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Bookster

Take bookings, payments, manage guests & more

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Bookster Pricing, Features, Reviews and Alternatives

Bookster product overview

What is Bookster?

Bookster is a web-based booking software for holiday rentals, which can be used for any size of vacation rental portfolio, from a single unit up to hundreds of properties. The system enables users to accept online bookings, take payment, manage guests, and more.

Key benefits of using Bookster

Payments can be taken for bookings online, through integration with Stripe, and options for PayPal and Sagepay integrations on request.

Create add-ons and extras for guests to purchase during booking, charged per person, per night, or a flat fee, including linens, cots, champagne on arrival, or additional guests.

Managers and guests automatically receive email notification of created bookings and cancelled bookings.

Balance payments and damage deposits can be automatically requested before guest arrival, and deposits automatically refunded after a stay.

Promotional codes can be created to offer discounts or vouchers to guests.

Guest reviews can be added to properties, either by the guests themselves, or manually from a guestbook.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Documentation
In Person
Live Online
Webinars

Bookster pricing information

Value for money

4.6

/5

29

Starting from

£

20

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Wix
Value for money
#1
Webit
Value for money
#2
Bookster
Value for money
#3
Edicy
Value for money
#4

Bookster features

Functionality

4.3

/5

29
Total Features42 3 categories

Most valued features by users

API
Data Import/Export
Customizable Branding
Customizable Templates
Activity Dashboard
Content Management
Reporting & Statistics
Search/Filter

Functionality contenders

Wix
Functionality
#1
Webit
Functionality
#2
Bookster
Functionality
#3
Edicy
Functionality
#4

Bookster users reviews

Overall rating

4.5

/5

29

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

21

4

2

1

1

Pros
The constant improvements, great analytics and the dedicated customer support are making our life easier, speeding up our work process and helping us better understand the market.

DT

Davide T.

Great customer support, very responsive and friendly. Extensive booking analytics (Including Google Analytics).

DT

Davide T.

Great features included for my business needs. Excellent user friendly booking system.

LS

Linda S.

Cons
The dashboard layout and the inability to edit the calendar plugin for my website.

WZ

Weston Z.

Of particular valuable now, in an industry struggling to cope with the destruction caused by the Covid pandemic. Customer communication and support has been available every step of the journey.

JC

Julia C.

If ever I feel any features are missing or need to be added Bookster immediately responds to my requests and feedback.

LS

Linda S.

Overall rating contenders

Bookster
Overall rating
#1
Wix
Overall rating
#2
Webit
Overall rating
#3
Edicy
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Treasure Find!

Reviewed 8 months ago

Our experience has been a welcome breath of fresh air in comparison with other software suppliers. And we've enlisted the work of quite a few. The team has an honest, open approach and is particularly adept at understanding and addressing operator needs. Of particular valuable now, in an industry struggling to cope with the destruction caused by the Covid pandemic. Customer communication and support has been available every step of the journey. The service and software performance top rated.

Pros

In a nutshell, it does everything it claims on the tin! Simply executed in a way that can be easily understood and managed without having a technical degree. It handles the booking basics well and has developed 'add ons', totally in tune with the need of operators in the holiday rental sector. The focus is on functionality that can be easily implemented, rather than developing ' nice to have gadgets"...

Cons

At the start, I had to use 2 different applications of the software to add rates for some of our rental properties. This was due to the challenging seasonal rates system set by one large villa owner. Now, however, all functionality is aligned on one platform that has many relevant additions for the many demands of different operators in various hospitality sectors. The training offered was limited to begin but this has been addressed. Bookster has an excellent chat system that is on hand and of real assistance right at the time you need it. This has helped us understand how we can overcome various challenges relevant to us and use the software to our optimum advantage.

