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EZO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset tracking and management software
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EZO - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
EZO overview

Based on 1543 verified user reviews
What is EZO?
EZO is an inventory management tool with key features that include inventory management, asset tracking, inventory control, and product identification, and more.
Who uses EZO?
Reviews for EZO come from a wide variety of industries, including construction (10% of reviewers), education management (8%), and information technology and services (6%). The most frequent use case for EZO cited by reviewers is inventory management (55% of reviewers).
What do users say about EZO pricing?
Most reviewers indicate that EZO offers good value for money, citing affordable pricing, comprehensive features, and flexible packages. However, some users report that the tiered pricing and per-user billing can become expensive, especially for small organizations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Tracking
Accessibility
Navigation
Responsiveness
Processing
Stability
EZO’s user interface
EZO pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about EZO?
Users say EZO streamlines inventory and asset management, making it easier to track equipment, supplies, and office items across multiple locations. They appreciate its cloud-based accessibility, reporting features, and ability to organize assets by groups, departments, or locations, which saves time and reduces manual errors. They find the software user-friendly, with quick setup and helpful mobile access for fieldwork. Most highlight the value in real-time tracking and customizable options for various business needs.
Some report the user interface feels dated or cluttered, and they wish for more intuitive navigation, improved mobile app performance, and better user permission controls. They mention pricing can be high for small businesses, and note occasional bugs or limitations in bulk actions and group management.
Select to learn more
Who uses EZO?
Based on 1,543 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
EZO's key features
GetApp's analysis of 128 verified user reviews collected between July 2021 and August 2024 identifies EZOfficeInventory's most critical features and summarizes user sentiment about those features.
Reviewers appreciate EZOfficeInventory's Inventory Management capabilities for their ease of use and real-time tracking. They find it helpful for managing inventory across multiple locations, optimizing stock levels, and generating comprehensive reports. Users report that the system allows for quick searches, automated email updates, and precise tracking of items. They also highlight the ability to scan and create QR codes, which simplifies adding and removing inventory. However, some users mention that the design is not user-friendly and item entry can be time-consuming. Of the 71 EZOfficeInventory users who gave detailed accounts of their use of Inventory Management, 99% rated this feature as important or highly important.
Dylann C.
Warehouse Manager
Evret M.
Materials Technician
Reviewers indicate that EZOfficeInventory's Asset Tracking is highly effective for keeping track of office assets. They appreciate the ability to assign assets to employees, monitor check-ins and check-outs, and maintain a historical record of asset usage. Users find it particularly useful for managing assets across large campuses and remote locations. They also mention the Dashboard capability, which provides a comprehensive overview of asset locations and statuses. Some users suggest improvements like adding thumbnails for asset previews. Of the 39 EZOfficeInventory users who gave detailed accounts of their use of Asset Tracking, 97% rated this feature as important or highly important.
See related user reviews
Shannon N.
IT Manager
Michael K.
Senior Field Service Representative
Users report that EZOfficeInventory's Inventory Control helps them monitor stock levels and manage inventory efficiently. They find the barcode scanner integration particularly useful for tracking items. Reviewers appreciate the ability to see quantities across multiple locations, identify overstock or understock situations, and make informed purchasing decisions. They also value the reservation capability for claiming available items. However, some users feel the overall design is not intuitive and requires significant training. Of the 34 EZOfficeInventory users who gave detailed accounts of their use of Inventory Control, 94% rated this feature as important or highly important.
See related user reviews
John D.
educational technology support specialist II
Rafiq L.
Project Manager
Reviewers feel that EZOfficeInventory's Inventory Tracking offers significant advantages for asset management and operational efficiency. They highlight the ease of tracking inventory across multiple locations and the ability to see who checked items in or out. Users appreciate the real-time updates and the user-friendly interface for managing inventory. They also mention the helpfulness of tracking previous users and the system's ability to prevent loss of equipment. Some users suggest improvements in search functionality. Of the 17 EZOfficeInventory users who gave detailed accounts of their use of Inventory Tracking, 94% rated this feature as important or highly important.
See related user reviews
ROSA A.
GERENTE
Adrian C.
Media Closet Assistant
Users report that EZOfficeInventory's Product Identification enhances tracking and organization with precise labeling and categorization. They appreciate the simplicity of product identification through tags and the ability to use physical tags in tandem with the system. Reviewers find the scan capability in the phone app and the option to add images of inventory items particularly useful. They also mention the importance of accurate labeling for distinguishing similar items and ensuring proper stock management. Of the 16 EZOfficeInventory users who gave detailed accounts of their use of Product Identification, 94% rated this feature as important or highly important.
