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Agiloft Alternatives & Competitors

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CloudBlue PSA logo

CloudBlue PSA

4.5
(22)

The next generation of professional services automation.

Features

Total

CloudBlue PSA logo
Agiloft logo

66

297

78

features in common

66

features in common

CloudBlue PSA logo

CloudBlue PSA's unique features

  • Data Synchronization

  • Opportunity Management

  • Lead Nurturing

  • Financial Reporting

Agiloft logo

Agiloft's unique features

  • Template Management

  • Multi-Language

  • Chat/Messaging

  • Digital Signature

Pricing

Starting from

$65/month

Value for money

CloudBlue PSA logo
4.4

0.4

Agiloft logo
4.8

What users say about CloudBlue PSA's value for money

The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.

SM

Shawn McGee ,.

Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.

BC

Bryan C.

Freshservice logo

Freshservice

4.5
(435)

A complete IT service management (ITSM) tool for business

Features

Total

Freshservice logo
Agiloft logo

58

130

78

features in common

58

features in common

Freshservice logo

Freshservice's unique features

  • Issue Tracking

  • IT Incident Management

  • Issue Auditing

  • Depreciation Management

Agiloft logo

Agiloft's unique features

  • Template Management

  • Pre-built Templates

  • Real-Time Chat

  • Automated Routing

Pricing

Starting from

$19/month

Value for money

Freshservice logo
4.5

0.3

Agiloft logo
4.8

What users say about Freshservice's value for money

I love the private note feature as well, we can suggest solutions to specialists working on solving an issue before it is escalated. Something else I liked about FS is their asset management utility.

MS

Max S.

I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.

JP

Jacob P.

HaloITSM logo

HaloITSM

4.7
(30)

ITSM solution for managing incidents & assets

Features

Total

HaloITSM logo
Agiloft logo

60

136

78

features in common

60

features in common

HaloITSM logo

HaloITSM's unique features

  • Reminders

  • Corrective and Preventive Actions (CAPA)

  • Single Sign On

  • Customer Support

Agiloft logo

Agiloft's unique features

  • Digital Signature

  • Version Control

  • Dashboard

  • Buy Side (Suppliers)

Pricing

Starting from

£35/month

Value for money

HaloITSM logo
4.6

0.2

Agiloft logo
4.8

What users say about HaloITSM's value for money

I love how easy things are to customize. Things like adding an action button, a new ticket type, or a workflow are super easy.

WD

Wendy D.

Having worked in IT for many years NetHelpdesk is by far the best Service Management tool I have worked with and the support team are always happy to help and quick to respond to any queries.

JK

Jayne K.

Categories in common

4me logo

4me

4.7
(14)

Enterprise service management with SIAM support

Features

Total

4me logo
Agiloft logo

60

148

78

features in common

60

features in common

4me logo

4me's unique features

  • Time & Expense Tracking

  • Project Templates

  • Real Time Analytics

  • Status Tracking

Agiloft logo

Agiloft's unique features

  • Digital Signature

  • Pre-built Templates

  • Monitoring

  • Document Management

Pricing

Starting from

$5/month

Value for money

4me logo
5.0

0.2

Agiloft logo
4.8

What users say about 4me's value for money

This mission was accomplished and all requirements are fullfilled. Thanks to excellent support and incredible agility of the ITRP institute.

WW

Wouter W.

We are very happy to work with an always improving product and our customers love the way they can now interact with our specialists.

TF

Thomas F.

Categories in common

Issuetrak logo

Issuetrak

4.5
(172)

Report. Resolve. Relax. It starts with Issuetrak.

