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Rent Manager Pricing

Pricing overview

Value for money rating

4.4

/5

211

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Pricing details

Rent Manager offers several pricing options including standalone solutions and an online version which can be tailored to each business. Contact Rent Manager for detailed pricing information.

What users say

If you are a fairly small operation like us, approximately 60 units comprised on single family homes and mobile homes, this is a good product to meet your needs at a great price.

KP

Kathy P.

Overall very good product for the price and very user friendly.

MA

MARIE ANN C.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great software team!!! We love the versatility!

Reviewed 4 years ago

Prior to Rent Manager we used Yardi for 17 years until they became too expensive and no longer catered to a small company base. This is so much better! Rent Manager listens to their customers. We couldn’t be happier!

Pros

The online RM12 version gives us the versatility of a complete accounting program (minus payroll of course) that allows small employers with mixed portfolios to use a single product. Outside Payroll options work great for us. The Rent Manager team is constantly listening to their customer base and makes product use seamless with a great support staff! We are a small locally owned property management firm with commercial, residential and self-storage rentals and have used the Rent Manager program since 2011. We currently manage 15 sets of books that include around 30 properties. The software allows us to set up each property based on its own rental type and each user can be restricted based on need. We love the user friendliness, training options and the program options available

Cons

We have not found a major con with this program. The development team tries to work with all parameters to find a work-a-round if not an immediate fix.

Vendor response

Thank you so much for your review Ginger!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Transitional Issues

Reviewed 5 years ago

Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has been amazing and VERY responsive. Britany has also been extremely helpful. A comparable feature request was finally successfully completed. We are hoping that we do not have to change companies, but rather, RentManager assists us to be 100% functional for our customer needs. To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss. I communicated these concerns with Casey and he did his very best to advocate for us in updates to the email information, report functionality, reconciliations and more.

Pros

Provides us with tools to manage effectively. Allows for reports, letters, media, and more to be used.

Cons

Transitioning from RentManager Xi has been a nightmare. Marketing formats 100% changed. Owner information lost in the transition (and more) Not all Technical support staff on "ground floor" calls were knowledgeable enough to answer questions - some even answering questions/providing information that was incorrect (costing hours of time/money/loss of owners) API information to Zillow is delayed longer than 3 days or more before being able to be seen on their site. Low/Zero response to new function requests - even though they provide a way to submit - response is zero. Medium Response to comparable feature from Xi request - WITH

Vendor response

Hi Kristi, Thank you for your feedback. We are happy to hear that Casey, your Premium Support Representative, has been able to help solve some of the issues you have expressed. We apologize for any inconvenience during your conversion to RM12. This feedback as well as all notes from your interactions with Casey have been sent to upper management to review as we continually strive provide the best service to our customers. We would also like to speak with you further. We will have our Sales and Account Manager reach out to you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Not Perfect, but Very Good

Reviewed 5 years ago

We had considered other software before deciding on Rent Manager in November 2015. Rent Manager has been around for a very long time. They seem to understand what property managers really want/need based on the length of their experience. We like that there are a lot of options; the software is robust. Reporting, usability, cost, and integration (with our website/tenant application, a consumer credit...

Pros

- Customizable options (User Defined Fields) - New updates being rolled out - Reporting - Customer support - A lot of features - Integration - Cost for basic use...especially if you have a small staff - Scalability

Cons

- Web design is wildly expensive! (The quotes from RM's design team are nearly the rate our independent web designer charges luckily you can get their user guides and use your own web designer (to create your integrated website, application, rental listings, etc.) - A la carte features that need to be purchased for an additional fee - Rent Manager 12 has some small bugs still being ironed out but nothing major - Web Portal Suite (namely the MobileRM website) should be better/more user-friendly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Rent Manager

Reviewed 2 years ago

Good product and support. I primarily changed because of the online payment fees assessed. Much too high, but, consistent with most other products. I found a product that did not charge for online payments. Having complications with that product in features, functionality and service though....maybe that is why others charge.

