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Intervals

Time tracking, task management, & project management.

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(33)

Intervals Reviews

Overall rating

4.5

/5

75

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.68/10

Reviews by rating

Pros and cons

The Intervals team listens when we ask for specific features, and updates the software to make it better and better. I love how easy it is to use and to keep track of our projects and tasks.
Nice API, you can take all your data and do whatever you want with it. The request management system is pretty good.
Its giving you a chance to try the software before buying it, which is very smart because you will like the software and will ending buying it.
Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often.
We previously had a system that no one (including me) used because it was not at all intuitive and was a poor fit with what we needed.
We have integrated it via its API with our in-house issue tracking software: the integration was a little awkward but once set-up hasn't given us any problems.
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75 reviews

Recommended

ZZ
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Zsombor Z.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TimeTask is the best project management tool with time booking functionality

Reviewed 7 years ago

After trying several time booking and project management software this is the best one that brings together these two things. I am using it for more than 8 years now. It is just great, for small projects and for bigger ones too.

Pros

1. Time tracking, easy to track time 2. Simple interface 3. Very nice pricing model 4. Nice API, you can take all your data and do whatever you want with it 5. The request management system is pretty good 6.

Cons

1. Very fixed, cannot be configured to custom needs (custom fields would be great) 2. Mobile client for easy time entry would be great 3. Invoicing is not very flexible to cover all needs 4. The user rights / roles system could be a bit better organized 5. The attachment handling could be done better

Vendor response

Zsombor, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback. We've added your ideas to our feature development notes. But I also wanted to let you know we are in the early stages of developing a mobile client. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

KW
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Kevin W.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Does What It Says It Will Do

Reviewed 6 years ago

We used Intervals for several years and have never encountered a bug. It replaced an in-house product. The management types like the reporting and dashboard facilities. For ordinary users it is straightforward to enter time and navigate around. The problem is getting users to do it regularly - but that is a problem with the humans not the software! There are lots of power-user features (e.g....

Pros

Ease of use. Simplicity in the UI with power-features not far away

Cons

Nothing. I wish more software was this straightforward (and I'm looking at you Microsoft Office...)

Vendor response

Kevin, thank you for the encouraging review. We're glad to hear that Intervals is a good fit for your business. I wanted to point out that Intervals has a new look. It's called Modernistic and is a theme that can be found in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.

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Jennifer C.

Computer Software, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Intervals has helped us manage the projects we work on with external teams.

Reviewed 5 years ago
Pros

It helps us easily communicate updates and changes that need to be made to campaigns, while notifying everyone working on the project at one time.

Cons

There isn't much flexibility within the tool, and it is hard to find tasks, projects, and documents at times.

AC
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Alisa C.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best time- and task-tracking software around

Reviewed 7 years ago

Intervals has changed the way we work. As a distributed company, our team members are located across the globe. Intervals allows us to follow tasks together, track their status, assign them to each other, set up milestones and timelines, and keep track of everything, including tracking our time, in one place. It's easy to use and the best software of its type that we've used so far. The Intervals team listens when we ask for specific features, and updates the software to make it better and better. I love how easy it is to use and to keep track of our projects and tasks.

Pros

Ease of use, responsiveness of the Intervals team when we have questions or suggestions. Being able to track time and generate reports in the project management software helps us easily track our projects.

Cons

There is one feature I'd like to see, optionally emailing a team member about a particularly urgent task or one where the team member is a follower vs assignee. But that's a minor quibble, compared to all Intervals has to offer.

Vendor response

Alisa, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate you sharing your thoughts on how we can make Intervals better. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

AV
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Andre V.

1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rock solid - powerful - affordable - Project management tool

Reviewed 7 years ago

We have been using Intervals for 6 years and it is still the perfect tool for our engineering company. We trust this tool as our central (and only) hours worked database. We use it to bill our customers, to pay our employees and to follow the progress of of our projects too! It has performed flawlessly for 6 years and it is simply fantastic!!!

Pros

- Cloud-based. A must for us as our employees can work from where ever they are - Reliable - never lost data or obtained a bad report - Powerful - The data in the database can be analyzed in many different ways as provided by the built-in reports. Easy export to external processing tools if necessary. - PERFECT for project-based companies. Perfect!

Cons

Not much. Some may find it more complicated than simpler tools, but that is the price to pay to enjoy a professional grade tool...

Vendor response

Andre, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

BO
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Brian O.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All that Project Management AND a bag of chips

Reviewed 7 years ago

Seriously, running a fast-paced, and fast-growing creative agency isn't easy. I've seen our average "active" Intervals projects double in less than two years from around 20 to about 40 at a time. After hours of comparison we chose Intervals more than 3 years ago and I haven't looked back since. The competition didn't have the level of detail I (we) required.