See related user reviews
Jacob A.
Intern Student
Paul P.
IT Intern
All EZO features
Features rating:
EZO awards
EZO alternatives
EZO pricing
Pricing plans
Pricing details:
User opinions about EZO price and value
Value for money rating:
Of 93 reviews that provide robust commentary on EZO's price and value, 77% mention it in a positive light.
Most reviewers indicate that EZOfficeInventory offers good value for money, highlighting its affordable pricing and comprehensive features. They appreciate the cost savings, especially when compared to competitors, and the ability to scale up with different package prices as their company grows. Users find the free version and 15-day trial period beneficial for evaluating the software without financial risk. Many reviewers note that the software's functionalities, such as easy item management, QR code search, and customization options, justify the cost. They also value the competitive pricing, especially for educational institutions and small companies, and the flexibility of à la carte pricing options.
However, some users report that the pricing structure can be steep, particularly for small businesses, startups, and non-profit organizations. They mention that the tiered pricing can become expensive over time and that the per-user billing model is disappointing. A few reviewers feel that the 15-day trial period is insufficient to fully explore the software's features. Some users also express concerns about the cost of additional features and the complexity of the pricing packages.
, and
To see what individual users think of EZO's cost and value, check out the review excerpts below.
EZO integrations (11)
Integrations rated by users
We looked at 1,543 user reviews to identify which products are mentioned as EZO integrations and how users feel about them.
Integration rating: 4.7 (7)
“ZenDesk is our organization's ticketing system. All requests are made through ZenDesk for equipment so it makes things much easier to check items In/Out all in one place within the Ticket. ”
“Allows us to easily see what assets users within Zendesk have, as well as creating quick purchase orders directly from our tickets that go into EZOFFICE inventory. ”
Steven G.
IT Support Specialist
Integration rating: 4.3 (3)
Integration rating: 4.5 (2)
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
EZO customer support
What do users say about EZO customer support?
Customer support rating:
We analyzed 89 verified user reviews to identify positive and negative aspects of EZO customer support.
Widespread user sentiment highlights quick, responsive, and knowledgeable customer support from EZO.
A number of users appreciate the personal attention and willingness to guide new customers through setup and troubleshooting.
Multiple users mention support staff are friendly, professional, and proactive in addressing feature requests and technical issues.
A minority of users report slow responses, unhelpful staff, or inconvenient support hours impacting issue resolution.
Support options
Training options
To see what individual users say about EZO's customer support, check out the review snippets below.
“The customer service team was great to work with during our fielding, they were quick to answer questions and interface with the design team when I had functionality questions and even ironed out a bug in the app I ran into. ”
Paul R.
Projecty Manager
“The customer support is outstanding - they are always listening to requests from their customers for new features, and the fact that they actually implement them is one of the many reasons why we have continued to use it.”
Brookelynn S.
EZO FAQs
EZO has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is EZO used for?
EZO (formerly known as EZOfficeInventory) delivers next-generation asset intelligence solutions through its intuitive cloud-based platforms designed to innovate how organizations manage critical resources. The company's end-to-end product suite includes specialized solutions for physical asset tracking, IT asset management, maintenance planning, and equipment rental operations. Each platform features powerful capabilities, including barcode/QR code/RFID tracking, automated software discovery, preventive maintenance scheduling, and customizable reporting, all delivered through an exceptionally user-friendly interface accessible via web and mobile applications. EZO's unique combination of enterprise-grade functionality with remarkable ease of use distinguishes it in the marketplace. Organizations across industries, from healthcare and education to manufacturing and government, rely on EZO to create more intelligent workflows, streamline business operations, track asset utilization, ensure compliance, and reduce costs. With a dedicated focus on customer success and continuous innovation, EZO empowers SMEs and growing enterprises to implement sophisticated asset management practices previously available only to large corporations with extensive resources. The result is transformative operational efficiency that delivers measurable business impact and competitive advantage.
Q. What are the benefits of using EZO?
Q. Who are the typical users of EZO?
EZO has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does EZO support?
EZO supports the following languages:
English
Q. Does EZO support mobile devices?
EZO supports the following devices:
Android, iPad, iPhone
Q. Does EZO offer an API?
Yes, EZO has an API available for use.
Q. What other apps does EZO integrate with?
EZO integrates with the following applications:
Zendesk Sunshine, Dropbox Business, Zapier, OneDrive, Google Workspace, OneLogin, Okta, JIRA Service Management, Ping Identity, Zendesk Suite
Q. What level of support does EZO offer?
EZO offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat













