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Turno Logo

Vacation rental cleaning schedule platform

Table of Contents

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Turno - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Turno overview

Based on 172 verified user reviews

What is Turno?

By industry, Turno reviewers are most commonly professionals in hospitality (40%). The most frequent use case for Turno cited by reviewers is vacation rental (75% of reviewers).

What do users say about Turno pricing?

Some reviewers feel Turno offers affordable pricing, especially for small companies, and they appreciate included services at no extra cost. However, some users report additional fees and regional price inaccuracies, questioning Turno’s overall value for money.

Starting price

10per feature /
per month

Alternatives

with better value for money


Pros & Cons

Cleaner Management

Customer Support

Cleaner Payment

Payment Process

Do you work for Turno? Manage this product listing

Turno’s user interface

Ease of use rating:

Turno reviews

Overall rating

4.7

/5

172

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

144

17

5

0

6

Pros
“I love that I’m able to automate my cleaners, have checklists in case she misses anything, share photos so she knows exactly what the default setup of my property should look like, and set up automatic payments from my bank to hers.”
SP

Serena P.

Owner-Operator

“It is a bit isolated, when you need something you have to look, look and look for the items, but when you find it they are on point with the service.”
JF

Jose F.

Owner

“Turno expertly manages my cleaners, cleanings, payments and all.”
IN

India N.

Host

Cons
“Most hosts don't provide enough information and expect pricing based on the range listed by Turno which is inaccurate for most regions.”
AK

Ailia K.

Owner

“Not enough information on cleaning projects when bidding.”
AK

Ailia K.

Owner

“It is unfortunate that it takes a trip to support to get something simple like the - but technical support was very responsive.”
Verified reviewer profile picture

David S.

Member

Who uses Turno?

Based on 172 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Real Estate
Chemicals
Construction
Others

Use cases

Vacation Rental

Turno's key features

Most critical features, based on insights from Turno users:

Housekeeping management
Payment processing
Reservations management
Work order management
Contact management
Guest experience management
Property management

All Turno features

Features rating:

Alerts/Notifications
API
Contact management
For vacation rentals
Guest communications
Guest experience management
Housekeeping management
Inventory management
Payment processing
Property management
Reporting & statistics
Reservations management
Task management
Third-Party integrations
Work order management

Turno alternatives

Turno logo

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
OwnerRez logo
visit website

Starting from

40

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Hostaway logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Guesty Lite logo
visit website

Starting from

16

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Turno pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Single Property Account

0.00

Features included:

  • 1 Property
  • Marketplace Cleaners
  • Non-Turno Teammates
  • Free Co-host Accounts

Marketplace Cleaners Only

0.00

Features included:

  • Unlimited Properties
  • Marketplace Cleaners only
  • Free Co-host Accounts

Marketplace & Non-Turno Teammates

10

Per month

Features included:

  • Unlimited Properties
  • Marketplace Cleaners
  • Non-Turno Teammates
  • Free Co-host Accounts

User opinions about Turno price and value

Value for money rating:

Of 22 reviews that provide robust commentary on Turno's price and value, mention it in a positive light.

Some reviewers feel Turno offers an affordable solution, especially for small companies or those managing a single property, and they appreciate that certain services are included at no extra cost. Users think the platform is inexpensive compared to alternatives and find its pricing reasonable for the features provided. However, some users report that additional fees, particularly for online payments and per-clean charges, significantly increase overall costs. Reviewers indicate frustration with non-prorated annual subscriptions, regional price inaccuracies, and higher costs compared to competitors, leading some to question Turno’s overall value for money.

, and

Turno integrations (20)

Integrations rated by users

We looked at 172 user reviews to identify which products are mentioned as Turno integrations and how users feel about them.

Integration rating: 5.0 (8)

Integration rating: 5.0 (6)

easy to move in my properties and schedule

HT

Heidi T.

owner

Vrbo logo
Vrbo

Integration rating: 5.0 (4)

A hosting platform synced with the rest

MC

Matt C.

Owner

Integration rating: 5.0 (3)

Hostaway is our PMS and the system of record for 125 listings across multiple states, so a clean two-way connection is non-negotiable. VacayOps pulls reservations in real time to auto-schedule every turnover.

NR

Nicholas R.

Operator

OwnerRez logo
OwnerRez

Integration rating: 3.0 (2)

This is my PMS very easy to integrate, data comes over seamlessly.

We use OwnerRez as our PMS, and sync bookings between AirBnB and VRBO > GuestsKey via OwnerRez. Works great.

Verified reviewer profile picture

Keith S.

Managing Member

1/2

Turno customer support

What do users say about Turno customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Turno customer support.

Widespread user sentiment highlights Turno's customer support as fast, efficient, and consistently responsive.

A fair number of users appreciate the knowledgeable, friendly, and patient support staff who provide clear solutions.

Multiple users value the availability of real people via chat, not just AI bots, making support feel personal and accessible.

A portion of users mention support going the extra mile, offering empathy, follow-ups, and thorough guidance for setup and issues.

Support options

Chat
Faqs/forum
Email/help desk
Knowledge base
Phone support
24/7 (live rep)

Training options

Live online
Documentation
Videos

To see what individual users say about Turno's customer support, check out the review snippets below.

“I haven't used a long shift and I haven't been able to have customers yet but when I had problems or queries they were very fast and effective in helping me”

LC

Lucy C.

Cleaning

“The support chat feature is amazing and the staff is always quick to answer.”

ED

Evan D.

CEO

Turno FAQs

Q. Who are the typical users of Turno?

Turno has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is Turno used for?

Turno is a cloud-based platform designed to simplify and automate the process of scheduling, paying, and finding vacation rental cleaners for hosts and property managers. The key features of Turno include auto payments, cleaner marketplace, photo checklists, problem reporting, and inventory management. Turno allows hosts to pull their guest calendars from Airbnb, Vrbo, and other major booking platforms into one central location, letting them synchronize cleaning schedules.


Q. Does Turno support mobile devices?

Turno supports the following devices:
iPhone, iPad, Android


Q. What level of support does Turno offer?

Turno offers the following support options:
Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)

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