App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Electronic signature & document approval software
Value for money rating
4.5
/5
8.4K
Price starts from
10
Per month
Per Feature
What users say
Price starts from
17
/user
Per month
Pricing model
Free trial
Price starts from
16.95
Per month
Pricing model
Free trial
Price starts from
4000
Per month
Pricing model
Free trial
Price starts from
200
Per month
Pricing model
Free trial
Price starts from
179
Per month
Pricing model
Free trial
Sophia S.
Legal Services, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
We have been able to easily collect digital signatures as we need them during the tenure of a client's case
I like that there is a portal through which you can check on all outstanding documents. I like the option to nag clients daily for their signature with daily reminders!
The price increase caused us to consider other options
Josefina C.
Telecommunications, 51-200 employees
Used monthly for 1-2 years
Review source
Share this review:
This product has worked well for me and I am happy with it. I have also used panda docs but I find that DocuSign is more recognized.
Easy to use, easy to manage, and works well. Allows documents to be signed quickly so that you can get your job done faster.
This product is good, the user interface can be updated but that is about it. Lower price point would be wonderful but it is worth the money.
Verified reviewer
Marketing and Advertising, self-employed
Used other for 2+ years
Review source
Share this review:
Overall, my experience with DocuSign as a solo was ok. It's an investment and there are other aps that can do the job for less or even free. My experience using it as a corporate tool for over 150 outside sales people was really good. It allowed us to provide an option to everyone and have a standard. Plus, it did incorporate with our contact generating and submitting program. That was very helpful! So, if you are looking for an enterprise wide options, DocuSign is a great product to consider. If you are a small business or solo, it might be overkill for you.
DocuSign is a great product. It has a lot of awesome features and makes signing contacts for outside sales people very easy. It also integrates with some CRM systems. We used it at my previous company and I helped to push the company adoption of the product. I had been using it and other programs/aps to allow my clients to sign a contract on my iPad, iPhone or their own smart phone/device. This saved a TON of time because there was no printing of paper and also no scanning of paper. I could turn around and email the contact right into the company!
DocuSign is more costly than other options and I did not use the paid version long before the company partnered with them to allow all outside sales to use it. There are less expensive and free aps out there that work as well for the basic features of signing a document from a smart device or touchscreen. DocuSign can also get complicated with a signature set up feature that takes a lot of time and is actually not necessary ... but you don't know that right away.
Jon H.
Management Consulting, 10,001+ employees
Used daily for 2+ years
Review source
Share this review:
Overall, DocuSign is a great choice for those looking for an easy and secure way to sign documents. The authentication features are robust and the interface is intuitive and user-friendly.
DocuSign has made signing documents easier than ever. It's intuitive and user-friendly interface makes signing documents effortless. The encryption and authentication features ensure that documents are secure and safe from tampering.
The pricing for DocuSign can be expensive for businesses with large volumes of documents. Additionally, the learning curve to understand all the features can be steep.
Imi C.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
It is good to very good. I think it is too expensive. The version I use does not have the full feature, which is even more expensive. I do respect the Value provided due to the time savings and ease of doing business but overall, it should have been at least been cheaper.
As the one who loads contract and documents for signoff in my organisation this has been easiest system to work with - Drag and drop my contract and other document. 2. Enter a name of party and if this name was already entered, then the address book pops in the email address. 3. Set the order for sign off, and wait for users to get their notifications. Docusign has moved my process from 3 week to...
The initial email goes to Junk. (BIG ISSUE) when I am dealing with a new client, who has never had a docusign email from me. In this case, I always have to call clients to take a look into their Junk mail. A challenge that I face with this platform is with the address book, if you user enters incorrect name or email for a signature party, the system does not have a way to correct this error, you just have to make a new duplicate contact, which sometime cause confusion when you are trying to find a specific user. The example John Public - email: Jpublic@hmc.net if this is entered as John Public email: Jpubli@hmcc.net - then both records are kept in the address book, which can causes confusion going forward.
