KEY2ACT Event-driven service management for mechanical systems ( 3.69/ 5 8 reviews) 185 Alternatives to KEY2ACT
Explore a recommended list of KEY2ACT alternatives for your business in 2020. Compare alternatives to KEY2ACT side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Web-based field service management software
Commercial field service and customer service application.
What users mention about ServiceTrade Commercial See all reviews Customer service is located here in the US, so I actually get someone that I can understand. They are super friendly and very helpful. Although a majority of your customer probably doesn't have issues with this, it has caused missed jobs and lost revenue for our location. They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.
Field service management system for businesses of all sizes
Cloud-based Field Service Software
What users mention about Vonigo See all reviews Ease of use and customizable. The reporting is solid and the abilities of the system are great. I love the fact that if you do even need the help desk they they are there for you. I really like the ease of use that Vonigo provides. The measure of a great SW system is their customer service and Vonigo's customer service is outstanding.
Web-based field service management software
Services & work-order management suite with a web interface
What users mention about AyaNova See all reviews Best software for Inventory Management, issue with software has been fixed after 1 day from the Maintenance Team thanks to a great response from the Customer Service. It challenged all my techo skills but with perseverance and determination I made it happen. Thank you again AyaNova for your extremely thorough help files, online forum, and brilliant tech support. She went well above and beyond the call of duty to help ensure that our shared client's experience was excellent. The process I went through wouldn't have been as smooth without Joyce.
The #1 Field Service Software for Home Service Contractors
What users mention about FieldEdge See all reviews The customer support team is top notch, and has been a good blend of helpful, while also being sure to push things forward to help get the transition done and any issues addressed. Since day 1, working with FieldEdge has been a delight. Every person we have encountered has been positive, knowledgable and helpful. We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.
Cloud-based field service management with mobile app support
What users mention about Praxedo See all reviews We really like the versatility of the solution, it gives us the chance to manage all our team rapidly and very effectively. Work very well and the support is very responsive. The cool thing is that my customers can make their delivery requests themselves in the Praxedo portal. It helps me save time and money and makes my customers happy. Praxedo helps us improve our quality of service on a daily basis, especially by saving time on interventions and communication between technicians and the dispatcher.
Field service management optimized for mobile workforces
Mobile Customer/Field Workforce Mgmt + Custom MARKETPLACE
What users mention about Ai Field Management See all reviews Ai Management if excellent in communication. Several times I was able to speak to top management and they resolved my issues promptly. It is enough attractive for the moment. But will be more attractive with a number of AI features under development, excellent pricing. The software is fast, reliable and secure, which is exactly what you want in this type of product.
Easy. Powerful. Mobile. Field service management software.
What users mention about Service Fusion See all reviews Client and scheduling management is a dream. The ease and simplicity of creating and managing schedules both recurring clients and single cleanings is so wonderfully well designed. The ease of use, the depth of details, the new front dashboard is amazing. After 7 different softwares in the past 3 years, Service Fusion is much more user friendly. The job lay out on the calendar IS AMAZING and everything we wanted it to be.
Field service management software. Live support. Free trial.
What users mention about Synchroteam See all reviews For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer. This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field. Great support also available to help with any issues or queries. Excellent value for money.
Quoting, scheduling, & invoicing for home service businesses
What users mention about Jobber See all reviews Ve tried all of the competition, and there's nothing better in my opinion. The price is right, the team is great and they're local to me, and the system is as easy to use as it is powerful. The software is easy to use and is extremely linear, which has been a great fit for my team. Jobber is always updating and improving it's features to fit the needs of it's customers. It is packed with features, easy to use, affordable, and customer care has been great. Awesome software to keep you organized, efficient, and top of the class.
Field Service Management Software & Mobile App
What users mention about RazorSync See all reviews However, the comprehensive features and data that the software is capable of is a huge help for companies looking to switch to a more modern and reliable means of managing accounts. Over all the app is a success with our company, there are just a few little things we would like to utilize from the app. Charts and pie graphs would be an awesome addition to our daily office use. This adds a step that we sometimes forget to do. We are a small operation without a parts manager so if we get busy and don't get the parts entered our inventory gets screwed up.
#1 Management Software for Service Contractors.
