DocuSign Features List

DocuSign

Electronic signature and document approval software

4.61/5 (483 reviews)

DocuSign Feature Summary

  • Collaboration/Markup
  • PowerForms
  • Agent Role
  • Email to Signature
  • Designed for Mobile
  • Dynamic Forms
  • Biometric Phone Authentication
  • CC Anywhere (Carbon Copy)
  • Advance Correct
  • ESIGN compliant, Certificate of Completion, Audit trail

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (372 other apps)
Activity Dashboard (248 other apps)
Activity Tracking (157 other apps)
Auditing (213 other apps)
Automatic Notifications (260 other apps)
Compliance Management (165 other apps)
Custom Fields (148 other apps)
Customizable Reporting (206 other apps)
Data Import/Export (208 other apps)
Document Storage (150 other apps)
Inventory Management (176 other apps)
Inventory Tracking (167 other apps)
Invoice Management (157 other apps)
Monitoring (162 other apps)
Multi-Location (140 other apps)
Real Time Data (172 other apps)
Real Time Reporting (140 other apps)
Reporting & Statistics (166 other apps)
Third Party Integration (178 other apps)
Workflow Management (173 other apps)

Competitor Feature Comparison

API
Collaboration Tools
Commenting
Document Storage
Electronic Signature Capture
Projections
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API
Collaboration Tools
Commenting
Document Storage
Electronic Signature Capture
Projections
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API
Collaboration Tools
Commenting
Document Storage
Electronic Signature Capture
Projections
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Mobile apps

Android App


0 reviews

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DocuSign Feature Reviews

25 reviewers had the following to say about DocuSign's features:

Anonymous
(Computer Software company, 501-1000 employees)

use for contract signing

2018-05-15

Love it for contract signing - real estate management

Pros

Love the ease of use and the ability to upload the correct contract for document signing.

Cons

really can't find too many down falls to this. maybe if there was more an api for some of the management companies we work with

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Sarah Zarling

Does What it Says - Good Alternative to EchoSign

2017-11-20

Allows us to integrate with Zapier and Webmerge to automatically create and send documents for signature using third-party data.

Pros

Has more options for integrations/automation than most competitors.

Cons

Not a lot to complain about so far - the only possible suggestion would be to reorganize how different accounts within an organization can be structured/linked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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David Gay

A real time saver

2017-08-15

Pros

Docusign integrates directly into our project management system and now all we have to do is start the process and documents are automatically routed.

Cons

I wish it were easier to attach my actual signature instead of using one of the handwritting fonts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
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Yeni Oguntula

Beats all other esignature alternative.

2018-06-18

Pros

Every document sent and received via docusign is encrypted and this keeps us save from third parties who may want to sniff on our data.

Cons

I will like to see more reportage as regards documents we receive via Docusign, and integration with third party solutions need be encouraged and improved upon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Andrew Mata-Leclerc

Docusign is one of the leading e-signature software tools available

2018-04-20

The ability to quickly create e-contracts and facilitates open and signature tracking. The ability to quickly create templates also takes one step out of the creation process.

Pros

I like being able to create custom templates, that include merge tags and documents, with prepopulated field data. It integrates with SFDC which allows us to remove a step of data entry for sales templates.

Cons

Annoying is that when you make edits to templates or change the documents, you have to exactly readjust and resize all the merge tags.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 201-500 employees)

Streamlined Contract Management

2018-06-18

Modern contract management and tracking.

Pros

Docusign prevents this and allows us to track progress.

Cons

Due to laws in certain countries, Docusign is unavailable in some of our business locales. Looking for more development on the analytics side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Chelsea Larsen

I have been using the software daily in my current job for applicant information.

2018-07-19

It is also convenient to use as there is an option to pull text from a document to easily copy and paste it.

Pros

I also appreciate how data can be pulled from the documents to easily copy and paste into other files.

Cons

I do not like their API for exporting data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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David Limiero

Great features and function at a price

2016-10-06

Been using this for multi-client document signing for a few years.

Pros

Great Salesforce integration and mobile apps.

Cons

Price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Paul Hyde

Verified Reviewer

Essential

2016-01-07

The system is incredibly easy to use and works very well on mobile devices (we use a split of iOS and android).

Pros

Incredibly easy to use Works on mobile devices End users can understand the system and adopt it quickly Cut costs on paper and courier fees

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Valerie Papa

I've implemented and utilized docusign in my former role.

2018-06-13

I loved that this was usable not only via desktop but also mobile and tablet.

Pros

It was pretty easy to set up, and improved the quality of our data immensely.

Cons

Something that was annoying for us was that we actually created a custom javascript button to send the application, we had some requirements that the out of the box button did not fulfill.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Director of Business Intelligence (Computer Software company, 51-200 employees)
Verified Reviewer

Fits all our needs

2018-03-26

Pros

We use this solution for all our sales contracts and it has been great. Integrates well with Salesforce.com

Cons

The interface isn't the most intuitive for reporting, but otherwise not much by way of cons for our company.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Tope Ojelabi

Docusign saves me time and financial resource.

