Clerk.io Pricing, Features, Reviews & Alternatives

Clerk.io

E-commerce Personalization Platform

4.94/5 (16 reviews)

Clerk.io overview

What is Clerk.io?

Clerk.io is an e-commerce personalization platform that helps e-commerce businesses analyze customer behaviors, trends, and transaction histories to optimize on-site search results, product recommendations, email marketing, digital ad campaigns, and more.

The built-in search engine automatically corrects spelling errors, suggests alternative queries, and recognizes customers' search intent and context based on custom categories, such as special characters, measurements, modifiers, and attributes.

The Clerk.io Recommendations allows e-commerce managers to use pre-defined logic to send customers recommendations based on hot products, current trends, seasons, order history, click history, and cross-selling methods. The WYSIWYG design template lets users use a drag-and-drop interface to create product placement designs for the front page, product category pages, checkout pages, and more.

Clerk Merchandising makes it possible for online retailers to manage business goals, prioritization, and promotion of specific vendors, campaigns, brands, and categories.

The Audience segmentation module lets users categorize customers and send targeted marketing campaigns based on product interests, item price brackets, order history, and buying frequency, and a number of other behavioral data points.

Clerk's newest Email tool makes it easy for e-commerce managers to set up trigger emails such as abandoned cart, search, and session emails to avoid customers falling through the cracks while the AI-driven campaign feature

Clerk.io comes with an API, which allows businesses to integrate the system with several third-party solutions, such as Magento, MailChimp, Shopify, Salesforce, Hubspot, and more.
clerk.io

Pricing

Pricing options
Free trial
Subscription
Value for money
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Devices

Business size

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Clerk.io screenshot: Clerk.io designSee what Clerk.io can do for youClerk.io screenshot: Clerk.io filtersClerk.io screenshot: Clerk.io merchandising campaignsClerk.io screenshot: Clerk.io estimated usage

Clerk.io user reviews

Excellent
15

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.8
  5.0
Andreoli R.

A great value product

Used daily for 6-12 months
Reviewed 2019-08-26
Review Source: Capterra

Pros
Easy implemantation and customabilization

Cons
A retailer need a way to bypass the result of the search

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel J.

The most valuable tool out of 32 we use in Watery

Used daily for 2+ years
Reviewed 2019-10-25
Review Source: Capterra

As the headline descibes, we use around 32 different ecommerce tools in our bussiness to run and scale it. As i see the data today, no one of all the other tools make our average order value 96 kr. bigger compared between a customer that clicking on a clerk.io content and a customer that not do it. I think it says it all.

Pros
Without a product that do as promised and give value to our bussiness - customer service, pricing, design and other things around the core product doesn't matter. As a customer through +2 years with Watery.dk, i can truly sign under that the product itself from Clerk.io really working and gives tons of value to my business. This is through website recommendations, website search and email recommendations, that day after day obtain more data and use it to view the best product for every single customer. And as a plus - customer service, pricing and design are just as good as the product.

Cons
When i started using clerk around 2,5 years ago, there were several things with the product i missed such as catagories in search, ability to re-design the recommendations and easy interface for me as customer to use the product in backend. Today all these things are changed to the better, so as i see it today, there is not really anything i not like about Clerk.io - But as an online merchant, the price can always be better :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Manuele M.

Almost perfect!

Used weekly for 1-2 years
Reviewed 2019-04-23
Review Source: Capterra

Pros
First of all the support team is very responsive and happy to help. From a system integrator point of view Clerk.io is perfect. It allows to easily connect your store and start integrating recommendation sliders with quick plug-and-play solutions. But if you need more advanced features you can have it by integrating their well-documented API.

Cons
It's hard to find a cons... There is one but it's very technical. When you add to your storefront Clerk's widgets like recommendations sliders, livesearch and so on, you do it by using their JavaScript library. This library should support more events than those actually supported, especially with search and facets feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jay P.

A fantastic application with a brilliant team behind it!

Used daily for less than 6 months
Reviewed 2019-08-16
Review Source: Capterra

We've so far seen: An increase in conversion rate An increase in sales Advise on best practices for both their app and ecommerce as a whole An impeccable customer service Responsive technical advise and service Overall - this is a fantastic piece of software and a fantastic support team behind them!

Pros
Ease of use to promote our products through search and recommendations! The setup process was smooth and flawless with the aid of the rep and the rest of the Clerk team being extremely responsive and understanding to our (often quite complex) needs and questions! The results speak for themselves - an increase in conversions and expert advise from the Clerk.io team on best practises - even those that don't directly involve using their app! If we have any issues - I contact them and so far we've had every issue resolved within one conversation!

Cons
I find it hard to find a con so far! We've been using the service and tweaking and updating it from day 1 - and we've had no problems!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christian G.

Using clerk.io

Used daily for 1-2 years
Reviewed 2020-01-13
Review Source: Capterra

The main problem solved is to reach the right users with a custom products.

Pros
We have used since 2 years, and we really grew up, as using clerk.io makes the things really easy and visual. We can query, adding triggers, filters to our database without any code needed. We also start loving the "Audiences" new feature which allow us to segment and target the real users without borrow other users. The integration with Mailchimp and such make a real perfect solution and save a lot of time.

Cons
Would be perfect to integrate a real CRM solutions to have a overall vision.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Clerk.io pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Clerk.io pricing starts at $356/month and varies according to the pricing of each individual module, as outlined below:
Search: Starts at $89 for 5000 searches
Recommendations: Starts at $89 for 50000 recommendations
Email: Starts at $89 for 5000 emails
Audience: Starts at $89 for 5000 customers

Clerk.io features

API
Activity Dashboard
Alerts/Notifications
Cataloging/Categorization
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop
Inventory Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Shopping Cart
Third Party Integrations

Access Controls/Permissions (217 other apps)
Collaboration Tools (186 other apps)
Content Management (242 other apps)
Order Management (230 other apps)
SEO Management (241 other apps)
eCommerce Management (205 other apps)

Videos and tutorials

Additional information for Clerk.io

Benefits

Clerk.io automatically analyzes behaviors, trends, and transactions to present shoppers with highly relevant search results, product recommendations, emails, ads, and more, increasing sales 15-30%.

Clerk.io can help you:
- Increase on-site conversion rates
- Sell more products
- Optimize the ROI of your email marketing
- Save time
- Retain more customers

Join thousands of leading brands around the world and start delivering personalized omnichannel shopping experiences today.