Verified reviewer
Construction, 201-500 employees
Used daily for 2+ years
Review source
Share this review:
I used to work in a design firm that required signatures from clients multiple times a day. I first tried to have adobe PDF editor with a touchscreen to do this. This was not for sufficient because nobody liked their signature on the touch screen. It was also very difficult to get a signature when I emailed someone their quote because nobody has a paid version of a PDF editor. DocuSign was a perfect...
I did not come across much that did not like about DocuSign except for maybe their customer service. I had to get a hold of them once and it took a while on hold to get in touch with a human. Once I was talking to them though they helped me with my problem.
Beth Y.
Construction, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Overall we are very pleased with DocuSign. We have reduced our paper and printing cost by $$$ and increased control over our subcontracts. A simple report shows us everything that is outstanding and when it was sent so follow-up is a breeze. Some of our Subcontractors are a little intimidated by it at first, but once they are onboard we have no complaints. They love getting the fully executed contract back as soon as its signed.
Getting contracts signed and back to us is significantly faster, most within 48 hours. No postage, no waiting for it to be returned via mail, and the ability to see the entire history of the document from the time it was sent to completion. I feel like we have a much better handle on outstanding contracts now. The preset reminders help also, as it keeps the document at the top of the recipients inbox.
I wish we had the ability to customize reminders by document, rather than one setting for the entire account. Figuring out how Shared Folders work has been a bit of a challenge. We have used this software for over 2 years now, and in that time I only reached one support person that I felt truly understood our industry, and therefore my question. The first two reps we dealt with for training were either not prepared at all, had zero knowledge of the construction industry and how contracts work, or both. Having a better trained staff to get set up would have saved us alot of time with trial and error learning.
Juliana A.
Food Production, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
DocuSign is serving the purpose of collecting and speeding up the process of signing documents and storing them safely, it accelerates our work and automates it in a way that we have been able to save a lot of time and provide a fast process for business partners and clients to close deals successfully. Additionally, it has also worked as a repository to store different documents inside our business like our business policies, contracts, recruitment documents, and more. DocuSign is a very versatile software that is essential in our day-to-day work and provides great security and reliability.
DocuSign is a flexible and smart software that I really enjoy using, it has a set of features that make the signing process of different deals way more simple and comfortable to work with. I like that it helps us organize all legal documents, have signatures be completed quickly by sending them instantly from anywhere in the world, and be able to store them safely in the cloud with privacy measures that give reassurance. When it comes to user-friendliness, DocuSign provides a great and smart platform that does not feel difficult to work with, and the learning process is very short, adjusting itself to our needs and working pretty fast. It is the bridge between our business and our clients, strenghtening communication and solving legal matters in a quick way.
The price of DocuSign is very high compared to other similar softwares, I would like to see more pricing options available with a variety of features included and some that we do not use excluded; other than that, I believe that DocuSign is a great solution to carry out digital signatures.
Adam A.
Mental Health Care, self-employed
Used weekly for 2+ years
Review source
Share this review:
We work with students who need to have their hours varified by themselves, their practicum sites, and their instructors. This is an easy way to get electronic signatures on those forms rather than them bringing them around for everyone's signature.
Docusign is awesome for a number of reasons. The reminders are customizable. We work with students and it's easy to pester them until we get our signature! It was the most affordable option for accruing official signatures (Trust me I LOOKED AROUND!) It is easy to so send around get signatures quickly! I highly recommend the use of templates. This has made it SO easy to upload a document and automatically have the signature lines in the places that we need. Then it is easy to just hit send and have it sent to whoever needs to sign. Its also easy to integrate with google drive, saves copies automatically, which is SO nice!
We have had some issues with the templates. For some reason, the software is very picky on the format of the dates. We keep getting a weird glitch that only allows 7 spaces in a signature (which is only an issue in double digit months and days). Luckily for us, we can just tell our signees to put in a 1 for the day. Customer service wasn't able to find a solution for it either.
