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Zego
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Elevate the resident experience
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Zego - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Zego overview
What is Zego?
Take the friction out of your most critical resident touchpoints and automate the dreaded tasks that consume community managers. Zego offers resident experience management technology that creates a sense of community and inclusion, while also empowering on-site staff. From payments and utilities to communications and smart devices, we help you boost retention, productivity, and NOI. Our four product lines enhance resident experiences and driver greater staff efficiency across your communities.
Zego Pay: Save your staff time with 100% digital payments
Zego minimizes the amount of paper payments that come through the door by offering residents convenient and flexible payment alternatives. Residents can pay online, with a mobile app, or in-person at a retail location. No matter how they choose to pay, each transaction seamlessly integrates into your accounting software, saving your associates valuable time.
Learn More at gozego.com/platform/zego-pay/
Zego Mobile Doorman: Inspire your residents and staff to love their community with a customizable mobile app
Zego connects property managers and residents through a mobile-first engagement platform. Using an all-in-one community-branded app, Zego Mobile Doorman brings together property managers and residents to resolve the everyday challenges of apartment living.
Learn More at gozego.com/platform/zego-mobile-doorman/
Zego Smart: Jump ahead in a competitive market with state-of-the-art smart amenities
Zego connects residents with their homes and empowers community managers with a unified platform that simplifies property operations. With Zego’s comprehensive solution, you can effortlessly achieve the benefits of smart home technology at your communities. From installation to setup and ongoing management, we cover all the bases of smart apartment living.
Learn More at gozego.com/platform/zego-smart/
Zego Utility: Maximize your recoupment and drive conservation with utility cost recovery and payables
Zego removes the burden of utility management from your team. Maximize expense recovery and give your associates the freedom to do more with their day with Zego Utility. From invoice auditing to accounts payable and expense recovery, our end-to-end solution gives you better control over expenses and boosts productivity. Plus, the resident experience is improved with one comprehensive statement and the ability to pay all property charges in a single digital transaction.
Learn More gozego.com/platform/zego-utility/
***Want to learn more about Resident Experience Management? Zego is your definitive resource for insights and guidance on resident experience management for multifamily. Check out our latest research and recommendations in the industry's first State of Resident Experience Management report. In this free 78-page guide, you'll learn:
- What Resident Experience Management is and why it matters to your business
- How resident experience influences acquisition and retention at multifamily communities
- Key takeaways from our proprietary survey findings and how they impact resident turnover
- Recommendations to build a best-in-class resident experience in today’s competitive market
Visit gozego.com/publications-media/state-of-resident-experience-management/ to download a FREE copy today.
Key benefits of using Zego
- A modern & intuitive user experience: Our mobile-first platform features simple & clean workflows so residents & staff can complete their tasks quickly and enjoy carefree daily living.
- Seamless integrations: With 18+ years of building & maintaining property management systems integrations, we provide seamless connections to the tools you already utilize. Our integrations save your associates valuable time & are free of manual workarounds.
- Enterprise-grade security: Zego’s technology & internal processes greatly minimize security risk. We adhere to strict compliance rules & best practices that are designed to protect and safeguard customer data.
- World class service & support: Get personalized support & strategic guidance that you won't find anywhere else. We offer 24x7x365 resident phone support along with Client Success Advocates who provide best practices & recommendations to ensure you are getting full value from the platform.
Zego’s mobile-first platform gives property owners, operators, & community associations the tools to tackle their operational challenges & grow their business. Regardless of your role or how your portfolio is made up, our resident experience management solutions increase property performance & leave residents delighted. From payments & utilities, to communications & smart devices, everything is seamlessly integrated into the systems you rely on.
- Property Managers: Zego automates many of the manual tasks that bog down on-site associates. Plus, our tools make it easier to communicate & engage with residents, ultimately improving their satisfaction with the community.
- Property Owners: Zego elevates portfolio NOI by minimizing operating expenses & offering high-tech amenities that boost rents.
- Property Developers: Zego works with property developers to differentiate their properties & achieve rent premiums by helping to select, install, connect, & support smart apartment devices.
