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Shipment Tracking Software with Returns Management (2026)

Last updated: April 2026

Key features of Shipment Tracking Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Label Printing: Users value ease of printing labels directly from the program and the option to batch print or download to PDF. 95% of reviewers rated this feature as important or highly important.
  • Shipping Labels: Reviewers appreciate the ability to print accurate, customizable shipping labels quickly, reducing errors and saving time. 94% of reviewers rated this feature as important or highly important.
  • Delivery Tracking: Users highlight the real-time tracking and alerts feature, which helps monitor delivery status and resolve issues promptly. 92% of reviewers rated this feature as important or highly important.
  • Delivery Record: Reviewers mention the importance of delivery records for confirming receipt and providing peace of mind. 91% of reviewers rated this feature as important or highly important.
  • Status Tracking: Customers value real-time status updates and detailed tracking information, enhancing customer service and operational efficiency. 91% of reviewers rated this feature as important or highly important.
  • Order Tracking: Users find order tracking essential for ensuring timely delivery and providing customers with up-to-date shipment information. 88% of reviewers rated this feature as important or highly important.
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56 software options

Shippo logo

The leading multi-carrier e-commerce shipping platform

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Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 85+ global carriers in real-time, print shipping labels, and track packages from dispatch to delivery. Our platform also offers tools to streamline customer notifications & package returns.

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ShipStation logo

The world's leading shipping and logistics platform.

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ShipStation’s branding & shipping features let you extend your brand into the shipping experience with custom logos on labels, packing slips, emails, and a branded tracking page, creating a consistent customer touchpoint from purchase through delivery. They also support branded returns and messaging

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AfterShip logo

Shipment tracking and notification software

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AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop

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Fishbowl logo

Simplify, automate, and elevate your inventory management

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Fishbowl’s complete manufacturing and inventory management solution provides a single-point of access for online product data to manage your invoicing, barcode scanning, and daily shipments. With Fishbowl software you can easily create orders and ship goods while reducing costs and maximizing profit

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ShippyPro logo

The modular platform to optimize shipping operations

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ShippyPro is the complete shipping software that helps worldwide merchants to ship, track, and return orders connecting 85+ Sales Channels and CMS to 180+ Carriers. Features include: real–time tracking dashboard, customizable tracking Emails, WhatsApp & SMS notifications, tracking page and more

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Qapla' logo

The shipping platform for your eCommerce

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Qapla' is the software that simplifies your eCommerce shipment management, optimizing the Delivery Experience and unlocking new business opportunities through Post-Shipment Marketing.

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Transvirtual logo

A tailored transport management system.

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TransVirtual provides a frictionless transport management system (TMS) for couriers, dispatchers, and freight brokers.

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eShip logo

Shipping and order management platform

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Real-time multi-carrier shipment tracking with branded customer notifications, exception alerts, and embedded tracking page capabilities.

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Cargoson logo

Cloud-based Transportation Management System

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Cargoson is cloud based Transportation Management System (TMS) for shippers to organise daily logistics tasks. It is built for manufacturers, retailers, wholesalers, 3rd party warehouse logistics providers who are using different logistics companies like DHL, DSV, Schenker, TNT, Fedex,UPS etc.

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eHub logo

Your ecommerce, powered by eHub

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eHub is a shipping API that offers automation, custom development, and 24/7 support. All for free.

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Narvar logo

Cloud-based post-purchase customer experience platform

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Narvar is a cloud-based post-purchase customer experience platform, which enables businesses to track orders, streamline returns and exchanges, and communicate with customers through messaging.

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FreightPOP logo

Intelligence that powers your supply chain

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FreightPOP provides real-time tracking for inbound & outbound shipments across all modes. Easily integrate with NetSuite, Acumatica, SAP, Dynamics, Sage, Infor, Epicor, and any ERP, WMS, CRM, inventory, order systems, EDIs, or carriers needed.

Not designed for consumer shipping or package tracking

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LogiNext Mile logo

#1 Transportation Automation Platform

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LogiNext Mile is an AI and ML based transportation automation platform that helps QSR, CEP, 3PL, Retail and Supermarket companies to decrease logistics costs and increase customer satisfaction during the delivery journey! LogiNext is used by 150+ Enterprise companies world wide.

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Neurored TMS & SCM Software logo

Digitizing global trade, transportation & logistics

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Neurored's Supply Chain Visibility App is the only shipment tracking solution covering all transport modes — sea, air, road, & rail.

Our 100% Salesforce-native solution is a great fit for Carriers, Freight Forwarders, Manufacturers, Traders, and Terminals.

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ReturnGO logo

Automate your online returns with a branded return portal.

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ReturnGO empowers merchants to streamline the return process by offering a self-service branded return portal and automated return processing

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eShipz logo

Logistics Management and Shipping Automation Software

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Track shipments in real-time with predictive ETAs, branded tracking pages, and alerts—delight customers and reduce delivery anxiety.

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Shippingbo logo

e-commerce logistics software

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Shippingbo is the all-in-one logistics solution that helps companies increase their e-commerce performance. The solution can connect to over 300 sales sources and help ship mass-orders.

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Sendcloud logo

Shipping and logistics software for e-commerce businesses

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Sendcloud is a shipping software designed to help eCommerce businesses handle and streamline checkout processes, delivery tracking, and order returns on a centralized platform. Managers can print shipping labels using a barcode scanner and generate CN22 forms for customs clearance.

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Cario logo

Freight and transportation management software

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Cario is a freight management software designed to help businesses digitize distribution processes, monitor deliveries, view carriers' estimated time of arrivals (ETAs), and more from within a unified platform. Finance teams can compare costs across warehouses or consignments, access invoices in Microsoft Excel format, and analyze trends across freights.

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DispatchTrack logo

Route planning and field service management software

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DispatchTrack is a route planning and field service management software that helps businesses manage dispatch operations, logistics, customer communications, order-tracking, billing, and appointment booking on a centralized platform.

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MotionTools logo

Modern Software for Urban Logistics.

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Digitize processes, boost efficiency and excite users with MotionTools, the operating system for fleet-based service providers.

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Starshipit logo

Ship smarter, grow faster

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Forget chaotic fulfilment processes. Deliver more products to more people with fulfilment automation that does all the heavy lifting for you. Starshipit streamlines every step of your fulfilment process, reduces handling time, minimises human error, and improves the customer experience.

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ClickPost logo

Shipping Experience Management Platform for eCommerce

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Shipment tracking is a cornerstone in eCommerce. This is why ClickPost offers real-time shipment tracking with its Push and Pull APIs as well as webhooks. It reduces WISMO calls by notifying customers with milestone-based order updates over multiple communication channels and a branded tracking page

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LOCAD logo

Fulfilment solution for eCommerce businesses

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An end-to-end fulfillment solution that combines an integrated technology platform with a network of warehouses and logistics partners.

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Swap Commerce logo

Comprehensive e-commerce operations software

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Swap is for Shopify brands looking to scale with a one-login solution for global shipping, returns & exchanges, tracking, insurance, and recycling. Retain more revenue and take back more time with a fully customizable solution for your growth needs.

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