Samara Zuri K.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
We found that DocuSign is a better way to do the signing process. We find that it simplifies the process and minimize mistakes and gets documents signed with ease. Thanks God we paid for this convenience
I have always had an incredible experience with DocuSign. It's intuitive and user-friendly interface make it soo easy to use. DocuSign is the queen of conveniency since it increases efficiency and mobility for it is available in a mobile app and documents ratification can be done wherever whenever. Also it is secure and ensures that docs are safe from tampering through encryption and authentication features
DocuSign pricing is Abit expensive for businesses with volumes of documents for signing. Also it is not suitable for all types of documents and use cases
Earl C.
Food & Beverages, 51-200 employees
Used weekly for 2+ years
Review source
Share this review:
My experience with DocuSign has been a game-changer. Electronic signatures make dealing with paperwork a breeze—it's like having a personal assistant for all my documents. The collaborative features are a lifesaver, turning team projects into a seamless digital dance. The security measures give me confidence, like having a fortress for my important files. Sure, the pricing can be a consideration, but the efficiency and time saved are well worth it. Navigating through the platform is like a walk in the park, and the integrations make it a central hub for all things document-related. It's not just a tool; it's an upgrade to a smoother, more organized way of handling documents.
DocuSign's pros are like a highlight reel of efficiency. Electronic signatures make paperwork a breeze, cutting time and costs. The document review and collaboration features turn teamwork into a digital ballet. Security is top-notch, and the audit trail is a guardian angel for accountability. With DocuSign, it's not just about signing; it's about elevating the entire document experience.
DocuSign's cons are like finding a few pebbles on a smooth path. The pricing can be a tad steep for heavy users, and some might feel restricted by plan limitations. While it's user-friendly, the sheer array of features might be overwhelming for the occasional user. Think of it like a sports car—fantastic ride, but might be more than you need if you're just going around the block.
Manmohan S.
Graphic Design, 501-1,000 employees
Used daily for 6-12 months
Review source
Share this review:
If you're looking to simplify the signing process of important documents, look no further than DocuSign. As someone who has used the software extensively, I can attest to the fact that it makes signing documents a breeze.The beauty of DocuSign is that it eliminates the need for printing out documents, signing them manually, scanning them, and then sending them back. Instead, you can simply sign documents...
1. Efficient and time-saving: One of the key benefits of DocuSign is that it streamlines the signing process, making it more efficient and saving time. With DocuSign, you no longer need to print, sign, scan, and mail documents, which can be a time-consuming and tedious process. Instead, you can sign documents electronically, saving you time and effort. This is particularly useful for businesses that...
1. Cost: DocuSign is not a free service, and it can be expensive for small businesses or individuals. The pricing model of DocuSign depends on the subscription plan that you choose. The basic plan is free but has limited features, and the paid plans come with more features such as the ability to integrate with other software, branding customization, and bulk sending. However, the paid plans can be...
Elhadj Sadou D.
Accounting, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Overall, DocuSign is a very reliable and easy-to-use e-signature software that offers many benefits for businesses and individuals who want to sign and manage documents online.DocuSign's advantages include its great ease of use, advanced security, flexibility, and ability to speed up signing processes. Users can quickly and easily add their electronic signature to documents, while benefiting from state-of-the-art...
DocuSign is an excellent e-signature software that offers many benefits for businesses and individuals who want to sign and manage documents online quickly and securely.First, DocuSign is very easy to use. It allows documents to be signed in just a few clicks, without the need to scan, print or fax anything. Users can simply open a document in DocuSign, add their electronic signature, and send the...
Although DocuSign is great e-signature software, there are a few drawbacks that users should consider before using it.First, the cost of DocuSign can be a barrier for small businesses or individuals. The pricing plans are relatively expensive, which can make the software less accessible for users with limited budgets.Additionally, some DocuSign features, such as interface customization, may require...
