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Hapana

Next generation software for multi-site boutique fitness

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Table of Contents

Is this product right for your business?

Find out with a

Hapana - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: November 2025

Hapana overview

What is Hapana?

Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business.

- Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations.

- Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems.

- Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.

- Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations.

With Hapana, fitness studios and clubs can unlock their growth potential, while saving time and effort. Experience the power of seamless member management, targeted marketing, branded app experiences, and data-driven decision-making.

Key benefits of using Hapana

Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations.

Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems.

Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members.

Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations.

Starting price

285flat rate /
per month

view pricing plans

try for free

Alternatives

Hapana’s user interface

Ease of use rating:

4.5

(92)

Hapana pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(9)

3-4(14)

5(69)

What do users say about Hapana?

Reviewers indicate Hapana’s customer support is generally responsive, attentive, and helpful, with many noting quick answers and a willingness to address concerns. They feel the team listens to feedback and works to improve the product, though some mention delays, lack of personalization, and initial difficulties in reaching support, especially for smaller businesses.

Users think Hapana is easy to use, with a clean and intuitive interface that becomes simple to navigate after some practice or training. They find the platform user-friendly, but some say it can be confusing at first and requires support to fully understand certain features.

Select to learn more

Who uses Hapana?

Based on 92 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Sports

Recreational Facilities and Services

Education Management

Others

Use cases

Gym Management

Membership Management

Club Management

Fitness

Pilates Studio

Hapana's key features

Most critical features, based on insights from Hapana users:

Payment processing

4.2

(41)

Recurring/Subscription billing

4.5

(26)

Online booking

4.5

(32)

Member database

4.4

(24)

Electronic payments

4.2

(24)

Credit card processing

4.0

(22)

All Hapana features

Features rating:

4.1

(92)

For yoga/pilates studios

5.0

(2)

Event scheduling

5.0

(3)

Mobile access

4.0

(19)

Online payments

4.9

(8)

Dues management

3.7

(3)

Data import/export

3.8

(11)

Customizable templates

4.0

(5)

Customer engagement

5.0

(1)

Customer database

4.0

(8)

Reporting & statistics

4.4

(7)

Client profiles

4.0

(1)

Client management

4.2

(14)

Class scheduling

5.0

(16)

Access controls/permissions

5.0

(4)

Third-Party integrations

4.7

(3)

Billing & invoicing

4.9

(20)

Booking management

4.8

(12)

Attendance management

4.4

(16)

Client portal

4.8

(9)

Membership management

4.4

(21)

Attendance tracking

4.2

(19)

Enrollments/Onboarding

4.0

(13)

Marketing automation

4.1

(8)

Event calendar

5.0

(4)

Social media integration

3.0

(1)

Membership renewals

3.9

(14)

Registration management

4.5

(21)

Class management

3.3

(8)

Calendar management

4.7

(10)

Mobile app

4.0

(3)

Member portal

3.3

(3)

Member types

3.0

(2)

Member communication

(0)

Member accounts

(0)

Website management

5.0

(1)

Lead management

(0)

Customizable forms

(0)

Membership signup

4.0

(1)

Website integration

(0)

Mobile alerts

(0)

Multi-Location

(0)

Wait list management

5.0

(1)

Visitor management

(0)

Online registration

(0)

Transaction history

(0)

Point of sale (pos)

5.0

(2)

Real-Time reporting

(0)

Team management

(0)

Reminders

(0)

Secure login

(0)

Self check-in/check-out

(0)

Staff management

(0)

Self service portal

(0)

SMS messaging

(0)

Customizable branding

(0)

Customer accounts

(0)

CRM

(0)

Contract/License management

(0)

Communication management

(0)

Certification tracking

(0)

Capacity management

5.0

(1)

Calendar sync

(0)

Automated scheduling

(0)

Appointment scheduling

(0)

Appointment management

(0)

Application management

5.0

(1)

API

(0)

Alerts/Notifications

(0)

Activity tracking

5.0

(1)

Activity dashboard

5.0

(1)

Invoice management

(0)

Inventory management

(0)

Instructor management

(0)

For martial arts

(0)

For gyms

4.0

(1)

Fitness assessments

(0)

Facility scheduling

(0)

Exercise library

5.0

(1)

Event management

5.0

(1)

Employee management

(0)

Email templates

(0)

Email reminders

(0)

Email marketing

(0)

Email management

(0)

eCommerce management

(0)

Discount management

(0)

Customizable reports

(0)

Hapana awards

Hapana alternatives

Hapana

4.5

(92)

visit website

Starting from

285

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.2

Customer Support

4.6

ABC Glofox

4.4

(344)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.2

Customer Support

4.4

My PT Hub

4.6

(3.1K)

visit website

Starting from

22.50

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.6

Customer Support

4.5

Club Automation

4.1

(74)

visit website

Starting from

Free trial

Free version

Ease of Use

4.2

Features

4.0

Value for Money

3.9

Customer Support

4.0

Hapana pricing

Value for money rating:

4.2

(92)

Starting from

285

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

start trial

User opinions about Hapana price and value

Value for money rating:

4.2

(92)

To see what individual users think of Hapana's price and value, check out the review snippets below.

“I am very happy with Hapana - it is easy to navigate and the support I receive is fantastic.”

Brooke C.

Director

“They have strong knowledge of the system and do their best to explain things really clearly and send looms/ screens shots when needed, which is a huge help. Massive kudos to the support team.”

Bianca v.

Operations

Hapana integrations (7)

Integrations rated by users

We looked at 92 user reviews to identify which products are mentioned as Hapana integrations and how users feel about them.

Zapier

Integration rating: 5.0 (1)

Google Calendar

Integration rating: 4.0 (1)

Other top integrations

Mailchimp

ActiveCampaign

Xero

QuickBooks Online Advanced

GetResponse

Hapana customer support

What do users say about Hapana customer support?

Customer support rating:

4.2

We analyzed 42 verified user reviews to identify positive and negative aspects of Hapana customer support.

Widespread user sentiment highlights Hapana's customer support as responsive, attentive, and consistently helpful.

A significant portion of users appreciate the team's willingness to listen and provide tailored solutions quickly.

Frequently reported by users, support staff are praised for their patience, professionalism, and clear communication.

Broad user base notes that real-time support and multiple contact channels make getting help easy and efficient.

Support options

Email/help desk

Phone support

Knowledge base

Chat

Faqs/forum

24/7 (live rep)

Training options

Live online

Videos

Webinars

Documentation

In person

To see what individual users say about Hapana's customer support, check out the review snippets below.

“On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements”

Allie H.

Director

“In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP.”

Christopher L.

Personal Trainer / Director

“Not glitchy like most others, and customer service crew are responsive and helpful.”

Lauren B.

Studio Manager