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Optix Logo

The platform for coworking and flex spaces

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Optix - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Optix overview

What is Optix?

Optix is a coworking space automation software that enables coworking space operators to streamline operations, automate repetitive tasks, optimize performance through data-driven insights, facilitate business growth, and foster a more engaged community. It empowers users to elevate the user experience by delighting community members automatically.

The platform offers features to help users manage all aspects of a coworking business. This includes user onboarding and check-in, offboarding, app reengagement, inquiry follow-up, tour reminders, and booking reminders. Optix also provides multi-location management, resource booking, desk booking, meeting room booking, billing and payments, plans and analytics, a marketplace, and perks. Additionally, the software offers assignments, web widgets, CRM, community engagement tools, issue reporting, custom properties, invoicing, events, and visitor management.

Optix caters to a variety of flex space business models, including coworking spaces, co-warehousing, medical coworking, micro-gyms, and shared kitchens. With white-labeled mobile apps and integrations, Optix is a comprehensive solution to streamline operations and elevate the user experience for coworking space operators.

Starting price

197 /
per month

Alternatives

with better value for money

Optix’s user interface

Ease of use rating:

Optix reviews

Overall rating

4.8

/5

65

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.87/10
Rating distribution

5

4

3

2

1

54

10

1

0

0

Pros
“The system itself strikes a rare balance: it’s powerful enough to handle the complexity of managing bookings, members, and operations, yet intuitive enough that it doesn’t require a manual the size of a phone book to operate. Once it’s integrated into your workflow, it quickly becomes an essential part of the operation. But what has impressed me just as much as the platform itself is the support team.”
NJ

Nicholas J.

CEO

“Running a shared workspace is a strange hybrid of hospitality, logistics, and air-traffic control.”
NJ

Nicholas J.

CEO

“I'm still learning to maximize their utility and we've had over *4000* actions that would have been manual (sending invoice requests, follow-up messages, changing user types based on behaviour, sending tips and instructions for bookings).”
CS

Christopher S.

Marketing Leader

Cons
“We wanted to change our business model, but the fact that ours does not allow rollover made it impossible to do so.”
NS

Nia S.

Operations Manager

“Some Bugs are difficult to catch/fix and it is hard to explain the need for certain functions.”
NW

Nanette W.

Concierge Manager

“I think data import and export is the feature I hardly use.”
YK

Yuvraj K.

Office and Leasing Co-ordinator

Who uses Optix?

Based on 65 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Facilities Services
Health, Wellness and Fitness
Commercial Real Estate
Others

Use cases

Meeting Room Booking System
Space Management
Desk Booking
Facility Management

Optix's key features

Most critical features, based on insights from Optix users:

Space reservation
Usage tracking/analytics
Occupancy management

All Optix features

Features rating:

Access controls/permissions
Activity tracking
Alerts/Notifications
API
Billing & invoicing
Booking management
Calendar management
Commercial properties
Communication management
Customizable branding
Customizable reports
Data import/export
Desk availability schedule
Desk booking
Desk reservation
Drag & drop
Equipment management
Facility asset management
Facility scheduling
Fixed asset management
Floor plans & maps
For offices
Hot desking
Incident management
Inventory management
Invoice management
Meeting Room Booking
Mobile app
Multi-Location
Occupancy management
Online booking
Payment processing
Real-Time data
Reminders
Reporting/Analytics
Reporting & statistics
Resource allocation & planning
Resource management
Room availability schedule
Room booking
Space management
Space reservation
Status tracking
Third-Party integrations
Usage tracking/analytics
User management
Vendor management
Visual analytics

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Optix pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentials

197

Per month

Features included:

  • 50 active users
  • Automations: 100 Actions
  • 1 location
  • Unlimited leads and contacts
  • Analytics and reporting
  • All Optix apps and integrations
  • 1:1 white-glove onboarding

Pro

299

Per month

Features included:

  • 100 active users
  • Automations: 200 Actions
  • 1 location
  • All features included in the Essentials plan
  • White-labeled Mobile App
  • Multi-location management
  • Developer platform + APIs
  • Visitor Management

Grow

498

Per month

Features included:

  • 250 active users
  • Automations: 500 Actions
  • 1 location
  • All Pro Features
  • White-labeled Mobile App
  • Multi-location management
  • Developer platform + APIs
  • Visitor Management

Scale

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Active Users
  • Automations: 1000+ Actions
  • 1 location
  • All Grow Features
  • White-labeled Mobile App
  • Multi-location management
  • Developer platform + APIs
  • Visitor Management

User opinions about Optix price and value

Value for money rating:

To see what individual users think of Optix's price and value, check out the review snippets below.

“The system itself strikes a rare balance: it’s powerful enough to handle the complexity of managing bookings, members, and operations, yet intuitive enough that it doesn’t require a manual the size of a phone book to operate. Once it’s integrated into your workflow, it quickly becomes an essential part of the operation. But what has impressed me just as much as the platform itself is the support team.”
NJ

Nicholas J.

CEO

“Running a shared workspace is a strange hybrid of hospitality, logistics, and air-traffic control.”
NJ

Nicholas J.

CEO

Optix integrations (16)

Integrations rated by users

We looked at 65 user reviews to identify which products are mentioned as Optix integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.8 (12)

Being able to take deposits and payments directly from the customer makes the whole process much quicker. Customers can accept a quote and pay their deposit straight away, which helps turn quotes into confirmed jobs.

DD

David D.

Trade Counter Manager

Kisi logo
Kisi

Integration rating: 4.3 (12)

It operates our door

LF

Lisa F.

Owner

Integration rating: 4.5 (5)

cutting back on double entering info

Verified reviewer profile picture

Elmer F.

owner

Integration rating: 4.5 (4)

important for accounting

Verified reviewer profile picture

Elmer F.

owner

SALTO KS logo
SALTO KS

Integration rating: 5.0 (2)

Automatisation complète des accès de mes clients

ML

Marie L.

Responsable de l'espace coworking

Optix customer support

What do users say about Optix customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Optix customer support.

A large number of users highlight the Optix support team's quick response times and availability for resolving issues.

Widespread user sentiment praises the team's helpfulness in onboarding, troubleshooting, and providing tailored advice.

Common user feedback appreciates the support team's openness to suggestions and their role in ongoing product improvements.

Support options

Chat
Knowledge base
Email/help desk
Faqs/forum
Phone support

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Optix's customer support, check out the review snippets below.

“Support Team is also very efficient and able to solve the issues at hand swiftly.”

KL

Karene L.

Senior Membership & Co-working Executive

“The reporting functionality could be better.”

Verified reviewer profile picture

Rechung R.

CEO

Optix FAQs

Q. Who are the typical users of Optix?

Optix has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers

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Q. Does Optix support mobile devices?

Optix supports the following devices:
Android, iPhone


Q. What level of support does Optix offer?

Optix offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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