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Firefish
5
192
4
78
3
20
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Recruitment CRM that accelerates data-driven growth.
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Firefish - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Firefish overview
Based on 291 verified user reviews
What is Firefish?
Firefish is a recruiting tool with key features that include candidate management, applicant tracking, job posting, and more.
Who uses Firefish?
By industry, Firefish reviewers are most commonly professionals in staffing and recruiting (42%). The most frequent use case for Firefish cited by reviewers is recruiting (73% of reviewers).
What are the most popular integrations for Firefish?
The Firefish integration most frequently cited by reviewers is Microsoft Outlook, an email management product rated 4.8 out of 5 for its integration with Firefish.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Client and Candidate Management
Features
Candidate Search
Advertising
Firefish’s user interface
Firefish pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Firefish?
Firefish is a recruiting tool with key features that include candidate management, applicant tracking, job posting, and more.
Select to learn more
Who uses Firefish?
Based on 291 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Firefish's key features
GetApp's analysis of 63 verified user reviews collected between July 2021 and June 2023 identifies Firefish' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Firefish's Candidate Management capabilities. They report the ease of managing candidates, with capabilities like integrated SMS service, clickable phone numbers, and the ability to link Outlook emails to profiles. Users find it helpful that candidates can update their own profiles, saving time. They also value the categorization and reminder functions, and the ability to track candidate stages and history. Some users mention the need for more categories and WhatsApp integration. Of the 23 Firefish users who gave detailed accounts of their use of Candidate Management, 100% rated this feature as important or highly important.
Reviewers highlight Firefish's Applicant Tracking capabilities. They find it easy to track candidates through different stages, set reminders, and see the source of applications. Users appreciate the clear visibility of applicant stages and the helpful notes capability. They report that the system is user-friendly and efficient, helping them stay organized. Some users mention that the talent pools need more functionality and find moving candidates from adverts to jobs a bit clunky. Of the 27 Firefish users who gave detailed accounts of their use of Applicant Tracking, 96% rated this feature as important or highly important.
Reviewers indicate that Firefish's Job Posting capabilities save time and are easy to use. They appreciate the integration with job boards and social media, allowing for seamless posting and management of responses. Users find the process simple and intuitive, with helpful SEO capabilities for advert visibility. They mention the ability to post to multiple sites and the ease of use. Some users note the lack of integration with Indeed and suggest improvements for posting on multiple platforms. Of the 38 Firefish users who gave detailed accounts of their use of Job Posting, 89% rated this feature as important or highly important.
All Firefish features
Features rating:
Firefish alternatives
Firefish pricing
Pricing plans
Pricing details:
User opinions about Firefish price and value
Value for money rating:
To see what individual users think of Firefish's price and value, check out the review snippets below.

Yvonne M.
CEO
Zoe M.
Operations
Firefish integrations (12)
Integrations rated by users
We looked at 291 user reviews to identify which products are mentioned as Firefish integrations and how users feel about them.
Integration rating: 4.6 (17)
Integration rating: 3.5 (8)
Integration rating: 4.7 (7)
“drafting documents, letters and statements.”
Yu N.
Director
Integration rating: 4.3 (4)
Integration rating: 4.0 (2)
“It takes it from a two-step process in Canva to a one-step process.”

Ray L.
Founder
Integration rating: 5.0 (2)
Firefish customer support
What do users say about Firefish customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Firefish customer support.
Widely noted by reviewers, Firefish's support team is highly responsive, often resolving queries quickly and efficiently.
A significant portion of users praise the team's friendliness and professionalism, making support interactions pleasant and approachable.
Common user feedback highlights that support goes the extra mile, offering tailored solutions and follow-ups to ensure satisfaction.
The majority of users appreciate the multiple support channels, including webinars, voice calls, and blogs, which aid in training and troubleshooting.
Support options
Training options
To see what individual users say about Firefish's customer support, check out the review snippets below.
“Support is first class, the system is regularly developed for new features, the team always goes the extra mile to make sure we're OK if we hit a snag, although I have to say that's rare. ”
Sue B.
Managing Director
“The software is great, but anytime we have had an issue pf query the helpdesk team are super reactive and there to help, so the customer service is absolutely excellent too.”
Katie A.
Director
Firefish FAQs
Accelerating profitable growth requires a recruitment CRM that provides decision-speed data from billing to boardroom. Maximising profitability by promoting a CRM-first strategy that increases revenue per recruiter through an enriched and engaged database, admin automation and increased recruiter engagement. Agency leaders require insight into the effectiveness of activities, channels, and performance in real-time. Providing real-time insights that enable agencies to reduce operational costs. Firefish is the recruitment CRM that puts data at the heart of your recruitment agency. Accelerating profitable growth for the recruitment agencies of tomorrow.
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