5 min read
Aug 10, 2020
Collaboration

Slack vs Microsoft Teams: Which Should I Pick for My Business?

The Slack vs Teams battle is a closely fought one. We offer a tie-breaker in the form of in-depth analysis of their pricing, functionality, and integrations.

B.A.
Bandita AwasthiContent Writer

Slack and Microsoft Teams are two products that stand tall in the collaboration software market. Each has a large user base, a compelling list of features, and comparative pricing options. Since both the tools have similar attributes and competencies, deciding which one would suit your business can be tough. 

This article will help you weigh each tool against the other and make the best decision. We’ll cover the pricing, features, user reviews, and app integration options of both tools. 

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Pricing

Slack and Microsoft Teams are priced competitively. 

Slack offers four product versions: Free, Standard, Plus, and Enterprise Grid. The Standard version begins at $6.67 per user, per month when billed annually, whereas the Plus version costs $12.50 per user, per month when billed annually. The pricing for the Enterprise Grid version is not publicly available and can be obtained by contacting Slack’s sales team. 

The Standard version is ideal for small and midsize businesses, while the Plus and Enterprise Grid versions are ideal for large businesses and those in regulated industries.

Slack pricing

On the other hand, Microsoft Teams is available either as a free product or as part of Microsoft’s application suites (Microsoft 365 Business Basic, Microsoft 365 Business Standard, and Microsoft Office 365 E3).  

Each paid version can be billed either annually or monthly; annual subscriptions are available at discounted prices and are usually cheaper than monthly plans.

Microsoft Teams pricing

Takeaway

Both the tools are competitively priced, and there is only a marginal difference in their pricing.

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Features

Slack and Microsoft Teams share plenty of common features, but they do have some unique ones too that vary across product versions. 

In Slack, features such as shared channels, guest access, file sharing, screen sharing, and two-factor authentication are common across all product versions (Standard, Plus, and Enterprise Grid).

Creating and assigning tasks in Slack

Creating and assigning tasks in Slack

Single-sign-on, directory sync (with OneLogin, Okta, and Ping), and guaranteed uptime SLA are offered only with the Plus and Enterprise Grid versions, whereas audit log API and enterprise mobility management (EMM) integration are available only with the Enterprise Grid version.

Slack vs Microsoft Teams features comparison

In Microsoft Teams, features such as audio calls, video calls, screen sharing, and file storage are common across all product versions, whereas features such as meeting recording and administration controls for app management are available only with the paid versions.

Adding comments to shared files in Microsoft Teams

Collaborating over shared files in Microsoft Teams

While business apps (such as Bookings and Invoicing) are available only with the Microsoft 365 Business Standard and Office 365 E3 versions, some capabilities such as access to on-premise servers, audio conferencing, and hosting online events are available only with the Office 365 E3 version. 

Takeaway

Slack focuses more on group collaborations, whereas Microsoft Teams has a higher focus on instant messaging and online meetings for team collaboration.

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User reviews

Based on the average score from user reviews on GetApp.com, Slack has an overall rating of 93%, whereas Microsoft Teams has an overall rating of 88% 

If we analyze the user reviews for both products across various parameters, Slack consistently scores slightly higher than Microsoft Teams. Here is a more detailed breakdown of how users rate these two tools on various criteria:

User sentiment scores of Slack and Microsoft teams

To learn more about how we arrived at these numbers, check the methodology at the bottom.

Takeaway

While user sentiment on the core functionality of both doesn’t vary by a wide margin, users think Slack offers better value for money, is easier to use, and they are more likely to recommend it.

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Integrations

Slack offers unlimited integration, and it connects with over 1,000 apps listed on GetApp. The options are spread across categories such as email marketing, CRM, and survey software. Some of the most popular apps that Slack integrates with include Zoom, SurveyMonkey, and GitHub

Microsoft Teams integrates with over 150 apps (listed on GetApp) across categories such as video conferencing and accounting software. Some of the popular apps Teams integrates with include Cisco Webex, Hootsuite, and Trello

Takeaway

Slack integrates with over five times the number of apps Microsoft Teams integrates with.

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Slack vs Microsoft Teams: Which collaboration platform is right for your business?

There are functionality overlaps between the two tools with some certain areas of uniqueness. Therefore, to choose the one you should pick, factor in your own unique business needs and weigh them against the information we’ve shared to see which one addresses your needs better. 

  • If you’re primarily looking for a system to stay on top of the goings-on in your team, you’d be better off with Slack

  • If you’re searching for a robust communication platform that supports instant messaging and online meetings, Microsoft Teams is probably right for you

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Final takeaway: Slack is a more holistic collaboration tool, while Microsoft Teams is more focused on effective communication.

Ready to learn more about your options? Click here for Slack and here for Microsoft Teams.

Methodology and Disclaimer

The customer reviews mentioned in this article were obtained from GetApp.com. All ratings have been multiplied by 20 to bring them on a scale of 20-100, and reviews that had ratings in decimals were rounded off (thus, a 4.5-star rating became a 5).

We analyzed the pricing of the tools one month prior to the creation of this article. The pricing of products may have changed since publication and may not reflect current numbers.

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