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BookingKoala Logo

Booking management platform for the service industry

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BookingKoala - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

BookingKoala overview

What is BookingKoala?

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation, billing, marketing, and other operations. Customers can utilize personalized dashboards to view appointments, refer friends, post ratings or reviews for service providers, and purchase gift cards.

BookingKoala offers a website builder, which enables businesses to design and launch custom websites and manage online bookings using built-in forms. The application allows stakeholders to accept payments through various methods including debit or credit card processing, check transfers, and cash on delivery. It also includes a rating module, which lets organizations gauge the performance of service providers through customer ratings.

It provides an API and Zapier integration, which lets businesses connect BookingKoala with several third-party platforms such as Slack, Mailchimp, ActiveCampaign, QuickBooks Online, Wave, Square, Google Calendar, Gmail, and more. Other features include email or SMS notifications, reporting, search engine optimization, SSL protection, live chat, coupon management, expedited charges for cancellations, and more.

Starting price

27flat rate /
per month

Alternatives

with better value for money


Pros & Cons

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Customer Support

Ease of Use

BookingKoala’s user interface

Ease of use rating:

BookingKoala pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(2)
5(41)

What do users say about BookingKoala?

BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings.

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Who uses BookingKoala?

Based on 44 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services
Environmental Services
Individual & Family Services
Chemicals
Others

Use cases

Maid Service
Appointment Scheduling
Scheduling

BookingKoala's key features

Most critical features, based on insights from BookingKoala users:

Confirmations/Reminders
Recurring appointments
Quotes/Estimates
Mobile access
Billing & invoicing
Customer database

All BookingKoala features

Features rating:

Credit card processing
Customizable forms
Client management
Client database
Scheduling
Service history
Mobile app
Mobile grooming
Military/GSA moves
Multi-Location
Nutrition program
LTL/Shared truckload
Online booking
Online payments
Loyalty program
Local moves
Online time clock
Lead management
Payment collection in the field
Payment processing
Payroll management
Job management
Workflow management
Work order management
Third-Party integrations
Task scheduling
Task management
Storage management
Staff management
SMS notifications
Service catalog
Self service portal
Routing
Room booking
Resource scheduling
Reporting & statistics
Reminders
Real-time scheduling
Point of sale (pos)
Inventory management
Communication management
Commission management
Client profiles
Class scheduling
Claims management
Certification tracking
Calendar sync
Calendar management
Booking management
Availability management
Automated scheduling
Appointment scheduling
API
Alerts/Notifications
Activity dashboard
Accounting integration
Access controls/permissions
Group scheduling
Fleet management
Fitness plan
Fitness assessments
File storage
Facility scheduling
Exercise library
Employee scheduling
Employee management
Email marketing
eCommerce management
Dispatch management
Customizable branding
Customer portal
CRM
Contract/License management
Contact database

BookingKoala alternatives

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BookingKoala pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

27

Per month

Features included:

  • 5 Providers or 5 GB
  • Advanced Theme Builder
  • Booking Forms and Customization
  • Leads
  • Mobile Access
  • Smart Scheduling
  • Your Own Domain

Growing

57

Per month

Features included:

  • 15 Providers or 15 GB
  • Advanced Reports
  • Advanced Theme Builder
  • Booking Forms and Customization
  • Gift Cards
  • GPS and Clocking in/Out
  • Leads
  • Mobile Access
  • Prospects
  • Referral and Rating System
  • Smart Scheduling
  • Your Own Domain

Premium

197

Per month

Features included:

  • Advanced Reports
  • Advanced Theme Builder
  • Booking Forms and Customization
  • Campaigns
  • Daily Discounts
  • Gift Cards
  • GPS and Clocking in/Out
  • Leads
  • Mobile Access
  • Multilingual
  • Multi-Step Forms
  • Prospects
  • Referral and Rating System
  • Smart Scheduling
  • Your Own Domain

User opinions about BookingKoala price and value

Value for money rating:

To see what individual users think of BookingKoala's price and value, check out the review snippets below.

“Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far.”
Verified reviewer profile picture

Patrick M.

CEO

“I've been using this software for some time now as a beta tester for my carpet cleaning business and all I can say is WOW. Everything from the reports, to the provider login is all outstanding.”
MP

Mark P.

Owner

BookingKoala integrations (9)

Integrations rated by users

We looked at 44 user reviews to identify which products are mentioned as BookingKoala integrations and how users feel about them.

Integration rating: 3.0 (1)

BookingKoala support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

Documentation
Videos
Webinars

BookingKoala FAQs

Q. Who are the typical users of BookingKoala?

BookingKoala has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does BookingKoala support?

BookingKoala supports the following languages:
English


Q. Does BookingKoala support mobile devices?

BookingKoala supports the following devices:
Android, iPhone


Q. Does BookingKoala offer an API?

Yes, BookingKoala has an API available for use.


Q. What level of support does BookingKoala offer?

BookingKoala offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat

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