Studio Creatio Pricing, Features, Reviews & Comparison of Alternatives

Studio Creatio

Intelligent low-code and process management platform

4.5/5 (2 reviews)

Studio Creatio overview

What is Studio Creatio?

Studio Creatio (formerly bpm'online studio) is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations.

Business process management
Studio Creatio provides advanced tools to manage business processes of any complexity and type: a built-in intuitive process designer allows to easily model your own processes with the help of multiple preconfigured elements to create business processes, or to use out-of-the-box ones that are based on industry best practices. The system also provides a set of powerful tools designed to help users analyze and monitor process execution metrics. Creatio’s BPM engine enables users to effectively execute large amounts of processes at once while not affecting the overall system performance.

Case management
The system offers top-notch tools to manage unstructured processes that require more creative approaches. Users can dynamically select the best path and activities to achieve better results thanks to the availability of context-based patterns. No tech knowledge is required to build a new process – Creatio users can easily add the necessary steps for every stage as well as change a process sequence, moving the stages and steps to fit their needs with simple to use drag-n-drop tools.

System designer
The Creatio system can be easily customized, which allows users to modify almost every section in accordance with specific business requirements. The Section Wizard enables users to create new and edit existing sections, folders and tabs, and hide unnecessary ones completely or selectively, for example for specific user groups. Because the system has an open configuration, Creatio provides capabilities to broaden functionality of every app as it uses a reliable HTML5 and AJAX technologies and supports the most common standards and protocols.

Core configuration
Studio Creatio includes a set of professional tools for contact and account data management, omnichannel communication, management of organizational structure, task management, etc. All the contact and account information, including the history of interactions, is kept in a single database, and the Smart Data scientist tool enriches it through all open sources. The software enables users to manage their tasks, arrange meetings and plan activities with the help of the built-in calendar. Creatio offers multiple tools for effective communication with customers as well as streamline collaboration within teams and across departments; users can make calls, send e-mails and collaborate in the messenger and enterprise social network (ESN) right from the system.


Starting from
Pricing options
One time license
Free trial
Value for money
View Pricing Plans


Business size



United States, Canada, United Kingdom, Australia

Supported languages

Studio Creatio screenshotBpm’online studio - OverviewStudio Creatio screenshotStudio Creatio screenshotStudio Creatio screenshot

Studio Creatio reviews


Very good

Value for money
Ease of use
Customer support
Daniel Myers

Best CRM

Used daily for 2+ years
Reviewed 2016-09-23
Review Source: GetApp

With the deployment of the bpm’online software, we aligned the work of our marketing, sales and service teams and integrated data from different locations and channels. What our agents liked is that the bpm’online system enabled them to deliver personalized services and to support each client. Business process management capabilities are a huge advantage of bpm’online for us. Moreover, the bpm’online platform is scalable and flexible and meets the changing needs of the travel market. Finally, the implementation process was thoroughly planned which ensured the success of the project.

For us it was an all around change in comparison to our in-house system, so the pros are endless

No cons has been a great transition

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

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Studio Creatio

Used daily for free trial
Reviewed 2020-06-17
Review Source: GetApp

I wanted to create my own CRM suitable and customizable for my Travel Business. I like Creation because it is fairly easy to use, build and execute your own APP.

The Creatio says you don't need to know coding and its a drag and drop process, but I think you should know a somewhat about building and App.

Rating breakdown

Ease of use

Likelihood to recommend: 7/10

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Studio Creatio pricing

Starting from
Pricing options
One time license
Free trial
View Pricing Plans

$25 per user / month (annual contract required).

Creatio offers a number of various editions and pricing, which allows users to select the edition that best fits their business model.

All Creatio licenses include basic support plan, product maintenance and free updates.

Studio Creatio features

Activity Tracking
Audit Trail
Reporting & Statistics
Third Party Integration

Activity Dashboard (571 other apps)
Auditing (362 other apps)
Automatic Notifications (517 other apps)
Billing & Invoicing (301 other apps)
Compliance Management (386 other apps)
Customizable Reporting (415 other apps)
Data Import/Export (390 other apps)
Document Management (316 other apps)
Document Storage (312 other apps)
Inventory Management (425 other apps)
Inventory Tracking (335 other apps)
Real Time Data (340 other apps)
Real Time Reporting (300 other apps)
Workflow Management (426 other apps)

Videos and tutorials

Additional information for Studio Creatio

Key features of Studio Creatio

  • Out-of-the-box processes
  • Business process management
  • BPM platform
  • Runtime process evolution
  • 360 Customer View
  • Project management
  • Marketing campaign management
  • Mobile sales
  • Lead management
  • Knowledge management
  • Collaboration tools
  • Email-marketing and event management
  • Synchronization, integration and import
  • Dashboards, Analytics and Reporting
  • Omnichannel communications
  • Orders and invoices
  • Case and request management
  • Sales forecasting
  • Porduct management
  • Synchronization, integration and import
  • Document and contract automation
  • System designer and unlimited customizations
  • Process designer
  • Business process management engine
  • Process library
  • Process monitoring and analytics
  • Case engine
  • System designer
  • Section wizard
  • Business rules
  • UI customization
  • Real-time performance analytics, diagrams & reports
  • Manage the organizational structure
  • Internal and external communications management
  • Contacts and accounts data management
  • Mobile app customization
  • Mobile app for Android, iOS, and Windows Phone
  • Security and administration
  • Active Directory integration
  • Activity log
  • Data import
  • Online and offline modes
  • Access rights management
  • Real-time analytics
  • Case designer
  • Service catalog
  • Task management
View All Features


Leverage out-of-the-box processes

Accelerate routine operations

Engage with easy to use interface

The system is easy to implement, configure and customize thanks to low-coding technologies.

Availability of powerful mobile application.