Sharma B.
Design, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Streamlined Workflows: DocuSign streamlines the document signing and approval process, allowing you to easily send, sign, and track documents from anywhere, which can save time and reduce errors.Secure: DocuSign uses advanced security features, such as encryption and multi-factor authentication, to ensure the privacy and security of your documents and data.Mobile Access: DocuSign works on mobile devices,...
Pricing: DocuSign can be more expensive than some of its competitors, especially for users who need to send a large volume of documents or require more advanced features.Learning Curve: While DocuSign is generally user-friendly, some users may find the platform to have a slight learning curve, especially if they are not familiar with e-signature software or other document management systems.Limited...
Ferdous A.
Publishing, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
It is seen as a convenient and efficient way to sign and send documents electronically. Some users may find it user-friendly and easy to navigate, while others may need some time to learn how to use it effectively.Users who have a positive experience with DocuSign often appreciate its convenience, security, and speed, as well as its ability to integrate with other software tools. They also appreciate the peace of mind that comes with using a legally binding electronic signature.On the other hand, some users may experience technical difficulties or feel limited by the software's customization options. They may also feel that the cost is too high for their needs.Ultimately, the experience of using DocuSign software depends on the individual's specific needs and preferences.
Convenience: DocuSign allows users to sign and send documents electronically, eliminating the need for printing, faxing, or mailing physical copies.Speed: DocuSign streamlines the signing process, reducing the time it takes to complete and return documents.Security: DocuSign uses encryption and secure servers to protect sensitive information and offers legally binding electronic signatures.Accessibility:...
Technical difficulties: There may be problems with using the software such as slow loading or trouble integrating with other programs.Limited customization: The appearance and signature fields may not be able to be customized to personal preference.Lack of control: The signing process may feel out of control for some users, especially with multiple signers involved.Steep learning curve: Some users may need time to learn how to use DocuSign effectively.Internet connection requirement: An internet connection is necessary to use DocuSign.Limited support options: The level of support may not be enough for users with complex needs.
Pawan p.
Construction, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Overall, DocuSign is a widely-used and well-regarded electronic signature and digital transaction management software. It is known for its ease of use, streamlined document signing process, security and compliance, and integrations with other software. These features make it a popular choice for individuals and organisations of all sizes, who need to manage a high volume of documents on a regular basis.Users appreciate the software's ability to automate and streamline the document signing process, saving time and effort compared to traditional methods. DocuSign's security features, such as encryption and authentication, also provide peace of mind for users handling sensitive and confidential documents.
One of the most highly-regarded features of DocuSign is its ease of use. The software is designed to be intuitive and user-friendly, making it easy for users to navigate and perform tasks. This makes it accessible for individuals and organizations of all sizes and technical abilities.Another feature that users appreciate is DocuSign's ability to streamline the document signing process. With the software,...
While DocuSign is a widely-used and well-regarded electronic signature and digital transaction management software, there are a few potential disadvantages to consider.One disadvantage of DocuSign is its cost. The software is a subscription-based service, and the cost can be high for organizations that need to use the software on a regular basis. Additionally, some advanced features and integrations...
Samuel U.
Information Technology and Services, 201-500 employees
Used daily for 2+ years
Review source
Share this review:
Utilizing DocuSign has been amazing in every way. Without having to bother about printing, it's nice to be able to quickly email contracts and agreements. DocuSign's secure signing system also enables electronic signatures. I frequently use it since DocuSign has made it so simple and quick to review and sign the multiple agreements files and contract papers we must give to our clients. It also saves us a ton of time and protects the environment by avoiding the use of a pen and paper. DocuSign is a tool that I absolutely enjoy using.