Features

Total

Issuetrak logo
Agiloft logo

56

111

78

features in common

56

features in common

Issuetrak logo

Issuetrak's unique features

  • Performance Metrics

  • Case Management

  • Feedback Management

  • SSL Security

Agiloft logo

Agiloft's unique features

  • Government Contracts

  • Sell Side (Customers)

  • Compliance Tracking

  • Search/Filter

Pricing

Starting from

$59/month

Value for money

Issuetrak logo
4.5

0.3

Agiloft logo
4.8

What users say about Issuetrak's value for money

What I liked the most is ability to configure custom processes per team. Also if team-specific setup worked good for single team, it was easy to share it with other teams.

AR

Anonymous Reviewer

It is really easy to use and is good for auto-assigning and helping out our smaller sized IT team with solving and making workflow easy.
AvatarImg

Alexis T.

Categories in common

Features

Total

InvGate Service Desk logo
Agiloft logo

47

72

78

features in common

47

features in common

InvGate Service Desk logo

InvGate Service Desk's unique features

  • SSL Security

  • Macros/Templated Responses

  • Support Ticket Tracking

  • Knowledge Management

Agiloft logo

Agiloft's unique features

  • Government Contracts

  • Document Management

  • Access Controls/Permissions

  • Lifecycle Management

Pricing

Value for money

InvGate Service Desk logo
4.5

0.3

Agiloft logo
4.8

What users say about InvGate Service Desk's value for money

Easy to setup and easy to understand on daily usage, the relations between grouping, help desk and catalog is superb.

WH

Windy H.

Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.

FA

Fernanda A.

Categories in common

EcholoN logo

EcholoN

4.7
(33)

Help desk software for managing customer service processes

Features

Total

EcholoN logo
Agiloft logo

63

180

78

features in common

63

features in common

EcholoN logo

EcholoN's unique features

  • Event Triggered Actions

  • IT Reporting

  • Job Management

  • Remote Access/Control

Agiloft logo

Agiloft's unique features

  • Email Alerts

  • Sell Side (Customers)

  • Search/Filter

  • Government Contracts

Categories in common

Intellect logo

Intellect

4.5
(56)

Highly intuitive QMS software with extreme configurability.

Features

Total

Intellect logo
Agiloft logo

43

132

78

features in common

43

features in common

Intellect logo

Intellect's unique features

  • Process Modeling & Designing

  • For Engineering Documents

  • Deployment Management

  • Customizable Dashboard

Agiloft logo

Agiloft's unique features

  • Chat/Messaging

  • Availability Management

  • Real Time Data

  • Support Ticket Management

Pricing

Value for money

Intellect logo
4.6

0.2

Agiloft logo
4.8

What users say about Intellect's value for money

I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS.

FT

Franco T.

Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.

KO

Kristen O.

Categories in common

C2 ATOM logo

C2 ATOM

4.2
(13)

The ultimate ITSM platform

Features

Total

C2 ATOM logo
Agiloft logo

63

124

78

features in common

63

features in common

C2 ATOM logo

C2 ATOM's unique features

  • Disaster Recovery

  • Gantt/Timeline View

  • Rules-Based Workflow

  • Role-Based Permissions

Agiloft logo

Agiloft's unique features

  • Buy Side (Suppliers)

  • Completion Tracking

  • Contract Drafting

  • Real Time Data

Pricing

Starting from

$40/month

Value for money

C2 ATOM logo
4.2

0.6

Agiloft logo
4.8

What users say about C2 ATOM's value for money

This is the most robust and wonderfully integrated ITSM I have ever had the ability to use, endorse and build.

SL

Sandhya L.

This is the most flexible and beautifully integrated ITSM that I have ever had the chance to use, support and develop. It has all the functionnalities you can dream of and they are easy to use.

RT

Rachelle T.

