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One platform to streamline your entire business

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Bonsai Pricing, Features, Reviews and Alternatives

Bonsai product overview

Price starts from

10

/user

Per month

What is Bonsai?

Bonsai is a one-stop platform for creative and digital agencies, consultancies and professional service providers. It is designed to provide businesses with a complete and real-time overview of their business. Simplify your business operations and consolidate your projects, clients and team into one integrated, easy-to-use platform. From contracts, proposals and project management to client billing, resource planning and revenue tracking, we've got you covered.

Key benefits of using Bonsai

Bonsai Team Time Tracking - Team capacity and utilization rate at a glance:
Get an instant report of your team's tracked hours with accurate timesheets & see who's over capacity at a glance. Monitor your business's utilization & get clarity on your team's efficiency & profitability. Fully integrated into project management & billing.

Bonsai Project Management - Keep your projects on track and on budget:
Assign projects & tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets & avoid unexpected costs. Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work.

Bonsai CRM - Keep clients & projects organized in one place:
Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them.








Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Videos
Live Online
Webinars

Bonsai pricing information

Value for money

4.4

/5

77

Starting from

10

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Bonsai features

Functionality

4.3

/5

77

Total features

198

26 categories

Most valued features by users

Task Management
Collaboration Tools
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
Access Controls/Permissions
Prioritization
Reporting/Analytics

Functionality contenders

Bonsai users reviews

Overall Rating

4.6

/5

77

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

62

8

2

2

3

Pros
I love how easy it was to whitelabel and have a customer portal that easily looked like it was a part of our website.
So easy to use and packed full of awesomeness. Seamless integration it was a great free trial and we will move forward.
I love the customer service and once they get back with you they seem genuinely interested in providing solutions.
Cons
I had to cancel my credit card for fear of it being compromised and not being able to get into my account despite my doing what they said.
Poor customer service and lack of response from their team.
The contract system can be hard to use, the custom fields are limited.

Overall rating contenders

CS
AvatarImg

Christopher S.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Solid Small Business Solution that grows with you.

Reviewed a year ago

It was a good experience and we will continue to use it.

Pros

I liked how it kept track of our Tax payments and let us automatically set money aside for taxes.

Cons

The fact that our clients can't see their tasks.

VC
AvatarImg

Victor C.

Design, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An ever improving platform that makes freelancing a breeze

Reviewed a year ago

Overall, I love this platform. It's straightforward and pleasant to look at. Once the mobile application can action creating proposals and contracts, making projects, adding clients and not just acting as a "review what's up in your business" companion application...

Pros

The ease of creating projects, setting up and sending proposals, and tracking billing.

Cons

Sometimes projects move quickly, and certain actions have to become manual. Expense tracking can be tricky as well — I've had issues (likely bugs) where my expenses double or even triple which throws off P&L reports. The mobile application is VERY limited, often defaulting to the desktop version for common actions.

AvatarImg

Verified reviewer

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Shady business practices and terrible customer service

Reviewed 6 months ago

Horrible experience, they have their system setup to auto charge you after the trial expires and don't send any sort of email notifications to let you know you're trial is being paid. Customer service is useless and not helpful. Please check other reviews as t here are plenty of examples from others of cancelling of accounts and holding customer paid funds.

Pros

I wouldn't recommend bonsai to anyone who runs a business

Cons

Shady business practices and terrible customer service

CG
AvatarImg

Celia G.

Design, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best app for entrepreneurs and service providers!

Reviewed a year ago

It's been a year that I manage all my client contracts, proposals and bills with Bonsai and it has been a game changer! Thanks for this wonderful app! I always recommend it to my entrepreneur friends and colleagues that want to launch their business!

Pros

I love the ease of use of Bonsai, its personalized templates and the modern aspect of the app. As a designer I need to have good looking proposal and the app makes it really easy to customize documents.

Cons

The fees that are applied when the client pays online can be a pain point for some of my clients, and can extend to more than 3%. Bonsai is a great app but I would love to have lowers payment fees to keep my prices as they appear on my proposals.

YH
AvatarImg

Yeshe H.

Design, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Consulting Business MVP

Reviewed a year ago

Our overall experience with bonsai is overwhelmingly positive, especially with their great customer support and their steady flow of new features. I don’t foresee us outgrowing bonsai, as the features and tools are easily scalable to service-based businesses of any size.

Pros

Bonsai is invaluable to us as it handles some of the most important aspects of our business. Time tracking, task management, invoicing, collecting payments, expense tracking are all handled via a user-friendly interface (website, extension, macOS app, iOS app). Bonsai is our MVT (most valuable tool)!

Cons

Above all else, we use bonsai for accurate time tracking on projects, so when the mac app and website suddenly wouldn’t allow us to log in, we were frustrated. Thankfully, bonsai came through with a fix that solved it.

Bonsai FAQs

Q. What type of pricing plans does Bonsai offer?

Bonsai has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Bonsai?

Bonsai has the following typical customers:
Small Business


Q. What languages does Bonsai support?

Bonsai supports the following languages:
English


Q. Does Bonsai support mobile devices?

Bonsai supports the following devices:
Android, iPad, iPhone


Q. Does Bonsai offer an API?

No, Bonsai does not have an API available.


Q. What other apps does Bonsai integrate with?

Bonsai integrates with the following applications:
Calendly, Zapier, Gmail, Trello, Google Drive, Slack, QuickBooks Online, ClickUp, Google Calendar, Xero, HubSpot CRM, Google Sheets


Q. What level of support does Bonsai offer?

Bonsai offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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