Bookster Pricing, Features, Reviews & Comparison of Alternatives

Bookster

Take bookings, payments, manage guests & more

4.4/5 (25 reviews)

Bookster overview

Bookster is a web-based booking software for holiday rentals, which can be used for any size of vacation rental portfolio, from a single unit up to hundreds of properties. The system enables users to accept online bookings, take payment, manage guests, and more.

Bookster offers users the option to create their own website from a variety of built-in search engine optimized, mobile-friendly templates, or users can embed an availability widget in their existing website to enable guests to book their stay online. Multiple seasonal rates can be set, for peak, high, mid, and low season, and pricing strategies can be added. Users can also create a variety of add-ons and extras which guests can select from during booking, including linens, cots, champagne on arrival, or adding additional guests. These can be charged on a per night, per person, or flat rate basis. Promotional codes can be created to offer discounts or vouchers to guests.

Bookster automatically sends email notifications to both guests and managers when a booking has been created or cancelled. Users can also automate requests for damage deposits and balance payments before arrival, and the refunding of damage deposits after a stay. Guest reviews can also be added to properties, either manually from a guestbook, or by the guests themselves through integration with Feefo. Tripadvisor reviews can also be featured on property pages.
www.booksterhq.com

Pricing

Starting from
£20/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
Bookster screenshotWelcome to Bookster Property Management System (PMS)Bookster screenshotBookster screenshotBookster screenshot

Bookster reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.2
  4.6
Gillian Cameron

Fantastic company

Used daily for 2+ years
Reviewed 2016-07-12
Review Source: Capterra

We are holiday letting company based in East Lothian and have found that using this software has completely changed the running of our business, making holiday bookings simple, no more double bookings. The support team are just amazing and react very quickly

Pros
Gosh so many things. I think the automated email reminders sent to clients letting them know that their balance payment is due. This tracking system saves us so much time, the system is set to take online payments and alerts us is payments have not been made in time. The live calendars enable holiday guests to book 24 hours a day and so our bookings have increased since taking on this system

Cons
The only slight problem is that the software does not link both ways with Holiday Lettings and Trip Advisor.

Response from Bookster


Thank you for your very kind words Gillian, we really do appreciate them.

We simply aim to make your lives easier to allow you to continue providing your guests with a brilliant experience of East Lothian.

Have a great summer season!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Weston Zimmerman

Perfect Solution for 1 Property, Great Support

Used weekly for less than 6 months
Reviewed 2017-02-23
Review Source: Capterra

The two selling points of this software to me are the affordability for a 1 property rental. I can't afford to pay like some of the more sophisticated options out there. #2 is it does everything I need it to do. My favorite feature is the Booking.com integration where Ino longer have to chase down renters from Booking.com to pay. Bookster makes it happen automatically. I think us renters all have the same feelings toward Booking.com I hate their system. Well, good news, Bookster removes that PAIN. It does everything I need it to do, - availability calender and capability to book directly from my site - Manage bookings and accept payments through my Stripe account (totally painless) - Manage damage deposits completely automatically with full customization - I can produce a professional image to my clients with their email service - I can also take phone/organic orders and set them up myself in Bookster Things it needs: - Ability to connect multiple iCal calendars. One is not enough - Ability to edit the theme of the calendar plugin so we can make it match our website better - Ability to edit the payment pages by more than just adding our logo, again, to mathc our website (Needs background and color editting capability. Image BG's would be awesome) - The whole software should be reworked a bit onlayout and functionality of buttons and pages. It is a bit confusing, and there is room for improvement on a CLEAN DASHBOARD layout. Over all, I am thrilled with Bookster. Their support is amazing. I live in two different time zones (7 hrs apart) and no matter what time or day, 80% of time they respond to emails, messages instantly. And for sure within 8 hrs the other 20% of time. And you get a super helpful, capable response, with a personal touch.

Pros
Their personable helpful support, capability of the software, and the channel integration with Booking.com

Cons
The dashboard layout and the inability to edit the calendar plugin for my website

Response from Bookster


Thank you very much for the great review and excellent feedback! All fair points.

