OptimoRoute Pricing Plan & Cost Guide

OptimoRoute

Route & scheduling optimization for every service industry

4.55/5 (51 reviews)

OptimoRoute Pricing

Starting from: $17.10/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

A 30-day free trial is available, then:

Starter: $17.10 per driver, per month (billed annually)
Business: $26.10 per driver, per month (billed annually)
Enterprise: $35.10 per driver, per month (billed annually)

View Pricing Plans Free Trial

Competitors Pricing

Constellation TMS

Pricing model: Subscription

Logitude World

Starting from: 12.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Dispatch Science

Starting from: 300.00/month
Pricing model: Subscription

TruckingOffice

Starting from: 20.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Rose Rocket

Pricing model: Subscription

OptimoRoute Pricing Reviews

Pros
  • Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at.David B.Read the full review
  • The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.Monica B.Read the full review
  • I am also encouraged that new and valuable features have been added since we began using OptimoRoute, which reflects dedication to continuous improvement in the product.Monica B.Read the full review
Cons
  • The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse. Hardly the end of the world.Mark B.Read the full review
  • Often freezes and has errors, which can be frustrating.Dale W.Read the full review
  • If you let the system plan your routes, the drivers will get mad. Can't link a document to the delivery lines so the drivers can't have the clients confirm the deliveries.Philippe P.Read the full review
100%
recommended this to a friend or a colleague

13 reviewers had the following to say about OptimoRoute's pricing:

Jerry Zhang

For those who needs it, it definitely works

Used daily for 2+ years
Reviewed 2018-12-21
Review Source: Capterra

The software works, although it is quite expensive for small business like us, we really hope that there are pricing plan for small business like us who has lower volume shipment but needs multiple drivers.

Pros
Able to automatically route multiple drivers, persistent software updates, when it comes to questions, the support team does get back to us fairly quickly.

Cons
There are some small glitches, for example, our "depot" was always printed out as "New York, NY", although these can be fixed by contacting the support team, it was a bit annoying. But regarding the "Route Balancing" function, it is a weird one as sometime it works, and sometime it doesn't.

Response from OptimoRoute


Thanks Jerry, we value your comments! So glad we've helped your team be more efficient and you like our speedy support. Every day we're working to improve results and make usage more intuitive. Keep an eye out for further updates!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Yuksel Avcı

Easy, Pragmatic and affordable

Used daily for less than 6 months
Reviewed 2019-04-30
Review Source: Capterra

Easy to Organize deliveries, Track Drivers, Solve repeat problems.

Pros
Trial Period, Easy to Sign up, Not to much settings, Great Customer Service

Cons
Analytics should be included in the price

Response from OptimoRoute


Hi, Yuksel. Glad to see that OptimoRoute was easy to get going for you. If Analytics would be useful, that feature is included in the Enterprise plan. I'd be happy to activate it for you so you can give it a proper test.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Richard Brenner

OptimoRoute: Star choice for route software

Used daily for less than 6 months
Reviewed 2018-12-11
Review Source: Capterra

This software has made our routes at least twice as efficient as manual routing, and so much faster. It has made on the route changes quick and easy. Overall it was some of the best software I've used for routing.

Pros
I liked it's flexible price structure, and it's speed of calculating routes. It's a fraction of the time it took for other options.

Cons
Hard to say, but if I had to choose, it would be it's inability to make custom excel templates for printing. My drivers don't use the app, so I need to spend alot of time nightly formatting.

Response from OptimoRoute


Thanks for your feedback, Richard. We are always looking to improve the ease of use of the software, and customizable exports are coming soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Corrinne Callaway

Friendly and intuitive system

Used daily for less than 6 months
Reviewed 2018-12-14
Review Source: Capterra

Simple to use and successful

Pros
I learnt how to use the system on Sunday and trained the rest of the team on Monday! Simple, logical and easy to use!

Cons
We only make deliveries between 4.30 and 7.30pm so feel a little penalised by the pricing structure which assumes all day deliveries etc.