What users mention about ServiceTitan See all reviews Service Titan is so user friendly and simplistic to use, dispute all of the amazing information it provides, it is perfect for anyone no matter what their ability is with technology. Their support system is amazing, you can always reach someone, customer notifications is a HUGE plus and their customer record design is great. It has improved so much of our business and we can't believe we ever worked without it. The pace of innovation at ST is quick which makes us excited for even more improved features.
Facilities management, solved.
What users mention about NetFacilities See all reviews What we like best about this program is the ease of use. It makes training our maintenance staff and regular staff members who submit work requests very easy. Cost effective, extremely mobile and no host software to install, good for us that are always on the move. Asset management is made very useful, efficient and will adapt to different types of assets. The software is very user friendly. Their customer support is probably the best I've ever had with software - they are helpful, take support seriously and respond within a reasonable time.
Field Service Management App
What users mention about Housecall Pro See all reviews Great for organizing our technicians with scheduling and invoicing in the field. When we have an issue they try to help us as fast as they can with solutions. Housecall Pro makes the communication between company and customer seamless and easy. The best part of Housecall Pro is the ability to speak with your customer within the app. Housecall pro has excellent customer service everyone I have come in contact with has been nothing but supportive. The web team did a great job on our web page.
Work order software without more work
What users mention about Tikkit See all reviews It also helps to increase communication which is extremely important in our line of work. It creates the infrastructure to take care of an issue a little easier. Very affordable and good reporting system. This system allows for a very simple yet effective way to submit and complete work orders. Sometimes emails would get lost in an inbox or forgotten. Now with Tikkit, we are able to keep our work order system more organized and assignments and accountability more defined.
Computerized maintenance management system (CMMS)
What users mention about eWorkOrders See all reviews They have a fantastic team to work with. Again, the ease of using the software, the customization to my specifications and so much more is the reason I have stayed with them for so long. The ease of use makes this software easy for any of our employees to use. In a day in age where some of the older generations are not computer literate this is very important to us. The only con for us is because eWork Orders is a cloud based system we can't use it for problems involving internet or power outages.
Manage Maintenance and Operations. Without the Paper Stacks.
What users mention about MaintainX See all reviews We have enjoyed partnering with MaintainX and [SENSITIVE CONTENT HIDDEN] has been a great asset in getting us what we need to be successful with the product. I particularly love that there is a comment section attached to each WO – meaning all staff can be informed of issues, making handovers seamless. The reporting feature is one of my favourites. Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
Real-time field service resource management
Service industry work management
What users mention about ServiceBox See all reviews The customer support has been fantastic. She has been amazing to work with and has answered every with a day. However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program. I love how easy the program is to use, you can jump right into it without any training. Also I like how it is very customizable to the company so any company can make it their own.
A complete service management solution for SMBs
All-in-one field service management solution
Production planning and field asset management solution
Customer Service & Field Service Management Solutions
What users mention about Salesforce Service Cloud See all reviews Benefits are great had video chatting and a small rectangle to show the calls coming in and out. Sometimes worked sucked and hope salesforce to crash so i wouldnt have to work lol. I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in. It’s super easy to use and understand. Yo i love the Chatter feature because you can reach out to and keep anyone in the loop with any issues or important matters.
Mobile Forms Software for Inspection, Audits, Safety Checks
What users mention about Form.com See all reviews The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether. This is a terrific software platform. I have used it with dozens of schools, helping hundreds of educators and thousands of students. I would highly recommend Form.com to any business or individual that is looking for a good quality data entry program.
ProntoForms is the leader in enterprise-grade mobile forms.
What users mention about ProntoForms See all reviews Great for tracking how the safety programs is being followed and a great tool for follow up. It can be fairly inconvenient and confusing to users who do not know the ins and outs of the app. I guess my only complaint would be that its sometimes confusing when designing a new form and getting it implemented, but any time I've had a problem, one phone call is all it took to help me.
Construction Estimating and Project Management Software
Resource management, scheduling, & planning software
Manage your projects from start to finish with Wrike
What users mention about Wrike See all reviews The Gantt chart is amazing and very handy as a project management tool and good for scheduling. It has a Customized automated workflows, and also can be integrated with so many popular Apps. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called. We want to stress that we love and recommend Wrike mostly for its ability to combine what we see as available features from other applications under one umbrella.
Easy to Use, Simple Maintenance Management Software
What users mention about Hippo CMMS See all reviews The best thing about HippoCMMS is excellent customer service. Quickly and courteously responsive, the reps discuss in detail the various questions and suggestions brought forward. And I have an excellent experience with the support team. Sometimes we have in-depth discussions on how we can improve our expertise about Hippo and finding solutions to our requests. I love that there is a minimal learning curve. I can limit abilities for each user but make changes as they learn and become more comfortable.
