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ConnectWise SIEM Logo

Threat detection and response management software

Table of Contents

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ConnectWise SIEM - 2026 Pricing, Features, Reviews & Alternatives

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ConnectWise SIEM overview

What is ConnectWise SIEM?

ConnectWise SIEM (formerly Perch) is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks and connected devices via a unified portal.

ConnectWise SIEM includes a threat hunting functionality, which allows analysts to view and investigate alerts, network traffic, logs, and threat details using drill-down capabilities. The log ingestion feature sends real-time alerts for critical events, enabling users to analyze and store details related to instances or system errors in a centralized repository for future reference and compliance requirement. Administrators can also utilize the built-in dashboard to define and handle custom threat indicators and maintain an internal intelligence database.

ConnectWise SIEM lets system managers gain insights into PCI DSS and HIPAA compliance, networking, Windows logs, assets, and other metrics. It also supports integration with various third-party applications such as AWS Cloudtrail, Bitdefender, Cisco, Fortinet, Freshdesk, G Suite, Microsoft 365, and more.

Key benefits of using ConnectWise SIEM

ConnectWise SIEM (formerly Perch) allows enterprises to detect potential threats, security issues and malicious activities across the network and connected devices via a unified portal. IT professionals can gain visibility into Windows logs, active assets, HIPAA and PCI DSS compliance, networking status and other metrics via a dashboard. Additionally, users can evaluate issues, instance and other events through real-time alerts and store the information in a repository for future reference.

Starting price


Alternatives

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ConnectWise SIEM’s user interface

Ease of use rating:

ConnectWise SIEM reviews

Overall rating

4.6

/5

50

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

34

13

3

0

0

Pros
“The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.”
JD

James D.

Director

“Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service.”
MM

Myriam M.

Director of Services

“The team at Perch is very helpful and SUPER easy to work with. Support is a pleasure to work with and will always find a solution quickly.”
KF

Kyle F.

NOC Team Lead

Cons
“The only con is that it's too bad we need a service such as this.”
TD

Tarah D.

COO

“Sometimes links don't take you to the correct alert, which can cause confusion. Physical sensors can go offline which is troublesome given the remote nature of all employees.”
JW

Jonathan W.

Product Manager

“Speed of the platform overall - some days, it drags hard.”
PP

Peter P.

System Administrator

Who uses ConnectWise SIEM?

Based on 50 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Financial Services
Biotechnology
Others

Use cases

IT Management
Computer Security
Incident Management
Network Security
Managed Service Providers (MSP)

ConnectWise SIEM's key features

Most critical features, based on insights from ConnectWise SIEM users:

Compliance management
Real-Time monitoring
Third-Party integrations
Alerts/Notifications
Event logs
Audit trail

All ConnectWise SIEM features

Features rating:

Reporting & statistics
Reporting/Analytics
Risk alerts
Incident management
Event analysis
Dashboard
API
Activity monitoring
Activity dashboard
Threat response
Anomaly/Malware detection
IT reporting
Visual analytics
Threat intelligence
Server monitoring
Security auditing
Secure data storage
Vulnerability management
Real-Time data
PCI compliance
Monitoring
Log management
Issue management
Intrusion detection system
HIPAA compliant
Firewalls
Data visualization
Data security
Continuous monitoring
Audit management
Activity tracking

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ConnectWise SIEM pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ConnectWise SIEM price and value

Value for money rating:

To see what individual users think of ConnectWise SIEM's price and value, check out the review snippets below.

“The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.”
JD

James D.

Director

“Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service.”
MM

Myriam M.

Director of Services

ConnectWise SIEM integrations (23)

Integrations rated by users

We looked at 50 user reviews to identify which products are mentioned as ConnectWise SIEM integrations and how users feel about them.

Integration rating: 4.5 (2)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

ConnectWise SIEM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Videos

ConnectWise SIEM FAQs

Q. What type of pricing plans does ConnectWise SIEM offer?

ConnectWise SIEM has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of ConnectWise SIEM?

ConnectWise SIEM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ConnectWise SIEM support?

ConnectWise SIEM supports the following languages:
English


Q. Does ConnectWise SIEM offer an API?

Yes, ConnectWise SIEM has an API available for use.


Q. What other apps does ConnectWise SIEM integrate with?

ConnectWise SIEM integrates with the following applications:
AWS CloudTrail, Cisco Meraki, OpenText Core DNS Protection, ScreenConnect, ConnectWise RMM, Carbon Black Cloud Workload, Bitdefender GravityZone, Microsoft Teams, Freshdesk, Okta, Slack, Microsoft 365, ConnectWise PSA, ServiceNow, ConnectWise Automate, OpenText Core Endpoint Protection​, Mailgun, Auth0, SentinelOne


Q. What level of support does ConnectWise SIEM offer?

ConnectWise SIEM offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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