call Logging

  • Geotargeting

Agiloft's unique features

  • Automatic Backup

  • Electronic Signature

  • Client Portal

  • Compliance Tracking

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

Pricing

Starting from

$19/month

Value for money

4.5

0.3

4.8

What users say about Alloy Navigator's value for money

The best part of it was cost. We looked at several other products ranging from cost to functionality to find Alloy provided more for less.

RO

Ron O.

Alloy doesn't cost a lot and he's making a pretty good job.

at

allan t.

Total

75

200

109

features in common

75

features in common

Alloy Navigator's unique features

  • Check-in/Check-out

  • Shipping Management

  • Barcode Recognition

  • Device Auto Discovery

Agiloft's unique features

  • Graphical Workflow Editor

  • Network Monitoring

  • File Management

  • Document Generation

ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

Pricing

Value for money

4.0

0.8

4.8

What users say about ChangeGear's value for money

Cost is very reasonable. It's is the most important determining factor to why we recommend ChangeGrear to our organization.

LN

Laetitia N.

The software is also easy to maintain. It's pretty much set it and forget it other than licensing changes each year.

AR

Anonymous Reviewer

Total

50

86

109

features in common

50

features in common

ChangeGear's unique features

  • Support Ticket Tracking

  • Charting

  • Dashboard

  • Approval Workflow

Agiloft's unique features

  • Document Templates

  • Visual Analytics

  • Reporting & Statistics

  • Employee Portal

Intelligent Service Management

4.4
(23)

Service desk & IT service management

Pricing

Value for money

4.2

0.6

4.8

What users say about Intelligent Service Management's value for money

Everything is as describe, best price on beauty products and happy with timely delivery received in a good condition.

pooja K.

Strong ITIL based solution at a truly affordable price. I am an advisor for other companies and will recommend this product everytime.

CM

Chris M.

Total

30

41

109

features in common

30

features in common