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WorkOtter

#1 Rated SaaS Project, Resource, & Portfolio Management PPM

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WorkOtter Pricing, Features, Reviews and Alternatives

WorkOtter product overview

What is WorkOtter?

[9 User Min] WorkOtter is the top rated Project, Resource, and Portfolio Management (PPM) SaaS on GetApp for PMOs up to 200 users. WorkOtter is ideally suited for IT, Engineering, New Product Development, Engineering, and other project-centric teams struggling to get off spreadsheets an instill a simple supporting suite of features.

Key benefits of using WorkOtter

• Automate PM: WorkOtter allows PMOs to eliminate Excel trackers, static boring reports, and project chaos with an easy to use PPM solution

• Resource management: WorkOtter allows ""Supply vs Demand"" capacity planning to see how resources align to project portfolios/roadmaps and show how to best optimize, hire, and train staff for maximum productivity.

• What If Scenarios: WorkOtter offers robust ‘What-If’ scenario planning tools to try out project portfolios before committing to clients/stakeholders.

• Dashboards/Visualizations: WorkOtter's world class animated dashboards make your PMO look brilliant with easy to use visualizations the C-Suite will love.

• Integrations: WorkOtter integrated seamlessly with JIRA, Microsoft Project, Google, Office 365, Box, Dropbox, Sharepoint, and more. Simple to use open APIs allow further configuration into ERP, CRM and other SaaS applications.

• Start Right - Right Now: WorkOtter has a 30 day implementation process with a dedicated team to help configure, train, import, and support your PMO and provide immediate value.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Phone Support
Knowledge Base

Training options

Live Online
In Person
Documentation
Videos
Webinars

WorkOtter pricing information

Value for money

4.9

/5

155

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WorkOtter features

Functionality

4.9

/5

155
Total Features54 5 categories

Most valued features by users

Task Management
Collaboration Tools
Projections
Project Management
Prioritization
Resource Management
Reporting/Analytics
Time & Expense Tracking

Functionality contenders

Trello
Functionality
#1
Jira
Functionality
#2
ClickUp
Functionality
#3
WorkOtter
Functionality
#4

WorkOtter users reviews

Overall rating

5.0

/5

155

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.71/10
Rating distribution

5

4

3

2

1

148

7

0

0

0

Pros
WorkOtter staff are very friendly and helpful. They are good communicators and easy to work with.

Zachary V.

It is a user-friendly software to work with. I would like to mention that the dashboards integrations are great and the way how you can monitor and track resources is great.

GB

Greivin B.

I would highly recommend this to other project managers. The cost of the product is amazing for everything you get with this program.

AP

Alecia P.

Cons
I have not yet found anything so far that I dislike about the software.

AR

Anonymous Reviewer

I am from Brazil and they support English only. I already mailed them with this suggestion but no ETA yet.

WK

Whately K.

There is no way to track time inside of the application via timer.

DM

Deana M.

Overall rating contenders

WorkOtter
Overall rating
#1
Trello
Overall rating
#2
Jira
Overall rating
#3
ClickUp
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This Was the Right Choice!

Reviewed 9 months ago

The overall experience has been overwhelmingly exciting, and the people who are involved with this software played a large part in this. The sales officials, support team, and installation guides have all instilled a sense of trust in me with WorkOtter. There were a few confusing moments throughout the learning process, and the staff on-call through WorkOtter really took charge of the situation for us. Every question we have had has been answered and in a satisfying way.

Pros

There are so many things that I like about this software but just to name a few I would have to say for sure the cohesive way it functions with Microsoft Excel. We are at the beginning of our companies development, and so until diving into this program we have been using strictly Microsoft software to maintain scheduling, data, reports, etc.. The transition has been easy and enjoyable as everything...

Cons

Nothing! It has been such a game-changer within our business in just the few months we have been using it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredibly interactive, illustrative, imaginative & engaging. Love it!

