OptimoRoute Features

OptimoRoute

Route & scheduling optimization for every service industry

4.47/5 (17 reviews)

OptimoRoute Feature Summary

  • CRM
  • Scheduling
  • CSV order import
  • Route maps
  • Route optimization
  • Route management
  • Excel route export
  • ERP integration
  • API available
  • Email integration
  • Collections management
  • Professional services automation

Transportation & Logistics Feature Comparison

Most popular features of all Transportation & Logistics apps

API (31 other apps)
Activity Dashboard (23 other apps)
Automated Scheduling (17 other apps)
Automatic Notifications (16 other apps)
Delivery Tracking (27 other apps)
Email Notifications (15 other apps)
GPS (20 other apps)
Geographic Maps (19 other apps)
Invoice Management (16 other apps)
Location Tracking (17 other apps)
Order Management (15 other apps)
Quote Management (17 other apps)
Real Time Data (19 other apps)
Real Time Monitoring (20 other apps)
Real Time Updates (19 other apps)
Reporting & Statistics (24 other apps)
Route Optimization (19 other apps)
Shipping Management (28 other apps)
Status Tracking (18 other apps)
Third Party Integration (24 other apps)

Mobile apps

iOS App


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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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OptimoRoute Feature Reviews

17 reviewers had the following to say about OptimoRoute's features:

Joe Cocuzzo

Everything we needed, big time saver

2019-01-16

Previous method of routing involved home grown JavaScript utility to make the routes, imported into Delorme software to produce maps, directions, and then somewhat manual process to load custom points of interest into Garmins for the trucks.

Pros

Ability to add stops to routes in process and resent to the trucks is very nice. Real time tracking of progress of all trucks also very helpful.

Cons

It would be helpful if all the fields in the import spreadsheet flowed in and then back out in the "all data" export.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James Finch

Small company using sofware

2018-12-11

All in all it is a positive experience with Optimo Route. I know some of the options I would like to see could be accomplished through their web api, but we prefer out of the box solutions.

Pros

We signed up with Optimo Route early on when they came out, price point is good when you have a small fleet.

Cons

I would like to be able to share the schedule with my sales people via a calendar where they can view future deliveries. *They have a Depot showing up but it is unusable in the scheduling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks James! It's great to hear what works and your wish list. If you have a moment, drop us a line at support@optimoroute.com and let us know what's missing from using Custom Fields for your Products.
Perhaps we can recommend something that would suit you better. What's more we have some new functionality with our Weekly (and Monthly) planning feature that might get you some of the visibility you were looking for. Happy to discuss.
Lastly, we expect that some upcoming improvements will make planning with a tablet a bit easier! Thanks again for being with us so long. Stay tuned...

Read more
Donald Jouppi

Excellent Software

2018-12-12

OptimoRoute has significantly streamlined our pick up and delivery process.

Pros

Ability to adjust drivers schedules on the go, and update their iPads immediately.

Cons

Lack of integration, I wish it would directly integrate with third party apps within OptimoRoute App Store.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks for your feedback, Donald! We will be making integration easier in the coming months. What apps do you use? Please let us know at support@optimoroute.com so we can keep you in the loop.

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Kelly Burton

Easy to get started and use

2018-12-15

Somewhat overpriced for the features given the lack of integration with Shopify or Zapier and lack of SMS notifications for customers.

Pros

Super easy to get started and input addresses especially via the copy paste function; really like the ease of scheduling routes

Cons

The driver app is clunky and takes you to different addresses sometimes (neighbouring house etc). Does not work with Zapier which will ultimately force us to find an alternative option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks for your feedback, Kelly! Over and over our routes show dramatic efficiency improvements for companies, saving them far more than the cost of the software in a few days of use. That's where the real value is! What's more, in the coming months we'll have a plugin available to make integration with apps such as Zapier and Shopify simpler than ever before. Email notifications are available now with SMS to follow.
Email us at support@optimoroute.com to get started.

Read more
Elaine Peek

Great features compared to other routing software, but I don't use full functionality

2018-12-12

Pros

I do not use the gps tracking capability for drivers so I am not able to provide details about that functionality.

Cons

Again, I have not used the gps functionality so I have no feedback for that aspect.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks for your feedback, Elaine! We will be adding Time Window changes to the Bulk Edit Order window. We'll let you know when it's ready!

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Samantha Cardoso

OptimoRoute Review

2018-12-12

able to keep track of my drivers

Pros

I can create three different routes for one day

Cons

auto defaults addresses when company has multiple locations under same name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks, Samantha! It's true a strong suit of the software is routing for all drivers at once.
As for duplicate names for multiple locations, we recommend adding something to the location name to make it specific to the location (Smith's West, Smith's East, for example).
If you'd like help with this, please contact us at support@optimoroute.com.

Read more
Richard Brenner

OptimoRoute: Star choice for route software

2018-12-11

This software has made our routes at least twice as efficient as manual routing, and so much faster.

