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CiraSync

Share contact lists & calendars to Office 365 smartphones

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CiraSync Pricing, Features, Reviews and Alternatives

CiraSync product overview

Price starts from

15

/user

Per month

What is CiraSync?

CiraSync is a cloud-based, enterprise-grade solution for Office 365 business users that enables automated syncing of the global address list (GAL), public folders, notes, and calendars for mobile phones. The secure, Azure-based platform scales to thousands of smartphones, and offers centralized administration with single sign on and granular control.

Key benefits of using CiraSync

• Sync your global address list to any iPhone, Android or Windows phone. You can choose which lists and fields you would like to sync or exclude.

• Make sure that every employee has access to every customer, lead, and prospect on their phone. Allow CiraSync to sync SalesForce and other CRM contacts to an Outlook contact folder on Office 365.

• Decide which individuals get access to specific calendars, contact data, and sticky notes — down to the field, and easily remove obsolete contacts.

• Sync all your GAL or public folders to mobile phones in about 60 seconds. Minimize cellphone data costs by syncing only changed contacts to users’ phones.

• CiraSync is a scalable solution that grows with your company. It can sync thousands of contacts to thousands of users, while sorting and filtering to avoid syncing unwanted contacts to mobile phones.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online

CiraSync pricing information

Value for money

4.5

/5

90

Starting from

15

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CiraSync features

Functionality

4.5

/5

90

Total features

20

2 categories

Most valued features by users

Third Party Integrations
Data Import/Export
Collaboration Tools
Alerts/Notifications
Real Time Data
Calendar Management
Real Time Notifications
Access Controls/Permissions

Functionality contenders

CiraSync users reviews

Overall Rating

4.6

/5

90

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

58

29

1

2

0

Pros
What we like most about this software is the ease of use and administration. The administration footprint is minimal, the setup and deployment was intuitive and rapid.

TH

Tomas H.

I like the ease of use for the product. The interface is easy to navigate and understand.

ZC

Zalen C.

Ease of access, Easy navigation, Great customer support.

JR

Jessica R.

Cons
We had used another product for a few years but found it very difficult to maintain and prone to partial or failed syncing.

DH

Del H.

It's unstable, and regularly needs to be refreshed/re-booted, which in our case, with over 5,000 contacts, can take hours.

MM

Marc M.

This is the missing link between Microsoft's contacts and Smartphones.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best software purchase we've made in a long time.

Reviewed 3 years ago

We have 200 users with iPhones and needed to push out an Address Book to both give them the numbers for both internal and external contacts as well as provide Caller ID function for known numbers. This was easily achieved when we had an on premise Exchange server, but lost the (reliable) functionality for about 2 years when we switched to Office 365. There just was a product that would do the sync.

Pros

We were quickly and easily able to start syncing out a company phone list to all of out iPhone users. We looked for a product to do this for a very long time and even invested a ridiculous amount of money to have someone build us an Azure based app/site to do the sync, which eventually stopped working after Azure updates and changes. We are so glad that we found CiraSync. It has done exactly what we wanted it to do and I know it can do more. And it's reasonably priced.

Cons

I don't have any complaints about the software. It has been flawless for what we purchased and use it for. The only thing I would want is for the Sync Photo check box to stay at the setting you select. Always reverts back to unchecked.

Vendor response

Hi Doran, Thank you for taking the time to review our software and saying "Best software purchase we've made in a long time." Always great to hear from happy customers! Thank you for sharing the journey of getting to CiraSync. I will also share the Sync Photo checkbox issue with the Dev team. Best Regards, Sonya

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Solution

Reviewed 3 years ago

When we needed a solution to automatically sync our organization contacts to cell phones, so they were natively available for SMS, Cirasync delivered. The automatic contact updating as people leave and join the organization, without needing IT intervention, is very useful for our communication and execution.