Productivity software for multi-location real estate firms
Cloud-based facility management software
What users mention about Facilities Management eXpress (FMX) See all reviews We have been very happy with the ease and efficiency of the program. The web based software has also been a benefit because it is accessible from anywhere. The ease of use and tier structure of admin within in the software for approval of request. We have multiple ways we are utilizing the software and so far it has fulfilled all of our needs. Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.
Fiix is an easier way to plan, track & optimize maintenance.
What users mention about Fiix See all reviews While I was working on purchasing this software at the start the sales team was great and knew their stuff. Also I find that your training videos are a great help and easy to follow. The QR codes and the ability to print them is a useful tool in quickly identifying specific company assets. You eliminate having to read the extensive list of assets to select the one you need. I like the Scheduled Maintenance ease of use. It is clean and easy to set up the things that are most important in keeping an engine room running smoothly.
Computerized Maintenance Management Software by Fluke
What users mention about eMaint See all reviews Huge amount of features that could be helpful. Implementation expert was very helpful and friendly. I think this is a good product and I recommend it to others with maintenance responsibilities. The system really excels in helping you track your assets and inventory in a very clean and organized way.
Asset Tracking and Management Software
What users mention about EZOfficeInventory See all reviews The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. This has been an affordable solution that works exceptionally well for our organization and has been a dramatic improvement from the hodge=podge of solutions that we were using previously. EZOfficeInventory is incredibly easy to use and has great tools to facilitate asset management, one being the option to add and assign assets by CSV.
Cloud based ERP MRP software system
What users mention about Statii See all reviews The service I have received from Statii has been fantastic, and they have taken a great interest in our business, and in what they can do to help. Statii is a fantastic piece of software for small businesses due to the fact that it has everything in one place. Any issues can be easily solved with a super friendly customer service crew. Customer care a phone call away, always helpful and pleasant. We would recommend Statti software as a good option to enhance your business.
Sales and estimating solution for service contractors
What users mention about Buildertrend See all reviews Buildertrend generally has a good layout. Good that you can allow owners access to their build site to observe progress of their build if they cant make it to site visits. I love the following features, selections, change orders, bids, budget, daily logs. All of these sections add a great deal of accountability to the home building process with great ease of use. Buildertrend has been a great tool for every department in our company. We love that we can create our own schedule templates and the capabilities/features of schedules and to-dos.
Janitorial Software that Saves You Time and Money
What users mention about Swept Janitorial App See all reviews Has been great experience and they have really worked hard at keeping us happy. Like all new companies has had some growing pains but I believe they are going and growing in the right direction. I like the robust features of this software coupled with great ease of use. I love the features, they are tailored to our industry and are very modern. The ease of use helped with our anxieties of some non-tech savvy employees.
Employee scheduling software for service-based teams
Field Service Software Delivered via the Cloud
The #1 scheduling and invoicing tool for field service pros
What users mention about Workiz See all reviews The software is a great communication tool between the office the teams in the field and most important the client. Scheduling is a very easy and offers a clear view of the daily and weekly plan. It's a field service solution, but has an awesome phone number and lead tracking system built-in, which is great for marketers or anyone trying to figure out their RIO. This software is fully featured for a great price. I love how customizable it is - the other softwares were forcing us to fit into boxes.
Cloud-based field management for the service provision trade
Conference Room Scheduling, Desk Booking, Maps and Analytics
Branch helps hourly workers get ahead financially.
What users mention about Branch See all reviews It was super easy to you and understand. The social aspect, the schedules, and how much money you've made that week is amazing to use. I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place. Very reliable, easy to use, and helpful to my success with my job. Also their customer support is excellent.
Web and mobile work order management for field service teams
Work order ticketing system for small and mid-sized business
Flat rate pricing & agreement management for contractors
What users mention about Coolfront See all reviews Overall the software is pretty good and makes it easier when the time comes to collect from a customer. If a few issues could be resolved with this software it would be great. They have an unusual and creative opportunity to draw you in to use their product. It seems too good to be true - they are offering a lot for very little. Coolfront was not my favorite office tool when we first change over. Now I love Coolfront and especially love the time and money it has saved our small company.