Pros

Intervals offers us the ability to set custom statuses, priorities, worktypes and SO much more. Dig down to the granular detail with their graphs and charts. As we grow, our team continues to utilize more and more of their unique functions.

Cons

Other than not having a mobile phone app yet, this project management tool rocks!

Vendor response

Brian, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback and wanted to let you know we are in the early stages of developing a mobile app. And, we've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

LL
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Lukas L.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We are using Intervals since many years and overall we are very happy with it.

Reviewed 6 years ago
Pros

We really like that it's not just another ticket system, but also can be used as time tracking and project management-tool.

Cons

We would like to see more customization features - we have a lot of users which don't want to go very deep into a new software and the loads of features is way too complicated for them. For example, it would be great to have an option that a project haven't got any modules or milestones and then none of these options would be shown.

Vendor response

Lukas, thank you for the thoughtful review. We're glad to hear Intervals is a good fit for your business. We can understand how limiting the interface to only what's being used could be helpful. We'll add this idea to our list of potential improvements. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

AR
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Amir R.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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good, but could be better...

Reviewed 6 years ago

i've been using intervals for a few years now. basicaly, it answers our needs, but the main thing I feel missing is an integration to services like zapier, which are the only way to sync with our sales CRM... second, i think the task view should be much more intuitive. thanks!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for the feedback. We are considering integrating with Zapier and appreciate the feedback. We have been rolling out more and more integrations and Zapier has a good chance of making the list. Regarding the task listing, we are actively working on overhauling the user interface and the task listing will be changing. If you have any specific questions about the changes please contact our support team (support@myintervals.com).

SK
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Stan K.

Internet, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Almost perfect

Reviewed 6 years ago

Ive been using Intervals for time keeping for my small company for several years now. I know that Intervals does much more than I use it for. However for my purposes it seems adequate. My staff wants me to switch to Harvest or even basecamp, I like you guys and continue.

Pros

Time tracking, timer, ease of task assigning, reliable

Cons

Sometimes employees cant figure out where and how to enter their hours and their hours get lost. If they dont use the specific tasks, or task criteria, I dont see their hours. Its weird I know

Vendor response

Thank you for weighing in with your feedback, Stan. We appreciate the feedback on the time tracking usability. We are currently working on redesigning the interface and we are improving on time tracking in the process. If you'd like to be a beta tester please reach out to us at support@myintervals.com. We'd love to find out more about how we can help employees understand time tracking better with our redesign.

JH
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Jennifer H.

Design, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable and Productive

Reviewed 5 months ago

We have been using Intervals for a while without issues. We like that handy new features are regularly added to the software.

Pros

It is facilitated in the cloud, so it works any place we want it to, whether it's representatives on-site in our office or at client offices. Uptime is great, and we haven't experienced any blackouts or information disappearance.

Cons

Somewhat of a high expectation to learn and adapt quickly as opposed to other programs in a similar classification, yet, that is normal with a new and effective piece of programming.

CD
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Cynthia D.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Time Tracking Management for Development Shops

Reviewed 7 years ago

We've tried so many time tracking systems and Intervals has been meeting our needs for our software development, project manage and support teams for about 3 years now.

Pros

easy of use and flexibility to really address our needs in time tracking.

Cons

would like ability to tie specific tasks together to be able to show A needs to be done before B. there are workaround using task statuses, due dates and milestones, though.

Vendor response

Cynthia, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your thoughts on tying tasks together and we can see how that would help with your workflow. We've made note of this idea. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

DB
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Dmitri B.

Oil & Energy, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Yes, I gave it all five stars

Reviewed 7 years ago

What we really appreciate is attention to details. One of the best user interfaces (UI) out of many web applications we used for the last 3 or 4 years. Very intuitive. Reporting tools are priceless! Overall a great application, would recommend it to anyone wholeheartedly!

Pros

Great user interface Reporting tools Value for the money

Cons

No cons were added to this review

Vendor response

Dmitri, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

GB
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Guilherme B.

Internet, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quality and consistency with low price

Reviewed 6 years ago

Intervals was a key tool for establishing processes within the company, along with our customers. The cost-effectiveness of Intervals is the best for time tracking and project management tools.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Guilherme, thank you for the glowing review, and for your years of continued business. We wanted to let you know we've launched a new look. Check out the Modernistic theme in the Settings & Defaults section of your account. The new interface makes Intervals even easier to use than before.

DR
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Dave R.

Printing, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intervals

Reviewed 4 years ago

Intervals moved our team away from tracking development on individual spreadsheets and brought us into a place with transparency.

Pros

The software is easy to set up, administer, and customize to reflect the way our business works.

Cons

There is some structure to the design that works well for us but does present some inflexibility as well.