TeamDynamix ITSM & PPM logo

TeamDynamix ITSM & PPM

4.3
(113)

IT service management platform

Features

Total

TeamDynamix ITSM & PPM logo
Agiloft logo

49

77

78

features in common

49

features in common

TeamDynamix ITSM & PPM logo

TeamDynamix ITSM & PPM's unique features

  • Percent-Complete Tracking

  • Time & Expense Tracking

  • Budget Management

  • Prioritization

Agiloft logo

Agiloft's unique features

  • Government Contracts

  • Document Management

  • Completion Tracking

  • Digital Signature

Pricing

Value for money

TeamDynamix ITSM & PPM logo
4.2

0.6

Agiloft logo
4.8

What users say about TeamDynamix ITSM & PPM's value for money

Our university is new to using the software, but the overall transition to TDX has been great. I really enjoy the culture of TDX and their want to continue to improve.
AvatarImg

Juliana N.

Integration options are pretty good and the fact that it supports our Single sign-on method for increased security is a plus.

PD

Paul D.

Categories in common

Atera logo

Atera

4.6
(239)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Features

Total

Atera logo
Agiloft logo

49

130

78

features in common

49

features in common

Atera logo

Atera's unique features

  • Supplier Management

  • Remote Access/Control

  • IP Address Monitoring

  • Status Tracking

Agiloft logo

Agiloft's unique features

  • Drag & Drop

  • Collaboration Tools

  • Completion Tracking

  • Digital Signature

Pricing

Starting from

$79/month

Value for money

Atera logo
4.7

0.1

Agiloft logo
4.8

What users say about Atera's value for money

The best feature has to be the pricing model. For Business running minimal personnel it is great for being able to start and grow your business.

TM

Ted M.

It's a great and easy tool, just a few more features and will be perfect.

TE

Tamer E.

Categories in common

Deepser logo

Deepser

4.5
(12)

IT service desk, ticketing, and asset management software

Features

Total

Deepser logo
Agiloft logo

60

122

78

features in common

60

features in common

Deepser logo

Deepser's unique features

  • Issue Auditing

  • File Management

  • SSL Security

  • Reminders

Agiloft logo

Agiloft's unique features

  • Digital Signature

  • Pre-built Templates

  • Surveys & Feedback

  • Search/Filter

Pricing

Value for money

Deepser logo
4.6

0.2

Agiloft logo
4.8

What users say about Deepser's value for money

Nothing in particular or it is too early to find defects.
AvatarImg

Carlo M.

Deepser and Device 42 a complete solution for ticketing and asset management.
AvatarImg

Carlo M.

Categories in common

IncidentMonitor logo

IncidentMonitor

4.1
(7)

Service desk software with self-service web portal support

Features

Total

IncidentMonitor logo
Agiloft logo

41

60

78

features in common

41

features in common

IncidentMonitor logo

IncidentMonitor's unique features

  • Prioritization

  • Mobile Access

  • Dashboard Creation

  • Widgets

Agiloft logo

Agiloft's unique features

  • Contract Lifecycle Management

  • Access Controls/Permissions

  • Activity Tracking

  • Document Storage

Categories in common

ServiceWise logo

ServiceWise

4.6
(5)

Web based help desk management software

Features

Total

ServiceWise logo
Agiloft logo

41

58

78

features in common

41

features in common

ServiceWise logo

ServiceWise's unique features

  • Reminders

  • Real Time Notifications

  • Issue Auditing

  • Issue Scheduling

Agiloft logo

Agiloft's unique features

  • Customer Database

  • Completion Tracking

  • Activity Tracking

  • Version Control

Categories in common

SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(527)

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
Agiloft logo

51

95

78

features in common

51

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk's unique features

  • Cost Tracking

  • Performance Metrics

  • Categorization/Grouping

  • Real Time Reporting

Agiloft logo

Agiloft's unique features

  • Template Management

  • Document Management

  • Third Party Integrations

  • Email Alerts

Pricing

Starting from

$19/month

Value for money

SolarWinds Service Desk logo
4.5

0.3

Agiloft logo
4.8

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.

JJ

Jeffrey J.

The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.

JI

Jason I.

Categories in common

DeskPRO logo

DeskPRO

4.6
(35)

Customer service software you can depend on

Features

Total

DeskPRO logo
Agiloft logo

59

135

78

features in common

59

features in common

DeskPRO logo

DeskPRO's unique features

  • Contact Database

  • Remote Access/Control

  • Employee Management

  • Cataloging/Categorization

Agiloft logo

Agiloft's unique features

  • Lifecycle Management

  • Sell Side (Customers)

  • Contract/License Management

  • Specialty Contracts

Pricing

Starting from

$29/month

Value for money

DeskPRO logo
4.5

0.3

Agiloft logo
4.8

What users say about DeskPRO's value for money

Deskpro can handle multibrand & multi-language, easy to add dynamic views with filters, overal very nice interface is fun to work with, support from the team at Deskpro is really good.
AvatarImg

Lieven E.

The user interface is simple to use and our agents and users appreciate the levels of uptime offered by DeskPro. The support is fantastic, personalised to us and responsive.

AI

Andrew I.

Categories in common

Odoo  logo

Odoo

4.1
(454)

Full Suite of Integrated Business Apps

Features

Total

Odoo  logo
Agiloft logo

60

379

78

features in common

60

features in common

Odoo  logo

Odoo 's unique features

  • Integrated Business Operations

  • SKU/UPC Codes

  • Forecasting

  • Support Ticket Tracking

Agiloft logo

Agiloft's unique features

  • Customizable Reports

  • Network Monitoring

  • IT Asset Management

  • Email Alerts

Pricing

Starting from

$20/month

Value for money

Odoo  logo
4.0

0.8

Agiloft logo
4.8

What users say about Odoo 's value for money

Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.

AR

Anonymous Reviewer

We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.

kb

kim b.

VIZOR IT Asset Management logo

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

Features

Total

VIZOR IT Asset Management logo
Agiloft logo

55

130

78

features in common

55

features in common

VIZOR IT Asset Management logo

VIZOR IT Asset Management's unique features

  • Equipment Tracking

  • Reminders

  • Maintenance Scheduling

  • Support Ticket Tracking

Agiloft logo

Agiloft's unique features

  • Government Contracts

  • Sell Side (Customers)

  • Specialty Contracts

  • Full Text Search

Categories in common

TOPdesk logo

TOPdesk

4.6
(47)

Help desk & service management

Features

Total

TOPdesk logo
Agiloft logo

53

102

78

features in common

53

features in common

TOPdesk logo

TOPdesk's unique features

  • Calibration Management

  • Real Time Notifications

  • Technician Management

  • Service History

Agiloft logo

Agiloft's unique features

  • Digital Signature

  • Contract Lifecycle Management

  • Completion Tracking

  • Customer Database

Pricing

Starting from

$66/month

Value for money

TOPdesk logo
4.5

0.3

Agiloft logo
4.8

What users say about TOPdesk's value for money

This is very easy to check and improve your own services. I enjoy working with TOPdesk with great pleasure and ease.

RB

Robert B.

The ability to have a self service portal and knowledge bases are great features we are building on a lot. The imeplementation was very good, straightforward, simple and no post implementation issues.

GC

Graeme C.

Categories in common

SMART Service Desk logo

SMART Service Desk

4.7
(31)

Help desk, compliance tracking & IT service management tool

Features

Total

SMART Service Desk logo
Agiloft logo

23

24

78

features in common

23

features in common

SMART Service Desk logo

SMART Service Desk's unique feature

  • Macros/Templated Responses

Agiloft logo

Agiloft's unique features

  • Approval Process Control

  • Customizable Forms

  • Data Import/Export

  • Email Alerts

Pricing

Value for money

SMART Service Desk logo
4.7

0.1

Agiloft logo
4.8

What users say about SMART Service Desk's value for money

The support team for Smart Desk is excellent and extremely helpful. This tool provides all the functionality you need as a Managed Service provider and comes with an excellent support staff.

RG

Richard G.

I am using and administrating this application since 2011 and their new release has improved a lot and it is very much competitive with other known competitor of similar solution in the market.