Field Service Management + Inventory Control & Visibility
Job costing and accounting solution for contractors
Project management & accounting for commercial construction
What users mention about RedTeam See all reviews Like I said, Know your Project Managers' IT capability and commitment before buying this. When we bought this, we did not get our PMs' commitment on migrating to this software from Google Drive. The on-line user help portal is extremely helpful. I reached out to them constantly in the beginning of our learning journey and they always help with a great attitude. Like stated, I love the program. The best part for me has been the easy way to get around and all of the videos available for additional training.
#1 Highest Rated Custom Builder & Remodeler Software
What users mention about CoConstruct See all reviews It's also great to know that they are continually working to improve this software to make it even more user friendly for construction companies. It creates a consistent method for recording and communicating with clients and trades. Coconstruct help team is amazing and always takes the time to help us figure out how to do something. The program has been really great for improving our tracking and management of changes and decisions. The software continues to improve and add features, which is great and the support is excellent.
Integrated mobile contractor management platform
What users mention about Knowify See all reviews It's a comprehensive software solution for all facets of my business. The customer support team is great whenever I need help. Our ability to track job profitability, manage employee's time, and provide easy reporting for the bosses has been fantastic. The support staff remains in contact with me until the issue is resolve and I am satisfied. They also are willing to take suggestions to make the software better for the users.
Construction ERP Software
What users mention about PENTA See all reviews We have developed a very good relationship with PENTA and feel like they are always working on new enhancements to the software that will help us be more successful. Overall, I think Penta is an excellent company with great people, and hopefully we will see more progress on the integration of Operation functions soon. I like the software's ability to do Project Accounting and Labor Distribution. I like the fact that the vendor is smaller, so you get more personalized service (your not just a number to them).
All-in-one solution for municipalities of all sizes
CMMS, facility, asset, and equipment management software
Workplace management solution for facility operations
GPS Time Tracking for Construction and Field Service
What users mention about ClockShark See all reviews The customer service is amazing, the alerts when people clock in is great. I really like the different reports and time settings to match the way we do things. As I mentioned the best park and the reason that I like this application is because you can connect it with Quickbooks. I highly recommend it to every business owner. Found this product to be easy to set up, employees found it easy to use, and love his it’s compatible with quickbooks. GPS tracker is highly accurate which is a great plus.
Computer-aided facility management (CAFM) solution
Facility maintenance, work orders & preventative maintenance
What users mention about Maintenance Care See all reviews Being able to provide documents and pictures with the maintenance requests has proven to be very successful and helpful for out team. Desktop version makes it easy to see all of the history on each hotel unit (lots of filtering options is great). Easy to see the progress of team mates - ie. Sometimes we have to leave a task as pending as we have parts on order or other, but they have no way of being notified that we've been there, temporarily fixed it and ordered parts.
Field service software for pest control businesses
What users mention about PestPac See all reviews The thing I like the most about Pest Pac is when I call the help line they are quick and friendly. They walk me through every issue I am having and stay with me until it is resolved. Most of all, the over greed of the company. I decided a few weeks into the service that I wanted to cancel and wait for future date to upgrade. I love how it organizes your company and keeps you looking super professional with your clients.
Alerting and on-call management for always-on services
What users mention about Opsgenie See all reviews The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team. I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use. Ability to set quiet hours is great to allow people to get a good night's sleep without leaving big gaps in coverage.
Online booking & appointment scheduling software
A cloud-based client management solution
What users mention about Pike13 See all reviews Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this. Ease of use, and reliability are amazing. But my FAVORITE thing is definitely the staff app. Secondly, the system works great, it has many great features and I enjoyed using it.I was able to easily figure every piece of the system out with relative ease. Also, love the widget feature.
Smart Online Appointment Scheduler
What users mention about BookSteam See all reviews I use this software everyday and it's been a huge help to our biz. Bookings are easy to make, payments are easy to take, customers love the ease of use, what's not to love. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish. Very nice and friendly support team, anything I ask they reply instant and professional (and I ask a lot of questions ha).
Online Scheduling and Resource Management Software
Modern Club Management Software + Integrated Billing
What users mention about Motionsoft See all reviews Also the customer service is great, they are so helpful and courteous and extremely knowledgeable about the industry. Would recommend to any health club that has over 4 chains. In short, their IT team tried (and continues to try) its best to help us (with very industry staple requests) but in the end fails to have the resources, or the ability to help. I am happy with the software and recommend the product.