Vendor response

Dear Julia. Thank you for taking the time to leave this review. It's been a delight to work with you, and your ethos and passion for the industry is contagious! Thank you from the whole team at Bookster.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent software booking system

Reviewed 9 months ago

I am very fortunate to have found Bookster as my chosen booking system software. They consistently deliver an excellent service . I would highly recommend Bookster to any potential business looking to use their software. They also designed my website to a very high standard. The team involved in Bookster are exceptionally helpful, friendly and always there to assist your needs in anyway they can.

Pros

Easy to use and navigate around. Great features included for my business needs. Excellent user friendly booking system.

Cons

If ever I feel any features are missing or need to be added Bookster immediately responds to my requests and feedback.

Vendor response

Thanks you for taking the time to review us Linda! Delighted as always for your feedback, and happy that you mentioned our customer support and our easy-to-use tools - These are two areas we focus on as we feel they are essential to help your business. Thanks, from all the team at Bookster!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Bookster brings holiday break booking into the 21st century

Reviewed 5 years ago

Bookster has steadily improved over many years of use. It has always been as least as good as its competitiors, but it has continued to improve. Most importantly, it provides a cost-effective solution to handle bookings, be it just one property or a multitude.

Pros

Simplicity, reliability, scalability, and, most important, inter-operability with a wide array of 3rd party platforms such as Tripadvisor and AirBnB.

Cons

The back end navigation is slightly un-intuitive at first use. If you haven't often got reason to log in to this interface then it can be a little confusing. However, once you establish where key components and functionality are located it becomes much easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

More than a Holiday Rental Software

Reviewed 2 years ago

Bookster is helping our small business stand out in an increasingly competitive market. The constant improvements, great analytics and the dedicated customer support are making our life easier, speeding up our work process and helping us better understand the market. As result, we are increasing our booking lead-time, average price per booking and our hosts are really happy!

Pros

+ Great customer support, very responsive and friendly + Extensive booking analytics (Including Google Analytics) + Integrates with review websites + Constant improvements to the software + Integrates with other booking agents + Great tool for bulk addition of promo codes, discounts, extras and more. + Suitable for different kind of accommodation + Email marketing (for newsletters, automation etc.) + You can create Blogs and Landing Pages + Bespoke services (website creator, branding, SEO and more)

Cons

- Some customer-focused elements are not visually appealing (Booking Add-ons and Guest Area) - Needs some improvements to the Customer Relationship Management software

Vendor response

Hi Davide, thanks for leaving your review of Bookster software. The feedback from The Edinburgh Address has been fundamental to some of our most recent developments, and we're happy that our partnership will continue so we can support your business growth. Many thanks for your ongoing commitment to us, we're looking forward to helping you grow further in 2020! From the whole team at Bookster.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best Rental booking software I have ever used

Reviewed 9 months ago

Bookster have a very professional team, they make you feel part of a family. We joined over 2 years ago and it has never broken down or not done what it is supposed to. The start up process was made very easy - also the estimate to set it up and create our website was very accurate. They are very proactive and give excellent support and online seminars to keep everybody up to date the the vacation rental business. The day to day use has really changed my life - we are quite a small company but have managed to grow as the time we save using Bookster means we can take on more properties.

Pros

Ease of use - offering a professional platform for both guests and users. For example the ability do almost all tasks on a mobile while out and about - therefore it enables you to maximise the bookings of offer.

Cons

I'm struggling to answer this question - I love it all,

Vendor response

Many thanks for leaving your review Sandy, it's much appreciated. It's pleasing that you mentioned we have no hidden costs, it's an aspect that is important to us. I'm happy that our system has made your life easier and helped you to take on new properties. Thank you, from all of the Bookster family :)

Bookster FAQs and common questions

Bookster has the following pricing plans:
Starting from: £20.00/month
Pricing model: Free, Subscription
Free Trial: Available


Bookster has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Bookster supports the following languages:
English


Yes, Bookster has an API available for use.


Bookster integrates with the following applications:
PayPal, Google Analytics, Worldpay, Campaign Monitor, Stripe, Feefo, Google Calendar


Bookster offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat

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