AS

Amanullah S.

Categories in common

JIRA Service Management logo

JIRA Service Management

4.4
(305)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
Agiloft logo

49

96

78

features in common

49

features in common

JIRA Service Management logo

JIRA Service Management's unique features

  • CRM

  • Performance Metrics

  • Rules-Based Workflow

  • Service Reporting

Agiloft logo

Agiloft's unique features

  • Real-Time Chat

  • Buy Side (Suppliers)

  • Completion Tracking

  • Digital Signature

Pricing

Starting from

$20/month

Value for money

JIRA Service Management logo
4.2

0.6

Agiloft logo
4.8

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.

MP

Mladen P.

It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

VB

Vishal B.

Categories in common

Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(562)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
Agiloft logo

58

168

78

features in common

58

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud's unique features

  • Screen Sharing

  • Caller ID

  • Lead Distribution

  • Fixed Asset Management

Agiloft logo

Agiloft's unique features

  • Audit Management

  • Pre-built Templates

  • Template Management

  • Email Alerts

Pricing

Value for money

Salesforce Service Cloud logo
4.1

0.7

Agiloft logo
4.8

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
AvatarImg

Claire B.

Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.

CM

Christopher M.

Categories in common

Features

Total

ManageEngine ServiceDesk Plus logo
Agiloft logo

43

76

78

features in common

43

features in common

ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus' unique features

  • CMDB

  • Recurring Issues

  • Procurement Management

  • Check-in/Check-out

Agiloft logo

Agiloft's unique features

  • Customer Database

  • Electronic Signature

  • Government Contracts

  • Specialty Contracts

Pricing

Starting from

$495/year

Value for money

ManageEngine ServiceDesk Plus logo
4.2

0.6

Agiloft logo
4.8

What users say about ManageEngine ServiceDesk Plus' value for money

Its integration with Active Directory allows for easy and seamless log in and authentication which makes the experience wonderful.

WP

Wanzi P.

Software does have occasional hiccups and glitches, but the worst part is their support. It declined so much over the years that it's unbearable now.

AR

Anonymous Reviewer

Categories in common

SysAid logo

SysAid

4.5
(357)

Automate IT tasks and workflows with SysAid's ITSM solution

Features

Total

SysAid logo
Agiloft logo

56

106

78

features in common

56

features in common

SysAid logo

SysAid's unique features

  • Analytics

  • Service Reporting

  • Maintenance Management

  • SSL Security

Agiloft logo

Agiloft's unique features

  • Specialty Contracts

  • Sell Side (Customers)

  • Contract Lifecycle Management

  • Document Templates

Pricing

Value for money

SysAid logo
4.5

0.3

Agiloft logo
4.8

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.

BS

Bob S.

Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.

CN

Coy N.

Categories in common

ChangeGear logo

ChangeGear

4.0
(50)

Comprehensive change and service management.

Features

Total

ChangeGear logo
Agiloft logo

41

77

78

features in common

41

features in common

ChangeGear logo

ChangeGear's unique features

  • Cost Tracking

  • Relationship Mapping

  • Data Visualization

  • Prioritization

Agiloft logo

Agiloft's unique features

  • Buy Side (Suppliers)

  • Electronic Signature

  • Contract Lifecycle Management

  • Completion Tracking

Pricing

Value for money

ChangeGear logo
4.1

0.7

Agiloft logo
4.8

What users say about ChangeGear's value for money

Reporting was horrible, any customization was impossible, the support from the company was horrific, slow to respond, promised everything, never delivered even when we offered to pay for things.

AR

Anonymous Reviewer

The end users love this software. If you have a good programmer on your team, this product will do just about whatever you want.

PC

Paula C.

Categories in common

Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
Agiloft logo

53

179

78

features in common

53

features in common

Zendesk logo

Zendesk's unique features

  • Issue Tracking

  • Blended Call Center

  • Archiving & Retention

  • Customer History

Agiloft logo

Agiloft's unique features

  • Digital Signature

  • Buy Side (Suppliers)

  • Completion Tracking

  • IT Asset Management

Pricing

Starting from

$19/month

Value for money

Zendesk logo
4.1

0.7

Agiloft logo
4.8

What users say about Zendesk's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

SummitAI logo

SummitAI

4.4
(18)

The future of IT service management begins with AI.

Features

Total

SummitAI logo
Agiloft logo

53

84

78

features in common

53

features in common

SummitAI logo

SummitAI's unique features

  • CRM

  • Supplier Management

  • Benchmarking

  • Social Media Integration

Agiloft logo

Agiloft's unique features

  • Digital Signature

  • Customer Database

  • Pre-built Templates

  • Dashboard

Pricing

Value for money

SummitAI logo
4.5

0.3

Agiloft logo
4.8

What users say about SummitAI's value for money

I like the overall design of this software and some features are really good like workflow and ticket routing and the orchestration things.

RC

Roy C.

Ease of installation, ease of use, reliable, and works well for our ITIL process.

JT

John T.

Categories in common

Vision Helpdesk logo

Vision Helpdesk

4.7
(31)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Features

Total

Vision Helpdesk logo
Agiloft logo

52

101

78

features in common

52

features in common

Vision Helpdesk logo

Vision Helpdesk's unique features

  • Help Desk Management

  • Transcripts/Chat History

  • File Management

  • Offline Form

Agiloft logo

Agiloft's unique features

  • Lifecycle Management

  • Contract Lifecycle Management

  • Completion Tracking

  • Buy Side (Suppliers)

Pricing

Starting from

$8/month

Value for money

Vision Helpdesk logo
4.5

0.3

Agiloft logo
4.8

What users say about Vision Helpdesk's value for money

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.

HP

Hafifah P.

The SLA management is fantastic and lets you build nested levels of support to ensure we know only meet our SLA’s. Vision Helpdesk is the best product on the market helpdesk system.

PB

Pavel B.

Categories in common

Canfigure logo

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

Canfigure logo
Agiloft logo

51

118

78

features in common

51

features in common

Canfigure logo

Canfigure's unique features

  • Reminders

  • Customer History

  • Assignment Management

  • Macros/Templated Responses

Agiloft logo

Agiloft's unique features

  • Template Management

  • Chat/Messaging

  • Completion Tracking

  • Buy Side (Suppliers)

Pricing

Value for money

Canfigure logo
4.6

0.2

Agiloft logo
4.8

What users say about Canfigure's value for money

Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.

WM

Will M.

With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
AvatarImg

Paul N.

Categories in common

ConnectWise Manage logo

ConnectWise Manage

4.1
(198)

A PSA Tool Designed To Run Your As-a-Service Business

Features

Total

ConnectWise Manage logo
Agiloft logo

50

93

78

features in common

50

features in common

ConnectWise Manage logo

ConnectWise Manage's unique features

  • Resource Management

  • Support Ticket Tracking

  • Issue Management

  • Projections

Agiloft logo

Agiloft's unique features

  • Template Management

  • Email Alerts

  • Release Management

  • Digital Signature

Pricing

Value for money

ConnectWise Manage logo
3.8

1.0

Agiloft logo
4.8

What users say about ConnectWise Manage's value for money

Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size.
AvatarImg

Derek S.

The best feature of Connectwise Manage is that it offers very good integration with other Connectwise and third-party systems for ticketing, finance, configuration management, etc.

BB

Brandon B.

Categories in common

HEINZELMANN logo

HEINZELMANN

(0)

Issue tracking software for the IT sector

Features

Total

HEINZELMANN logo
Agiloft logo

48

89

78

features in common

48

features in common

HEINZELMANN logo

HEINZELMANN's unique features

  • Issue Tracking

  • Procurement Management

  • Help Desk Management

  • Prioritization

Agiloft logo

Agiloft's unique features

  • Real-Time Chat

  • Buy Side (Suppliers)

  • Sell Side (Customers)

  • Customizable Reports

Categories in common

SeamlessDesk logo

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

Features

Total

SeamlessDesk logo
Agiloft logo

55

109

78

features in common

55

features in common

SeamlessDesk logo

SeamlessDesk's unique features

  • User Management

  • Issue Management

  • Maintenance Management

  • Resource Management

Agiloft logo

Agiloft's unique features

  • Compliance Tracking

  • Sell Side (Customers)

  • Specialty Contracts

  • Full Text Search

Pricing

Starting from

$25/month

Value for money

SeamlessDesk logo
4.8
Agiloft logo
4.8

What users say about SeamlessDesk's value for money

The fact that they listen to their customers, and respond quickly to our needs, is refreshing. Great job and a great and powerful tool.

DR

Don R.

We utilize the product primarily for phone-based helpdesk/support for end-users. The 'best' thing about the software is that it improves our teamwork-capabilities for making our customers happy.

DH

Desmond H.

Categories in common

Alloy Navigator logo

Alloy Navigator

4.6
(51)

Award winning IT Asset Mgmt and Service Mgmt platform

Features

Total

Alloy Navigator logo
Agiloft logo

54

157

78

features in common

54

features in common

Alloy Navigator logo

Alloy Navigator's unique features

  • Customer History

  • Milestone Tracking

  • Shipping Management

  • Task Progress Tracking

Agiloft logo

Agiloft's unique features

  • Contract Lifecycle Management

  • Network Monitoring

  • Customer Database

  • Document Templates

Pricing

Starting from

$19/month

Value for money

Alloy Navigator logo
4.5

0.3

Agiloft logo
4.8

What users say about Alloy Navigator's value for money

The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.

JH

John H.

I have used this product over many years and enjoy the ease of use and implementation. In the rare event of any issues the support team are excellent and solutions are found very quickly.

GH

Graham H.

Categories in common

Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

Vivantio logo
Agiloft logo

59

136

78

features in common

59

features in common

Vivantio logo

Vivantio's unique features

  • Performance Management

  • Onboarding

  • Maintenance Scheduling

  • Inventory Tracking

Agiloft logo

Agiloft's unique features

  • Lifecycle Management

  • Pre-built Templates

  • Government Contracts

  • Buy Side (Suppliers)

Pricing

Starting from

$42/year

Value for money

Vivantio logo
4.2

0.6

Agiloft logo
4.8

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

Categories in common

BOSSDesk logo

BOSSDesk

4.6
(102)

BOSS Solutions a FrontRunner in Help Desk Software

Features

Total

BOSSDesk logo
Agiloft logo

55

108

78

features in common

55

features in common

BOSSDesk logo

BOSSDesk's unique features

  • Mobile Access

  • Supplier Management

  • Customer Support

  • Help Desk Management

Agiloft logo

Agiloft's unique features

  • Compliance Tracking

  • Pre-built Templates

  • Specialty Contracts

  • Multi-Language

Pricing

Starting from

$19/month

Value for money

BOSSDesk logo
4.6

0.2

Agiloft logo
4.8

What users say about BOSSDesk's value for money

Right out of the box this product was better then the helpdesk we were moving from. The staff has been great to work with and very helpful.
AvatarImg

Jessie M.

I dig the ticketing search and the ability to run reports off the the inventory, that is very helpful. The Dell API integration for warranty and system info is also very nice.

PH

Phil H.

Categories in common

Rexpondo logo

Rexpondo

5.0
(1)

Open source Ticketing and Service desk software

Features

Total

Rexpondo logo
Agiloft logo

39

54

78

features in common

39

features in common

Rexpondo logo

Rexpondo's unique features

  • Feedback Management

  • Mobile Access

  • Asset Lifecycle Management

  • Service Catalog

Agiloft logo

Agiloft's unique features

  • Buy Side (Suppliers)

  • Customizable Branding

  • Contract Lifecycle Management

  • Sell Side (Customers)

Categories in common

Jira logo

Jira

4.4
(12K)

Project & Issue Tracking Software - See why we're #1!