Business management for the health & fitness industry
What users mention about WellnessLiving See all reviews Wellness Living Software is easy to use and has great technical support. Its amazing that when I call I get to speak with a human being and not a computer. There's also a Help Suite you can use to look up any particular situation. The features are awesome and the price point for all it is capable of is fantastic. There are other advantages also such as email, reminders, thank you and simple yet powerful follow up tools that help to build relationship with customers.
Full software suite designed for camps and retreats.
What users mention about Bookinglayer See all reviews We get more joy in doing bookings and administration and save a lot of time. Very grateful with customer service as well. Beginning to end we are very pleased on the results and I would recommend Bookinglayer to all who are looking for a pleasant booking software for their business. M happy that the process to book guests, is seamless and efficient. I appreciate the reports and the emails so that I may implement the best strategy for my business.
Business and education management solution
Academic appointment scheduling and student support software
What users mention about Campus Calibrate See all reviews It's a feature that does not work all the time. A report that can easily be accessed when a counselor is out ill, that shows their appointments for the day. I loved how easy it was to upload documents and how easy it was for others to view it. Overall format of ConexEd is great and easily navigable. Great opportunity to reach, teach and talk with students online and Counsel them through their academic journey.
Meeting room booking and scheduling
What users mention about YArooms See all reviews Before attendee collision was implemented, I found myself invited to conflicting meetings all the time. But that's in the past now. I love the ease of use and the fact that the ergonomy of the product made it so easy to drive adoption in the organization. What's nice is the fact that you will receive an email immediately after booking and attaches to my Outlook calendar with ease.
All-in-One Club Management Software
What users mention about Virtuagym See all reviews When I told them that I was dissapointed that they lied about the software they denied everything. I love how easy it is to navigate and the videos make my clients feel confident in the gym when I’m not with them. The ability to program workouts with a wide variety of movements archived in the system helps keep the workout creative for clients.
Simple scheduling software for any business
What users mention about ScheduFlow See all reviews We started with the trial version and moved to subscription as we were pretty impressed with the tool. It is easy to use, time and cost efficient and can be accessed on any device effortlessly. The price is good per month and loved that we could try it out first to see if it was for our situation. Easy to schedule appointments and love the drag and drop option. I love that all employees are able to schedule and it automatically syncs. It is awesome that the attorneys are able to see their individual schedules on the app.
Team time planning & scheduling solution
What users mention about Forecast See all reviews That also means we can prevent time collisions for project planning purposes and figure out where we went wrong if timelines are missed. Overall, it's a very helpful tool that keeps our business running. I think it's a great tool and would recommend to others. If they can work on improving the design and layout, it could be the perfect team management system.
Free online appointment booking software
What users mention about Bookafy See all reviews The software itself is so user friendly and the customer service is always fast, friendly and reliable. I needed a little help getting all set up, but they were with me every step of the way. Better pricing and more feature rich on the oaid version. A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's. I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much.
White-label room and meeting scheduling software
Human capital management solution
Online appointment scheduling software for SMBs
What users mention about TimeTap See all reviews From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great. We upgraded from an older scheduling program and this was well worth the investment. It is saving us costs by its great accuracy and the front office staff love how easy it is to maneuver. It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
Online appointment scheduling, marketing & payment solution
What users mention about Schedulicity See all reviews The geniuses behind this app are super fast to respond, have a great sense of humor, and are down to earth. I love that Schedulicity has multiple options for classes, services, workshops, and more. I love this platform because my patients and I all find it easy to use. It's been wonderful having my patients schedule online versus calling me directly. I was very impressed by this and in the future will absolutely recommend them to friends. What users mention about CakeHR See all reviews The UI looks good and is a very helpful tool to the organisation I work in. Gives me a good overview of who is off and for what reason that day. The time off functionality is reliable and well built. I don't find that there is many product updates, which would be nice, but the value for money overall is good, and I would recommend. Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Online appointment scheduling software
What users mention about Acuity Scheduling See all reviews It’s kind of a pain, because PayPal already charges me when clients pay online, so to have to pay just to have my acuity link on social media sucks. It was quick and easy for them to pay and know their spot was secure. I definitely recommend Acuity Scheduling, the ease of the program for someone like me who is not very tech savvy was brilliant. I love that it reminds clients of their appointments and that I can customize my booking site. I also like that I can have certain appointments for certain days.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before. If you are looking for an alternative to Hubspot that offers more capabilities you will want to check this out. Great features, easy to use, great value for money.