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Supi m.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Generally very nice. Simple and Intuitive

Reviewed 5 years ago

the outstanding amount limitation is a real problem since it gets cumbersome to list out the hours for a particular month, group it into various worktypes since the charges are different and then calculate the total amount manually for a particular period. would be wonderful to have that feature. Otherwise it has been a overall good experience

Pros

Simplicity Affordability user roles client management

Cons

no option to view the outstanding amount up until a certain period !! for e.g. I have no option to view the outstanding amount till August or september

Vendor response

Thank you for taking the time to review our software. I wanted to point out a few features that show the outstanding amount in real-time. First is the Estimate vs Actual page. The link is in the left column of the project profile. This page will show the actual hours compared to estimated ours, and calculate the outstanding amount. The Project Landscape report includes this information as well. If neither of those are what you are looking for, please reach out to us at support@myintervals.com so we can assist you in accessing this data.

PB
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Phil B.

Computer Software, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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More powerful than I know

Reviewed 6 years ago

Intervals is a great tool to track your projects, hours, tasks, etc. For us, it is a very easy tool to see our multiple projects and track our time across all of them. I do know that we are barely scratching the power of Intervals, but what we do use is great!

Pros

Ease of use

Cons

Not knowing all what it can do

Vendor response

Thanks for the review, Phil. We're glad that Intervals is a good fit for your organization. In case you haven't noticed, we've launched a new look. it's called Modernistic and should make Intervals even easier to use than before. It can be found in the Themes section under Settings & Defaults. Cheers, John

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Stephen F.

Consumer Goods, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful time tracking tool for independent contractors!

Reviewed 4 years ago

Overall I would highly recommend this tool to anybody looking for a project management/time tracking tool.

Pros

This is a wonderful time tracking tool for independent contractors! I've yet to find a tool that has as simple to use time tracking feature as intervals. We've used this across our organization for years.

Cons

I am not the biggest fan of the mobile functionality, it needs some work. The desktop view is excellent.

LL
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Lucille L.

Information Technology and Services, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is my second round with Intervals. I love it.

Reviewed 6 years ago
Pros

Easy to use. Great reporting. Lots of options. Easy to share info with others. Invoicing function is great. Repository is great.

Cons

No cons were added to this review

Vendor response

Lucille, thank you for the glowing review. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

LS
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Liz S.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An accommodating team that provides excellent customer service

Reviewed 4 years ago

Intervals is very easy to use and intuitive. The level of customer service that the Intervals team provides is really my favorite part of the experience. If you have a question, recommendation or comment, the Intervals team is very easy to get in touch with and responsive. The team also listens to your recommendations and provides guidance or edits to the system based on your needs.

Pros

It is very intuitive and easy to navigate. There is more than one way to accomplish something and features that simplify what you're trying to accomplish.

Cons

From my experience, Intervals is not the best software to use for accounting purposes. I'm still learning my way around the software though.

MF
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Muhammad F.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very nice Time Tracking and Project Management tool

Reviewed a year ago

Overall Satisfied. From Excel to task management tools and to Intervals is a big relief

Pros

Ease of Configuration and management. It took me less then a week to map my business process in the application and roll it out for testing.

Cons

Customization to adapt the business process. Timesheet approval mechanism should be customizable. Task Management feature should be offer more control

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Jay A.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Intervals is a great, flexible project management tool

Reviewed 4 years ago

Intervals is great. If you need project management software that isn't bloated with features but has enough to get the job done, this is it.

Pros

Very affordable for all of the features Great UI and user experience Flexible, lots of options but not too many that's its overwhelming Awesome customer support

Cons

Not many cons. The documentation was a bit lackluster, but as you use the platform you can figure most of it out.

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Adam W.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Amazing Software to Run Your Business

Reviewed 9 years ago

If you are a business owner or project manager looking for a way to organize your business and yourself, I recommend you look no further. Intervals Project management is amazing. I have been running my graphic design firm using this software for the past 7+ years. I have added to several other ventures I am involved with. Simple and ease of use without unnecessary bells and whistles makes Intervals my choice in project management software.

Pros

Low Cost All you need to organize any business Amazing Email handling Great user role system, well thought out for an agency or other firm Has not been down or offline for us for 7+ years

Cons

None

JD
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Jeff D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great software to track billable versus non-billable hours

Reviewed 6 years ago

We use this every day to track time and set project alerts. It's been a great and easy to use and share with our employees.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Jeff, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

MH
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Moataz H.

Oil & Energy, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The Pricing

Reviewed 4 years ago

Its a smart easy to use and the timing they gave to you for free trail give you a very good experience that will end by activate one of the 4 packages

Pros

Its giving you a chance to try the software before buying it, which is very smart because you will like the software and will ending buying it

Cons

The price listing still a little bit high, need to reconsider

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Miguel G.

Management Consulting, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Seguimiento

Reviewed 5 months ago
Pros

Te permite tener un seguimiento agil y te facilita las funciones a realizar

Cons

Podría decir que de todo el tiempo que lo use no encontre nada que no me gustará o funcionara mal

Showing original review in Spanish. See translation