Pros

Simply put, the solution works. Once someone is setup with contact syncing it tends not to need touched or have issues. I no longer have issues with executives needing someone's contact information. Cirasync gives them everyone's contact card sync'd to their cell phone the day a new person joins the company.

Cons

The free, one-time sync was great but we can no longer do it and have to pay for a license in order to use the platform at all. It was nice when I still had the option to not license general staff but then license managers/VIPs.

Vendor response

Hi Eric, Thank you for a stellar, 5-star review! We are always thrilled to hear from happy customers. And, very appreciative that you took time out of your schedule to write this review. We are constantly adding new functionality but please do not hesitate to reach out to us if you have any features in mind. Best Regards, Sonya

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Issues to resolve

Reviewed 3 years ago

Other than the instability issue, excellent

Pros

Ability to easily sync with our company's database

Cons

It's unstable, and regularly needs to be refreshed/re-booted, which in our case, with over 5,000 contacts, can take hours

Vendor response

Hi Marc: Thank you for taking the time to review CiraSync. There are 15 people at your organization using the free Personal Edition. This use of this version of the software is limited to 5 users per organization and syncing of only 1000 items per sync. If you upgrade to the Enterprise Edition ($12 per user per year), you will no longer experience any of the issues mentioned in the review. Hope this helps. Best, Sonya

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

This is the missing link between Microsoft's contacts and Smartphones

Reviewed 3 years ago

Overall experience has been good. Definitely give it a shot if you are looking for better contact management.

Pros

Its more than that actually. We found Cirasync to take care of a few issues we had with Microsoft Office 365's contacts and Andriods / Apples abilty to sync the contacts. This provides us with a very flexible and customizable list of users and can push custom lits! It is easy to set up and import contacts It is an inexpensive solution Great support. No need of any extra app of software on the user end. Great for one person / smaller group IT shops

Cons

The dashboard is a little complicated for management. As this solution works the way you set it up but when you want to make changes, it can be confusing and it becomes a hit/miss during an update as it takes some time for the sync to work on individual phones. - UI is a tad bit confusing - The updates take some time and you will have to check back to make sure it worked. - There are some kinks, they work differently on Android and Apples.

Vendor response

Dear Reviewer, Thank you for taking the time out of your schedule to review CiraSync. Much appreciate the detailed feedback on the dashboard and will pass it on the Dev Team. Glad to know you have had a good overall experience. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GAL Sync for Mobile Devices

Reviewed 3 years ago

I have used this software across multiple companies. It works well for what it does and solves the issues of having to copy contacts to users outlook profiles. Once it is setup it flows seamlessly.

Pros

This software allows you to essentially sync your outlook contacts to your local profile so you do not have to do lockups to find staff members. We create a sub folder called GALSync under each users contacts and then allow the software to sync the GAL to each users local contacts. This makes it a non-manual process, and then allows for terms and additions to flow seamlessly.

Cons

The software is very confusing when you want to exclude mailboxes, services accounts, or conference rooms. Each time a new box is created you have to login to remove it from the "sync" as they are auto added by default.

Vendor response

Hi Matthew, Thank you for taking the time out of your schedule to review CiraSync and provide detailed feedback. Very much appreciated on our end. Also, great to hear that you have used our software for multiple clients. I see you have rated our Customer Support only 2 stars: would like to learn more about the issues you faced with our support so we can improve our service. Best Regards, Sonya

CiraSync FAQs and common questions

Q. What type of pricing plans does CiraSync offer?

CiraSync has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of CiraSync?

CiraSync has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does CiraSync support?

CiraSync supports the following languages:
English


Q. Does CiraSync support mobile devices?

CiraSync supports the following devices:
Android, iPad, iPhone


Q. Does CiraSync offer an API?

No, CiraSync does not have an API available.


Q. What other apps does CiraSync integrate with?

CiraSync integrates with the following applications:
Microsoft Outlook, Salesforce Sales Cloud, Microsoft 365, Operations Hub


Q. What level of support does CiraSync offer?

CiraSync offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat

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