- Homeowner Associations: Zego gives homeowner & community associations the broadest range of digital payment options, helping to streamline dues collections.
Zego Pay Features You'll Love:
? Intuitive resident mobile app
? Mobile CheckScan
? Rapid Account Linking
? CashPay
? Credit Reporting
? Rent Cycle Automation
? AutoPay & variable AutoPay
? Owner payments
? Flexible funding
** Learn more at: gozego.com/platform/zego-pay/
Zego Mobile Doorman Features You'll Love:
? Custom property branding & content tiles
? Maintenance requests
? Package notifications
? Amenity reservations
? Virtual bulletin board
? Move-in checklists
? Lease renewals
? Events & 1:1 virtual appointments
? Marketplace
? Authorized guests & entrants
? Surveys
? Pet Directory
** Learn more at: gozego.com/platform/zego-mobile-doorman/
Zego Smart Features You'll Love:
? One convenient, community-branded mobile app
? Enterprise-grade Smart Hub
? Wi-Fi and cellular capabilities
? Broad selection of smart devices
? Eliminate need to re-key after unit turnover
? Vendor lock codes simplify secure access
? Automate vacant & show unit management
? Flexible roll-out options
** Learn more at: gozego.com/platform/zego-smart/
Zego Utility Features You'll Love:
? End-to-end process removes utility burden from your staff
? Portfolio-wide benchmarking of expenses & recovery
? Recover water, sewer, trash, gas, recycling, & electric expenses
? Consumption-based billing increases conservation
? Vacant unit utility cost recovery
? One convergent, comprehensive resident statement
? Legal and regulatory guidance reduce risk
? Seamless integration with management software
** Learn more at: gozego.com/platform/zego-utility/
Starting price
Alternatives
with better value for money
Zego’s user interface
Zego pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Zego?
Users say Zego offers an easy-to-use payment platform that simplifies online rent and bill payments, with features like recurring payments, reminders, and clear receipts. They appreciate being able to track payments, set up auto-pay, and access their accounts conveniently, which streamlines their payment processes and increases collection rates.
They report some frustrations with processing times for ACH and credit card payments, occasional duplicate transactions, and difficulties with account setup or changes. Some mention high transaction fees and slow refund processing as drawbacks, while others note issues with mobile navigation and limited payment scheduling options.
Who uses Zego?
Based on 78 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zego's key features
Most critical features, based on insights from Zego users:
All Zego features
Features rating:
Zego awards
Zego alternatives
Zego integrations (17)
Integrations rated by users
We looked at 78 user reviews to identify which products are mentioned as Zego integrations and how users feel about them.
Integration rating: 4.9 (9)
“Since we use Rent Manager it is very convenient to have everything at our fingertips.”
Sherry S.
Office Manager
Integration rating: 5.0 (2)
“Yardi operates as our primary PMS, with few exceptions all information must lead back to Voyager.”
Jered L.
Director of Business Development
Integration rating: 5.0 (1)
“Integrates with Enumerate to keep owners accounts up to date for accounting and payments.”

Allison S.
Marketing Administrative Assistant
Integration rating: 5.0 (1)
“Zego integrates with our management software and posts payments automatically.”
Georgia C.
Controller
Integration rating: 5.0 (1)
Zego support options
Typical customers
Platforms supported
Support options
Training options
Zego FAQs
Zego has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Zego support?
Zego supports the following languages:
English
Q. Does Zego support mobile devices?
Zego supports the following devices:
Android, iPad, iPhone
Q. Does Zego offer an API?
No, Zego does not have an API available.
Q. What other apps does Zego integrate with?
Zego integrates with the following applications:
Renter Insight, Property Boulevard, Entrata, Vantaca, Rent Manager, RealPage, Condo Control, ResMan, Yardi Voyager, Tableau, ManageAmerica, Enumerate, MRI Property Management
Q. What level of support does Zego offer?
Zego offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)



