Pros

Good batch reporting and formating capability Strong accounting features Excellent Owners portal...even though most owners do not use. Strong sales tool for Management Company. Relatively intuitive Consistent logic

Cons

Mobile application was just rolling out. I did not convert to the mobile solution due to plans to convert to another software. New mobile application might solve some of the Cons. Pricing: Per seat pricing, set up fee for each additional seat, mobile, web integration, etc. modules additional costs. However, the biggest issue was the $1.50+ charge for Residents to pay online using E-checks. If you have 1000 units paying online, cost is $1500 per month. Too much. LImited integration with various online posting services.

Vendor response

Hi Scott, Thank you for your review. It is possible to pass all epay fees to tenants vs the management company covering the cost, similar to other online credit card processing fees. If this is something you might be interested in, we can gladly help initiate the conversation with Zego to make the switch.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Been with RM since 05, LOVE the recent upgrade of v12--offers a lot for the analytical end user

Reviewed 6 years ago

I like that it's free and open until 7pm eastern. There was a time when the phone reps didn't seem that well trained but that hasn't been the case in the last 4 years or so...we get VERY well trained support when we call in and they are friendly. Like the extremely detailed reporting that I can customize, great andriod app, user defined fields that we use a lot to manage the unique competitive...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Brent, Thanks for your great review! Our pricing is a bit different than most. We would rather customers only have to pay for what they use and help keep costs down the best we can. We hope you are able to attend RMUC.16! We're excited to be back in Florida and really missing the warm weather at the moment (it's currently snowing here). If you would like, we are sending out weekly release notes for RM12 that go over all the new features, updates, and fixes. To sign up to receive emails, please visit: https://www.rentmanager.com/customer-resources/self-help-resources/emails/ Kari Digital Marketing Coordinator

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Your One Stop Shop For Property Management

Reviewed 3 years ago

A few years ago we decided go to 'All in" with Rent Manager. We upgraded to the online platform, integrated all our rent collection, accounts payable, and phones. We wanted to streamline a few processes so we could grow and we did!

Pros

I love the integration Rent Manager allows. We have our screening, receivables, payables, communication (phone/text) all integrated in Rent Manager. Also, since we are web-based I can access my data anywhere. Also - the customer service, from our account rep, to the help desk . Everyone is very helpful! The amount of free training they offer is exceptional. The Weekly webinars are a must!

Cons

A couple minor things: I wish there was a different way for users to share a license. Maybe some sort of bundle pricing for 10+ Licenses. Also, I wish I could track HR/Payroll through Rent Manager.

Vendor response

Hi Kristi, Thank you for your review! We're happy to hear you're all in with Rent Manager. Let us know how we can be of any help in the future and feel free to submit any feature requests here so our development team can research them for you: https://www.rentmanager.com/featurerequest

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Every community owner needs Rent Manager!

Reviewed 4 years ago
Pros

Everything you need in one place and a lot of integrations possible. Customer service is on point every single time.

Cons

Ongoing training, besides the weekly webinars cost money. For an owner/management team member who does "everything" it is impossible to learn everything on my own and costly if I need a special training for several categories. Each "license" has a monthly cost, wish those were a tad lower.

Vendor response

Hi Casey, Thank you so much for your review! We’re happy to hear you are enjoying Rent Manager and our quickly growing integrations list. If you are looking for additional free training to supplement our free weekly webinars, we highly recommend checking out Rent Manager University, which is full of helpful training videos, as well as the help file within the program (F1). You can also give us a call at any time if you are looking for a particular feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Broker/Owner

Reviewed 4 years ago

Overall this has been a good software for our business, having not used other programs it is hard to compare, we get what we need at a good price, as they say "if it's not broken, don't fix it".

Pros

Easy to work with, the display and layout work very well, and you can undo transactions without having to jump through hoops.

