NetSuite Pricing, Features, Reviews & Comparison of Alternatives

NetSuite

The World’s Leading, Most Deployed Cloud ERP Solution

4.18/5 (557 reviews)

NetSuite overview

What is NetSuite?

NetSuite is the world's leading cloud ERP solution. Made to scale with your business as it grows and transforms, NetSuite helps you automate operations, efficiently streamline mission-critical processes, decrease IT costs and complexity, and improve real-time visibility and control with built-in business intelligence across your company-- all on one, unified platform.

Trusted by more than 19,000 customers across 200+ countries, NetSuite offers a modern, scalable solution to run all key back-office operations in the cloud. From comprehensive financial management capabilities, including sophisticated revenue management and billing solutions, to inventory, supply chain, eCommerce, and beyond, NetSuite empowers businesses of all sizes, across all industries to unleash innovation and growth.
www.netsuite.com

Pricing

Starting from
$499/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 15 other languages, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish
NetSuite screenshot: Role-based KPIs and Dashboards: CFO Grow Your Business with NetSuiteNetSuite screenshot: Access your business from anywhere, at any timeNetSuite screenshot: Role-based KPIs and Dashboards: ControllerNetSuite screenshot: Optimized for mobile viewingNetSuite screenshot: Role-based KPIs and Dashboards: Inventory Manager

NetSuite reviews

Value for money
Features
Ease of use
Customer support
  3.8
  4.1
  3.8
  3.7
Aaron O'Neal

Controller at Non-Profit Legal Service Provider

Used daily for 1-2 years
Reviewed 2018-12-07
Review Source: Capterra

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.

Pros
User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.

Cons
Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Scott Becker

NetSuite can handle most any business

Used weekly for 2+ years
Reviewed 2020-01-12
Review Source: Capterra

NetSuite is a very stable and customizable software that can handle almost any business. The software works will for midsize businesses as it can be cost prohibitive for smaller companies.

Pros
NetSuite is customizable for most any business. Once set up, the software is easy to use. The software is very stable and reliable. No downtime and you can access it from any web browser.

Cons
Setup can be somewhat complicated. There are so many features to set up you may require professional services to set up the software to be able to use it. NetSuite's licensing fees add up and get expensive with more users and features. Cost can be prohibitive for some smaller businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Josh Cimala

Best ERP System on the market for small to mid-size companies

Used daily for 2+ years
Reviewed 2019-10-28
Review Source: Capterra

Bringing NetSuite into our environment was the single greatest decision I've made as the President of the company. NetSuite has helped realign our internal processes, make us significantly more efficient, and has saved us a significant amount of money while increasing our margins.

Pros
Mobility of use Demand Planning capabilities Finance depth and management

Cons
Cost Project managers lack the knowledge of the developers, which brings about frustrations to the end user on deliverabilities not being met.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Stefanie Shahvar

Don't Use NetSuite

Used daily for 1-2 years
Reviewed 2019-10-22
Review Source: Capterra

Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.

Pros
They sold it really well and their sales team was very enthusiastic and engaging.

Cons
It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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maha mourad

Netsuite evaluation

Used daily for 2+ years
Reviewed 2019-10-25
Review Source: Capterra

Inventory Management, multiple businesses.

Pros
It is dynamic and can do many things, lots of functionality.

Cons
It is very difficult for the average person to work in NS. It takes a lot of training and users must work in specific areas of NS due to this complexity. The trainees make it sound it is easy to use, but it is not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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NetSuite pricing

Starting from
$499/month
Pricing options
Subscription
View Pricing Plans

Pricing available on request.

NetSuite features

API
Activity Dashboard
Audit Trail
Billing & Invoicing
Compliance Management
Data Import/Export
Inventory Management
Inventory Tracking
Real Time Data
Workflow Management

Activity Tracking (298 other apps)
Auditing (332 other apps)
Automatic Notifications (464 other apps)
Customizable Reporting (371 other apps)
Document Management (247 other apps)
Document Storage (274 other apps)
Monitoring (258 other apps)
Real Time Reporting (263 other apps)
Reporting & Statistics (432 other apps)
Third Party Integration (343 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for NetSuite

Key features of NetSuite

  • Accounting, ERP
  • Analytics & dashboards
  • Quoting
  • Mobile Access
  • Workflow engine
  • Role-based security
  • Integration with Microsoft Office & Outlook
  • Sales order management
  • Marketing
  • General Ledger
  • Accounts receivable
  • Accounts payable
  • Tax management
  • Fixed assets management
  • Cash management
  • Generate statements and disclosures
  • Complete global tax and compliance management
  • End-to-end lifecycle management
  • Global currency and exchange rates
  • Fraud prevention
  • Accepts payments through online self-checkout
  • Accounting management
  • Audit trail
  • Barcode scanning
  • Communication management
  • Compliance management
  • Configurable workflow
  • CRM integration
  • Demand management
  • Demand planning
  • Distribution management
  • eCommerce management
  • Electronic payments
  • Employee self service
  • Financial analysis
  • Financial management
  • Fixed asset management
  • General ledger
  • Inventory tracking
  • Invoice management
  • Microsoft Office integration
  • Microsoft Outlook integration
  • Multi-company
  • Multi-currency
  • Multi-language
  • Multi-location
  • Order management
  • Order processing
  • Payroll integration
  • Payroll management
  • Planning tools
  • Procurement management
  • Promotions management
  • Quality assurance
  • Quote management
  • Real time analytics
  • Real time data
  • Real time updates
  • Returns management
  • Revenue recognition
  • Shipping management
  • Supply chain planning
  • Work order management
  • Workflow management
  • Activity dashboard
  • Receipt management
  • Automated scheduling
  • Fraud detection
  • ERP integration
  • Currency conversion
  • Billing & invoicing
  • Data import/export
  • Sales tax management
  • Sales forecasting
  • Issue tracking
  • API
  • Role-based permissions
  • Asset lifecycle management
  • Business intelligence
  • Cash flow statement
  • Approval process control
  • Vacation tracking
  • Product data management
  • Customer service integration
  • Capacity monitoring
  • Contract management
  • Collaboration tools
  • Warehouse management
  • Inventory management
View All Features

Benefits

- Streamline mission critical business processes and free up the time and resources needed to accelerate growth, drive innovation, and remain competitive.
- Access real-time insights into key business performance indicators for a unified view of the organization and a single version of truth-- anywhere and any time.
- Built-in flexibility to scale up or down, spin off, and adopt new business models quickly and easily as your business grows.
- Improved business performance with real-time metrics and role-based dashboards.
- Accelerate your financial close while maintaining compliance with applicable accounting standards.
- Natively integrate our core business system with your customer-facing commerce system for a customizable, customer-specific, pixel perfect experience.