Response from OptimoRoute


Thanks, Corrinne! We have put a lot of effort into OptimoRoute¿s ease of use, and we love it when customers save time and hassle because of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Matt Farrand

Great Routing Software

Used daily for 6-12 months
Reviewed 2019-09-20
Review Source: Capterra

The customer service has been great. We initially had an issue that we needed solved with same side of street service an no u-turns. OptimoRoute was able to add this functionality pretty quickly so that we could see it in action before making a full buying decision.

Pros
Ease of use and functionality. It has the ability to scale with the size of your organization. We were drawn to it because of the ability to assign "skills" to drivers. This allowed up to split up our fleet according to their specialty.

Cons
The price. It is on the higher end of routing software that we looked at, but with the included features and excellent customer service, it has worked out well for us.

Response from OptimoRoute


Hello Matt,

Thanks for your review - we appreciate the feedback!
It's great to hear that OptimoRoute is helping manage your fleet's constraints. Most customers see ROI within weeks or sometimes days of use - so we're glad you're experiencing the value that our route optimization software brings. We're proud of our features that suit a diverse range of workflows. Stay tuned for new features, because we're continuously working on giving our customers the best product possible.

Best, Cathy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

James Finch

Small company using sofware

Used daily for 6-12 months
Reviewed 2018-12-11
Review Source: Capterra

All in all it is a positive experience with Optimo Route. I know some of the options I would like to see could be accomplished through their web api, but we prefer out of the box solutions. If you are looking for a simple cost effective scheduling software this is a great start. I do change the route that is automatic many times and I am ok with that.

Pros
We signed up with Optimo Route early on when they came out, price point is good when you have a small fleet. We utilize it with a rotating of 2 drivers at a time with 7-12 stops each. I use it mainly for the fact that I can send the route to the guys via app & e-mail. *Easy to set up *Easy to use once you get the hang of it *Great customer service on getting locations set up. We only use locations for our customers not customers. Most of our customers have a single location that we go to. *Some customization via custom fields (We transport chemicals and I wanted a way to put down which chemicals we transport. While I don't have a great way to do this I did do a work around to get it to work. *Mobile app for drivers *Online only which is fine with me *Live tracking of trucks - this feature works maybe 80% allot in my assumption has to do with network and users device quality. I use it to see how my guys are doing on their route and to get an idea when they will be back or if they are meeting someone else.

Cons
*Don't have a monthly calendar view or RSS feed - this is nearly a deal breaker for us. I would like to be able to share the schedule with my sales people via a calendar where they can view future deliveries. *They have a Depot showing up but it is unusable in the scheduling. Working with OptimoRoute we did come up with a work around. Minor inconvenience. *Routing doesn't allow you to take in account for Hazmat routes. (Not a deal breaker for us as my drivers know the routes and use it primarily for order of stops, and will drive the correct route if needing a hazmat route. *No mobile website or app for schedulers, only use on a tablet or mobile phone if you want to lose your hair.

Response from OptimoRoute


Thanks James! It's great to hear what works and your wish list. If you have a moment, drop us a line at support@optimoroute.com and let us know what's missing from using Custom Fields for your Products.
Perhaps we can recommend something that would suit you better. What's more we have some new functionality with our Weekly (and Monthly) planning feature that might get you some of the visibility you were looking for. Happy to discuss.
Lastly, we expect that some upcoming improvements will make planning with a tablet a bit easier! Thanks again for being with us so long. Stay tuned...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Dan De Angelis

Valuable asset for my company

Used daily for 6-12 months
Reviewed 2019-09-08
Review Source: Capterra

We are a service company and use OptimoRoute on a daily basis to plan and execute runs for our service vehicles. Benefits we have gained are: Enhanced visibility and more accurate planning of daily runs. Ability to provide more accurate ETAs and more easily plan jobs with specific time window requirements. Cost savings from more efficient runs.

Pros
The software is easy to use, easy to set up for use with out existing software, the route planning is very reliable - cost savings from efficient route mapping, Reliable - have had no interruptions to use or crashes, support team is very responsive and helpful.

