getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

usersusersusers

Talk with us for a free 15-min consultation

Expert advisors like Chase, who have helped 1,000+ companies, can find the right software for your needs.

Top Rated Product Management Software with Communication Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Communication management enables stakeholders to see and discuss ideas and requirements, vote, and provide comments. It reduces email volume, enhances engagement, and ensures efficient notifications, making task completion faster. Our reviewers in product management software rated this feature as highly important.

3 Best Product Management Software with Communication Management

  • Basecamp - Highest rated for communication management
  • Smartsheet
  • Trello

See other top Product Management products with communication management

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the product management software category. They also needed to have sufficient reviews about communication management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for communication management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Basecamp logo
4.4
(14.4K)

User insights about the communication management feature

Reviewers indicate that Basecamp's communication management capabilities are valuable for keeping track of interactions and ensuring no messages are lost. They find it easy to communicate with coworkers about projects, both privately and in groups. Users appreciate features like tagging members, chat options, and receiving email summaries of communications. However, some users mention challenges with notification settings and missing audio and video calls. Overall, they feel Basecamp promotes efficient and transparent team communication through various channels like message boards and direct messaging.
“You can chat about specific to-dos, tag other users, there are campfires under each project and team, and you can ping people to talk to them privately. Also you can put yourself into focus mode or get emails summing up all the communications, if you need to focus on your tasks. Quite nice. ”
NN

Nate N.

Web Developer

“Basecamp's communication tools promote efficient and transparent team communication. Features like message boards, chat rooms, and direct messaging provide various channels for discussion, allowing teams to collaborate, share ideas, and resolve issues effectively.”
MD

Matt D.

Software Developer

Product Management key features coverage

Basecamp offers 6 out of the 6 key features for Product Management software identified by reviewers:

Task Progress Tracking4.4
Prioritization4.1
Task Management4.5
Product Roadmapping5.0
Workflow Management4.4
Collaboration Tools4.5

Pros and cons based on 14,406 verified reviews

50% of users rated Basecamp 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,406 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Cons:

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details

Pricing

Starting price:$15 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Smartsheet logo
4.5
(3.4K)

User insights about the communication management feature

Reviewers appreciate Smartsheet's communication management for its ability to share documents and collaborate in real-time. They value the notification options through email, mobile app, and integrations with Microsoft Teams and Google Hangout Chats. Users highlight the convenience of accessing and updating sheets from anywhere with internet connectivity. However, some mention that system-generated alerts can be overlooked. Overall, they find Smartsheet's communication tools helpful for tracking project actions and eliminating the need for other communication modes.
“As a cloud based product, we can all be in the sheet at the same time, or at the time and place that is most convenient for each of us. We only need to have internet connectivity and email if you desire notifications.”
SA

Shannon A.

Controller

“I can decide to the right channel of notification and communications, such as email, mobile app, Microsoft Teams, Google Hangout Chats, etc.”
Verified reviewer profile picture

Rick B.

Work Management Technology Consultant

Product Management key features coverage

Smartsheet offers 6 out of the 6 key features for Product Management software identified by reviewers:

Task Progress Tracking4.5
Prioritization4.3
Task Management4.5
Product Roadmapping3.5
Workflow Management4.5
Collaboration Tools4.4

Pros and cons based on 3,479 verified reviews

59% of users rated Smartsheet 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 3,479 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Cons:

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details

Pricing

Starting price:$12 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Trello logo
4.5
(23.4K)

User insights about the communication management feature

Users report that Trello's communication management is effective for team collaboration. They appreciate the ability to comment on tasks, tag team members, and attach files from Google Drive and Dropbox. Reviewers highlight the transparency and organization it provides, making it easy to track progress and resolve issues. They also mention the integration with Slack for communication. However, some users prefer using other messaging apps for communication. Overall, they find Trello's communication tools simple and enjoyable to use.
“This is another thing I love in Trello. The comment feature serves its purpose and you can even mention a team member to make sure that they they will be notified. It can also be used for a more accessible announcement.”
Mt

Maria t.

Freelance Writer

“Assign tasks to yourself and your collaborators, comment on different items with your friends, and attach files from Google Drive and Dropbox”
Verified reviewer profile picture

Alejandro T.

Bachelor of Digital Marketing

Product Management key features coverage

Trello offers 6 out of the 6 key features for Product Management software identified by reviewers:

Task Progress Tracking4.6
Prioritization4.5
Task Management4.6
Product Roadmapping4.5
Workflow Management4.5
Collaboration Tools4.5

Pros and cons based on 23,483 verified reviews

62% of users rated Trello 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 23,483 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Cons:

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details

Pricing

Starting price:$5 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Product Management Software with Communication Management in 2026

Trello logo
Category Leaders

Visual collaboration tool for shared project perspectives

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Jira logo
Category Leaders

Project management and work tracking software

Jira is product management software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo
Category Leaders

Project tracking and workflow management platform

Asana is a product management tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Basecamp logo

Flexible project management and team communication tool

Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
monday.com logo

Project management software

monday.com Work OS is an open platform that helps product managers navigate work more efficiently - from feedback management to roadmap planning and execution. It easily integrates with the softwares you're already using, and is simple enough to be implemented by your entire team within a few hours.

Read more about monday.com

Users also considered
ClickUp logo
Category Leaders

Productivity platform for marketing agencies

ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Read more about Confluence

Users also considered
Smartsheet logo
Category Leaders

Online work execution platform for businesses of all sizes

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

Airtable is an AI-powered platform for managing the full product lifecycle—from idea to launch. Unify product data, align teams, and accelerate time to market with real-time insights and automation.