Cons

I think the C.A.M side could be better, and setting up multi user's was a problem to stop people getting into the wrong property.

Vendor response

Hi Kevin, Thank you for your feedback! We are constantly making updates to our software and we would love to hear how we can make our CAM module even better for your business. Please let us know any ideas you might have via our Feature Request Form (https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/). Our management team will review your submission and see if it would be a good fit for an upcoming development cycle.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Rent Manager

Reviewed 4 years ago

We moved from Quickbooks to Rent Manager last year and have found it easier to manage our rental business with the software that is tailored to our industry.

Pros

The ease of integration with Paylease makes scanning and depositing rent checks seamless. No more trips to the bank and the cost is minimal compared to other scanning equipment. I also like the ease of financial reporting for each building that we own.

Cons

There are a lot of boxes to check to make sure you are seeing complete information. For example, there are many ways to see tenants, including past and future, but each catagory needs to have the box checked to be able to see them.

Vendor response

Hi Lisa, Thank you so much for your review! It's great to hear RM has been able to streamline your business processes. To help with seeing information, I would recommend checking out Command Launch at the top right of the program. You can also customize command launch to see what data appears under Personal Preferences > Command Launch.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rent Manager Xi - Great value and functionality

Reviewed 5 years ago

It runs our business for us.

Pros

Customization, functionality and performance come together in this world class management tool. We have used RM Xi for years now in our PM business. Compared to the other PM software solutions, RM provides the most cost effective solution without sacrificing utility or features.

Cons

RM Xi still has a bit of a database feel to it. This has been corrected in RM12. Being on the cloud, there is also some internet connectivity issues that must be managed occasionally.

Vendor response

Hi PA Rental and Leasing Services Ltd, Thank you for your review! It's great to hear that Rent Manager is helping your business run smoothly. If you start to have internet connectivity issues again, definitely give our Support Team a call and we can help diagnose the cause of the issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rent Manager is invaluable to running our business

Reviewed 3 years ago
Pros

Because of the vest amount of logic contained in the software almost every issue about property management is covered. And if not they can write it in to the software. We just started to use the integration with website this past year and been great

Cons

Wish the additional user cost wasn't so much. We have two user now and sometimes becomes an issue because we are using the software for so many different things now.

Vendor response

Hi Nick, Thank you for your review! We're glad to hear you are happy with RM and that the new website integration is working well for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Been with Rent Manager for over 13 years and it just keeps getting better

Reviewed 5 years ago

It is amazing to see how far the software has come in 13 years and it keeps out performing the competition. Took the time to reevaluate property management software for my company 18 months ago. Intrigued by some of the other firms but choose to double down with Rent Manager.

Pros

Value, features, and focus on the needs of the user. Strong trendy features with an accounting backbone that can not be beat.

Cons

Many new features without accompanied intuitive internal help or setup information. Takes a call to product support sometimes to to roll out but always worth the time to leverage all the features.

Vendor response

Hi Five Star Property Management, LLC, Thank you so much for your feedback! It has been great working with you over the past decade and we can’t wait to work with you more in the future. Our training team is working hard to add more documentation and training for all of the recently released features. If there is one in particular you are looking for, be sure to reach out to your Account Manager and she can gladly send the information along.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Geared to the American Market

Reviewed 5 years ago

Obviously I still prefer it, as I've used it for 10 years.

Pros

Offers more than Yardi - at a cheaper price. Lets you customize a lot. Easy to use Very stable Never had an issue with billing.

Cons

Tried for five years to get recurring journals, Tried MANY times to have them print the letters "yymmdd" on cheques as required by Canadian standards. have to double print all our cheques to comply. Rent Manager Online wouldn't log in and actually locked me out on a Saturday morning - no help available until Monday? - Lucky I keep my own backup of information so I can respond to this emergency. No published in depth info on creating customized objects.

