Here are some reviews from our employees who use Service Box everyday;
-Haven't had any issues.
-Sb is easy to use, however, I think it would be easier if we had more search options. For example, I would like to search for WOs that have attachments, Also, even being on a desktop computer, I feel that its slow at times, it only crashes every now and again but that may not be services box as opposed to the internet crashing. Lastly, for the purposes of deleting unused WOs, it would be nice if I could check multiple ones before deleting them as opposed to deleting them one by one, it would save some time. Overall, I don't think the program is bad, it just needs some adjustments.
-I enjoy using SB, it's always been really easy & convenient to use for me. More helpful for me to describe any issues on a WO than writing it on a bench sheet.
-It's easy to use. No problems at all
-Always glitchy on phone app , very user friendly via computer/laptop
- I feel pretty good with service box except where sometimes it won't register when I hit check in on a work order. For example I will check in at 7 am then when I go to check out at 9 am it will say I never checked in. Other than that I like it!
-Service box works fine for me. I haven't had too many issues. Occasionally, load times will be long, but that about the worst experience I've had with it.
-I like how it's working so far. The only thing I don't car for is when I open service box it always pops up to a work order from 10/12/16. But other than that it's working good.
-Haven't had any issues
-It's been a helpful tool
-Haven't had many issues, sometimes it lags but that's about it, I give it an 8 out of 10
-I don't like how service box rounds the time incorrectly even though it has been mentioned multiple times, other than that I feel it is a very helpful tool for the company.
Response from Jobbox Software
Thank you so much for taking the time to provide us so much feedback from your company. There were so many things in here to address and it was great to speak with you to understand more in detail your needs. Some of these items have been added to our list of future developments and thankfully some we were able to show you how the system could already meet your needs.
We thank you for your continued support and we look forward to continuing to work with you.
Your ServiceBox Team!
Value for money
Ease of use
Likelihood to recommend: 9/10