Features

Total

Jira logo
Agiloft logo

31

156

78

features in common

31

features in common

Jira logo

Jira's unique features

  • Customizable Dashboard

  • Training Management

  • Gantt/Timeline View

  • Employee Scheduling

Agiloft logo

Agiloft's unique features

  • Self Service Portal

  • Electronic Signature

  • Email Alerts

  • Audit Management

Pricing

Starting from

$7/month

Value for money

Jira logo
4.3

0.5

Agiloft logo
4.8

What users say about Jira's value for money

Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
AvatarImg

Stoyan A.

Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
AvatarImg

Shubham A.

Categories in common

    Zoho CRM logo

    Zoho CRM

    4.3
    (5.6K)

    CRM software that helps you sell smarter, better, faster.

    Features

    Total

    Zoho CRM logo
    Agiloft logo

    42

    205

    78

    features in common

    42

    features in common

    Zoho CRM logo

    Zoho CRM's unique features

    • Survey/Poll Management

    • Client Management

    • Campaign Analytics

    • Behavior Tracking

    Agiloft logo

    Agiloft's unique features

    • Active Directory Integration

    • Availability Management

    • Support Ticket Management

    • Network Monitoring

    Pricing

    Starting from

    $20/month

    Value for money

    Zoho CRM logo
    4.3

    0.5

    Agiloft logo
    4.8

    What users say about Zoho CRM's value for money

    The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
    AvatarImg

    Max P.

    You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.

    UB

    Umair B.

    Categories in common

    ServiceNow logo

    ServiceNow

    4.5
    (112)

    Enterprise IT service cloud solutions

    Features

    Total

    ServiceNow logo
    Agiloft logo

    41

    66

    78

    features in common

    41

    features in common

    ServiceNow logo

    ServiceNow's unique features

    • IT Reporting

    • Knowledge Management

    • Real-time Updates

    • Issue Auditing

    Agiloft logo

    Agiloft's unique features

    • Buy Side (Suppliers)

    • Third Party Integrations

    • Contract Lifecycle Management

    • Sell Side (Customers)

    Pricing

    Value for money

    ServiceNow logo
    4.2

    0.6

    Agiloft logo
    4.8

    What users say about ServiceNow's value for money

    Very nice enviroment, useful tools, good managment, many users in support like this web based tool in many companies I've been worked in.
    AvatarImg

    Miguel S.

    One of the great things it has is the integration with other tools, like slack or even having an API create now cases. The notifications work like a charm.

    AR

    Anonymous Reviewer

    Categories in common

    Axure logo

    Axure

    4.4
    (103)

    Wireframing and prototyping solution

    Features

    Total

    Axure logo
    Agiloft logo

    10

    42

    78

    features in common

    10

    features in common

    Axure logo

    Axure's unique features

    • Prototype Creation

    • Drag & Drop Editor

    • Mockup Creation

    • Mobile Development

    Agiloft logo

    Agiloft's unique features

    • Client Portal

    • Reporting & Statistics

    • Document Templates

    • Real-Time Chat

    Pricing

    Starting from

    $29/month

    Value for money

    Axure logo
    4.0

    0.8

    Agiloft logo
    4.8

    What users say about Axure's value for money

    Axure can be a beast but it's great for very large scale super detailed projects. If you need to easily tie requirements into your UX work, Axure is perfect for you.
    AvatarImg

    John H.

    I have been choosing among different solutions, but finally stick with Axure, because IMHO it has the best interface and the widest set of opportunities to implement actions.

    EB

    Ekaterina B.

    Categories in common

      Jobvite logo

      Jobvite

      4.1
      (533)

      Recruiting Software