talech Pricing

Discounting weekly specials - set once and done Tagging for specific printers, discounts Loyalty program Reporting Time Clck and time sheets Online ordering Table management

ICMP readers are sometimes an issue Wish there was an integrated reservation system

Ease of use, reports, layout of pages, customer service.

limited discount ability.

Thomas, thank you so much for writing a review and providing such detailed feedback. I have shared your feedback regarding discounting with the product team. Please continue to share thoughts with us - we love to hear from you and really value your feedback. Thank you for being a customer!

I like how easy it is to customize the interface of the iPad app. I can easily color coordinate sections and subsections, rearrange everything to fit our needs. I also love the online ordering system, we take on average a dozen online orders a day. There are of course things I wish we could change about the system, but overall, it does the job, and does it well!

Not a fan of the online ordering setup. If I wish to have a product hidden on our online store, it also hides it on our iPad, which does not work too well. The program is also very laggy when you first try to login, takes 5 seconds or so every time - just freezes. Also, if someone tries to tip us with a custom tip amount, sometimes the text box covers up the amount section - and we've had people almost tip us $2,000 multiple times - the box needs to be moved.

Ease of use for admin and every day user.

All listed on previous page.

Hi James, thanks so much for taking the time to write a review so we know what works and what could be better. We also appreciate you taking the time to speak with us via phone to share more detail. We love hearing from you - please continue to share.

Low initial cost. Intuitive setup. Rapid adjustability

Not compatible with Android OS

We're so happy to hear that you are happy customer after 2+ years, Eric! Thank you for being a loyal talech customer and for writing a review. If there is anything you need, please don't hesitate to reach out. We're here for you!

Cost

2 outages, one from the app and one from evalon credit card processor.

Marco, thank you so much for being a talech customer and writing such a lovely review! We are so glad to hear that you are happy about choosing talech even after 3+ years. If there is anything we can do for you, let us know. We're here to help!

Rather straight forward. Takes little training to get someone ready to use it. But still has some sophisticated capabilities.

Cost. Nice if it ran on other than iOS. Contributes to cost concerns. Heavy orientation toward food service industry. Wish features were a little more customizable to other industries. (We use it in a winery tasting room.)

Thanks for being a customer and writing a candid review, Richard! I've passed along your feedback to the product team so they know what would help talech work better for your business. Please continue to share with us! We love hearing from you and are here to help.

Easy to use

I don't like the credit card reader- too difficult for customers to read- tiny print and customers don't know where to slide the card and if it should be up or down. Software isn't the best for tracking inventory- you have to export products to excel to get the cost of inventory- should be more accessible. Price tags are hard to read (we like the big font/numbers)- we have customers complain daily that they can't see the price. Wish that it would remember customers email addresses like Square so that they don't have to enter it each time.

Thanks for writing a review and providing feedback, Missy. We'd love to hear more about what could be different and work better for you. Would you be willing to chat more about what could help your business?

It is pretty much user friendly

More details in the statistics would be extremely helpful--such as receipts by the minute when the sales actually happen instead of lumped together in an hour time slot

Thank you for being a loyal customer and your review, Christina! We're glad that you have been pleased with the customer support and product. I've passed your feedback about the card reader and more detailed reporting to our product team. Please continue to share feedback with us so we can continue to improve. We love hearing from you!

Ease of use, consistent updates and improvements, great tech support

Compatibility with hardware is limited. You only have a couple options for printers and card readers. However, the hardware you can use is high quality.

Thanks for your review and feedback, Josh. I have let the product and operations team about your thoughts on hardware. Please continue to share your thoughts with us. Thanks for being a talech customer!

Easy to use and learn and reports are awesome!!!

I wish the software was available on iPhones!!!!! And additional devices are free/cheaper

We're so thrilled to have you and Tibet Corner as a customer, Tenzing. Thank you for the review and for letting what you like and what you'd like to see. We've let the product team know about your request.

Very intuitive and easy to learn.

I would like to see a better and more affordable option for gift cards.

Thanks for writing a review and sharing feedback, Kent. I've shared your request re: gift cards with the product team. Please continue to share your feedback so we can continue to improve the product. Thank you for being a talech customer.

Offers and updates us on new features, able to track employee stats and hours, fairly easy to create new menu items, compatible with competitive processing companies, generates reports based on desired timeline or time range

Expensive

Thank you for being a customer and writing a review, Amy. We are so glad that talech is working well for you. If there is anything else you'd like to see for your business, please let us know. We love to hear from you.

reasonable pricing, easy to customize

can lag a bit and frequent disconnect between device and printer.

Thanks for writing a review and for being a talech customer, Dan! I have shared your feedback about flow and speed with the product team. Please continue to share feedback that would help your business. We love to hear from you.

Inventory tracking and reports

Purchase orders do not include item numbers

Thank you for the review, Christi. I have passed along your feedback regarding purchase orders to the product team. We appreciate the candor and encourage you to keep sharing your thoughts on the product so we can continue to make improvements. If there is anything else you'd like to share -please let us know. Thank you for being a customer!

Ease of use. The interface for programming is very user friendly.

Some reports are not as accessible on the tablet. Option to create a user option that can print reports only without having full Admin controls.

Thanks for the review and feedback, Asif. I've passed along your feedback to the product team. Please don't hesitate to reach out with other thoughts. We appreciate hearing from you! Thank you for being a customer.

The cloud is great as long as it can be maintained 99.9% of the time

The cloud can crash. Also, more options still need to be added.

Theron, thank you for your review and feedback. A member of our product team has reached out to learn more and see how we can help and improve but has not been able to get a hold of you. Please respond at your convenience. Thanks in advance for speaking with us!

price

reporting

We appreciate hearing from you, Karen. We are sorry to hear talech is not working the way you need it to. A member of our product team has reached out to set up a time to chat and learn more. Please reply at your convenience. We'd love to help!

Easy of use.

Sometimes too many steps to go thru to get to checkout

Thanks for writing a review and sharing feedback, Teri. We're so glad that you're happy with the product and customer service. I shared your feedback regarding checkout with the product team. Please continue to share thoughts with us. We love to hear from you. Thank you for being a talech customer.

Accurate and easy to use

Reporting could be better at ipad level.

Madonna, thanks for being a talech customer and writing a positive review. We're glad that the software is working so well for you. We'd love if you could share more about what reporting you'd like to see at the iPad level - we're always looking to make the product work better for your business. Thanks!

Easy to navigate

Don't care for the iPad. When it up dates we have issues. Sometimes have to reset program: cash drawer, printers, etc

Thanks for being a customer and writing a review, Susan. We're so glad to hear that you're happy with the support team and find the software easy to navigate. I've shared your feedback re: other devices with the product team. Please continue to share your thoughts. We love to hear from you!

Its easy to use, easy to train and inexpensive. If you have simple menu or product list, there is no reason to pay more.

The support is a little shake and disorganized at times. There are also some midstream issues with their development of an enterprise level system.

Easy to learn

The small print of price on bar codes.

Thanks for being a talech customer and writing a review, Denise. We are so glad to hear that you are happy about your choice and that the product and our support team are working well for you. I have shared your feedback about the bar code print size with the product team. Please let us know if you have any other feedback. We love hearing from you and are here to help!

Easy to use. Easy to train employees to use. Reports are extremely powerful. Cost effective. Easy to view information while away from the brewery.

nothing!

Thanks for being a customer and writing such a positive review, Ken! We are so happy to hear that you love talech and that you even tell others about us. We appreciate you!