Vendor response

Hi Donna, Thank you for your review! We’re glad to have you as a customer for the past 10 years and looking forward to many more years in the future. With the recurring journals and date format changes, I would check out the recently updated Rent Manager Help File. Anywhere you are in the system, if you press your F1 key, it will open up the help file for the area in Rent Manager you are working in. This has detailed information regarding Journal Entries as well as a section on rmScript – our custom language, which helps you further customize Rent Manager. In regards to weekend Support hours, I apologize you were locked out of the system and unable to reach someone. I will pass your message on to our team to look into further.

Overall Rating
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  • Ease of use
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Don't waste time with Rent Manager

Reviewed 5 years ago

If you only manage 1 or 2 properties (and you own them), this might be OK. But, if you're in the business, this is the bottom of the barrel

Pros

It's cheap. That is the only pro. But if you're looking for good software, please don't even consider this.

Cons

It crashes and customer service is terrible. There is no way to correct accounting mistakes. It does not generate leases nor offer e-signatures. You have to manually generate owner's statements and manually e-mail them as all e-mails sent from Rent Manager end up in the spam folder.

Vendor response

Hi Enclave Holdings II, Thank you for providing your feedback. We do take customer feedback seriously and we would love to speak with you further regarding any issues you might be having. Rent Manager does allow you to correct accounting mistakes using GAAP standards. We also have leases, electronic signatures, an owner web portal for owner statements and information, report automation (including...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rent Manager is nice if you do not want cloud based monthly pricing and don't care about a sleek up to date interface.

Reviewed 4 years ago
Pros

I can get a desktop version to fit my needs for my small amount units for a one time fee. It can run reports that I need. Keep track of my tenants and work orders and functions for the basic needs I have.

Cons

It is not super intuitive and if you need to switch the content onto another desktop they charge a fee.

Vendor response

Hi Shalee, Thank you so much for your review! It’s great to hear you are enjoying the Standalone version of Rent Manager. If you are looking for an up-to-date interface, I highly recommend checking out Rent Manager 12, which is available for RMO and Standalone users. Also, if you are ever looking for a feature in the program, push the F1 key on your keyboard. This will bring up the help file, full of helpful tips and guides to assist you with the program. You can also give us a call at any time – we’d love to help!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Software, Outstanding Value

Reviewed 6 years ago
Pros

I have worked with Rent Manager for 10 years, it's been an integral part of the success of my business. It is by far the most user friendly software I've used in my career, it's easy for employees to navigate, even those without prior management experience. It has allowed me to effectively and smoothly organize my business The Rent Manager staff has always been at the cutting edge of technology, which is great for my business and the options I can offer my clients. Their customer service and support has always been responsive and top notch!

Cons

I haven't found anything yet! We have integrated almost all of the service options they have offered and they have all been of exceptional value.

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Have been using rent manager for about 8 years. It's a good software.

Reviewed 5 years ago
Pros

This is a very easy to learn software. I've never had any problems with it. Everyone in our office are very happy with this software. I would totally recommend it.

Cons

Probably the cost. It's not the most expensive but it's not the cheapest either. I would still recommend it.

Vendor response

Hello Mary Ann, Thank you so much for your review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy to use

Reviewed 4 years ago

Believe me I tried every program out there for any price It leads back to rent manager Nothing like it The EPP Mgmt

Pros

It has all in one and no need to have accounting out of the system like any other company that there is out there

Cons

Maybe to have online V like the V12 That would be better if u are out of the office like on any computer

Vendor response

Hi David, Thank you so much for your feedback! We do have mobileRM, which allows you to use Rent Manager on the go. Let us know if this is something you'd like to check out!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Outdated, But Comprehensive

Reviewed 6 years ago

The program itself is pretty outdated compared to most products out there today but does have decent functionality in terms of reporting and user-defined fields specifically. The main downside for me is the fact that the program only runs off of a remote server and you can't access through a standard browser. The price point is not bad overall, but the way that they have over a dozen add-on products...

