Fieldmagic Pricing, Features, Reviews & Comparison of Alternatives

Fieldmagic

Field Service Management, Maintenance Management & CRM

5.0/5 (2 reviews)

Fieldmagic overview

Fieldmagic is a complete field service software designed for fire services, HVAC, electrical, plumbing, IT and field servicing industries. Features include a full CRM, job management, quoting, time and materials, fixed price jobs, purchase orders, staged invoicing, and technician geolocation. The platform is highly configurable and provides users with custom fields and an open API.

Job management features enable users to schedule various types of jobs including maintenance, minor work and projects, each with their own workflows and configurations at technician, client and organization level. Users can track time and materials to ensure billable expenses are appropriately invoiced, as well as attach photos of receipts or parts via Fieldmagic’s mobile app.

The quoting engine allows users to create and keep track of open quotes with contextual information against sites and companies. The platform's forecasts view helps organizations to keep track of new business for the period, allowing sales management to assign forecast quotas to each representative. Fieldmagic’s checklist builder lets users build questions with drop-down values, define compliance pass and fail values, and more.

Integration with the Flexidocs document generation tool provides users with online and in-person eSigning capabilities and allows documents to be sent, returned, and safely archived within Fieldmagic. The mobile app allows field technicians to access and provide all job related information while on site, including time and materials logging and destination navigation via the built-in GPS tracking tool. The platform integrates with various third party applications for accounting, email marketing, relationship analytics, and more.
www.fieldmagic.co

Pricing

Starting from
$29/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, United Kingdom

Supported languages

English
Fieldmagic screenshot: The scheduling platform allows users to have multiple schedules for multiple disciplines within any given siteFieldmagic screenshot: Streamlined maintenance quoting and job management with contracts and electronic signingFieldmagic screenshot: Time, materials and ad-hoc expenses can be logged against each job using the mobile technician appFieldmagic screenshot: Open quotes appear in Fieldmagic's Forecasts view, allowing users to keep track of new business for the periodFieldmagic screenshot: Built-in GPS tracking provides display real-time locations of all techniciansFieldmagic screenshot: Synchronize Fieldmagic with accounting packages such as Xero & MYOBFieldmagic screenshot: Build various types of reports and reference data from across the system Fieldmagic screenshot: The mobile home dashboard allows quick access to open jobs, sites, and contactsFieldmagic screenshot: View a list of open jobs and track priority via mobile phone Fieldmagic screenshot: Access real-time job details while on the go including location, contact, materials and moreFieldmagic screenshot: Log in securely to the Fieldmagic mobile app for iOS

Fieldmagic reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
David Ellington

A configurable solution that adapts to your business!

Used daily for 1-2 years
Reviewed 2017-04-06
Review Source: Capterra

It's simple to run my complete business and it's very effective to help improve my field service operations. Last year, our company grew it's after-market business by 30%, without adding administrative overhead. Excellent workflow management solution!It's very adaptable to my business. I run it instead of it running my business.

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Rob Walker

Review for Fieldmagic App

Used daily for less than 6 months
Reviewed 2017-01-20
Review Source: Capterra

Westside Fire Services is one of Fieldmagic's first users and so far we have found it to be a an app that is extremely user friendly, full of relevant features and functionality and great value money. Getting our field based personnel to use the system was very easy because its easy to use. It has saved hundred of administrative hours in terms of back office work.

Read the full review

Fieldmagic pricing

Starting from
$29/month
Pricing options
Free trial
Subscription
View Pricing Plans

Field Users: $29 per user/month
Sales Users: $65 per user/month (full CRM)
Office Users: Contact Fieldmagic
Client Portal: Free (with 5 or more office users)

Fieldmagic features

API
Activity Dashboard
Compliance Management
Invoice Management
Reporting & Statistics
Workflow Management

Activity Tracking (193 other apps)
Audit Trail (172 other apps)
Auditing (256 other apps)
Automatic Notifications (316 other apps)
Custom Fields (185 other apps)
Customizable Reporting (248 other apps)
Data Import/Export (243 other apps)
Document Storage (182 other apps)
Inventory Management (194 other apps)
Inventory Tracking (197 other apps)
Monitoring (185 other apps)
Multi-Location (163 other apps)
Real Time Data (219 other apps)
Third Party Integration (220 other apps)

Additional information for Fieldmagic

Key features of Fieldmagic

  • Scheduling
  • Service history tracking
  • Technician management
  • Quotes / estimates
  • Contract management
  • Electronic signature
  • Job management
  • Maintenance scheduling
  • Workforce mobility
  • Sales & marketing
  • Customer relationship management
  • Billing & finance
  • Customer experience
  • Workflow management
  • Time & materials tracking
  • Quoting engine
  • Compliance & asset checklists
  • Contracts & electronic signing
  • Offline technician app
  • Real-time GPS tracking
  • Xero & MYOB integration
  • Quoting for maintenance
  • Website to enquiry capture
  • Sales & marketing
  • CRM
  • Revenue forecasting
  • Client & site management
  • Enterprise security
  • Access levels for each role
  • Invoicing engine
  • Client portal
  • Reporting & dashboards
View All Features

Benefits

Fieldmagic was built on top of SugarCRM for a feature rich service platform that enables users to see linked sites against clients.

Users can streamline their entire workflow from sales, to administration, to job completion including quoting and scheduling for maintenance.

Fieldmagic allows users to build a range of checklists that automatically display against relevant maintenance job assets accessible via mobile device.

Integration with 'Flexidocs', a document generation tool, enables organizations to go entirely paperless including built-in eSigning capabilities.

Integration with Xero and MYOB enables users to generate invoices directly from the Fieldmagic platform as well as synchronize client and invoice details.