The analytics and reporting are a wonderful tool. Regular upgrades to the platform continuously make a great product even better.
We use this system only as our customer requires us to bill them through it, so we only use it a couple of times a month. That being said, I have been impressed with the ease of use.
Great platform to help a multi site operation to move from reaction to proactive style planning.
Recently, the customer interface went through an entire change with no warning or training to the customer. 2 months later and we are still trying to work through the changes.
Adding new Vendors on their Fixxbook program can be frustrating because it is not very intuitive for a new vendor to fill out the forms.
Again, another huge disappointment for a company supposed to be on the cutting edge.