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Clerk.io Logo

E-commerce Personalization Platform

Clerk.io Reviews

Overall rating

4.7

/5

19

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.44/10

Reviews by rating

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Pros and cons

Responsive technical advise and service. Overall - this is a fantastic piece of software and a fantastic support team behind them.
The integration with Mailchimp and such make a real perfect solution and save a lot of time.
The setup process was smooth and flawless with the aid of the rep and the rest of the Clerk team being extremely responsive and understanding to our (often quite complex) needs and questions.
Clerk's integration with Magento 2 was horrific. It contained bugs, and we were unable to connect Clerk to our store at all for almost 3 weeks.
In the end, Clerk simply nullified our contract, arguing they are unable to fix it. By far, our most disappointing experience with any SaaS provider all these years.
Hard to think of any cons. Perhaps the function to export dashboard reports.
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19 reviews