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Intervals Reviews
Reviews summary
Overall rating
4.5
70
5
4
3
2
1
41
23
6
0
0
Pros
AC
Alisa C.
ZZ
Zsombor Z.
MH
Moataz H.
Cons
MG
Mark G.
MG
Mark G.
KW
Kevin W.
70 reviews
Recommended
Alexey S.
Telecommunications, 51-200 employees
Used daily for less than 6 months
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We are using Intervals mostly to collect timesheets in our company from the employees.
- easy of use and navigation to setup the system - easy to use by employees to report time - automated invoicing feature - licensing model, you paid for the product not per company person
- use roles: it will be good to have additional role of manager that can view only selected projects and can approve timesheets
Thank you for the feedback. Regarding managers, you are correct that only administrator level users can approve timesheets but which projects managers have access to can be controlled. With resources, executives, and managers you can control which projects they can see. Only administrator level users see all projects.
Leif L.
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Being an R&D Manager this on-line tool has helped me a lot in my work. Project planning, task management, time tracking, graphical presentation, tables and lots of useful tools; It's all here. I have used it in various companies and the own one-man consultancy. I appreciate That it is easy to change the plan and cost as the needs change in terms of the number of projects and co-workers. Sometimes I have looked for alternative similar solutions but found Intervals being very good and cost-effective for my needs. I can always show good facts for senior management or customers when needed. It's easy for the team to allocate, prioritize and manage tasks with Intervals. I really recommend it!
No pros were added to this review
No cons were added to this review
Leif, thank you for the thoughtful review and your years of commitment to our software. We're glad to hear Intervals is a good fit for your business. And we appreciate the recommendations! We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Liz S.
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
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Intervals is very easy to use and intuitive. The level of customer service that the Intervals team provides is really my favorite part of the experience. If you have a question, recommendation or comment, the Intervals team is very easy to get in touch with and responsive. The team also listens to your recommendations and provides guidance or edits to the system based on your needs.
It is very intuitive and easy to navigate. There is more than one way to accomplish something and features that simplify what you're trying to accomplish.
From my experience, Intervals is not the best software to use for accounting purposes. I'm still learning my way around the software though.
Pamela G.
Human Resources, 11-50 employees
Used daily for 1-2 years
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Overall this tool has done what we need it to do. I would like to see QuickBooks integration at the click of a button. Also, without a 'live chat' or phone number to call, customer support in inadequate.
The price and ease of installation.
Lack of customer support
Thank you for taking the time to review Intervals. We appreciate the feedback. We do our best to provide quick responses using email support, but we can understand how a live chat or phone number may be more adequate. We've made note of this idea. Meanwhile, we'd love to hear more about how we can make our QuickBooks integration more intuitive. Please feel free to follow up with us at support@myintervals.com
Anonymous Reviewer
Verified reviewer
Legal Services, 501-1,000 employees
Used monthly for 1-2 years
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I've been using Intervals to keep track of tasks for the past year now and I can say that it is very easy to use and learning navigation is a breeze. There hasn't been any major issues around missing tasks/data or malfunctioning. Very pleased with being able to drag and drop files.
Since my marketing team has switched around, there are inconsistencies within Milestones/tasks, but I suppose that's more of a user con (i.e. there is no way to fix if old tasks do not follow the same format as new projects/tasks). Communication between tasks and larger milestones can be difficult and less intuitive to follow, especially if the Milestone spans several months work.
Tad S.
Used daily for less than 6 months
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Records time.
Reports are easy. The system forces me to record time in an orderly fashion. Reports come out beautifully. I do like how, if it is set up correctly to begin with, the tasks wind up right where they are supposed to be and clients are clear about what work has been done given the reports.
It is cumbersome to get to tasks in projects. The "filtering" process as a way to find tasks or projects is a little too many steps.
Jennifer C.
Verified reviewer
Computer Software, 51-200 employees
Used daily for 2+ years
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It helps us easily communicate updates and changes that need to be made to campaigns, while notifying everyone working on the project at one time.
There isn't much flexibility within the tool, and it is hard to find tasks, projects, and documents at times.
Jay A.
Computer Software, 11-50 employees
Used weekly for 6-12 months
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Intervals is great. If you need project management software that isn't bloated with features but has enough to get the job done, this is it.
