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Bonsai Logo

One platform to streamline your entire business

Last updated: January 2025

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Bonsai - 2025 Pricing, Features, Reviews & Alternatives

What is Bonsai?

Bonsai is a one-stop platform for creative and digital agencies, consultancies and professional service providers. It is designed to provide businesses with a complete and real-time overview of their business. Simplify your business operations and consolidate your projects, clients and team into one integrated, easy-to-use platform. From contracts, proposals and project management to client billing, resource planning and revenue tracking, we've got you covered.

Benefits of using Bonsai

Bonsai Team Time Tracking - Team capacity and utilization rate at a glance:
Get an instant report of your team's tracked hours with accurate timesheets & see who's over capacity at a glance. Monitor your business's utilization & get clarity on your team's efficiency & profitability. Fully integrated into project management & billing.

Bonsai Project Management - Keep your projects on track and on budget:
Assign projects & tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets & avoid unexpected costs. Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work.

Bonsai CRM - Keep clients & projects organized in one place:
Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them.








Starting from

9

/user

Per month

view pricing plans
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Bonsai’s pros and cons based on 89 verified reviews

To identify what users like and dislike about Bonsai, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

Verified reviewer profile picture
Verified reviewer profile picture
To determine these pros and cons insights, we analyzed responses from 89 verified reviews

Efficient invoicing and contracts

86% of reviewers feel positive about Bonsai's invoicing and contracts. Some users report that the platform simplifies the creation and customization of professional contracts and invoices, which helps maintain their branding. Reviewers appreciate the ability to manage proposals, contracts, invoices, and tasks in one app, streamlining their workflow. They find the built-in time tracking tool useful for accurate billing, and the client portal enhances client interactions by allowing easy access to invoices and project files. Users also value the automated updates and flexible online payment options, which make financial management hassle-free.

See related user reviews

“Super easy interface for on boarding clients; creating custom contracts and project proposals and then managing them ongoing; sending recurring invoices and expenses.”
“I like being able to streamline proposal creation and manage proposals, contracts, invoices, and tasks in one app.”

High Costs and Fees

44% of reviewers feel negative about Bonsai's value for money/pricing. Some reviewers find it cost-effective for combining multiple tools. They appreciate the reasonable pricing and find it a good investment. Users think the free trial is beneficial. However, some users report it can be expensive with additional fees. They find the need to upgrade frustrating.

Verified reviewer profile picture

See related user reviews

“I pay nearly $500 a year for their basic business services, and they charged me an additional $300 in transaction fees for my first two transactions and would not let me access the fund for over two weeks.”
“The cost for the platform seems to keep rising and is a touch much for having a lot of functions that we dont use.”

Bonsai's key features

Most critical features, based on insights from Bonsai users:

Invoice Creation
Payment Processing
Electronic Signature
Online Invoicing
Online Time Tracking
Invoice History

All Bonsai features

Features rating:

Billing & Invoicing
Time Tracking
Templates
Calendar Sync
Calendar/Reminder System
Task Scheduling
Task Progress Tracking
Contact Management
Contract Drafting
Task Editing
Customer Database
Invoice Processing
Customizable Invoices
Status Tracking
Real-Time Updates
Drag & Drop
Scheduling
Email Reminders
Expense Tracking
Project Management
Billable & Non-Billable Hours
Workflow Management
Timesheet Management
Project Time Tracking
Access Controls/Permissions
Digital Signature
Reminders
Appointment Management
Tax Calculation
Client Management
Task Management
Customizable Templates
Online Booking
Quotes/Estimates
Online Payments
Time & Expense Tracking
Collaboration Tools
Calendar Management
CRM
Confirmations/Reminders
Financial Management
Document Management
Mobile Payments
Third-Party Integrations
Receipt Management
Pre-built Templates
Real-time Scheduling
Real-Time Reporting
Project Templates
Recurring Appointments
Planning Tools
@mentions
Recurring Tasks
Project Billing
Recurring/Subscription Billing
Reporting & Statistics
Reporting/Analytics
Task Planning
Project Scheduling
Progress Tracking
Project Tracking
Progress Reports
Project Workflow
Productivity Analysis
Projections
Process/Workflow Automation
Prioritization
Proposal Generation
Project Planning/Scheduling
Predictive Analytics
QuickBooks Integration
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Project Planning
Task Tagging
Tax Management
Tax Planning
Team Collaboration
Team Management
Template Management
Time Tracking by Client
Time Tracking by Project
Timeline Management
Timer
To-Do List
Traditional Methodologies
User Management
Utilization Reporting
Vacation/Leave Tracking
Visual Analytics
Visual Workflow Management
Visualization
Web Forms
Workflow Configuration
Reporting/Project Tracking
Resource Allocation & Planning
Resource Management
Resource Scheduling
Roadmapping
Role-Based Permissions
Rules-Based Workflow
Sales Pipeline Management
Search/Filter
Segmentation
Self Service Portal
Session Notes
Spreadsheet View
SSL Security
Sub-Task Management
Summary Reports
Supports Scrum
Surveys & Feedback
Tagging
Task Board View
Task Import
Categorization/Grouping
Client Portal
Color Codes/Icons
Commenting/Notes
Communication Management
Completion Tracking
Configurable Workflow
Contact Database
Content Library
Cost-to-Completion Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Deadline Management
Dependency Tracking
Document Automation
Document Generation
Document Review
Document Storage
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Agile Methodologies
Alerts/Notifications
Appointment Scheduling
Approval Process Control
Assignment Management
Automated Scheduling
Automatic Billing
Automatic Formatting
Availability Management
Bar Chart
Billable Items Tracking
Billing Portal
Billing Rate Management
Booking Management
Budget Management
Budgeting/Forecasting
Business Process Automation
Capacity Management
Document Templates
Interaction Tracking
Invoice Management
Issue Tracking
Kanban Board
Key Performance Indicators
KPI Monitoring
Labor Forecasting
Lead Generation
Lead Management
Leave Tracking
Marketing Automation
Milestone Tracking
Mobile App
Monitoring
Multi-board
Multi-Currency
Multiple Billing Rates
Multiple Projects
No-Code
Overtime Calculation
Percent-Complete Tracking
Performance Metrics
Due Date Tracking
Electronic Payments
Employee Database
Employee Management
Employee Time Tracking
Estimating
Event Calendar
Event Scheduling
Expense Management
Feedback Management
File Management
File Sharing
Financial Analysis
For AEC Industry
For Lawyers
For Small Businesses
Forecasting
Forms Creation & Design
Forms Management
Gantt/Timeline View
Group Scheduling
Hourly Billing

