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Optix Logo

The platform for coworking and flex spaces

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Optix - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Optix overview

What is Optix?

Optix is a coworking space automation software that enables coworking space operators to streamline operations, automate repetitive tasks, optimize performance through data-driven insights, facilitate business growth, and foster a more engaged community. It empowers users to elevate the user experience by delighting community members automatically.

The platform offers features to help users manage all aspects of a coworking business. This includes user onboarding and check-in, offboarding, app reengagement, inquiry follow-up, tour reminders, and booking reminders. Optix also provides multi-location management, resource booking, desk booking, meeting room booking, billing and payments, plans and analytics, a marketplace, and perks. Additionally, the software offers assignments, web widgets, CRM, community engagement tools, issue reporting, custom properties, invoicing, events, and visitor management.

Optix caters to a variety of flex space business models, including coworking spaces, co-warehousing, medical coworking, micro-gyms, and shared kitchens. With white-labeled mobile apps and integrations, Optix is a comprehensive solution to streamline operations and elevate the user experience for coworking space operators.

Key benefits of using Optix

  • Automate operations: Save time by automating routine operations like bookings, billing, and member communications, allowing you to focus on delivering an exceptional coworking experience while growing the business.

  • Optimize performance: Use real-time analytics and feedback collection to improve services and member experience.

  • Engage community: Automate member interactions, including onboarding and communications, to build stronger relationships and enhance engagement.

  • Grow business: Scale operations with flexible management tools that support multiple locations and member needs.

  • Customizable experience: Offer a personalized member journey through white-labeled mobile apps and integrations tailored to business.
  • Starting price

    197 /
    per month

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    Optix’s user interface

    Ease of use rating:

    Optix pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(10)
    5(50)

    What do users say about Optix?

    Often when I've wanted to do something and couldn't, asking support to help me out either revealed it was a skill/knowledge-issue on my part, or they worked to incorporate my feedback.

    Select to learn more


    Who uses Optix?

    Based on 60 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Real Estate
    Hospitality
    Commercial Real Estate
    Executive Office
    Others

    Use cases

    Space Management
    Facility Management
    Meeting Room Booking System
    Desk Booking

    Optix's key features

    Most critical features, based on insights from Optix users:

    Calendar management
    Space reservation
    Room booking
    Invoice management
    Facility scheduling
    Billing & invoicing

    All Optix features

    Features rating:

    Visual analytics
    User management
    Usage tracking/analytics
    Third-Party integrations
    Space management
    Room availability schedule
    Resource management
    Resource allocation & planning
    Payment processing
    Online booking
    Occupancy management
    Mobile app
    Access controls/permissions
    Reporting & statistics
    Real-Time data
    Alerts/Notifications
    Status tracking
    Reporting/Analytics
    Data import/export
    Multi-Location
    Incident management
    Equipment management
    Vendor management
    Activity tracking
    API
    Booking management
    Commercial properties
    Communication management
    Customizable branding
    Reminders
    Customizable reports
    Desk availability schedule
    Desk reservation
    Meeting Room Booking
    Inventory management
    Hot desking
    For offices
    Floor plans & maps
    Fixed asset management
    Facility asset management
    Drag & drop

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    Optix pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Essentials

    197

    Per month

    Features included:

    • 50 active users
    • 1 location
    • Unlimited leads and contacts
    • Analytics and reporting
    • All Optix apps and integrations
    • 1:1 white-glove onboarding

    Pro

    299

    Per month

    Features included:

    • 100 active users
    • 1 location
    • All features included in the Essentials plan
    • White-labeled Mobile App
    • Multi-location management
    • Developer platform + APIs

    Grow

    498

    Per month

    Contact vendor for more details

    Scale

    Empty state illustration for "No pricing info"

    No pricing info

    Contact vendor for more details

    User opinions about Optix price and value

    Value for money rating:

    To see what individual users think of Optix's price and value, check out the review snippets below.

    “The user friendliness and adaptability. The Optix team is amazing about implementing requests and providing helpful tips/tricks.”
    NW

    Nanette W.

    Concierge Manager

    “Great experience, highly recommend it to anyone running a coworking business model. I think with some slight adjustments, it's on it's way to become the best.”
    ZR

    Zaara R.

    Owner

    Optix integrations (18)

    Integrations rated by users

    We looked at 60 user reviews to identify which products are mentioned as Optix integrations and how users feel about them.

    Kisi logo
    Kisi

    Integration rating: 4.0 (4)

    This feature is important in optix because it allows us to provide access to members for specific office spaces. Kisi is also helpful for us remotely getting into spaces.

    AC

    Armand C.

    Community Manager

    Pipedrive logo
    Pipedrive

    Integration rating: 5.0 (1)

    This is our main method of managing leads and drop-in users and moving people toward membership. We are currently experiencing an issue with recursion between the platforms, but we don't think it's on the Optix side.

    CS

    Christopher S.

    Marketing Leader

    Stripe logo
    Stripe

    Integration rating: 5.0 (6)

    Zapier logo
    Zapier

    Integration rating: 4.3 (3)

    SALTO KS logo
    SALTO KS

    Integration rating: 5.0 (2)

    HubSpot CRM logo
    HubSpot CRM

    Integration rating: 5.0 (1)

    Slack logo
    Slack

    Integration rating: 5.0 (1)

    Optix customer support

    What do users say about Optix customer support?

    Customer support rating:

    We analyzed 27 verified user reviews to identify positive and negative aspects of Optix customer support.

    Widely noted by reviewers, the Optix support team responds quickly and is always available to assist with questions or issues.

    A significant portion of users highlight the team's helpfulness, patience, and willingness to customize solutions and implement feedback.

    Support options

    Chat
    Knowledge base
    Email/help desk
    Faqs/forum
    Phone support

    Training options

    Documentation
    Live online
    Webinars
    Videos

    To see what individual users say about Optix's customer support, check out the review snippets below.

    “They walked us through start to finish how to use the software, are always available in minutes to respond to tech support requests, and to help customize the user experience of the app they built for us.”

    JO

    Jeremiah O.

    Executive Director

    “Additionally, whenever we had questions about setting up our account, configuring our space, adding integrations, or requesting changes to the platform, their support has always been top notch.”

    SK

    Steve K.

    CEO

    “The support team has been amazing in helping us find solutions for our own weird use cases.”

    Verified reviewer profile picture

    Fumiko S.

    Director of Operations

    Optix FAQs

    Q. Who are the typical users of Optix?

    Optix has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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    Q. What languages does Optix support?

    Optix supports the following languages:
    English


    Q. Does Optix support mobile devices?

    Optix supports the following devices:
    Android, iPhone


    Q. Does Optix offer an API?

    No, Optix does not have an API available.


    Q. What level of support does Optix offer?

    Optix offers the following support options:
    Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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