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Workplace scheduling built for effortless hybrid working.

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Smartway2 Pricing, Features, Reviews and Alternatives

Smartway2 product overview

Price starts from

300

Per year

Per Feature

What is Smartway2?

Smartway2 is an intelligent workplace scheduling tool that provides a seamless booking experience for employees and a high degree of flexibility for workplace admins.

Key benefits of using Smartway2

• Book meeting rooms anywhere, anytime through the app, web or Outlook in 3 clicks or less. Changes automatically sync across all booking interfaces

• Configure all bookable resources by amenity, e.g. AV equipment, room layout catering and more. Smartway2 finds and suggests the resource that meets employee booking criteria, giving them complete control over their workplace experience.

• Configurable engines for booking policies, notifications, forms, roles and services for reservable resources keep your booking system flexible and adaptable to the constant change of hybrid work

• Integration-friendly, open API framework fits perfectly into the tech stack you're already using

• Digital signage shows real-time booking status of all resources and supports walk-up booking and badge check-ins. Changes are automatically synced across all interfaces and calendars

• Powerful dashboards that measure KPIs of booking system performance - no-show rate, repeat bookings, actual occupancy and space utilization trend analysis

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

In Person
Documentation
Live Online
Webinars
Videos

Smartway2 pricing information

Value for money

4.4

/5

9

Starting from

300

Per year

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Smartway2 features

Functionality

4.4

/5

9

Total features

108

10 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Data Import/Export
Workflow Management

Smartway2 users reviews

Overall Rating

4.6

/5

9

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

6

2

1

0

0

AR
AvatarImg

Verified reviewer

Civil Engineering, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smartway2 for Hotel Booking

Reviewed 19 days ago

My overall experience with Smartway2 has been positive. The platform’s user-friendly interface makes managing and booking resources straightforward. Its real-time booking capabilities are convenient and enhance productivity. However, occasional glitches and limited customization options can be frustrating. Overall, it's a solid tool for improving resource management and space utilization.

Pros

Smartway2's user-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday to boo a hotel.

Cons

Occasional glitches and limited customization options.

JL
AvatarImg

Joe L.

Oil & Energy, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect fit for our desk booking requirements

Reviewed a year ago

As stated above this was required for desk booking, however we have since rolled out VR, EV and other functionality across multiple sites. We have very little support calls come through from users and overall positive feedback since the service was bedded in.

Pros

The application works very well, but the support given has been exceptional. This was originally required for desk booking during covid but the business quickly took to the system and have been requesting further functionality since. The majority of, if not all, of this functionality has had tight deadlines however these have been hit due to our incredibly respondent Account Manager.

Cons

It would be useful to have some communication about new features/updates coming up.

EW
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Emily W.

Government Administration, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Desk booking to support new ways of working

Reviewed 2 years ago

Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices,

Pros

That we could prepopulate a set of check points before employees could book a desk - This feature was valuable to support employees returning during the pandemic.

Cons

A feature that would be good to incorporate is if you could be taken straight to the floor you regularly book desks on as a default instead of having to select each time.

CD
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Clare D.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Brilliant solution for managing office space post Covid 19

Reviewed 4 years ago

We've been able to be proactive and intentional about making our office space work for staff who are not able to work from home due to space or other issues. The mobile app has the same experience as the desktop app, so our team have been able to identify a safe space to work in, book it out, and understand the rules of the building. We've also been able to use SW2 for our own 'track and trace' efforts to support the safety of anyone coming into our building.

Pros

What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building safely.

Cons

It needs a bit of a look and feel update as it looks a little bit dated, but we're told this is on the way.

AR
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Verified reviewer

Law Practice, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Imrpoved Room Utilization

Reviewed 6 years ago

Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge. We have received great value from this solution since we installed in 10 months again.

Pros

Outlook integration is very easy to use - IT team were very happy! Implementation was great. We were up and running in days. Digitial signage helps us reduce our meeting no shows and increase conf room utilization. Able to book rooms and desks with one mobile app.

Cons

Would like to see them provide desk signage to track utilization and check in for mobiel workers. They say its coming soon.

Vendor response

Thanks so much for the review, these are fantastic results! Could you drop us a quick message at info@smartway2.com so we can get in touch regarding the features you mentioned,? Some are already available.

Smartway2 FAQs

Q. What type of pricing plans does Smartway2 offer?

Smartway2 has the following pricing plans:
Starting from: $300.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Smartway2?

Smartway2 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Smartway2 support?

Smartway2 supports the following languages:
English, Dutch, French, Italian, Polish, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional), Japanese, Korean


Q. Does Smartway2 support mobile devices?

Smartway2 supports the following devices:
Android, iPad, iPhone


Q. Does Smartway2 offer an API?

Yes, Smartway2 has an API available for use.


Q. What other apps does Smartway2 integrate with?

Smartway2 integrates with the following applications:
Microsoft Outlook, Haltian Empathic Building, Cisco Meraki, Gmail, Brivo Access, Microsoft Teams, Acre Security, Okta, Microsoft 365, Tableau, Workday HCM, Google Calendar, Ping Identity, Microsoft Power BI


Q. What level of support does Smartway2 offer?

Smartway2 offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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