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dotCMS Pricing, Features, Reviews and Alternatives

dotCMS product overview

Price starts from

1400

Per month

Per Feature

What is dotCMS?

dotCMS is an enterprise content management system designed to simplify the complex needs and integration requirements of today's organizations. With its initiative UI and powerful APIs your team can manage websites, intranets, and apps from one centralized system. Fully scalable, dotCMS allows you to push entire websites to geographically distributed servers or CDNs and support multi environment publishing models.

Key benefits of using dotCMS

• Customizable Workflows
• Multi-tenant / multi-site management
• API access to content, files, workflows and more
• Integrated Elasticsearch
• Multi-site management (supports shared content across hosts)
• Multilingual content and localized interface
• Personalization and rules engine
• Push and Static publishing
• AI based auto tagging of digital assets
• Supports Headless and Dynamic CMS model
• Integration with Salesforce, Hubspot, Marketo, and more

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Videos
Webinars
Live Online
In Person
Documentation

dotCMS pricing information

Value for money

4.2

/5

32

Starting from

1400

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

dotCMS features

Functionality

4.1

/5

32

Total features

57

5 categories

Most valued features by users

Third Party Integrations
API
Customizable Branding
Activity Dashboard
Content Management
Reporting & Statistics
Customizable Templates
Data Import/Export

Functionality contenders

dotCMS users reviews

Overall Rating

4.3

/5

32

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.79/10
Rating distribution

5

4

3

2

1

13

15

3

1

0

Pros
We needed a system that was fully responsive and this was an excellent presentation for our needs.

RS

Ravi S.

We've been using the software with out clients since almost the inception of the software. Their support is great, and more affordable than most that are comparable amongst enterprise CMS providers.

JH

Joshua H.

We also have the freedom to push to production without having to involve the System Administrators which gives us AMAZING turn around time.

AR

Anonymous Reviewer

Cons
As a result, we missed years of updates and then had a very painful period where everything seemed to break while, version by version, we got our system up to date.

BD

Bill D.

The interface and learning curve can be intimidating for first-time or casual users.

AR

Anonymous Reviewer

Expensive Enterprise license. Site documentation is poor.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

dotCMS, a great java-based, enterprise-level CMS

Reviewed 4 years ago

I've used dotCMS since their early years (something like 15 years now). They have come a long way and created a great product that I would highly recommend for any team that needs an enterprise-level CMS and is wants a product they can mold and shape into exactly what they need to deliver either just their content or their content and their websites.

Pros

dotCMS is a developer's sandbox with lots of toys in it. It has a lot of built-in features and the custom content types and flexibility. There has been nothing we've wanted to do that we could not do using dotCMS.

Cons

With great flexibility comes great complexity. There are examples of how to do everything, but in the end you have to build out your own stuff. It doesn't theme, it doesn't one-click upgrade. You have to have a competent development wrapped around it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Solid cloud-hosted CMS for the Enterprise

Reviewed 3 years ago

My experience overall has been very good. We use their enterprise cloud-hosted service so we pay one reasonable fee for the annual license, support and hosting. It is advisable to purchase some sort of training package to get started. Otherwise, you may spend extra time figuring out how to ideally work within the system. For instance, you need to become familiar with the Velocity language that is related to Apache/Tomcat/Java.

Pros

This is an ideal CMS for an enterprise environment that needs a product that is flexible, highly customizable and reasonably priced.

Cons

There are bugs at times that are identified and either resolved via a hotfix or held for resolution in the next iteration. I have received emails saying that a bug was identified and proactively already fixed. However, other times I notice an issue that is documented as a feature yet doesn't work and you must wait until the next iteration is released. One example is an automatic sitemap generator tool. While the configuration of the module is in the documentation there are known reports that not all of the features work. Rather than prioritize it as a hotfix, it is idle until the next release. In the meantime, I have to defer to a third-party sitemap tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

DotCMS (hosted/Enterprise edition) might be perfect for you – but it wasn't for us

Reviewed 4 years ago

I think the biggest problem over the years (we are no longer clients) was the lack of a good, consistent working relationship. As a result, we missed years of updates and then had a very painful period where everything seemed to break while, version by version, we got our system up to date. During this time our stakeholders lost faith in DotCMS, so when it came time for a site redesign, there was no question that we would move to another platform even though the capabilities of the updated software were solid.

