The system is easy to use and super practical. Its a super great asset to have in your tool box.
The attachment feature is amazing and allows you to upload and store lots of information in the work orders. Robust system and we have lots of confidence in it.
The customer support has been fantastic. She has been amazing to work with and has answered every with a day.
However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program.
It's hard to fix mistakes, and navigate the website on the phone. My biggest thing would be to have an app or a phone version of the website.
Previous lack of an inventory module and now the new inventory module updates are slow with a system that does not always work well.