With our most recent update, we now support multiple iCal feeds! They are listed under the Channel button. If the OTA / website that you are on does not show up on the list, let us know and we can add them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Gordon Duncan

Mostly satisfactory

Used daily for less than 6 months
Reviewed 2018-05-18
Review Source: Capterra

Pros
I like that it combines a booking calendar with Stripe payments, and that the calendar import of availability from other channels is frequent, polling every few minutes, which reduces the risk of double booking. The user interface is mostly good, although some options are hard to find.

Cons
The calendar export for availability is flawed - Bookster exports all bookings, including those imported from other channels. So when Bookster calendar ICS is re-imported to Homeaway, Airbnb, Tripadvisor those export-and -re-imports show up as conflicts. I can ignore those warnings, but I would rather not have them at all. Those others providers similarly offer calendar import and export, but export only their own bookings. For Bookster, this does not appear to be a difficult thing to fix - I say that because all the others do it. I did raise this issue with customer support; the response was that I need to set Bookster up as the master booking system, transfer bookings manually and not have the import-export loop. Frankly, that's a bit arrogant - in this game, Bookster is not the Daddy.

Response from Bookster


Hi Gordon,

Thanks for your great review, we really do appreciate it.

There is a form of the iCal URL that would mean only passing blocks and bookings created in Bookster out to the channels. Not a complete fix but might work better for you.

I will drop you an email explaining it further.

Robin

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Laura Finlayson

Great quality - easy to use booking software - would definitely recommend

Used daily for 2+ years
Reviewed 2016-07-10
Review Source: Capterra

I've been using Bookster for 3 years. The software has slotted easily in to my existing website and has proven to be 100% reliable. Its now easy to take direct bookings and the system looks after everything including guest confirmation and automated payment processing.

Pros
Just as good for small businesses as well as larger ones. Affordable complete booking system. Lots of good tools. I can operate easily from Smart phone. Issues professional looking communication emails to guests. Links in to other marketing channels perfectly. Great team support.

Cons
Its all pretty good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Emma Poulton Parley

Simple and Effective - Great!

Used daily for 2+ years
Reviewed 2017-02-03
Review Source: Capterra

I have been using Bookster since I joined Reserve Apartments and they continue to improve the customer booking experience and remove so many of the tedious admin parts of running Reserve. They built and look after our website, provide our booking system and allow us to share our properties out to multiple other websites. They are easy to get a hold of and very responsive any time we need help.

Pros
It strikes the right balance of having extensive features without being overcomplicated.

Cons
Honestly nothing!

Response from Bookster


Thank you for your kind words Emma! We will endeavour to continue to support Reserve as much as we can!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Bookster pricing

Starting from
£20/month
Pricing options
Free trial
Subscription
View Pricing Plans

Solo:
£20.00/month - for 1 vacation rental.

Professional:
£30.00/month - for up to 5 vacation rentals or £55.00/month for up to 20 vacation rentals.

Agency:
£100.00/month - for up to 50 vacation rentals or £140.00/month for up to 100 vacation rentals.

Bookster features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Electronic Payments
Reporting & Statistics
Search Functionality
Website Management
eCommerce Integration

Custom Forms (75 other apps)
Drag & Drop Interface (102 other apps)
Product Catalog (78 other apps)
Social Media Integration (67 other apps)
Template Management (66 other apps)
Third Party Integration (139 other apps)
eCommerce Management (80 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Bookster

Key features of Bookster

  • Arrivals reports
  • Automated deposit refunds
  • Automated payment requests
  • Availability calendar sharing
  • Availability widget
  • Bookings from multiple sources
  • Credit card processing integrations
  • Custom websites
  • Customizable branding
  • Email marketing
  • Extras and add-ons
  • Guest notification emails
  • Guest reviews
  • Listing publishing to multiple websites
  • Manager notifications
  • Online payments
  • Online reservations
  • Promo code creation
  • Seasonal pricing strategies
  • Seasonal rates
View All Features

Benefits

Payments can be taken for bookings online, through integration with Stripe, and options for PayPal and Sagepay integrations on request.

Create add-ons and extras for guests to purchase during booking, charged per person, per night, or a flat fee, including linens, cots, champagne on arrival, or additional guests.

Managers and guests automatically receive email notification of created bookings and cancelled bookings.

Balance payments and damage deposits can be automatically requested before guest arrival, and deposits automatically refunded after a stay.

Promotional codes can be created to offer discounts or vouchers to guests.

Guest reviews can be added to properties, either by the guests themselves, or manually from a guestbook.