Cons
Software update notifications - I can't recall seeing any emails or notifications within the software to advise the user when there have been new features or improvements made to the software. I've noticed some changes such as the option to send routes at a specific time instead of straight away. It would be good to be given a list of patch/update changes to see if there is something new available that might be useful.

Response from OptimoRoute


G'day Dan,

Thank you for taking the time to leave a review of your company's experience with OptimoRoute. Fantastic to read about the savings and efficiency gains that our route optimization is giving you!
We're working on adding notifications within our software. In the meantime - keep an eye out for our emails and social media updates, where we tell our customers about new features.

Best, Pete

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mark Brown

Simply the BEST

Used daily for less than 6 months
Reviewed 2019-04-16
Review Source: Capterra

So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour. If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!

Pros
First and foremost what I like the best is the pricing. I know that seems like a shallow response but I have not been able to find a comparable route planner that realizes I am only one person, not a fleet, and offers me a reasonable price for their service. Other benefits are the address matching function, it is much better than the programs I have been using. Better yet, if the program does not recognize an address in my upload lists it will proc a geotag I can move to where I want the address located. I work in a rural area and this is probably the most amazing ability I have found. Want it to be better?? It saves the name of the location in your active address book and will pull it up the next time eliminating future corrections. The fact that the computational process is all done on their servers means I can run the webservice on a very basic machine I feel safe leaving in my vehicle for this service. The mobile phone app is so simple, yet elegant in its design it boggles my mind. No heavy features to get in the way just simple functionality. The GPS tracking in real time is also quite accurate. The fact I can just push a route to my mobile from the Web service is outstanding. There are a host of other commonalities that this shares with other services like "in delivery" and "complete" functions.

Cons
OK, so I cannot ramble on about the service and not have something a little clunky about it so here it is... updating "live" delivery lists is a bit un-possible, I say un-possible because it is not impossible but the work around is a little bit of a PITA. The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse.... hardly the end of the world. That's the worst I have to say about it =)

Response from OptimoRoute


Hey, Mark. It's great to hear we checked so many of your boxes right off the bat. Email us at support@optimoroute.com so we can help make the "un-possible" a bit easier!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Michael Kerr

Useful tool for planning routes

Used weekly for less than 6 months
Reviewed 2019-09-18
Review Source: Capterra

Pros
Allows the planned time needed and the best ways to make numerous deliveries. Time and distance provided are able to be used for budgeting and quoting on costs.

Cons
The costing structure for use of multiply drivers only allowing the share the same amount of deliveries. Our drivers need many deliveries so this limits its use and only used when needed instead of all the time.

Response from OptimoRoute


Hi Michael,
Thanks for your OptimoRoute feedback. We're glad to hear that you've been experiencing the range of benefits of our route optimization software, like efficient delivery routes and better quoting for potential customers.
Most of our customers see a return on their investment within weeks (even days), so please be in touch on support@optimoroute.com and let us know the details of your use case. We're sure we'll find the best options to suit your workflow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

David Birnbaum

Optimo Route Usage

Used daily for 6-12 months
Reviewed 2019-09-20
Review Source: Capterra

Customer support was prompt and very helpful, and now it's been very stable and useable. Waiting for some additional features and better transparency/tuning options for route creation, but overall very happy. Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at.

Pros
Software provides powerful routing that does everything we need - full weekly planning with the ability to to manage multiple vehicles.

Cons
Learning curve is a little bit steep and there are a few counterintuitive user interface things that bit us before we got used to it.

Response from OptimoRoute


Hi David,

It's great that you've taken the time to let us know what using OptimoRoute has been like for you - thanks, we appreciate the feedback.

Good to hear that our Weekly Planning feature is making life easier for you.

We're always working on improving our user experience, and we're constantly adding features and enhancing existing ones. So, stay tuned!

