You know that Microsoft Teams is a popular collaboration and group chat tool, but when you're looking to buy software, it's always a good idea to compare a few products first. And a good way to create your shortlist is to find out what your peers are using.
When it comes to collaboration software, GetApp reviewers give high ratings to Microsoft Teams. It's a cloud-based group chat tool that helps teams collaborate with features such as messaging, conferencing, and file sharing. But there are alternative options—if you need your collaboration software to also handle project management, for instance, you may find tools that are better suited for your team.
It’s important to do your research. We’ll share some Microsoft Teams alternatives based on software your peers say they ended up choosing instead of Microsoft Teams.
All three Microsoft Teams alternatives discussed here offer free versions in case you have the time or interest to try all of them before upgrading to a paid version. The products are listed in alphabetical order. (See the full methodology for how we chose these products at the bottom of this piece).
ClickUp is a cloud-based collaboration and project management platform. Features include communication and collaboration tools, document sharing, task assignments and statuses, alerts, and a task toolbar.
Users can assign comments and tasks to specific team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.
ClickUp allows customizable branding, which could be helpful if you’re an agency and want to share access with your clients.
Out of these alternatives, ClickUp is the only platform that has workflow management like Microsoft Teams does. It’s a strong challenger to Microsoft Teams for project management as it allows multiple projects.
Platforms supported: Both ClickUp and Microsoft Teams are web-based tools and can be accessed via iPhone and Android apps. Neither tool supports the Windows app.
Typical customers: Both platforms work well for small, midsize, and large businesses. ClickUp is also frequently used by freelancers.
Customer support: Both provide online customer support and a knowledge base, but ClickUp also has phone support and video tutorials.
Pricing: Both ClickUp and Microsoft Teams offer a free plan. The paid versions for ClickUp start at $9 per user, per month, and Microsoft Teams starts at $6 per user, per month. If paying annually, both products offer discounts, bringing pricing to $5 per user, per month.
Click here for side-by-side comparison of ClickUp and Microsoft Teams.
Trello is a visual collaboration tool for planning tasks and projects. While commonly used by Agile software development teams, the software is also used in other departments such as marketing, sales, support, and HR. The web-based solution provides tools to define projects, their requirements, and the workflow to ensure projects are completed as planned.
Trello offers a digital board to create, organize, and prioritize actions. Administrators or managers can define workflows, assign tasks to individuals or teams, set deadlines, and monitor progress. Trello cards allow users to collaborate with each other. Users can add comments, add members, and attach documents to the tasks assigned to them.
Trello doesn’t include video conferencing functionality or robust document management (collect, upload, store, and share all documents in a centralized location), so if that’s a major reason you’re considering Microsoft Teams, Trello may not be your best bet. However, if you’re primarily interested in Microsoft Teams for the collaboration or file sharing (digitally share a wide variety of media types) features, then Trello could be a top contender.
Platforms supported: Both Trello and Microsoft Teams are web-based tools and can be accessed via iPhone and Android apps. Neither tool supports the Windows app.
Typical customers: Both platforms work well for small, midsize, and large businesses. Trello is also frequently used by freelancers.
Customer support: Both Microsoft Teams and Trello provide online customer support and a knowledge base, and Trello also offers video tutorials.
Pricing: Microsoft Teams and Trello both offer a free plan. For the paid versions, both platforms offer different tiers based on the number of users. Microsoft Teams starts at $6 per user, per month and Trello starts at $12.50 per user, per month. Both platforms offer monthly discounts if paying annually.
Click here for side-by-side comparison of Trello and Microsoft Teams.
Zoom is a cloud-based communication tool that allows for video conferencing, group messaging, and online meetings. Zoom also has a mobile app. Users can incorporate HD videos and audio to meetings and make them interactive.
The built-in collaboration tools allow for screen sharing during meetings. All video calls, meetings, passwords, and other data are end-to-end encrypted in the system. Zoom can also create searchable transcripts.
Users can use virtual backgrounds and also track the engagement of participants with an attendance indicator. Polls and Q&A session capabilities can help improve engagement on video calls. Zoom also syncs with Outlook, Gmail, or iCal calendars.
Zoom has CRM integration and customizable branding, which may be of interest if you’re a B2C company and want to customize your user’s experience. Zoom also includes instant messaging and team chat. However, if you need project management capabilities, Zoom may not be your best bet.
Platforms supported: Both Zoom and Microsoft Teams are web-based tools and can be accessed via iPhone and Android apps. Neither tool supports the Windows app.
Typical customers: Both platforms work well for small, midsize, and large businesses. Freelancers are typical customers of Zoom.
Customer support: Both provide online customer support and a knowledge base, but Zoom has video tutorials and phone support as well.
Pricing: Both Zoom and Microsoft Teams offer free versions. The paid version of Zoom starts at $14.99 per license, per month. The paid version of Microsoft Teams starts at $6 per user, per month, if paying monthly.
Click here for side-by-side comparison of Zoom and Microsoft Teams.
Collaboration tools come with a broad range of features and capabilities, so when evaluating platforms, it’s important to zero in on the ones most important to your team.
If you’re considering Microsoft Teams for video conferencing capabilities, you might want the robust conferencing and team chat tools Zoom has to offer for video calls. However, if you’re in the market for a collaboration tool that excels at project management, ClickUp and Trello may be better software tools for your consideration set. Both of these include file sharing and task management and planning.
Zoom and ClickUp both offer customizable branding if you’re a B2C company or an agency. ClickUp is the only one of these alternatives that includes workflow management, if that’s something that’s important to your team.
Regardless, you don’t want to get stuck with a one-size-fits-all product that doesn’t get the job done. Microsoft Teams is a well-rated and popular tool, but at the end of the day, the right collaboration tool depends on your company’s specific needs. Check out our collaboration product catalog to see what other options exist.
Products featured in this list were identified in user reviews as other products considered at the same time as Microsoft Teams. To be included in this list, alternative products must provide communication tools and file sharing.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication. The content in this piece provides the opinions and points of view expressed by users. It does not represent the views of GetApp.