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Data Protection for MSPs And IT Teams
MSP360 Managed Backup Pricing, Features, Reviews and Alternatives
MSP360 Managed Backup product overview
What is MSP360 Managed Backup?
MSP360 Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, macOS, Linux, VMware, Hyper-V, Microsoft 365, and Google Workspace.
Key benefits of using MSP360 Managed Backup
panel.
Typical customers
Platforms supported
Support options
Training options
MSP360 Managed Backup pricing information
Value for money
4.6
/5
132
Starting from
No pricing info
Pricing options
Value for money contenders
MSP360 Managed Backup features
Functionality
4.6
/5
132
Total features
54
9 categories
Most valued features by users
Functionality contenders
MSP360 Managed Backup users reviews
Overall Rating
4.6
/5
132
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.16/10
90
37
5
0
0
Joseph O.
Silfrido G.
Overall rating contenders
Daniel C.
Verified reviewer
Information Technology and Services, 1-10 employees
Used daily for 2+ years
Review source
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The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution.
Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization.
They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that.
Sam F.
Information Technology and Services, self-employed
Used daily for 2+ years
Review source
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I use MSP360 backup on all of the PCs in the house and to backup one of my elderly relative's PC. I'm also about to set it up for my Father for his backups. I backup to Wasabi storage (highly recommended) for cheap, fast, reliable backups for my entire household!
Basically once it's setup all I have to do is keep an eye on the email alerts for possible issues and it just works!
It does occasionally suffer from a few small bugs, but that's the beauty with MSP360; the support is awesome!
Jim S.
Computer Hardware, 1-10 employees
Used daily for 2+ years
Review source
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I use to like the ticket support of Cloudberry Labs. I have been a paid maintenance customer since 2013. In the maintenance plan they offer upgrades and support. Even though they enjoy my annual maintenance fees on 9 licenses they refuse to honor the upgrade clause in the agreement. I use to recommend the software and praise the support but in the past year it has went downhill fast. They don’t even read the issue in the support ticket and respond otherwise. I don’t not recommend them any more now based upon my real life experience now.
Ease of use Ease of install Runs in background
Crappy support Annual fee required to keep upgraded Refuse to honor their maintenance agreements
Helene V.
Verified reviewer
Public Relations and Communications, 501-1,000 employees
Used daily for 6-12 months
Review source
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We needed to back up all the computers in the office, without the need to hire outside help, so we purchased this software which turned out to be very good, easy to use and extremely secure with all the backups it backs up. A very efficient software to keep your files backup safe. It is also very easy to use without the need to hire external companies to do the job. The best of all is that if there is any doubt or inconvenience, the technical service will always be ready to solve it.
It has a great backup capacity, since we were able to make backup copies of each computer in the company and although it took a long time to do it, due to the amount of information, it did not present any kind of inconvenience. The email alerts are very efficient, because they warn us if there is any problem in any of the machines. The technical support provided good support in the steps where we did not know how to perform any action when running the software.
I had some errors when installing the software and some backups, but the technical support was very efficient in helping us with that. The prices are cheap if you look month to month, but you have to pay a whole year in advance, which is a considerable expense for some companies, especially start-ups.
Ben M.
Verified reviewer
Nonprofit Organization Management, 1-10 employees
Used daily for less than 6 months
Review source
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Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms. By using Cloudberry in tandem with backblaze b2, we've reduced our offsite backup costs to 1/10th of the price.
The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck!
MSP360 Managed Backup FAQs and common questions
Q. What type of pricing plans does MSP360 Managed Backup offer?
MSP360 Managed Backup has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of MSP360 Managed Backup?
MSP360 Managed Backup has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does MSP360 Managed Backup support?
MSP360 Managed Backup supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish
Q. Does MSP360 Managed Backup offer an API?
Yes, MSP360 Managed Backup has an API available for use.
Q. What other apps does MSP360 Managed Backup integrate with?
MSP360 Managed Backup integrates with the following applications:
ConnectWise Control, Microsoft Azure, Google Workspace, Amazon EC2, Microsoft 365, ConnectWise Manage, NinjaOne, Google Cloud Platform, ConnectWise Automate, Autotask PSA
Q. What level of support does MSP360 Managed Backup offer?
MSP360 Managed Backup offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
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