2018-06-11

Pros

DocuSign is very intuitive making it easy for every party in the document signing process to understand their roles and what they are expected to do ; thanks to special instructions which is sent alongside contracts on Docusign.

Cons

I will also like to see Docusign improve its third party integration capability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda Kinkead

Need a signature - easy to use software

2017-04-12

As an administrator of this process, DocuSign is easy to upload the necessary document and signer information, then collect the signatures and necessary reports.

Pros

Easy to use and excellent reporting capabilities.

Cons

N/A

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering DocuSign

Are you a signer? No need to log into a computer - you can use this software on your cell phone to sign!

Source: Capterra
Helpful?   Yes   No
Read more
Krystofer Gardner

Great electronic signature platform

2018-01-15

Pros

A few items that we use the most are: templates (ability to use a standard document and add anchor text that positions signature lines accordingly; in addition to auto creating routing orders), the Box API, and document status reports.

Cons

The only challenge we have had is having the documents validate their signature authority from time to time (though this is mostly user error).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Alyssa Perry

Another Business Essential!

2018-03-07

Pros

This software is great for any business that wants to keep track of secure documents, we use it for employee job offers, change orders and company needed documents.

Cons

Electronic signatures are nice but we should be able to use only our real signatures otherwise anyone could sign the document electronically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Machinery company, 501-1000 employees)

Easiest tool for expediting signatures and/or sign off on documents.

2018-05-11

Pros

Easily manage signatures and see audit trail of when documents are signed.

Cons

Depending on the recipients familiarity of computers, this can be a tricky tool as it will require email, accessing the internet (via browser) and clicking and manually signing with the mouse or track pad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
David Gay

What a time-saver!

2018-01-26

Simplified the signature process tremendously.

Pros

It is very easy to use and we love it!

Cons

The only negative I have had is once someone signed in the wrong place and since Docusign is imbedded in our project management system, starting over was a little cumbersome, but that was due to the project management software and not Docusign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Abramson

Docusign is the easiest digital signing program around.

2018-07-11

Things get signed. That's the best benefit.

Pros

It makes getting documents and agreements signed easy.

Cons

Over time, Docusign has improved its feature set, but at the same time they have changed the user experience and it's not as easy to use as it was before.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 1001-5000 employees)

Signatures Made Easy

2018-05-18

Pros

Best way to get signatures for approvals for anything and everything. Easy report generation and there are templates also for ready use.

Cons

The Mobile App is bit slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Hull

A gamechanger for signature-heavy industries

2017-12-21

DocuSign's ease of use and ubiquity has saved me hours a week in hunting down signatures.

Pros

In the real estate space, where dozens of forms needed signed in a time-sensitive way, DocuSign is timely and easy to use.

Cons

I would appreciate a "continue as guest" feature.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jimmy Cerone

Docusign changed the way I handle confidential documents.

2018-07-12

Docusign cut my time spent on signatures in half.

Pros

Previously when getting documents signed I had to print a paper, sign it, and scan it (and the person I sent it to had to do the same).

Cons

Docusign's signatures aren't always great. The location of the signature as seen on the online UI is also at times inconsistent with the actual result.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David Soto

We're trying to be as paperless as possible. This is a great product for us to go paperless.

2018-06-21

Pros

I can set it up for all parties to receive final signed documents regardless if they need to sign or not.

Cons

There are so many features that I don't use, there are items on the dashboard that just take up space.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Mike Margol

Great E-Signature Platform

2018-03-09

If you're looking for an e-signature platform that does its job well and won't bog you down with unnecessary options, we would recommend DocuSign. It's been a workhorse for our agency and continues to provide good value for the money.

Pros

The system has a handy dashboard that gives an overview of where our contracts stand: how many need action on our side, whether there are documents waiting for signatures from clients, and if any time-sensitive contracts are expiring soon.

Cons

I suppose if one were looking for super crazy customization features or intense reporting beyond the basics, then DocuSign might not be the right target, but we like it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jenifer De La Garza

Docusign makes it easy to create official documents and obtain signatures from multiple parties.

2017-11-21

Easily send documents to clients for signature and receive signed/secure document back when completed.

Pros

Great for real estate transactions.

Cons

"I'm finished" button should be at the bottom of the document to avoid confusion for the end user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Dominguez

Nice and quick!

2017-11-14

It's fast and save paper and ink costs.

Pros

Love that it connects to PC and is a quick way to get contracts signed. Less paper is involved so the eco friendly aspect is there:)

Cons

Not a fan of mis connections that happen more often than not so it can interrupt the time management of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more