Read more about Airtable

Users also considered
Miro logo
Category Leaders

Miro is a visual workspace for innovation

Miro is the #1 collaborative whiteboard platform for teams of any size, trusted by over 100M users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work. Keep everybody in your product development team on the same page to get work done faster.

Read more about Miro

Users also considered
Wrike logo

AI powered workflow management platform

Wrike’s advanced features help project managers streamline workflows, automate tasks, predict risks, and optimize resources with ease. Customize Wrike to align with your team’s best practices.

Read more about Wrike

Users also considered
MeisterTask logo

Collaboration and task management software.

MeisterTask is a web-based project management tool that is perfect for product management. Beautifully-designed interfaces, intuitive functionality and seamless integrations with other tools make it a logical choice for teams all around the world for product management.

Read more about MeisterTask

Users also considered
Aha! logo
Category Leaders

Platform for strategic product roadmapping

Aha! Roadmaps is the complete product management solution. Set your product roadmap based on strategy, resources, and what customers value most. Make objective prioritization decisions. Build visual plans or create a live dashboard to show the timing and scope of initiatives, launches, and projects.

Read more about Aha!

Users also considered
Zoho Projects logo

Project Management, Collaboration and Bug Tracking

Zoho Projects is an online project management tool that is designed to help businesses of any size and industry create, organize and manage work items while amping up productivity and delivering projects of excellence.

Read more about Zoho Projects

Users also considered
Nifty logo
Category Leaders

Project management, task tracking, & team collaboration hub.

Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
IBM Targetprocess logo

Visual platform that helps to scale agile across the company

Targetprocess is an Enterprise Product Management tool. Reflects the Agile methodology, supports agility for the company using SAFe or other frameworks.

Enables collaboration between multiple teams. Create portfolio, program, and project roadmaps. Can be used on top of JIRA or other PM Tools.

Read more about IBM Targetprocess

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

Read more about Bitrix24

Users also considered
Portfolio Manager logo

Software for automatically managing and scheduling projects

LiquidPlanner is a transformative product management solution that uses predictive scheduling to dynamically adapt to change and manage project uncertainty. Experience automatic resource leveling and priority-based planning across multiple projects and dependencies.

Read more about Portfolio Manager

Users also considered
Birdview logo

Software for managing multiple projects, tasks, and teams

Birdview adapts to business growth with comprehensive project oversight. Efficiently manage multiple projects, balance team workloads, and control budgets. Benefit from strong security and supportive service. Gain crucial insights for project and financial success through robust analytics.

Read more about Birdview

Users also considered
ActiveCollab logo

A productivity and collaboration workspace for teams

Allocate resources, organize work, lead a team, collaborate, develop digital products, and get paid efficiently. You can do all that with just one tool! ActiveCollab has a set of features that let your teams be on the same page and deliver projects within deadlines and budget.

Read more about ActiveCollab

Users also considered
Project.co logo

Project Management, team collaboration, and task management

Project.co is a project management platform for team collaboration and communication. Users can create and work on multiple projects at once, generate invoices, share files, create task lists and timelines, assign role based permissions, create schedules and Kanban boards, and more.

Read more about Project.co

Users also considered
Alchemer logo

Customer experience management and online survey platform

Alchemer provides comprehensive customer experience management and online survey software that transforms feedback into actionable insights. The platform offers flexible survey tools, real-time digital feedback collection, and AI-powered text analysis capabilities. With over 400 business system integrations and workflow automation features, Alchemer enables organizations to connect customer feedback directly to their existing business systems.

Read more about Alchemer

Users also considered
Zoho Sprints logo
Category Leaders

Agile project management for software development teams

Zoho Sprints supports product management with backlogs, epics, user stories, planning, Kanban workflows, releases, OKRs, and global views.

Read more about Zoho Sprints

Users also considered
Open DevOps logo

Open DevOps is mission control for your DevOps toolchain.

Atlassian Open DevOps is mission control for your DevOps toolchain, providing flexibility of a custom toolchain with the coordination of an all-in-one.

Read more about Open DevOps

Users also considered
Pendo logo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

Read more about Pendo

Users also considered

Key features for Product Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Task Progress Tracking: Reviewers highlight real-time tracking, customizable workflows, efficiency in communication and coordination, and visualizations like Gantt and Kanban charts for monitoring task completion. 94% of reviewers rated this feature as important or highly important.
  • Prioritization: Users value customizable prioritization frameworks, visual tools like Kanban and Gantt charts, and the ability to rank tasks based on multiple criteria for effective resource allocation. 94% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers appreciate features like shared task lists, automated notifications, visual boards, and detailed tracking to manage tasks efficiently across teams and projects. 93% of reviewers rated this feature as important or highly important.
  • Product Roadmapping: Users highlight the importance of visualizing product development, flexible customization, stakeholder alignment, and the ability to share and update roadmaps easily. 92% of reviewers rated this feature as important or highly important.
  • Workflow Management: Reviewers focus on customizable workflows, automation of repetitive tasks, integration capabilities, and the ability to manage project stages effectively. 91% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users emphasize shared workspaces, integration with other tools, real-time and asynchronous communication, and the ability to comment, tag, and annotate for effective team collaboration. 90% of reviewers rated this feature as important or highly important.