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Salesforce for Retail
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Retail management system for eCommerce businesses
Table of Contents
Salesforce for Retail - 2026 Pricing, Features, Reviews & Alternatives
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Salesforce for Retail overview
What is Salesforce for Retail?
Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.
The platform enables administrators to conduct marketing campaigns and analyze performance reports to share personalized promotional offers with customers. Salesforce Retail CRM lets individuals utilize omnichannel order management capabilities to streamline selling and purchasing operations on a unified interface. Technicians can also interact with clients via various communication channels including SMS, social networking sites, mobile applications, and live chat.
Salesforce Retail CRM lets businesses view holiday calendars and analyze trends to forecast shopping behavior and pre-plan discounts. Managers can also track clients’ browsing activities and order history to personalize the shopping experience via push notifications and emails.
Starting price
per month
Alternatives
with better value for money
Salesforce for Retail’s user interface
Salesforce for Retail reviews
Overall rating
4.5
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.25/10
5
4
3
2
1
6
6
0
0
0
Who uses Salesforce for Retail?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Salesforce for Retail's key features
Most critical features, based on insights from Salesforce for Retail users:
All Salesforce for Retail features
Features rating:
Salesforce for Retail alternatives
Salesforce for Retail
Starting from
25
Per month
Salesforce Sales Cloud
Starting from
25
Per month
Freshdesk
Starting from
19
Per month
LeadSquared
Starting from
No pricing info
Salesforce for Retail pricing
Value for money rating:
Starting from
25
Per month
Flat Rate
User opinions about Salesforce for Retail price and value
Value for money rating:
Salesforce for Retail integrations (28)
Salesforce for Retail support options
Typical customers
Platforms supported
Support options
Salesforce for Retail FAQs
Salesforce for Retail has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Salesforce for Retail?
Salesforce for Retail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Salesforce for Retail support?
Salesforce for Retail supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Japanese, Korean, Portuguese, Portuguese, Spanish, Swedish, Thai
Q. Does Salesforce for Retail support mobile devices?
Salesforce for Retail supports the following devices:
Android, iPad, iPhone
Q. Does Salesforce for Retail offer an API?
No, Salesforce for Retail does not have an API available.
Q. What other apps does Salesforce for Retail integrate with?
Salesforce for Retail integrates with the following applications:
Microsoft Outlook, Gmail
Q. What level of support does Salesforce for Retail offer?
Salesforce for Retail offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Chat