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Smartway2
4.5
(8)

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Book meeting rooms, desks & more via mobile/Outlook/desktop

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Smartway2 Pricing, Features, Reviews and Alternatives

Smartway2 product overview

Price starts from

25

Per month

Per Feature

What is Smartway2?

Smartway2 is an intelligent workplace scheduling tool that provides enterprise-level features at a startup-level cost. Whether you have one office or thousands, Smartway2 helps you rebuild face-to-face connection by helping employees find and book everything they need for a great day in the office.

Key benefits of using Smartway2

• Book meeting rooms anywhere, anytime via Smartway2’s central meeting room panel or web calendar. Users can also manage bookings through Outlook or native iOS and Android mobile apps.

• Users can define their workflows and rules to work how they want, setting-up approvals and room-booking priorities.

• Set-up custom notifications in your brand voice, to confirm bookings, send check-in reminders or inform users of reservation changes via email or in-app.

• Display real-time meeting room data such as current meetings or available meeting rooms on TVs in the reception or lobby with Smartway’s digital signage tools.

• Analytics and a flexible reporting engine give users actionable insight into workplace and space usage.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

Smartway2 pricing information

Value for money

4.4

/5

8

Starting from

25

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Smartway2 features

Functionality

4.4

/5

8

Total features

111

8 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Reporting/Analytics
API
Customizable Reports
Data Import/Export

Smartway2 users reviews

Overall Rating

4.5

/5

8

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10
Rating distribution

5

4

3

2

1

5

2

1

0

0

Overall rating contenders

AR
AvatarImg

Verified reviewer

Law Practice, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Imrpoved Room Utilization

Reviewed 5 years ago

Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge. We have received great value from this solution since we installed in 10 months again.

Pros

Outlook integration is very easy to use - IT team were very happy! Implementation was great. We were up and running in days. Digitial signage helps us reduce our meeting no shows and increase conf room utilization. Able to book rooms and desks with one mobile app.

Cons

Would like to see them provide desk signage to track utilization and check in for mobiel workers. They say its coming soon.

Vendor response

Thanks so much for the review, these are fantastic results! Could you drop us a quick message at info@smartway2.com so we can get in touch regarding the features you mentioned,? Some are already available.

JL
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Joe L.

Oil & Energy, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect fit for our desk booking requirements

Reviewed 13 days ago

As stated above this was required for desk booking, however we have since rolled out VR, EV and other functionality across multiple sites. We have very little support calls come through from users and overall positive feedback since the service was bedded in.

Pros

The application works very well, but the support given has been exceptional. This was originally required for desk booking during covid but the business quickly took to the system and have been requesting further functionality since. The majority of, if not all, of this functionality has had tight deadlines however these have been hit due to our incredibly respondent Account Manager.

Cons

It would be useful to have some communication about new features/updates coming up.

EW
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Emily W.

Government Administration, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Desk booking to support new ways of working

Reviewed a year ago

Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices,

Pros

That we could prepopulate a set of check points before employees could book a desk - This feature was valuable to support employees returning during the pandemic.

Cons

A feature that would be good to incorporate is if you could be taken straight to the floor you regularly book desks on as a default instead of having to select each time.

CD
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Clare D.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Brilliant solution for managing office space post Covid 19

Reviewed 2 years ago

We've been able to be proactive and intentional about making our office space work for staff who are not able to work from home due to space or other issues. The mobile app has the same experience as the desktop app, so our team have been able to identify a safe space to work in, book it out, and understand the rules of the building. We've also been able to use SW2 for our own 'track and trace' efforts to support the safety of anyone coming into our building.

Pros

What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building safely.

Cons

It needs a bit of a look and feel update as it looks a little bit dated, but we're told this is on the way.

DB
AvatarImg

David B.

Civic & Social Organization, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Would 100% recommended

Reviewed 7 months ago

Overall, I'm happy with the system, and look forward to new functions in the system that may help our business.I must say, Raj is by far the best and most approachable person I've met on any contract I've worked on. Nothings is too much. Raj always has the answer and helps make the changes we need and want. Having this type of customer service really makes a difference.

Pros

Easy to use from a user perspective. Easy to use and edit from an Admin perspective. Visually easy to understand and no fuss.

Cons

We have to advise user to press the clear button often to refresh and changes made.

Smartway2 FAQs

Q. What type of pricing plans does Smartway2 offer?

Smartway2 has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription


Q. Who are the typical users of Smartway2?

Smartway2 has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Smartway2 support?

Smartway2 supports the following languages:
Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Turkish

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Q. Does Smartway2 support mobile devices?

Smartway2 supports the following devices:
Android, iPad, iPhone

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Q. Does Smartway2 offer an API?

Yes, Smartway2 has an API available for use.

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Q. What other apps does Smartway2 integrate with?

Smartway2 integrates with the following applications:
Microsoft Outlook, Haltian Empathic Building, Cisco Meraki, Gmail, Brivo Access, TDS Visitor, Okta, Microsoft 365, Tableau, Google Calendar, Ping Identity, Microsoft Power BI

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Q. What level of support does Smartway2 offer?

Smartway2 offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

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