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Disciple
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Functionality
4.2
/5
41
Total features
94
10 categories
Disciple features
Common features of Membership Management software
Functionality
4.2
/5
41
Price starts from
46
Per month
Total Features
94
Unique features
Customer Experience Management
Communication Management
Moderation
Member Communities
Functionality
4.5
/5
14.9K
Price starts from
4
Per month
Total Features
48
Features in Common
17
Unique features
Layout & Design
Electronic Forms
Drag & Drop
Auto Update
Ryan K M.
Health, Wellness and Fitness, 11-50 employees
Used daily for 6-12 months
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The sales process with Mo was easy and not pushy. Very clear and easy to comprehend and the service with my account rep [SENSITIVE CONTENT HIDDEN] has been phenomenal.
The Disciple platform has allowed us to connect and share information like never before. We were previously using a Wordpress members site and tried every forum and app program under the sun. We tried Buddypress, bbPress, Peepso, WP-Foro, Appresser, Mobiloud, Bizness Apps, AppyPie, you name it, we tried it. We tried all the cheap options and once we committed to Disciple, it's been a smooth ride ever since.
Disciple is still fairly new and while everything works perfectly and we've had zero issues, they are still behind a little on features including admin design control and ability to turn off and on different features. Each update has brought on welcomed enhancements and upgrades though, so I expect it will all work out. The company is also based out of London, so communication can be a challenge for us as we are in the U.S with different time zones.
Erika B.
Photography, 1-10 employees
Used daily for less than 6 months
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We were very frustrated with the user experience of Facebook groups and felt very limited by Facebook's rules. All of our members who have joined our app since launching have said that they love the app more than Facebook. They love the clean and user friendly interface! We are happy that we're able to connect with our community in a more meaningful way and bring them educational resources and other things that we'd have never thought of doing inside Facebook's groups feature.
I loved how easy it was to set up our own private community. Disciple has been very easy to work with, and they handled all the actual set up for us which freed us up to be able to be creative with the look and feel of our private community. I love not having to fight with Facebook's algorithm anymore because that means our members actually see the content that we're publishing into our community!
The inability to livestream from desktop is probably what I like the least, I would love the ability to screen share while going live from desktop to share course material or other things during our live videos.
Jae R.
Events Services, 1-10 employees
Used daily for 2+ years
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The best service with Disciple - the app is great!
The best app solution on the market. I've been subscribed to Disciple for over 4 years now, and would recommend it to anyone looking to have an app on the iOS and google play store - without any hassle. You are able to share member perks, events, and community news - and the customer service is super responsive and helpful, at all times. My account manager [sensitive content hidden] is always on hand to sort issues out very fast - to ensure my business is not impacted, and the app serves my club and global community always!
I think Disciple is the best app on the market - highly recommend
Hayley S.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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The onboarding process was great. Our Community Specialist and then our Community Success Manager were both absolutely fantastic; really helpful and responsive. The app had some technical issues which we would expect initially, but these have been ongoing and feedback tells us that this has resulted in some people leaving or not using the app. When I personally experienced an issue with a long load...
We loved how quickly this app was ready to go. It was the ideal solution to connect our community when the UK went into lockdown and our support groups had to stop. We most like the forum, private messaging, and post scheduling features. The ability to create and arrange folders has been helpful too.
There have been a number of technical issues that have resulted in people not using the app, such as it taking a long time to load or suddenly closing down; or the buttons and text being colours that meant they couldn't be seen on certain phones whereas they were working fine on others. There were issues with the welcome email displaying incorrectly, that meant we had to use plain text. Initially we were surprised to find that people's messages could be shared outside of the app, but this function was updated when we asked.
Hi Hayley, thank you so much for your feedback. It's great to hear that you found it quick and easy to get set up, and that you're enjoying all the features our platform offers your community! We take any issues with the app really seriously and investigate any issues that you're having, as we really don't want our users to be experiencing crashes or slow load times. Our team works to isolate and...
Jeffrey L.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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Fantastic. From my first sales call, to my first onboarding call - the team has been amazing. The Collective is a great asset for new customers.