Route & scheduling optimization for every service industry
What users mention about OptimoRoute See all reviews Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at. The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application. I am also encouraged that new and valuable features have been added since we began using OptimoRoute, which reflects dedication to continuous improvement in the product.
Planning, routing and dispatch software
Sales, installation & warranty management software
Fast efficient data capture.
What users mention about Device Magic See all reviews They benefitted from the ease of use and increased standard of quality of their work. I quickly learned the essentials to get what I needed. Besides all the ease of use, the tech support team is wonderful. The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company.
Cloud-based Field Service Management Software
What users mention about WorkWave Service See all reviews A major miss step with their lead system, we had to drop out of this that side of the system because of all the problems they were having with it. WorkWave is an excellent product with awesome support. We are a well known cleaning company in the Phoenix area. Virtually at the moment, we signed up for an annual contract with Workwave, monthly contracts are the industry norm, my business partner had a near death experience due to a hospital error.
Flexible mobile business data collection within the cloud
Online helpdesk system and customer service software
What users mention about Freshdesk See all reviews We didnt have any negative experience with the software on web platform but mobile app notifications are terrible and it doesn't get delivered instantly. Also the support was excellent, I needed some assistance and I worked with the same person through the whole process, which was great. She followed up with me until my problem was resolved. My overall experience has been outstanding. Freshdesk provides quick, efficient,solutions so I can keep my customers happy which in turn keeps me happy.
Fleet tracking intelligence
What users mention about Verizon Connect Reveal See all reviews Overall it has been great. Rocky at first, like any new product startup, but much better now and I have tried 4 other ELD options and this one is hands down the best for us. However, they are causing us to be non-compliant due to sending wrong equipment multiple times and we still have two trucks not working at all or not working properly. I do not like that when your system has an update, that the previous version does not work correctly. The laws did not change, so I am not sure why the system does not work.
Time and materials tracking for construction businesses
What users mention about Rhumbix See all reviews I really like the ease of entering projects, the ability to customize, sync between the accounting software, and the fact it is accessible anywhere at anytime. I used to be very slow and lagged a lot but there were some updates that made it faster and hardly any lag now. As long as it doesn't slow down and start lagging again I can't think of any cons. As long as the payroll department is happy them I’m happy. If it saves them mental stress its all good.
Construction Program Management Software
What users mention about Projectmates See all reviews Besides the fact we have a great representative helping and supporting us along the way with this product, the product itself is really great. These items are share in real time and the people responsible to respond to them are able to provide the solution as soon as they have it. Their Customer Services is outstanding. We have been using Projectmates to help in managing our construction projects for the last 7 years and have been very pleased with it. It is very easy to use and to train people on.
Cloud Accounting Software for Small Business Owners
What users mention about FreshBooks See all reviews The thing I liked most about this software is that I can access it from any device anytime as the data is stored in the cloud. Also I loved the user interface an the ease of access. FreshBooks contain superb features such as it can easily track all of our incomes and expenses. Hence it is the best business software for finance, sales and marketing. Freshbooks should be facing fraud charges and or a Class Action lawsuit. I expect either very shortly in the future.
Cloud-based time & attendance software
What users mention about TimeClock Plus See all reviews Easy to fix when people forget to clock in and out. The reports are a great asset and being able to narrow things down by job code is a great plus. I like this software because it is user friendly, the Time Clock Plus staff is amazing and very helpful. I get updates all the time and am offered help at every turn. Seamless Integration with our ERP - Infinite Visions has been a big labor saver. The ease of the use of the product for end users is pretty good, with a modern, well designed UI. What users mention about Realtrac See all reviews The reporting is very poor. The Realtrac team struggles to respond to customization/improvement requests. Mostly the software is easy to use and gives us all the job costing and production information we need. Its ability to export to QuickBooks is great. The experience has been very positive. As a small business we didn't have the personnel time to implement it as fast as we would have liked.
Construction project management software for subcontractors
What users mention about eSUB See all reviews When we needed help with an issue we had great support staff to give us a hand. The customer representative with Esub is hands down one of the best contacts to have at Esub. Excellent experience from the demo through the purchase and implementation. Our account success manager and tech support have been very helpful. I like the ease of use for eSUB. It is a great simple app that we use for monitoring and organizing documentation.