Pros

I liked it's flexible price structure, and it's speed of calculating routes. It's a fraction of the time it took for other options.

Cons

My drivers don't use the app, so I need to spend alot of time nightly formatting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks for your feedback, Richard. We are always looking to improve the ease of use of the software, and customizable exports are coming soon.

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Michael Stanley

1st year user

2018-12-18

It works in Lawn Care!

Pros

Ease of use, No online down time, Great routing.

Cons

Two step process when setting up a new address.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


This is great, Michael! We are glad we can make it easy for you to plan the day for your drivers.

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Kyle Eugea

Good

2018-12-21

Pros

Great optimizing. Does a better job than Google maps.

Cons

Not enough personalization. Would be better if I could personalize all columns, not just the extra ones

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks, Kyle! We're glad your team benefits from using OptimoRoute. Though you can personalize Custom Fields and repurpose some of the other column headings as needed, we expect to enable more customtization in the coming months. Stay tuned!

Read more
Randy Gallagher

OptimoRoute Review

2018-12-18

I thought I always did a decent job of keeping my routes in the same areas but didnt realize how much mileage I can save by having the software route the jobs.

Pros

Routing jobs makes us more efficient and saves us time and gas.

Cons

We have a wide variety of jobs so it is hard to account for all the different jobs/times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Great to hear OptimoRoute has helped with efficiency improvements! We'd love to hear more about your vision for different display of jobs/times. Listening to our customers is how we continue to develop a tool that is relevant to them.
Feel free to email us at support@optimoroute.com

Read more
Jerry Zhang

For those who needs it, it definitely works

2018-12-21

The software works, although it is quite expensive for small business like us, we really hope that there are pricing plan for small business like us who has lower volume shipment but needs multiple drivers.

Pros

Able to automatically route multiple drivers, persistent software updates, when it comes to questions, the support team does get back to us fairly quickly.

Cons

But regarding the "Route Balancing" function, it is a weird one as sometime it works, and sometime it doesn't.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks Jerry, we value your comments! So glad we've helped your team be more efficient and you like our speedy support. Every day we're working to improve results and make usage more intuitive. Keep an eye out for further updates!

Read more
Anonymous
(Textiles company, 11-50 employees)

OptimoRoute allows you to start optimizing from day 1

2018-12-08

We have tried several others, but Optimo has the easiest UI and it is quick to customize for your data.

Pros

The software has consistently improved with beta tested results and excellent customer service.

Cons

Changing costs with preferred feature introductions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Great to hear! We always aim to provide features that better serve our customers, while still staying budget-friendly. Here's hoping your improved efficiencies and route management make the monthly price, for all your desired features, a drop in the proverbial bucket.

Read more
Stephen Swabey

Looking for a system to schedule field staff's work. This is missing some key functionality.

2018-02-13

Pros

It quickly allows the creation of people, jobs, worksites and other key administrative elements. The map-based view appears to create sensible schedules, and it's not difficult to understand how to configure it without referring to the manual all the time.

Cons

There's apparently no way to manage the schedule for the superwidget separate to the vehicle and the people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thank you Stephen for your very useful feedback. Our goal is to eventually effortlessly support even the most complex cases such as the one with a pool of "superwidgets" that you describe here. Please contact us at support@optimoroute.com -- we would love to learn more about your workflow and see how we can best optimize for your business!

Read more
Joseph Petersen

Optimoroute

2018-12-18

Optimoroute performs the role of allocating 50-150 destinations for a driver in a day in a simple and easy way for the person allocating the route and then sending to the driver.

Pros

Able to calculate the route at a high speed.

Cons

Would love that when you send an email of the route to the driver it would attach a picture/graphic of the route that is to be driven.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks, Joseph! Have you checked out our mobile app? It works similarly to email (though direct to the drivers phone) and gives them a complete map overview. At any point during their route, they can refer to that map to see what direction they are going, which orders are done, and which are left.

Read more
Corrinne Callaway

Friendly and intuitive system

2018-12-14

Simple to use and successful

Pros

Simple, logical and easy to use!

Cons

We only make deliveries between 4.30 and 7.30pm so feel a little penalised by the pricing structure which assumes all day deliveries etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks, Corrinne! We have put a lot of effort into OptimoRoute¿s ease of use, and we love it when customers save time and hassle because of it.

Read more
Pat Blackwell

wonderful pro-active customer service

2018-02-14

Pros

The staff was very knowledgeable, helpful, and went above and beyond my already high expectations in making sure that the route I got was the most efficient delivery possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thank you for your feedback! We pride ourselves on helping people get the most out of our system, so it is great to hear we hit the mark!.

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Katie Strickland

OptimoRoute has changed our business for the better!

2018-12-17

Amazing

Pros

They are always willing to change up software when our business is in need of something.

Cons

For a while, we could not do straight line routes, but they fixed it!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OptimoRoute


Thanks Katie! We're all about bigger, better, faster, so it's great to hear we've helped you and your business with our improvements. Hooray!

Read more