App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

IT Portal

The most flexible platform for KBs, Docs, Passwords, & more.

Table of Contents

Is this product right for your business?

Find out with a

IT Portal - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

IT Portal overview

What is IT Portal?

IT Portal is a document management software that helps businesses receive, track, manage and store IT documents, passwords, and more. As you grow as an IT Department, you outgrow the cluttered file shares and excel password lists.

You can easily Integrate with important PSA RMM with significant authentication and data software.

Get ready to reduce downtime, create accountability for documentation, and provide peace of mind for managers and IT professionals.

Starting price

20per user /
per month

Alternatives

with better value for money

IT Portal’s user interface

Ease of use rating:

4.5

(22)

IT Portal pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(7)

5(14)

What do users say about IT Portal?

The software is really well laid out and has a ton of features and customization.

Select to learn more

Who uses IT Portal?

Based on 22 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services

Computer & Network Security

Hospital & Health Care

Financial Services

Others

Use cases

Document Management

Digital Asset Management

IT Documentation

IT Portal's key features

Most critical features, based on insights from IT Portal users:

Access controls/permissions

4.1

(8)

Third-Party integrations

(0)

Document classification

3.9

(7)

Collaboration tools

3.4

(5)

File sharing

4.0

(5)

Archiving & retention

3.5

(4)

All IT Portal features

Features rating:

4.1

(22)

Access controls/permissions

4.1

(8)

API

(0)

Approval process control

(0)

Archiving & retention

3.5

(4)

Asset categorization

4.0

(1)

Asset library

3.9

(9)

Checklists

(0)

CMS integration

(0)

Collaboration tools

3.4

(5)

Commenting/Notes

(0)

Content management

(0)

Customizable templates

(0)

Data import/export

(0)

Documentation management

(0)

Document capture

4.2

(6)

Document classification

3.9

(7)

Document management

5.0

(1)

Document review

(0)

Document storage

4.6

(12)

File management

(0)

File recovery

3.2

(5)

File sharing

4.0

(5)

File transfer

(0)

Forms management

2.0

(1)

For the it sector

4.0

(1)

Full text search

4.3

(6)

Image library

(0)

Mobile app

3.6

(5)

Offline access

(0)

Password management

(0)

Process/Workflow automation

(0)

Search/Filter

4.1

(9)

Secure data storage

5.0

(2)

SSL security

(0)

Task management

(0)

Templates

(0)

Third-Party integrations

(0)

Workflow management

4.0

(4)

IT Portal alternatives

IT Portal

4.5

(22)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.1

Value for Money

4.3

Customer Support

4.5

Confluence

4.5

(3.6K)

learn more

Starting from

5.42

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.3

IT Glue

4.6

(331)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.4

Customer Support

4.4

M-Files

4.4

(274)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.4

Value for Money

4.3

Customer Support

4.2

IT Portal pricing

Value for money rating:

4.3

(22)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about IT Portal price and value

Value for money rating:

4.3

(22)

To see what individual users think of IT Portal's price and value, check out the review snippets below.

“Everything in the portal is linkable so when I create an entry for a password login, I can link it directly to the device, it's pictures, and it's info along with it's relevant KB.”

Jack L.

Network Administrator

“The software is really well laid out and has a ton of features and customization.”

Tyler G.

Systems Engineer