Bonsai awards

Bonsai alternatives

Bonsai logo
4.6
(89)
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Starting from

9

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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QuickBooks Enterprise logo
4.5
(20.7K)
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2210

Per year

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NetSuite logo
4.2
(1.7K)
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Empty state illustration for "No pricing info"

No pricing info

Free trial
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Customer Support
Avaza logo
4.6
(455)
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Starting from

11.95

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Bonsai pricing

Starting from

9

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about Bonsai price and value

Value for money rating:

Of 25 reviews that provide robust commentary on Bonsai's price and value, 56% mention it in a positive light.

Some reviewers feel that Bonsai offers a cost-effective solution by combining CRM, project management, proposal and contract management, e-signature, scheduling, and time tracking tools in one platform. They appreciate the reasonable pricing for the comprehensive features provided and find it a good investment for their business. Users think the free trial and the ability to extend it are beneficial. However, some users report that the platform can be expensive, especially with additional transaction fees and rising costs. They find the need to upgrade for certain features, like custom branding, frustrating and feel that the price increases are not always justified by new features.

Check .

To see what individual users think of Bonsai's cost and value, check out the review excerpts below.

“It is the most cost-effective software out there to have CRM, project management, proposal & contract management, e-signature, scheduling/booking, time & expense tracking tools in one single place.”
“Its combination of reasonable pricing and comprehensive features makes it unbeatable.”
“They charge ridiculous transaction fees and then hold your money up for weeks after the payment has been made.”

Bonsai integrations (14)

Integrations rated by users

We looked through 89 user reviews, to identify which products are mentioned as Bonsai integrations, and what is the users perception.

Google Drive logo
Google Drive

Integration rating: 5.0 (2)

How do use a lot of information from my Google Drive that automatically gets and put it into my Bonsai.

MA

Mike Adams

Owner

Calendly logo
Calendly

Integration rating: 5.0 (1)

Works hand-in-hand and was extremely easy to integrate. Bonsai basically did everything for me.

MA

Mike Adams

Owner

Gmail logo
Gmail

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

Slack logo
Slack

Integration rating: 5.0 (1)

OneDrive logo
OneDrive

Integration rating: 5.0 (1)

Bonsai support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Videos
Live Online
Webinars

Bonsai reviews

Overall rating

4.6

/5

89

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

70

12

2

2

3

Pros
“I love how easy it was to whitelabel and have a customer portal that easily looked like it was a part of our website.”
“So easy to use and packed full of awesomeness. Seamless integration it was a great free trial and we will move forward.”
“I love the customer service and once they get back with you they seem genuinely interested in providing solutions.”
Cons
“I had to cancel my credit card for fear of it being compromised and not being able to get into my account despite my doing what they said.”
“Poor customer service and lack of response from their team.”
“The contract system can be hard to use, the custom fields are limited.”

Bonsai FAQs

Q. What type of pricing plans does Bonsai offer?

Bonsai has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Bonsai?

Bonsai has the following typical customers:
Small Business


Q. What languages does Bonsai support?

Bonsai supports the following languages:
English


Q. Does Bonsai support mobile devices?

Bonsai supports the following devices:
Android, iPad, iPhone


Q. Does Bonsai offer an API?

No, Bonsai does not have an API available.


Q. What other apps does Bonsai integrate with?

Bonsai integrates with the following applications:
Calendly, Zapier, Gmail, Trello, Google Drive, Slack, QuickBooks Online, ClickUp, Google Calendar, Xero, HubSpot CRM, Google Sheets


Q. What level of support does Bonsai offer?

Bonsai offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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