Best, Pete

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Leah Church

New User

Used weekly for less than 6 months
Reviewed 2019-03-13
Review Source: Capterra

Pros
The ease of uploading information and being able to import my information easily

Cons
I wish the software had more features to add more detailed information for routing: Shortest distance, drag a route to a different street, and not have to adjust so much information on the driver profiles to have the stops in the same areas combined (adjusting cost, working hours)

Response from OptimoRoute


We appreciate the feedback, Leah. OptimoRoute creates efficient routes by getting more done during working hours, but this doesn¿t always mean shortest overall distance. To help with combining certain areas, it may be worthwhile to test out our new clustering feature. Contact us at support@optimoroute.com so we can discuss these topics, and other best practices.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

Minimize review

Ann Sidorova

Great choice for growing companies

Used daily for less than 6 months
Reviewed 2019-09-20
Review Source: Capterra

We have very busy scheduled and demanding customers. Using routing software has made the job a lot easier and saves us hours of time each week since we no longer live in spreadsheets.

Pros
OptimoRoute is really easy to get started on. The interface makes sense and people on our team were able to figure it out and begin using it very quickly. It has really streamlined our processes and allows us to make changes to our busy routes on the fly. For the cost, it includes a multitude of constraints and optimization/planning tools. It's great that it's able to distribute orders based on truck size and driver skills. Since the monthly payment is based on the amount of drivers, the software will grow with us and that's exactly what we needed.

Cons
There are a few features that are missing that I hope will be added soon. There is no easy way to set up customer notifications that we've been able to find, though customer notifications are listed as a feature. Adding the ability for drivers to add a note along with their order status update would be indispensable. The ability to save multiple depots and create one-way routes between them would make the software more usable for companies like ours who are growing extremely rapidly and have multiple locations.

Response from OptimoRoute


Hi Ann,
Thanks for taking the time to share your impressions of OptimoRoute. We're glad that you've recognized us as a route optimization tool that will grow with your business, because that's exactly the kind of software we aim to be!

Please drop us a line at support@optimoroute.com, we'll be happy to go over the issues you've come across and we'll find a way to improve your experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Pablo Sanchez

Worth more than the subscription price

Used daily for less than 6 months
Reviewed 2019-02-07
Review Source: Capterra

I'm doing snow removal from a set of static locations. I am completely unfamiliar with all the streets and these locations. OptimoRoute is my wingman. It reduces my overall driving time, which translates to fuel and maintenance reduction costs.

Pros
I am a recently retired computer geek. I have done a lot of work solving problems for clients. In my retirement I decided, among other things, to drive a snow plow. :) I was handed a textual description of my route and told to get started. With my background (Computer Science degree), I realized that optimizing the route is a typical 'Traveling Salesman' problem. It is *extremely* difficult to solve. Before my retirement, one of the many things I would do is analyze software solutions for customers. I employed the same technique to find 'delivery route optimization' packages. I looked at many and found OptimoRoute to be 'best of class.' o I can easily import a set of 'orders' (stops in my case). o I can pre-assign the 'orders' to drivers and do it quickly. o Based on my knowledge of the route, I can fine-tune the optimized route. o The Android is map-agonistic. It uses my device's default mapping tool. In my case, due to lack of coverage and no data, I use Google Maps in Offline mode. o Once a route is created, I do not have to re-gen it, I can copy it from day to day. This way a driver can memorize the route. o The Support staff will actually call you to help you out. I don't think this is sustainable though. ;) Yet, this is pretty amazing. o The pricing is extremely reasonable for a small (or even large) business. o They're smart to push the optimization (which is seriously CPU intensive) to a server. As an engineer, this is an at-scale solution.

Cons
With any complicated software, there will always be room for improvement: o The Online Help has some outdated examples, typos and is trailing the current feature-set. I don't think it's a big deal because they make it up with the stellar Support. But it will need to be addressed. o The Android app should be enhanced so it can work in Nougat+ split-screen mode: Google Maps in one half of the screen / Android app in the other o The text box when opening up a Support call does not resize - yeah, a minor issue but hey, if I'm picking on this minor issue, we know the software doesn't have major problems right???

Response from OptimoRoute


Hey Pablo! Love being your wingman! We so appreciate the feedback and we're super glad to hear your transition to professional snowplow driver that much easier!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review