I have the ability to communicate legally binding papers to anybody, anywhere. They don't require that I see them in person or access my business computer at the workplace. Anywhere you want! Make adjustments using templates and save them for later use. It's quite practical to utilize some third-party apps with Docusign. The security and ease of usage are excellent for use with legal documentation.
The commercial version of DocuSign is more expensive than the alternatives, and I didn't utilize it until the business collaborated with them to make it available to all outside salespeople. For the essential functions of electronically signing a document via a touchscreen or smart device, there are less expensive and free apps available. DocuSign can also be difficult to use because of a function for setting up signatures that takes a long time and isn't truly essential, but you don't immediately realize it.
Nick C.
Mental Health Care, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
When I was hired on, one of my primary tasks was to develop a way to take four separate facilities with their own unique filing systems and their own administrative procedures that were rooted business practices from the 1960s, and transform them into a single company run from a centralized office with all data storage to be accomplished via the cloud. We designed the infrastructures of the various...
When I took the position of Clinical Director at this inpatient substance abuse treatment facility, I was presented with the unenviable task of taking four separate and distinct facilities--located across three counties--and streamlining their processes, allowing all executive and administrative functions to be handled at a single office. Near the very top of my list of potential hurdles was deploying...
I firmly believe that for organizations that are currently using some sort of digital file management system, there would be absolutely no difficulty in integrating DocuSign with their current business practices. Our company was at a disadvantage initially because we were not only implementing DocuSign but also making a full transition from traditional filing cabinets and folders to a cloud based system. Attempting to determine the best and most efficient ways to integrate DocuSign with the other software we were simultaneously rolling out was a challenge. Luckily, DocuSign had ready-made instructions that walked us through the implementation step by step.
Brizl P.
Marketing and Advertising, 11-50 employees
Used weekly for 6-12 months
Review source
Share this review:
I've learned how useful and convenient DocuSign software is for our contract management process. Nevertheless, while using the software, we discovered some drawbacks and difficulties. The user interface, which can occasionally be perplexing and challenging to navigate, is one problem we have encountered. Some of our team members now have a steeper learning curve as a result of this, and it has also slowed down our workflow. The price of the software can also be quite high, particularly for larger organizations that need multiple licenses. Our budget may be impacted by how quickly this adds up. DocuSign has been a useful tool for us overall, but it's important to be aware of these drawbacks when looking at it as a contract management solution.
It's a very effective tool for streamlining our contract management process as an IT user. Compared to conventional paper-based processes, the software's user-friendly interface makes it simple to sign, send, and manage documents electronically, saving us a lot of time and effort. For our remote workers, the ability to sign and send documents from any location, using any device, at any time, is particularly...
I've encountered a few issues with the DocuSign software that detract from the overall experience. First off, the software is relatively expensive when compared to other comparable products on the market, which may be out of small businesses' price range. Second, learning how to navigate the software can be challenging and time-consuming. For new users, this may result in frustration and a protracted learning curve. And finally, I've experienced some technical issues, like sporadic bugs and slow loading times, which can interfere with my work and cause me to lose productivity.
Verified reviewer
Telecommunications, 501-1,000 employees
Used daily for 2+ years
Review source
Share this review:
Fast and reliable signature software. Can prepare and send documents/contracts for others to sign and place ‘sign here’ tab to making signing easy and efficient. It definitely eliminates the hassle of having to print, sign and then scan and return a document. I love that it sends reminders to persons whose signatures are required and you are notified when a document has been signed. It’s mobile friendly,...
Placing the signature in the respective spot can be difficult. The software was purchased by the company, so it was inexpensive for me, but for others who have to actually pay for it themselves, it may be a bit on the expensive side, especially depending on the size of the company - may be more expensive for smaller sized companies. It needs recipient authentication which could be a bit counterproductive. The signatures can be forged easily.
Jason S.
Automotive, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
The software itself was great but the sales methods used not so much. We signed up for a Business Pro esignature plan. On the plan comparison page the limitation of the number of enveleopes/documents you could send for each plan was not very obvious as it was further down the page instead of being included in each plan column. After using the software for 10 months+ we were contacted and informed...
