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Paystand Pricing, Features, Reviews and Alternatives

Paystand product overview

What is Paystand?

PayStand is a B2B payment platform which allows businesses to accept payments through their websites, mobile apps, invoices and billing systems, with support for debit and credit cards, eCheck, and ACH payments. The system also provides real-time analytics and reporting of all transactions.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online

Paystand pricing information

Value for money

4.1

/5

17

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Paystand features

Functionality

4.3

/5

17
Total Features23 3 categories

Most valued features by users

API
Third Party Integrations
Customizable Branding
Activity Dashboard
Reporting/Analytics
Order Management
Inventory Management
Debit/Credit Card Processing

Functionality contenders

Paystand users reviews

Overall rating

4.1

/5

17

Positive reviews

76%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.75/10
Rating distribution

5

4

3

2

1

13

0

0

1

3

Pros
The guys over at Paystand have been super helpful and have made the whole process so easy. If I ever have a question I can just pick up the phone and give my "success rep" a call.

JW

Jesse W.

The automation provided saved us a good 70-80 hours a week by automating invoicing processes. The Zero Fee payment rail saved us around 2% of our total annual revenue.

AR

Anonymous Reviewer

I am very happy with Paystand and recommend it highly.

JW

Jesse W.

Cons
Worst financial company experience ever. Which there was a negative five stars as thats what they should have.

SD

Steve D.

If management makes decisions they don't even have the common decency to inform the customer of what the situation is. Opaque, non-responsive, dishonest management.

SD

Steve D.

Hold your money for up to 5 days. Wasted our time for over a week for nothing.

SD

Steve D.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use | No Fees | Fully Automated

Reviewed 2 years ago

We had an extremely manual billing and collections processes before switching over to Paystand. We were receiving paper checks via lockbox and processing Credit Card payments at a 2.9% rate. Invoices were manually filled out from a template, emailed to each individual customer at collections time, and then manually reconciled back into NetSuite. Our payment processor was managed in a separate system with a steep learning curve and even steeper transaction rates. When we implemented Paystand the entire invoicing process was centralized into NetSuite and streamlined by around 90%. It freed up a huge amount of time for me to focus on the admissions work that I was hired for, as well as new strategic projects.

Pros

The automation provided saved us a good 70-80 hours a week by automating invoicing processes. The Zero Fee payment rail saved us around 2% of our total annual revenue. Setting up automatic recurring invoices was extremely easy to do. When payments were made they were instantly reconciled into NetSuite and the customer's information was tokenized for later use. We didn't have to worry about PCI compliance, because Paystand handled all of this for us. Paystand's API features are extensive, and there's really a lot of customization available to you.

Cons

There was no Zero Fee option for international payments. Though their Credit Card rates are the best I've seen, so this wasn't too much of an issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pay Stand is very easy to use to get payments from our customers.

Reviewed 4 years ago

Easy to collect payment from clients.

Pros

I like that the system is able to verify funds before clients make payments. The system is also very user friendly.

Cons

I didn't like that there wasn't a manual ach options I could use but that has been fixed. I also don't like that I can't send new clients a link with prefilled information so they can just make a payment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Don't Bother Huge Waste of TIme

Reviewed 2 years ago

Giant waste of time. Don't bother with them. They are a mess. Management cannot be trusted. Poor or non-existent underwriting process. Lack of communication. No transparency. Hold your money for up to 5 days. Wasted our time for over a week for nothing. Worst financial company experience ever. Which there was a negative five stars as thats what they should have.

Pros

It seemed like a great way to accept payments via bank account from customers. Looks can be deceiving though. They are just a shell game floating and making money on your funds.

Cons

Poor management. Poor underwriting process. Hold on to your funds for up to 5 days. Not trustworthy. Not transparent. If management makes decisions they don't even have the common decency to inform the customer of what the situation is. Opaque, non-responsive, dishonest management. Do you want to trust funding to a company like this? Not a good idea. Terrible. Don't bother. You'd think any professional company would confirm a customer before signing them up... not Paystand! Sad.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great, personalized approach to online payments

Reviewed 4 years ago
Pros

PayStand is incredibly innovative and constantly pushing the envelope on payments technology. They also have incredible customer service. You can pick up the phone and talk to a real person.

Cons

As an enterprise customer, getting started took some effort, but the PayStand team was there for us every step of the way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Satisfied user

Reviewed 4 years ago

Ability to get paid by our clients in ways that most suits them, but still are very convenient for us.

Pros

The customer support - the response to our questions is very fast. Any question, query or issue we had was looked at and solved.

Cons

Sometimes it is hard to reconcile the payments on our bank account with the incoming payments to PayStand. But we were informed this should become easier with some planning updates.

Paystand FAQs and common questions

Paystand has the following pricing plans:
Pricing model: Subscription


Paystand has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Paystand supports the following languages:
English


Yes, Paystand has an API available for use.


Paystand integrates with the following applications:
Sage Intacct, NetSuite


Paystand offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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