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Kantata
5
290
4
236
3
68
2
20
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Always Deliver Amazing
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Kantata - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Kantata overview
Based on 628 verified user reviews
What is Kantata?
By industry, Kantata reviewers are most commonly professionals in information technology and services (19%). The most frequent use case for Kantata cited by reviewers is project management (55% of reviewers).
What do users say about Kantata pricing?
Some reviewers find Kantata affordable compared to enterprise systems and appreciate its features for the price. However, many reviewers indicate it is expensive for small businesses, and users report extra charges and limited free trial options.
Starting price
Pros & Cons
Project Management
Customer Support
Project Tracking
Email Notifications
Cumbersome data entry process
High cost for small teams
Kantata’s user interface
Kantata reviews
Overall rating
4.2
/5
628
Positive reviews
60
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.60/10
5
4
3
2
1
290
236
68
20
14
Rakhi V.
QA Lead
Peter B.
Managing Director
Rakhi V.
QA Lead
Lacie S.
Senior Account Coordinator
Brazola M.
Assistant
Peter B.
Managing Director
Who uses Kantata?
Based on 628 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kantata's key features
Most critical features, based on insights from Kantata users:
All Kantata features
Features rating:
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Kantata pricing
Value for money rating:
Starting from
No pricing info
User opinions about Kantata price and value
Value for money rating:
To see what individual users think of Kantata's price and value, check out the review snippets below.
Rakhi V.
QA Lead
Peter B.
Managing Director
Kantata integrations (25)
Integrations rated by users
We looked at 628 user reviews to identify which products are mentioned as Kantata integrations and how users feel about them.
Integration rating: 4.6 (9)
“Very critical we were able to integrate since Salesforce is what we use internally for order management, and ServiceChannel did exactly that”
Andrew O.
Central Support - Senior Team Lead
Integration rating: 4.5 (7)
“Claude needs to be able to read work tickets in order to properly write code.”
“Jira integration is important because it can help keep project and development work connected instead of tracking the same information separately in different systems. It makes it easier to keep project progress aligned with development tasks and imp”
Mat B.
Software Engineer
Integration rating: 4.0 (3)
“Mostly we just use it for ticket notifications”
Marco A.
Senior Technician
Integration rating: 4.5 (2)
Integration rating: 4.0 (2)
“It keeps us from having to manually copy invoices and customer payments over to our accounting software. Saves a ton of admin time every week and makes sure no financial data slips through the cracks.”
Santiago I.
Operations Manager
Integration rating: 2.5 (2)
“It was so easy to pull contact lists from Clevenio to HubSpot.”
Olli I.
Head of Sales
Kantata customer support
What do users say about Kantata customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kantata customer support.
A significant portion of users praise Kantata's responsive and helpful customer support team, especially during onboarding and setup.
Widespread user sentiment highlights the value of comprehensive training sessions and an accessible knowledge base for ongoing support.
Frequently reported by users, live chat and support channels are effective for resolving issues quickly and efficiently.
Certain users report slow response times and occasional lack of tailored support, especially for complex or ongoing issues.
Support options
Training options
To see what individual users say about Kantata's customer support, check out the review snippets below.
“Kantata feels powerful and enterprise-ready, especially for agencies or services teams that need visibility into resourcing and financials. When it’s well configured, it gives leadership-level clarity, but it does require discipline and admin effort to keep setups consistent and reporting trustworthy.”
Rakhi V.
QA Lead
“In practice, this is very valuable when managing multiple engagements simultaneously.”
Elon E.
Consultant
“When first introduced to Kantata, I was unfamiliar with the process flow and quickly became confused by the different levels (Opportunity, engagement, scope, element, etc.).”
Krista J.
Accountant II - Time & Billing
Kantata FAQs
Kantata has the following typical customers:
Large Enterprises, Mid-size Business, Small Business, Freelancers
These products have better value for money
Q. What is Kantata used for?
Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. With a platform that connects everything from scoping to resourcing to forecasting, you can always deliver amazing. The real challenge for most PS organizations is that their projects are so unpredictable. They never really know how an engagement is going to play out until it’s too late to do anything about it. And that undermines profits, strains resources, and leaves clients wondering what they’re really paying for. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team – so you can deploy resources based on the best match for scope, scheduling, skillsets, and more • Easily amplify institutional knowledge – by turning past experience into real-time intelligence so all your expertise is available to all your people • Confidently forecast every outcome – with an accurate, comprehensive view of everything from revenue and margins to capacity and sentiment Not every services firm operates the same way — and your PSA shouldn’t either. Kantata is the only PSA offering both a Salesforce-native and an open infrastructure option, so you can choose the ecosystem that fits your business. With over 1,200 prebuilt connectors — including Salesforce, NetSuite, HubSpot, Workday, Sage Intacct, Microsoft Dynamics 365, Google Workspace, and Jira — Kantata extends the value of your existing tech stack while keeping all your operational data connected in one AI-powered platform. That’s why professional services organizations across software, IT services, management consulting, and marketing agencies rely on Kantata to operate with greater precision, predictability, and profitability. Leading organizations like Deloitte, Sage, and Hitachi trust Kantata, and our customers consistently achieve a 33% increase in on-time project delivery.
Q. What level of support does Kantata offer?
Kantata offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat
