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Optix
5
51
4
9
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The platform for coworking and flex spaces
Table of Contents
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Optix - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Optix overview
What is Optix?
Optix is a coworking space automation software that enables coworking space operators to streamline operations, automate repetitive tasks, optimize performance through data-driven insights, facilitate business growth, and foster a more engaged community. It empowers users to elevate the user experience by delighting community members automatically.
The platform offers features to help users manage all aspects of a coworking business. This includes user onboarding and check-in, offboarding, app reengagement, inquiry follow-up, tour reminders, and booking reminders. Optix also provides multi-location management, resource booking, desk booking, meeting room booking, billing and payments, plans and analytics, a marketplace, and perks. Additionally, the software offers assignments, web widgets, CRM, community engagement tools, issue reporting, custom properties, invoicing, events, and visitor management.
Optix caters to a variety of flex space business models, including coworking spaces, co-warehousing, medical coworking, micro-gyms, and shared kitchens. With white-labeled mobile apps and integrations, Optix is a comprehensive solution to streamline operations and elevate the user experience for coworking space operators.
Optix’s user interface
Optix review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Optix?
Users say Optix offers outstanding customer support, with fast, helpful responses and a willingness to incorporate feedback into updates. They report that the team is proactive in resolving issues, guiding onboarding, and assisting with customization, making the experience smooth and collaborative. Some mention ongoing improvements and regular feature additions as a positive aspect. They feel the support team is receptive to suggestions and consistently communicates about updates.
Reviewers appreciate Optix for its intuitive, user-friendly interface and ease of use. They find navigation simple for both staff and members, though some mention minor frustrations with scattered settings or limited customization. They value the platform’s growing feature set.
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Who uses Optix?
Based on 61 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Optix's key features
Most critical features, based on insights from Optix users:
All Optix features
Features rating:
Optix alternatives
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Starting from
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Per month
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Optix pricing
Pricing plans
Pricing details:
Scale
No pricing info
Contact vendor for more details
User opinions about Optix price and value
Value for money rating:
To see what individual users think of Optix's price and value, check out the review snippets below.
Nicholas J.
CEO
Nicholas J.
CEO
Optix integrations (17)
Integrations rated by users
We looked at 61 user reviews to identify which products are mentioned as Optix integrations and how users feel about them.
Integration rating: 4.9 (11)
Integration rating: 4.4 (9)
“We wanted secured door access. It has worked great!”
Michelle S.
Owner
Integration rating: 4.5 (5)
“To migrate our customers to Mailchimp”
Lisa P.
President
Integration rating: 4.5 (4)
“I need to be able to track my job costs.”
Patrick P.
Commercial Division Manager
Integration rating: 4.5 (3)
“We use Mailchimp for online bulletins.”
Lisa P.
President
Integration rating: 5.0 (2)
“Automatisation complète des accès de mes clients”
Marie L.
Responsable de l'espace coworking
Optix customer support
What do users say about Optix customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Optix customer support.
A large number of users highlight the Optix support team's quick response times and availability for resolving issues.
Widespread user sentiment praises the team's helpfulness in onboarding, troubleshooting, and providing tailored advice.
Common user feedback appreciates the support team's openness to suggestions and their role in ongoing product improvements.
Support options
Training options
To see what individual users say about Optix's customer support, check out the review snippets below.
“Support Team is also very efficient and able to solve the issues at hand swiftly.”
Karene L.
Senior Membership & Co-working Executive
“The reporting functionality could be better.”
Rechung R.
CEO
Optix FAQs
Q. Does Optix support mobile devices?
Optix supports the following devices:
Android, iPhone
Q. What level of support does Optix offer?
Optix offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support