Pros

The ability to create widgets and place them in any container on the page allows for a ton of flexibility for pulling in and displaying content. The interface for content editors was generally easy enough for them to use effectively.

Cons

If you're not a developer who already knows the language, there's a long learning curve before you're able to code Velocity to do what you want. Also, some things that require little or no setup in other systems require customization. (Example: generating friendly URLs, which is automatic in something like Wordpress.) We also didn't like the strange URLs auto-generated for file assets. Permissions were buggy, partly because some of our files were so old ("legacy" assets).

Vendor response

Hey Bill, We completely understand your frustrations and valued having Oberlin College as a customer This feedback is representative of the why behind our investment in customer experience and customer success. We've built out a customer centric program over the last two years to ensure more optimal customer experiences. Since your departure, we've also built out a much more intuitive and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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dotCMS gave us the freedom we were looking for.

Reviewed 4 years ago

Overall this platform has opened doors to us that were previous closed. I'm generally very happy with the freedom this software has given my team.

Pros

We appreciated that we could make tweaks and changes that we needed to get the platform to do what we need. Thanks to dotCMS, we are able to give our front end users an easy way to edit and add content to their pages no matter what their skill levels are. We also have the freedom to push to production without having to involve the System Administrators which gives us AMAZING turn around time. If there is a problem in production, we can fix it in minuted, which makes our client very happy and lowers their impact to revenue.

Cons

Sometimes it feels like the software falls short in some instances. Some UI bugs that we have encountered frustrate us as they seem to simple that with some UI/UX focus, shouldn't have occurred. Better documentation could also help us in leaps and bounds. When we have issues, it can be so frustrating to find the correct way to do things, or how to fix our problem. It is often found to be out of date or inaccurate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great CMS for the non-techy

Reviewed 4 years ago

My background is in web development, with most of my experience in frameworks and content management systems like Drupal, WordPress, and Laravel; one organization that I work for specializes in web development. However, another organization that I work for (the one that uses dotCMS) does not specialize in web development. This organization does want each of its employees to be able to add content to the website on a routine basis, though, and dotCMS fits this use case perfectly - its familiar concepts and simple interface make dotCMS an easy tool to learn and get comfortable with.

Pros

dotCMS uses concepts familiar to the average computer user, such as files and folder, so it's easy for people who know nothing in particular about web development to add and maintain content. Support is very courteous and responsive.

Cons

Not very developer-friendly: On the job, the main thing I do in dotCMS is write code for templates, detail pages, etc. I often end up copying and pasting code back and forth between dotCMS' interface and a text editor like Notepad++ because I find the built-in code editor fields too small. While dotCMS has WebDAV support, I have never been able to get it to work - and I've tried about a dozen times on a dozen different computers. The closest I've come to getting WebDAV to work is getting a list of all folders in the dotCMS installation -- but no files.

dotCMS FAQs and common questions

Q. What type of pricing plans does dotCMS offer?

dotCMS has the following pricing plans:
Starting from: $1400.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of dotCMS?

dotCMS has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does dotCMS support?

dotCMS supports the following languages:
Spanish, German, Italian, Portuguese, French, English


Q. Does dotCMS offer an API?

Yes, dotCMS has an API available for use.


Q. What other apps does dotCMS integrate with?

dotCMS integrates with the following applications:
Microsoft SharePoint, HubSpot Marketing Hub, Adobe Commerce, Jira, Salesforce Marketing Cloud, Widen Collective, Pardot, Salesforce Sales Cloud, Monsido, Confluence, commercetools, Marketo Engage, Brightcove, HubSpot CRM


Q. What level of support does dotCMS offer?

dotCMS offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

Common dotCMS comparisons

dotCMS logo
Magnolia logo
dotCMSvsMagnolia

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