It is pretty intuitive - especially if you understand the model (which you can get a great taste of by using The Collective.
Still struggling with the menu/folders functionality. Not entirely clear how to set this up the way I want. This is probably the area most admins will have to generate the most amount of content for - so would be helpful to have extreme clarity on how this works.
Hi Jeffery, Thank you so much for sharing this feedback. It's great to hear that you are finding your platform intuitive and powerful. There is some guidance available on the menu/folder functionality here: https://resources.disciplemedia.com/en/how-do-i-decide-on-my-app-menu You can also always pop a question in The Collective for a quick response from our team and other customers! We look forward to seeing your community continue to go from strength to strength! Best wishes, The Disciple Team
Catarina H.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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My Disciple community's main benefit has been building meaningful connections with my members in a more intimate environment. Engagement is also more effortless in this type of platform.
I especially like the ease of use, features, and functionality of Disciple Media. Its clean design helps to cut much of the noise, and I enjoy the possibility of creating and controlling my rules without having to play by the laws of a third-party platform.
Compared to other competitors, Disciple media misses many integrations like Zapier and other third-party apps with automation services.
Laura C.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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Disciple is very easy to implement, customize and launch! We were ready to launch in 2 weeks and had the first users coming in right after. The feedback from the community is positive, most find it easy to use, intuitive and sleek design.
There are some features that are missing to build an even stronger community - like 1:1 video chats, group video chats. With a content heavy community, it would also be great if members could bookmark articles, save them in their profiles and experience a more customized environment.
Abdelrahman S.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 1-2 years
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One aspect I really appreciate about Disciple is the ease of community management. The platform's intuitive interface and customization options make it simple to create and manage my online community. I also find the engagement features, such as discussions and event organization, to be effective in fostering interaction among community members. Overall, Disciple has helped me build a thriving community and enhance the overall user experience.
Community Engagement: Disciple provides a platform for creating and nurturing online communities, allowing users to engage with like-minded individuals, share knowledge, and build connections.Customizable and Branded Experience: Disciple offers customization options that allow community owners to tailor the platform to their brand and specific community needs. This can help create a cohesive and unique...
Learning Curve: Users may find the initial setup or learning process of Disciple to be challenging or time-consuming, particularly if they are unfamiliar with community management platforms or if the interface lacks intuitive guidance.Limited Integration Options: Disciple may have limitations in terms of integrations with other third-party tools or platforms. Users may desire more seamless integration...
Alex S.
Music, 1-10 employees
Used daily for less than 6 months
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It has been good overall. During the process of getting our app created I will say I wasn't happy about the speed of communication and Disciple working with Apple on our behalf. We had a tight deadline which was communicated on the front end, so I would have liked Disciple to be more aggressive in resolving issues that Apple had with the app. There have also been a few things that are frustrating that can't be changed like URLs for example. But I will say support has been great at helping with what they can help with.
We really like the member directory and badges features. We also love that we have our own app and the amount of control we have on the backend. The simple, sleek design is easy to navigate.
There are still some things that aren't as customizable as we would like. Here are a few examples: Not being able to upload mp3s. Not being able to send files in DMs. Search ability isn't great. When you search you should be able to see any post from any group you are in that has that content. Not being able to turn on the "connect" option for DMs. No timestamps on messages. Not being able to change the thumbnail on video uploads.
India N.
Events Services, 11-50 employees
Used daily for 6-12 months
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It is a very easy-to-use system for both admin and members
I think there is a lot to be desired with the backend analytics and managing of content. Being able to have mixed media folders would be incredibly helpful. Greater customisation of the emails would also be beneficial.
Hi India, thank you so much for your feedback. As a company, one of our goals is to ensure that each of our customers has a joyous experience with their app. Therefore, we've just introduced a new analytics dashboard that presents insights into your members' behaviour more clearly than ever before. It should now be a cinch to see vital insights such as who's posting, liking, commenting and how...
Emma D.
Photography, self-employed
Used daily for 1-2 years
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Disciple gives me a safe place for my community to meet, with no data mining, no tracking, no third party ads. It's a clean interface, easy to schedule, and with improvements being added every month.