Pros

-Comprehensive reporting; -Overall price point (excluding add-on feature, which really brings up the cost).

Cons

-The remote server set up, which only allows logging in from a computer previously set up; -Only one user is allowed on the program at once (you pay for extra users); -The interface is extremely outdated (it looks like Windows 2000) -Electronic payments and credit checks are not incorporated and are done through outside companies, which is extremely annoying; -The system for service requests and work orders is extremely convoluted and, in my opinion, useless; - You cannot reconcile your bank accounts automatically, which is pretty common these days: -The upload and download feature does not work properly and is a waste of time; -The apps associated with the software is not made well, and you really have very little mobile functionality.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Dorel

Reviewed 6 years ago

User Friendly Program and as the CFO love the PRICE for what we get. I can access the program anywhere which is a HUGE Bonus for me as I travel a lot and need to get online to resolve issues or answers questions. Great Customer Service with ease of submitting tickets from within the program saving a significant amount of time by not sitting on your phone waiting for someone to pick up. We have been...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for the great feedback! There is an option to consolidate databases into one, gives the ability to run combined financials, and also help you with the ease of running your business. I've made a note to your Account Manager to review a few of these options next time and see if any interest you. Let us know if you ever need assistance! Kari Digital Marketing Coordinator

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This program has made my life and my company's easier. The customer service is outstanding

Reviewed 5 years ago
Pros

Outstanding customer service; great value. The program is intuitive to use and has many useful features.

Cons

I work internationally, and occasionally my IP address is blocked from accessing our internet-licensed version of the program. This creates some inconvenience, but has always been addressed quickly by the Rent Manager team.

Vendor response

Hi Metron-Farnier, Thank you for your review! We are happy to hear Rent Manager has been able to make your life easier and your business run more smoothly. We do apologize about the international IP issue. I will make a note of this and pass your review on to our management team.

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too cumbersome to use

Reviewed 3 years ago

needed a login/password and couldnt simply provide a reset , i had to phone in. not satisfied

Pros

the ability to online access rents and information is nice

Cons

every issue must be dealt with a phone call........extremely low tech for a supposed hi tech platform

Vendor response

Hi Clinton, Thank you for your feedback. We apologize that your experience with us has been less than exceptional and we would like to learn more about your experience with the software so we can make it better. I will have your account rep reach out to you to learn more. If you are ever in need of assistance, you can also email support@rentmanager.com or click F1 anywhere in the program for our...

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  • Ease of use
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Long time user

Reviewed 6 years ago

Our company has been using this software since back in the days of DOS. We have been very pleased with it and the company; they are consistently adding new features and keeping up with technology innovations. The best thing about it is that it is comprehensive. It integrates our web-site, accounting, rent collection, utility billing and home loan activities. It has a phone auto-dial feature that allows...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Peter, Thanks for the great review! We're very happy to hear that you've loved our software since the DOS days. We hope we can continue helping you and your business for many more years! Kari Digital Marketing Coordinator

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One man shop using this program since 2007

Reviewed 5 years ago

The program is staple, customer service is responsive and I have never been disappointed with this product.

Pros

With very little training anyone can be up and running a very comprehensive program that will streamline the management of any type of rental property.

Cons

I am not sure if I am grandfathered in or they still offer the core application at a reduced rate for users that have under 99 units, but I wish some of their other add-on products also had discounted pricing for smaller properties like mine as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rent Manager is the easiest, most user friendly software I have ever used

Reviewed 4 years ago

We have used Rent Manager for 5 years now. It is very affordable, you can customize to your business needs and I can always reach someone to get my questions answered or issues resolved.

Pros

User Friendly Great Customer Support Always enhancing due to customer requests Open API Completely customizable

Cons

I can't really think of anything that I like least. Rent Manager has been a great software, especially since they opened up the API function.

Vendor response

Thank you for your review Dawn! It’s been great working with you the past 5 years. Here’s to many more in the future!