Easy to signup Easy to use Easy for customers of ours to use
Pricing could use clarity Poor sales practices
Mona T.
Law Practice, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
This experience did not leave me drastically impressed or dissatisfied. It was okay. Docusign saved time, paper products and storage.
This is something that helps people who would otherwise be spending hours on a fax machine or having clients come in. This makes working from home and no contact signing possible as well. Design documents to fit the content and context. A variety of signature style selections add an element of fun and customization. This is secure and provides authentication.
It’s true that end users have difficulty signing without an account. It is possible but extra steps are needed and cause inconvenience. This is expensive yet presents no additional incentive or benefit.
Verified reviewer
Airlines/Aviation, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
The fact that DocuSign saves time, cost, & the environment - all at the same time is spot on. The holistic experience that I had and continue to have with DocuSign is absolutely incredible since we save a lot of time and improve productivity using the software to sign our legal & start-up documents, especially at a time when we are raising external investment and onboarding new customers.
DocuSign is accelerating the switch to digital work culture and being a business with environmental protection goals, the fact that using DocuSign removes the need for printing, scanning or faxing papers is the big selling point. Plus, the ease of use in different platforms from phones to tablets to PCs works great when you have a team that is spread across and is on the constant move. What was great was the opportunity to get a free trial without having to provide credit card details - this allowed us to make a much more of a rational judgement.
Understandably, the reality of the digital signature is very low when compared to physically signed ones and I hope the realism will set in as technology progresses. In my opinion, this is the least likes feature of not just DocuSign, but any e-signature software platform - this could impend the adoption of e-signature due to the concerns of replication of non-realistic looking digital signatures. Audit trails are a great security addition, but the security concerns will remain until industries across & wide including insurance, banking, etc. all adopt & accept digital signatures.
Halimatun Z.
Accounting, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
I've had no problems utilizing Docusign to complete paperwork that has been submitted to me for business needs. It's always been a straightforward procedure; I receive an email link that directs me to the paper. I may either create my own e-signature using my cursor or enter my name, and it will produce one for me. When you have completed your chosen option to use, the computer will automatically input your signature in the area where you have been requested to sign. It will all be initialed as well.
It's a bit pricey if you don't use it all the time. Unless you were using this frequently, you shouldn't pay for a membership and using the free account is more than enough. It has many more feature than just a e-signature tools and if you use all the other feature, it justifies the price.
Setareh A.
Higher Education, 1,001-5,000 employees
Used weekly for 1-2 years
Review source
Share this review:
Overall, I am totally satisfied with DocuSign. I recommend it to professionals and business owners. It is very reliable, secure, and easy to use. It is one of the most popular e-signature solutions available. Its simple interface makes it easy for anyone to upload, sign, and send documents without any complication. It is wonderful that DocuSign meets strict regulatory compliance requirements.
I use DocuSign for signing documents and contracts electronically. It helps me save time on the process; I can also send and sign documents at anytime and from anywhere. DocuSign offers several products, including eSignature, Contract Lifecycle Management, Agreement Cloud, and Gen for Salesforce. DocuSign has numerous use cases, including sales contracts and real estate agreements. The platform includes a robust set of features, including document templates, custom branding, and audit trails, ensuring that documents remain secure. Overall, DocuSign is a secure, user-friendly, and efficient solution for electronic signature and document management. I totally recommend everyone to use DocuSign for managing signatures and documents online. It is affordable and saves you a lot of time.
I do not have specific dislikes. I can mention only two areas that DocuSign can be improved in. Although DocuSign has many features, it may not meet the requirements of some businesses with more advanced needs. The developers might need to consider more advanced capabilities for the tool. Also, DocuSign may have issues with certain browsers or mobile devices; this limits users' ability to use the platform effectively.