Very affordable for all of the features Great UI and user experience Flexible, lots of options but not too many that's its overwhelming Awesome customer support
Not many cons. The documentation was a bit lackluster, but as you use the platform you can figure most of it out.
Anonymous Reviewer
Verified reviewer
Consumer Goods, self-employed
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Love the ability to toggle into weekly time summary displays. Been very insightful having a clear snapshot
Lots of information, takes a bit of time to digest and understand
David R.
Verified reviewer
Marketing and Advertising, 1-10 employees
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I reviewed more 20 systems before I settled on Intervals. I've been using Intervals for about 5 years because it helps me track, manage and understand our most valuable resource - time. It's speed and ease of use are nearly transparent, until we need the information. Then it provides us, and our clients, full accountability and has allowed us to capture and bill for more of our time than possible before.
Ease of use (get everywhere from anywhere) Great support from the authors Frequent updates and additions Loading speed of application Flexible billing options Exports seamlessly to Quickbooks for accurate billing
Minor details that are more preferences for my work style than functional issues.
Adam W.
Verified reviewer
Health, Wellness and Fitness, 1-10 employees
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If you are a business owner or project manager looking for a way to organize your business and yourself, I recommend you look no further. Intervals Project management is amazing. I have been running my graphic design firm using this software for the past 7+ years. I have added to several other ventures I am involved with. Simple and ease of use without unnecessary bells and whistles makes Intervals my choice in project management software.
Low Cost All you need to organize any business Amazing Email handling Great user role system, well thought out for an agency or other firm Has not been down or offline for us for 7+ years
None
John H.
Information Technology and Services, 11-50 employees
Used other for 1-2 years
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We were able to enter job tasks and track them pretty easily.
It was a little harder to use than competitors, it also lacked a lot of features we needed as a company.
Jason L.
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Project functionality is great, but more customization when it comes to invoices would be great. It would be nice if it named your invoice based on the customer and date, instead of just invoice.pdf.
No pros were added to this review
No cons were added to this review
Jason, thank you for the review. We can understand that more customization with invoices would be a great help. Although we don't have any plans for it currently, we might add more features in the future to make invoicing more flexible. We also wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.
Javi G.
Computer Software, 1-10 employees
Used daily for less than 6 months
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Project management, and ease of putting the hours dedicated to each project.
it's very easy to use and timers for task it's very comfortable to control this. Daily mails with the memorandum of the tasks expired are very well
I think it is an application that is growing and there are enough things to be complete, but I think they are in it, for example, there would be a type of cost typology. You can not define neither days of work nor ability to work.
Javi, thank you for the review. We're glad to hear Intervals is a good fit for your business. We'd love to hear more about your thoughts on cost typology and defining days and abilities to work. We've recently launched a new interface, called Modernistic, that might help streamline projects. It can be found under the Settings & Defaults / Themes section on your account.
Moataz H.
Oil & Energy, 10,001+ employees
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Its a smart easy to use and the timing they gave to you for free trail give you a very good experience that will end by activate one of the 4 packages
Its giving you a chance to try the software before buying it, which is very smart because you will like the software and will ending buying it
The price listing still a little bit high, need to reconsider
Jeff D.
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We use this every day to track time and set project alerts. It's been a great and easy to use and share with our employees.
No pros were added to this review
No cons were added to this review
Jeff, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.
Nick M.
Verified reviewer
Design, 1-10 employees
Used weekly for 1-2 years
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Not a big fan of this solution, however forced to use it with a client. Its power lies in reporting and billing
Its reporting features are I believe what keeps it a competitor.
The UI is not up to par for a tool in this day and age. Everything seams to take 2 or 3 steps, things you would expect should be simple are often counter intuitive.
Toby F.
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As a small business, MyIntervals hits all the key points we need to successfully manage our projects easily and cost effectively.
No pros were added to this review
No cons were added to this review
Toby, thank you for the glowing review, and for your five years of continued business. We wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.
Anonymous Reviewer
Verified reviewer
Law Practice, self-employed
Used monthly for less than 6 months
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Intervals is a useful site for tracking the time that I have spent on a file, so that I know how many hours to bill for. There is also a very handy feature on the site: they have a time clock on the site that you can have running to know exactly how much time you have spent on a client's file.
There is nothing that I don't like about Intervals.
Ami H.
Verified reviewer
Marketing and Advertising, 51-200 employees
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No pros were added to this review
No cons were added to this review
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