Reviewed 9 months ago

I would say 'WOW '! My experience was really great. It was far more intuitive that I expected. For even an employee of mediocre knowledge, any of our personnel would be able to get up to speed with this very quickly. So our employees wouldn't need to spend an exorbitant amount of time in training.. The reporting is truly amazing & advanced. For example, when you click on the ‘reports’ dropdown, there are so many great reports to choose from, depending on what our managers are desiring that particular day. This for me is really key. And from what I can tell so far, they are very visually appealing as well (high color, dashboard animations, seeing multiple metrics on the same dashboard, how data bubbles change over time, etc). Overall, I am very pleased with the aesthetics & ease-of-use.

Pros

I absolutely love that I would have the ability to see different views within the company (ie. Organization overview vs. Project Manager vs. Team Member).. Really nice! I am big on reporting as this is my particular role within my company now, so I LOVE that you have a ‘financials’ & ‘reports’ section to be easily found under the “projects” tab. It also appears to be nicely customizable, to change...

Cons

So far, I have not found anything I do not like. I am big on reporting, & this program has everything I could ask for. Truly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Comprehensive project management tool for all project phases

Reviewed 3 years ago
Pros

The ability to plan a project to a very detailed or very simple level with all options in between. Very adaptable to the level of planning a particular product needs.

Cons

Single-currency. For international projects it would be very impactful to be able to see fiscal amounts in currencies used, rather than having to manually calculate outside the systems.

Vendor response

Thank you for your response. We appreciate your overall score but some of your sub scores encourages us to do better. Notably - your support experience didn't live up to your expectations. We take great pride in our support (college educated, min 5 years PPM experience, US only, many rounds of testing/interviewing). At WorkOtter our support team is some of our best paying and most appreciated roles (unlike competitors who it is offshore or underappreciated) Kindly contact your Success Manager to elaborate on your experience and we would be happy to address your concerns. We are all here to help you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WorkOtter to WorkBetter!

Reviewed a year ago

WorkOtter has been a pleasure to work with! It is extremely user friendly for our most tech-savvy employees to those who struggle with new technology. I highly recommend this software for project management needs.

Pros

Everyone at my company loves WorkOtter! It has been a great addition to organize and properly resource our tasks and projects. The sandbox is a great resource to plan out future possibilities and move tasks around as needed. I especially love how the dashboards can be customized per user, giving everyone exactly what they need in one easy to use dashboard. The animations integrated with the dashboard is a wonderful bonus and the perfect way to view all the data. Another nice feature with the dashboards is that it categorizes urgent tasks so I'm not sifting through a lot of information to get to the important tasks for the day. This software is perfect for individual user and integrates perfectly for team use across the board!

Cons

We have no complaints so far with the use of this software, it's been great!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Where has WorkOtter been my entire PM life???

Reviewed a year ago

Our small but growing agency has been using a combination of Asana and Smartsheets for years. This is because a large portion of our team are creatives (designers/video editors), we used Asana for internal comms and the KANBAN style board to get this work from ideation to development, and finally to distribution. We used smartsheets to keep our client's up-to-date with completed work doneand invoicing....

Pros

- Our WorkOtter rep Dave, gave our team the best possible training. It only took us 3.5 weeks to get our entire team onboarded and using the program. - The open APIs allow us to sync with various sytems including JIRA and even excel sheets. This allows us to pipe data directly to our clients! - Dashboards that can be customized. What's even more amazing is that these dashboards are community-based, so improvements and additions are being made constantly. - Most important for us, since we are always on the road, is the ability of the system to work well as a mobile experience.

Cons

Onboarding was great, but getting that started took a bit of time. Not so much a CON for the software or its team.....everyone's resources have been stretched thin due to COVID-19. We'll get through this!

WorkOtter FAQs and common questions

WorkOtter has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


WorkOtter has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


WorkOtter supports the following languages:
English


Yes, WorkOtter has an API available for use.


WorkOtter integrates with the following applications:
SharePoint, Microsoft Outlook, ProjectLibre, Dropbox Business, Jira, Microsoft OneDrive, Adobe Acrobat Reader DC, Google Drive, Box, Microsoft Project, Microsoft Word, Microsoft Excel


WorkOtter offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base

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