It's ready to go straight out of the box. I wanted an alternative to Facebook groups that was private and functional. My community love the new space - I was worried about making the switch but should have done it years ago. Very easy on-boarding but many layers to the software so you can develop it in a way that suits your community. Lots of help from the Disciple team - I've had an issue sorted out within an hour at 8pm on a Friday evening.
Disciple have already addressed my main concern - there used to be no formal way to suggest improvements but now we have our own app for community managers to discuss improvements.
Thomas D.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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good, glad I chose it
Out of the box with good support, professional look
Content posting with many idiosyncrasies that may restrict engagement
Hi Thomas, thank you so much for your feedback! We're so glad that you love the professional look and feel of your app, and that our team has provided you with the support you need. That's what we aim for! It would be great to hear more about what you mean by the idiosyncrasies that may restrict engagement. Our customers normally report greatly improved engagement on their platforms than they were...
Andrea M.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 months
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Easy to use, some glitches every now and then. Friendly staff
Groups and Folders are a great way to organize content
Would like to have more access to raw data regarding assets and member behavior
Dear Andrea, Thank you so much for this feedback! It's great to hear that you're finding your platform so intuitive to use and are making the most of Groups and Folders! We have just updated the console and analytics so that it is easier than ever before to access and interpret vital insights into your community's behaviour. We do also offer the option to upgrade to a custom dashboard if there are metrics specific to your community that you'd like us to build for you. It's great working with you and we look forward to seeing your community continue to thrive. Best wishes, The Disciple Team
Christopher M.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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very positive
Building community instead of pushing out content is encouraged
Nothing really, many new things were added over the course of our use
Thank you so much for this wonderful feedback Christopher, we are delighted that your app is working so well for you! We're so happy to be on this journey with you and look forward seeing your community continue to thrive. Best wishes, The Disciple Team
Johna L.
Education Management, 51-200 employees
Used daily for 1-2 years
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We have found it seems to be limited, or not enough when we have tried to do extra things. Other platforms offer more to the admin users to engage with users, with extra tools. Disciple does not seem to be there yet.
We like having a separate platform to have a community gather outside of big social media platforms. Being able to promote our own products to our users.
The inability to have banner feeds for users to see when promoting. Notifications seem to be sent to users but are not available when they come into the platform web or mobile
Rebecca G.
Retail, 1-10 employees
Used daily for less than 6 months
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My experience with disciple media was top-notch. Their team is a fantastic group of people, extremely helpful and very knowledgeable.
The ease-of-use. Disciple software is very easy to use, I love the ability to send out push notifications, have individual administrative posts, folder and sub folder capability and so much more.
I have to see the price. It is a little bit expensive if you are just building your subscriber ship. It’s unfortunately the reason we ended up Migrating to a new platform.
Peter N.
Farming, 11-50 employees
Used daily for 6-12 months
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Excellent. I have had no hitches with the software and the support has always been great. They are always looking to improve and always help with tweaking my app.
It worked straight away and I could see what I was getting before I locked in by looking at other apps on the Disciple platform. I needed something with Push notifications and Disciple delivered.
As far as a social platform goes it is not quite as good as the likes of Twitter and Facebook but that is to be expected. The CMS took a little while to learn but it didn't take long to get to know it.
Michelle C.
Retail, 5,001-10,000 employees
Used daily for 6-12 months
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Disciple's customer service is outstanding. A knowledgeable, efficient, extremely amiable team of people committed to their product and their customers.
The user inter face is intuitive and clean. The product was relatively easy to set up and distribute.
There are a few small features that could be better (sharing content with other users within the app, for example or more flexibility when creating a post), but Disciple has made a point of regularly consulting with their customers and we see improvements every month.
Perry T.
Facilities Services, 11-50 employees
Used daily for 6-12 months
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Lack of integrity from leadership - sold out to our competitors and facilitated them launching before us. We spent hundreds of hours redesigning it, and [SENSITIVE CONTENT HIDDEN] gave us one free month and 1000 members for free (when we only have 100 members, so it's no value at this point, and no cost to him). Be careful.
It's versatile, and has a nice CMS on the PC
It's clunky, but that's OK - It's still a potential game changer.