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Dispatch
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field Service solution for enterprises and technicians
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Dispatch - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Dispatch overview
What is Dispatch?
Dispatch is the only software platform purpose-built to help Home Service Enterprises successfully unlock the potential of service provider networks to provide world-class customer experiences.
We make it easy by centralizing all service interactions onto one platform to give modern enterprises a flexible suite of solutions that minimize friction, maximize customer experience, and consolidate real-time service interaction data to measure trending performance and drive intelligent decision-making. Dispatch enables enterprises to own every service experience and create lifelong customers.
Our solution seamlessly integrates with your existing technology and adds what’s missing, optimizing your service operations, and providing a level of performance insight not previously possible. See Dispatch data in your existing systems, or reflect all of your data inside the Dispatch platform. Eliminate the need for your service providers to work out of multiple apps with Gateway partnerships.
Dispatch integrates with a wide variety of third-party tools that help automate service operations, such as SAP, Oracle, Quickbooks, Stripe, Xero, Twilio, Balanced Payments, FieldOne, and many more.
The Dispatch platform provides enterprises with an intuitive frontend for onboarding service provider networks, logic for finding the right person for every job, and aggregated reporting for robust network measurement.
Dispatch enables enterprises to grow and engage their service network by efficiently attracting, engaging, and retaining high-quality service providers while managing costs and compliance. Our dedicated engagement team maximizes service provider adoption and usage by providing personalized training and support.
The mobile app is available for iOS and Android devices, where technicians can view information on upcoming jobs, and get directions to the service location using the device’s GPS. Technicians can communicate with the customer and dispatcher right from the app. Customers receive automatic reminders about upcoming service appointments and can track their technicians in real time. Organizations can create branded invoices and technicians can accept payments from customers directly in the field.
Dispatch offers services on a monthly subscription basis that includes support via phone, email and through an online knowledge base.
Dispatch’s user interface
Dispatch pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.1
Customer support
3.9
Reviews sentiment
What do users say about Dispatch?
customization n the fact that it crashes 2 times a month, field workers on mobile app constantly have problems , and customer support is only 9 to 5, emergency after hours is non existent
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Who uses Dispatch?
Based on 42 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Dispatch's key features
Most critical features, based on insights from Dispatch users:
All Dispatch features
Features rating:
Dispatch alternatives
Dispatch
Starting from
129
Per month
Connecteam
Starting from
29
Per month
Jobber
Starting from
39
Per month
FieldPulse
Starting from
No pricing info
Dispatch pricing
Pricing plans
Pricing details:
User opinions about Dispatch price and value
Value for money rating:
To see what individual users think of Dispatch's price and value, check out the review snippets below.
Wayne C.
president
Dispatch integrations (9)
Dispatch support options
Typical customers
Platforms supported
Support options
Training options
