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Change Management Software with Self Service Portal (2026)

Last updated: April 2026

Change Management Software Key Features

    Based on 191 user opinions, we identified 6 features that are important for any product in Change Management Software
  • Support Ticket Management

    Allow customers/users to submit support queries and service requests

    Average user rating

    4.7
  • Incident Management

    Manage and track all disruptions and incidents

    Average user rating

    4.6
  • Collaboration Tools

    Provides a channel for team members to share media files, communicate, and work together

    Average user rating

    4.6
  • Audit Trail

    A record of all activities within the system, including user access, changes made, etc.

    Average user rating

    4.5
  • Document Management

    Store, manage, and track all electronic documents in a centralized location

    Average user rating

    4.8
  • Compliance Management

    Track and manage adherence to policies for any service, product, process, or supplier

    Average user rating

    4.4
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Devices supported


Organization types


User rating


42 software options

Wrike logo

AI powered workflow management platform

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Wrike is a change management platform trusted by more than two million users across the globe. Features include shared Kanban boards, versatile Gantt charts, and custom-built reports. Use Wrike’s intuitive software to adapt quickly and keep your teams on track to achieve their deliverables.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice helps in effective change planning, evaluation and automates the approval process to minimize mundane tasks.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

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BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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Giva logo

Cloud based help desk software for businesses of all sizes

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Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

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Whatfix logo

Accelerate Digital Adoption

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Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Wavity Help & Service Desk logo

Help desk and service Solution

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Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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ESM+Strategy logo

Strategic Planning and Balanced Scorecard Software

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Track the progress of your strategic plan with Balanced Scorecard Software, Strategy Maps, dashboards, and instantly generated exports in PDF, PPT, and Excel.

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GLPI logo

GLPI is an IT Service Management software.

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GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

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Xurrent logo

Service Management for the Modern Enterprise

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Xurrent unifies ITSM, ESM, and ITOM on one secure platform with Sera AI and a native virtual agent included. Go live in about five weeks, automate work with low code, deflect requests with self-service, and cut MTTR with AI summaries, routing, and real-time visibility.

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IdeaScale logo

Leading Idea and Innovation Management Software

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IdeaScale is the leading Idea and Innovation Management Software that empowers organizations to crowdsource ideas from its business ecosystem of employees, customers, partners, industry, and academia, collaborate on a mass scale and execute the best ideas.

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Faddom logo

Real-time dependency mapping made easy.

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Reduce change risk with Faddom's live dependency maps. Simulate change impacts before rollout. No installs, zero disruption.

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Lemon Learning logo

Digital adoption, training, and change management software

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Lemon Learning is a digital adoption platform aiming at empowering employees to become fully-fledged players in digitalization. Directly integrated into users' software whatever their nature (CRM, HRIS, ERP, etc.), Lemon Learning help users navigate through their daily business processes.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Fully integrated change management with workflow support, custom forms and configurable approval

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Spekit logo

AI-powered sales enablement and content management platform.

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Spekit is the modern sales enablement platform that unifies sales content and learning to enable your reps in their flow of work with AI Sidekick, the most contextual Just-in-Time Sales Assistant™.

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tts performance suite logo

Market-leading digital adoption platform (DAP)

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tts performance suite is a market-leading DAP used by global enterprises and organizations, including Fortune 500 companies. It is designed for company-wide digital transformation and provides employees with the necessary information for their daily work in digital workplaces.

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Intelligent Service Management logo

Service desk & IT service management

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ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.

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ClickLearn logo

Automatic content creation for greater user adoption and ROI

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ClickLearn is a Digital Adoption Platform that captures work processes in enterprise software to generate training content and documentation. It produces learning materials in seven formats and supports over forty-five languages, creating customizable eLearning portals with automatic updates. ClickLearn works across platforms like ERPs, CRMs, and Windows applications, helping organizations improve user adoption during software implementations.

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BrainStorm logo

Transform the way your users tackle software adoption.

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BrainStorm QuickHelp helps mid-size and enterprise companies dramatically improve change management initiatives. Our highly personalized approach to change management reduces user frustration, alleviates IT workloads, and helps organizations achieve their change management goals.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Apty logo

World's fastest-growing on-screen guidance platform

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Enterprise Adoption at Scale

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