Pricing model: Free, Subscription
TenantCloud is a freemium solution for landlords, tenants and ServicePros.
Soon TenantCloud will have a $35/month solution for ServicePros.
How does TenantCloud compare with other Real Estate & Property apps?
Real Estate & Property app prices shown are $/month
Please note: For comparison purposes the price for TenantCloud has been scaled monthly. Actual price is $/per year
14 reviewers had the following to say about TenantCloud's pricing:
Pros
User friendly, very well put together and easy to start up. I tried multiple cloud softwares and none of them had the ease of use and functionality that tenantcloud has!
Cons
Having to pay for eSignatures. However, even then the cost is fairly cheap compared to most competitors.
Thank you for using TenantCloud. Happy landlording!
Rating breakdown
I use this software for the 3 units I own. It’s perfect for my small portfolio! A great way to limit my costs but still have everything documented and recorded for my records. Couldn’t be happier with my experience.
Pros
Cheap
Does all the basics you need
Perfect for a landlord of a small portfolio!
Easy to use
Beautiful user interface
Great app!
Record management
Reports
Online pay
Cons
Not as powerful or have automated capabilities as other PM software, but totally okay because it’s free or nearly free.
Wow! We were blown away by your review. It made our day. Thank you for using TenantCloud.
Rating breakdown
Likelihood to recommend: 10/10
Organization
Pros
You cannot beat the functionality for the price. No ridiculous learning curve like Rent Manager or other high priced software. Perfect for those managing <200 units.
Cons
Would like to see more customized reporting. Customer support could be quicker but still responds within 48 hours.
Thank you for the great feedback! We do our best to make your user experience as easy as possible.
Rating breakdown
Likelihood to recommend: 10/10
Pros
I really liked the user interface because it was intuitive and looked great. The price also seemed attractive give what the software promised to do.
Cons
The pros stopped at the UI. The payments set up is very clunking requiring tenants to go through 10 steps. There is no recurring / auto payments feature.
I had paid for a year subscription and asked for a refund after 2 weeks and was told there was no refund, so beware they will steal your money!
Thank you for letting us know about your experience using TenantCloud. We’re sorry our product did not meet your expectations, and appreciate you taking the time to share your concerns. We are constantly improving our services, and do our very best to ensure it is as easy as possible for all our users.
Rating breakdown
Likelihood to recommend: 0/10
Pros
TenantCloud is a good software to manage your property. It's is easy to use and a lot of features are available.
Cons
There TenantCloud is good for small landlord and for some extra features, the price is a little high.
Rating breakdown
Likelihood to recommend: 8/10
We started using EvaProperty.com 3 months ago at our company. Very simple and transparent software overall, but still it's better for a small and medium property holders. However, I can strongly recommend Evaproperty for its accountiong, online rent collection possibilty and free marketing website, btw sign up is free Pros: very useful accounting, personal website with design templates, vendor, maintenance and tenant portals, easy design, no unnecessary expensive "bells and whistles" other softwares have. And the pricing is good. Cons: high custom domain set up fee, no ROI indicator, too many updates.
Thanks for your review. We really appreciate it.
Rating breakdown
TenantCloud is awesome. The two Cons I had are very minor and may have already been fixed since they make updates to existing features and add new features about once a month. I can't be more satisfied with the product.
Pros
- Easy to use
- Ton of features
- All in one system that allows you to connect with tenants, owners, suppliers, and contractors
- Continuously add features to make the product better
- Extremely low cost, would be free for an operation my size expect I signed up for the feature that allows for payment through TenantCloud which only costs $9/month
Cons
- The accounting feature could be more user friendly, currently it isn't very easy to edit anything in the system. Instead you have to delete the item and reenter it.
- The system for potential tenants to submit rental applications was also not the most user friendly
Rating breakdown
Likelihood to recommend: 10/10
got all my properties and tenants info in one desktop.
Pros
ease of use. great value for the money. great features and benefits to the renters.
Cons
not being able to contact someone by phone to get a response in a timely fashion. no sense of urgency especially when money is involved from tenants.
Leland, we appreciate your feedback. Our goal is always to provide a consistently reliable product and an exemplary level of customer service. Currently there's no phone support, but we will be happy to help. Just submit a support ticket via your TenantCloud account and our team will contact you. Thanks!
Rating breakdown
Likelihood to recommend: 3/10
Pros
Tenantcloud is very easy to set up and use. It took me a couple of hours to set up my 5 rental properties. I also like the fact that I can:
Advertise my vacant properties online using the software
Communicate with my tenants through the software
PLUS there are plenty of features in the FREE package that I have not yet explored!
Cons
Although it can handle up to 75 properties in the FREE package, there is only 512MB storage to support that many properties, which can be limiting when you want to upload good quality pictures, lease documents etc for each property. One improvement could be the ability to purchase additional storage at a reasonable price OR the ability to link the pictures and docs from another storage facility.
Ben, thanks you for using TenantCloud. Our support team will gladly work with you to resolve any issues you have with the system.
Rating breakdown
Pros
I love to use Tenant Cloud to keep track of all of our tenants. I don't know what I would do without it!
Cons
I wish that Tenant Cloud was a little less expensive, but for what the product does I think it's worth it.
Rating breakdown
Likelihood to recommend: 10/10
Pros
After 3 years in property management with several previous software vendors I have found Tenantcloud and I could not be happier. It handles everything I need, that’s what I call end to end solution. They have recently released the design and I love it. When I signed up I was a bit confused with their pricing model ( they claimed to be free for 75 rental units) but it is actually free for 75 units with unlimited tenants and personal listing website. Can’t say this is the best solution on the market since I haven’t tried all of them, however, it is just perfect for diy landlords like me.
Cons
Some features are currently under construction but the support team promises to launch them soon.
Rating breakdown
Likelihood to recommend: 8/10
I heard about tenantcloud last year from a friend of mine. I wasn't hurrying to sign up. Most of the time free softwares end up poorly. I was using buildium, but it was too expensive. I signed up a while after tenantcloud integrated background checks. It's been half a year since and I'm loving it. Online payments, tenant screening and reports. We use it for our 15 units and everything works great. The system is very easy and customer support is great. I recommend it for small landlords, it's perfect.
Pros
It's free, it has online payments and a great customer support.
Cons
Waiting for criminal report to be integrated.
We can¿t thank you enough for your great review. Happy landlording!
Rating breakdown
Likelihood to recommend: 10/10
TenantCloud seems to be a cost effective service for both landlords and tenants. I was first a bit confused with the connection system but after a while I found it and successfully connected with my tenants so they can pay rent and communicate within the system (btw I love the chat). Overall it looks like the system is better for landlords as of now.
Thank you so much for the great review.
Rating breakdown
Pros
I did extensive researching trying to find an affordable property management system that was cloud based and stumbled upon this one. I had signed up for the free version and loved the functionality of it all. Easy to navigate and look up by property or tenant. Love how you're able to implement a copy/scan of the actual lease agreement and save it. Everything is very simple and just the basics, like maintenance, tenant info, property info and ability to add pictures of the property as well, to reports, etc. Since then I had decided to upgrade to their 100 -150 property plan. The recent upgrades have made it worth my money.
Cons
When logging in a particular property's rent payment (and lets say i needed to log multiple payments for this property for different months that were behind) and after I click on save, it brings me back to the list of all the properties instead of back to the same property's accounting page to which I had just recorded a payment. Makes it a little difficult to log multiple payments for one property since I like to be able to view which months are behind and how much and have to ability to log payments accordingly.
Rating breakdown
Likelihood to recommend: 10/10
